the pool closed due to covid.

staff was above and beyond, excellent breakfast, fantastic room, great view, great experience

easy to get to. hot breakfast.

breakfast went until 10 but at 9:30 everything was mostly gone.

great breakfast, great location! love the view!

my room also had a full kitchen which helped avoid costly restaurants

easy to get to, rooms were very nice. enjoyed pool and hot tub. convenience park was beautiful

my room overlooked the willamette river and some covered parking too!

negative was pool was closed

however, someone on our floor had room service and

they do room service for extra charges

pool and hot tub looked amazing but we never ended up having time to try them out

rooms were clean, breakfast was really good,pool and hot tub and suana were awesome to enjoy.

needed to ask breakfast attendant to wash table, fill coffee, others asked

of covid19, there was understandably no continental breakfast, swimming pool or other facilities complaints

staff was nice and helpful grandson loved pool

the pool should of been open

the full breakfast was a nice surprise. it looked like it was just going to be a continental.

wish there was an indoor pool for the cold months but not a big thing.

breakfast wasn’t much but i didn’t expect it to be

location. great beds. really good breakfast

there pool was only a seasonal pool was hoping to go for a swim

we would have enjoyed a pool.

breakfast and the beds are amazing.

unfortunately we booked at the same time as a t ball tournament and had kids running above us from 11pm until 2am

pool closed

breakfast

in my many stays plus the family will try to accommodate one's needs that might come up like early check in's

also, there were groups of disorderly school kids staying throughout the hotel in need of parental supervision

the coffee bar wasn't open early enough for us and we would have appreciated having a hot tub to soak in at

parking in front fills up fast

downstairs was being remodeled, so kids were disappointed the pool was closed, but would definitely go back

loved the late check out at noon!

the unheated pool.

the restaurants and pool area were the best

rooms view of the pool and river fountain was beautiful

loved the shuttle service to and from the mall.couldn't have had a more enjoyable tim

was lied to about the airport shuttle, i was stuck at the airport for over two hours with a bay and no one answered any email or

pool

location was too close to the pool

also the dryer wasn't working properly for laundry

so i couldn't do my laundry

what breakfast none told me there was breakfast and the laundry washer was broken

nice breakfast with delicious coffee

really liked the size of the room and the kitchen

nice having full use of kitchen with everything that is needed the cleanliness of the entire

breakfast was lackluster, limited options, machine for water/juice wasn't working - almost all

clean, surprisingly huge room with a kitchen

breakfast is spread out nicely with good choices

there was no desk only a small kitchen table and no light over the table so i drug the tall standing lamp over

dresser and kitchen table

days the pool was being cleaned

wish the kitchen staff was a little friendlier and happier, makes me feel they are under paid

samsung pay laundry mat quiet convienient

all the rooms and laundry that need cleaning and to have 4 cleaners on staff

laundry

because when we did laundry in there facilities ,the washer we used didn't fill with water properly & stained there

laundry facilities don’t work but there’s no sign informing customers of that

room smelled like dirty laundry

we had room service one night and it was terrific

kids were charged full price for breakfast meal

have been relaxing, but for the numerous kids and families at the property

i also like the gym that s open 24 hours and the restaurant and bar

breakfast was good and plentiful

breakfast & location were good

great staff, breakfast, and pool.

the gym is unavailable, and the breakfast area is not comfortable during this time

i like the pool. the main reason my two young boys and i came to the local hotel. to have fun!

laundry facilities weren't working - wish they had a set of 2 washers and dryers so if one is

with a pool and a little gym

pool was disgusting but my kids wanted to swim so i let them and they got sick the next day

clean well-organized room. pleasant staff. breakfast was good. easy parking.

didn t find a plastic laundry bag and the shower tended to result with water on the floor

clean rooms with all kitchen utensils freshly washed in the dishwasher

was short at breakfast and they were having a difficult time keeping up with demand, but were very cheerful none

location,good breakfast

pool was close and laundry

big room with kitchen and fireplace, good

the pool was awesome for the kids.

room was next to gym and some was a very early riser and was using the tread mill which we could hear in our room

nice pool and jacuzzi

the kids liked the beds

they were incredibly helpful and gave us an early check in

fast ev car charge, 3 ev charging options

then they had a pool and fitness center inside the kids had a great time

gym

pool was over run by kids. trouble with my reservation but it was resolved in the end.

suite with kitchen and there's a laundry room

staffed the day after we checked in and went down for breakfast

could not use the workout room it was advertised as having gym,awesome breakfast and i got the lamest breakfast ever bagle little slice of cheese tiny juice

they let us do a late check out 2 pm instead of 12 pm

the rooms, pool and breakfast

guests have to reserve the pool or gym which is a major plus

older property with dated furnishings. gym not well equipped.

breakfast, fun pool and hot tub, nice little gym to work out in

useful to have laundry facility

pool could use a remodel

breakfast and front staff were very friendly

the room was clean and comfortable, the laundry facilities were very convenient

ad stated it had breakfast and a pool

so my reasons for staying here ( pool and gym) weren't open at anytime i was there

of the travel sites said that there was a pool

there was no pool, although they did have a hot tub.

breakfast isn’t much to choose from definitely could use some more options of food an drinks for

kitchen

fully used the kitchenette and prepared many meals

the room included a king bed,mini kitchen, full bathroom, dining area and living area,& cable

no real breakfast as advertised

we liked the bed air condition pool/jacuzzi

usb ports, toilet broke no maintenance on site, we had to change rooms, pool water was low and cold

did not use pool, but it looked clean

place to stay with a pool

the swimming pool was too strong with chlorine. it was making the kids cough and hard to see.

laundry facilities, nice pool, good breakfast

awesome pool and a little gym

breakfast was typical hotel food (kind of rubbery and tasteless) but having free food before an

it was convenient to where we were visiting. the breakfast was good.

pool was greatkids loved it

the pool was a big bonus for us

no laundry facilities, had to pay for internet.

pool was nice for the kids, even though its location next to the road is a little bit odd.

they put us by the laundry room when the entire building was empty

clean room newly remodeled nice pool

breakfast was so so, women shows up with kids, she’s wearing pajama’s and appeared to have just rolled out of bed

comfortable bed, good breakfast, nice clean rooms. friendly staff.

nice gym and pool

room was nice and clean. breakfast onsite was good to have.

felt brand new, very clean. quiet. great breakfast with quite a nice selection.

they even let us do early check in

love the new bathrooms, and the river view. glad your restaurant and bar are open now!

great location. modern, comfortable room. large bathroom. great gym facility.

their snack bar was a savior when there wasn’t anywhere else to eat late at night

very flexible when we needed an early check in due to flight change

was no breakfast or pool, they over charged me, and they called an hour before check out and told us to leave so

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

people loitering in the parking

the place is quite and the management was nice and helpful good parking

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

no frigerator w/freezer, no microwave oven, semi-clean, no ice bucket or plastic cups, and no laundry facility, they charge $76

room was clean nice view walking distance to gas station, target, subway they have laundry

price of laundry is a little high other than that no complaints

a drug straw in the waste basket in my room and a drug needle in my cloths from the dryer in the laundry facilaty

also the laundry area was clean and handy to use

we were glad that the pool was open most other hotels they closed all of theirs

big clean room and bathroom and gym.

liked the spa tub and the late check out

comfortable beds, large parking spots for a large vehicle, laundry facility.

awsome spa bath!!! very friendly front desk and the cleaning crew was super quite and nice

towels from housekeeping…housekeeping never came and we had to get fresh towels and coffee bar restock items from the front desk ourselves

would have been nice if the had a jacuzzi with their pool

the indoor pool was awesome too

breakfast no explaination for extra $20

pool not operational

very impressed. very spacious, comfy and the pool was amazing.

breakfast was real, with good protein

could use more kids options on the tv

cannot beat free breakfast

kitchen needs a bit more utensils

there also was a great gym, pool, and outdoor

great breakfast, amazing view in the corner room 419, kitchen facilities are good.

nice pool, decent breakfast

it was hard to hang out by the pool because there was a lot of kids screaming and splashing around

the hotel has lots of amenities, including a gym, pool, business center, and meeting rooms

the convenience and location along with the early check in

great facilities for the price! liked having a gym & breakfast included.

the laundry facilities were broke. come on next time for me it's a deal breaker

hot tub area looks like a torture chamber and gym was uninviting and not put to use

very clean rooms and the breakfast was fantastic!!!!-

treadmill/gym wasn't functional

location, good breakfast.

location and breakfast

i had hoped to visit the gym and the pool but did not

laundry machine only accepts credit card

the gym, pool and location

only room service, cause of covid. slightly disappointed!

friendly accommodating staff great food in restaurant and room service comfortable bed

able to travel with my two dogs, ordering them room service for breakfast and walking around the property

location was perfect and hotel facilities were very comforting from room, bar and restraurant.

the warm welcome from the parking staff, the desk staff and the bar when we needed a mid-night snack

it was very noisy to the point that you could hear people cough, walk around and hear the laundry facilities

i enjoyed all the choices at breakfast, it was a great start to our day.

no laundry available for us just used for the staff

my two days of staying here and, this is a bonus, they had very tasty blueberry muffins for breakfast

breakfast and most of the staff is cool..

the kids enjoyed the pool

pool and exercise room open 24 hours a day,

the pool

pool was open 24 hours

pool wasn’t in use conditions if they would’ve said anything online i would’ve gone to

breakfast was amazing and the rooms were very clean. staff was accommodating and kind.

clean, quiet, nice breakfast.

good value and the pool and hot tub were great.

they have a good selection of complimentary breakfast

pool and spa were a bonus

amazing bed and pillows. breakfast, bar food and room service was excellent.

the service at the bar was amazing

tiny room for the price, not for family, and dosen't have swimming pools for kids

expensive food, no gym or pool

room was very small, the bath towels were dirty, and there nothing for kids to do there

hostel, the hostel part has a kitchen with microwave and fridge as well as a water cooker

kitchen was almost nothing

the kitchen is in the same room as the beds

i consider it convenient to have a kitchen in the room, it's not so pleasant if your roommates are at sleep while you might make some

it's a one-bedroom apartment with 8 beds stuffed in, with a great tv, kitchen and large balcony

shower and spa tub didn't seem to be fully cleaned: particles came out when filling tub and found pieces of

spa looked dirty and smelled like mildew.

the breakfast was excellent

the gym was the best gym i have too

the continental breakfast was great!!

i did use the gym twice, i was happy it was there

breakfast was excellent thanks to leroy (a young man with an old-fashioned name, and old -fashioned

it was near grocery, coffee, shopping & a gym.

pool and room were of value

breakfast, clean, decent size tv, it did have issues w couple channels not tuning in

the hotel also had no laundry machines, and the nearest laundromat is across the river in east portland, meaning that

also, service fee for room service - don t like

room service was so polite & the food was good

rooftop bar and food, staff as well.

they have their amenities located there such as the gym

the empty swimming pool doesn't provide a good atmosphere

the pool was drained for cleaning.

the next morning i couldn't unlock that room with ice and vending machines, and laundry

also the refrigerator never worked, the ice and laundry facility was closed when i needed it, there was only one trash receptacle, and i never was

most important the parking for truck and trailer

an iron in the room would have been a little helpful :) the bar wasn't open yet but i hope to return once it is

had closed their bar and lounge to the hotel's guests in order to host a private event

were very surprised to arrive at our pet friendly hotel and be asked if we were aware of their $100 pet fee

the little bitters bar was a rare treat in a hotel

booking, nothing was mentioned about a pet fee

the staff was great and offered us free credit for snacks, water, and a gym next door

the breakfast buffet wasn't great

staff allowed late check out at 1 pm

the free bike hire and the play room for the kids and adult kids

the games, equipment, quick breakfast, and relaxing entry were all a bonus

i like its modern vibe, my teenager kids loved it!

on wifi with a mac was a bit tricky but the front desk staff were very helpful in getting the issue

i like its modern vibe, my teenager kids loved it!

the water filter next to the gym had a red filter signal and despite my requests was not fixed in the 4 days we stayed there

hotels we stayed that had everything we needed, pet friendly, relaxing, ac, an updated tv, wifi, gym and close to stores

wifi connection didnt work well in the first set up but it was fixed.

early check in. friendly courteous. provided us an umbrella when raining.

the welcome drinks, unlimited water and pineapple shaped cookie treats were a hit with the kids (and adults) (-)practically the only ones in the restaurant for breakfast, they put us in the corner (fine with kids) but took forever to serve us (+)kids loved this place, clean and cute decor (-) beware if you have kids, there is a stuffed animal for sale (-) glad i did not have kids with me (+)design, kids liked the cupcakes, great location - walking distance to many food choices (-)beds were only full size, not queen and they were very high up, not great for kids or four people (-)beds are fairly small for two adults, but the kids were comfortable (-) the room doesn't fit 2 adults and 2 kids like it was stated

kids loved this place, clean and cute decor

wifi didn't work but the lobby wifi did

i had trouble using wifi with my android

no room service past 3 pm

the hotel also offers excellent gym facilities, perfect for maintaining fitness routines while traveling

beautiful modern design, super helpful staff, amazing coffee, even more amazing breakfast

gym was well equipped

super convenient, clean, food is actually ok, the basketball court, easy water fill station, and bar make it such an easy place to stay for a weekend

bar and restaurant are characterless

great indoor pool and restaurant

had a huge bar selection in the dining room and dinner was more than fantastic

my kids loved the indoor

a number you could text to reach someone at the front desk - it was helpful in trying to set up late check out without leaving the room

(not great for little kids)

i want to go back when it’s alive and hoppin and the douglasfir is open and without my kids

jupiter is near a bunch of really fun restaurants and bars

i don't think is a good place for families with kids

the restaurant mad bar in the lobby was great too

we loved the drinks and bar food

location, great neighborhood, great facility including the bar and restaurant, great coffee in the morning

very nice staff , very nice bar and restaurant run by young, energetic and excellent staff, valet parking

mini bar had awesome options

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

with late checkout

allowed late check out

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

friendly staff worked to accommodate early check in request

no free breakfast, no real room service

staff was great. just a nice place. can't rate the pool as we didn't use it.

plenty of places to eat around the hotel but the bar inside the hotel is nice as well

i wish it had a pool.

friday nite bar tender

there is a good bar in the lobby area

bar and restaurant area had a great vibe and was always busy

i also thought the hotel rooms, gym, and pool were nicely designed and well kept

in the room was perfect gym equipment is updated and facility is clean the impossible burger at jack rabbit was amazing

there was no pool available, the gym was outside of the hotel

the new restaurant and bar (headwaters) is outstanding, a major improvement over the old hotel restaurant

did not have to pay a pet fee

i brought all my own food and drinks and didn't touch the mini bar or the snack drawer

location, parking, ev charging, beds, lighting, bathroom compartments, and storage.

amazing customer service, the snack bar was filled everyday, and the hotel was very clean and comfortable

maybe the pool could be open longer or have adult only hours

due to covid, the pool had to be closed.

noisy kids in pool/ spa after 10pm. not enjoyable for us adults

free parking, target next door, mall and restaurants near by, right off the freeway and free breakfast

complimentary breakfast

great bar scene on 15th and 8th floors

cocktail bar closed most of the time

scrambled eggs from room service

room service was excellent - food was absolutely delicious and prompt

room service breakfast was excellent

water in the room, the complimentary coffee and tea, the $10 credit at their restaurant, and the wifi

wifi was a bit problematic but was resolved.

& helpful staff, comfy beds, room size, low noise level, gym, great restaurant directly in the

room service was great and the food was delicious

location was great. earl at the front desk was fantastic and helpful. gym facilities are good

clean and comfortable spacious rooms, comfy beds unexpected amenities eg sauna, gym friendly

that i didn't make time to check out the sauna and gym

they have a hopping bar and the best guinness outside of ireland

we made use of the gym and sauna in the basement as well

the rooftop bar and ground floor restaurant were both cute

super clean. friendly staff. bar had some unique cocktails and decent food.

professional staff, prompt service, from room service to front door

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

early check in, price. nice room. friendly staff.

they messed up on my room service breakfast

love the restaurant, gym, everything about this hotel

$15 breakfast: scrambled eggs, bacon, potatoes same every day

they also accommodated a late check out, which was extremely helpful

can collect water from the gym's filter

the gym was great. the location is perfect

side the hotel)

gym need more space although exercise bard offer an alternative

to request room service

great suite, great breakfast and happy hour. beautiful building.

for incidentals on a credit card upon arrival - especially if a guest is not going to be using room service etc

kids friendly

wish the gym was little larger - i was hoping for some kind of weight machine instead of free weights

that the bar attached allows us to bring drinks to room which is a must for parents of younger kids, probably if any age really

make sure to warn families with kids that marijuana is legal in oregon sand they may encounter it at this hotel

bed, crisp sheets, nice selection of pillows, great little gym

location, super friendly staff, good gym, room was particularly spacious

was great - the front desk was so efficient and welcoming and made a late night drink in the bar entertaining

it felt a little like the kids were running the house

clean central location courteous staff in room service

declined room service for the day but the maids tried to enter several times to clean the room still

references to wine

thankful for the king spa bathroom upgrade - perfect robes, blend of heavy-soft terry

bevy bar great idea, creative bartenders, live music, and the ever-helpful ryan

the staff was amazing the bar had amazing cocktails the food was excellent

lemon lavender scone was perfect. the room service was fast and easy.

good and well equipped gym

restaurant and room service aren't open right now because of covid, but we don't blame the hotel for that

i didn't catch her name)at check-in, she was able to accomodate both an early check in and late check out, which really made things seamless

could opt out of room service and get a $5 credit at your honour bar

the wifi signal was good, too

the coffee bar omg the best i have ever had!!!

probably would not have gone to the gym but would have liked a quick reminder

gym program (pre-recorded) is fun

downtown location, good coffee shop in the lobby, and a fun bar in the evenings

terrific coffee bar in the comfortable lobby, and a swank bar open in the evenings

staff was friendly i liked the text option for the valet and the room service menu/order

room, clean, secure, great bar although needed some updates but good funky vibe, close to everything, walkable area

valet was way too expensive, there was no bathtub (my kids are really young so it was hard to bathe them), no breakfast, and the picture online was

the gym is great. the staff is super friendly.

close to waterfront and restaurants. hotel restaurant was good. gym is good.

the infinity pool was not in fact and infinity pool and the hot tub was lukewarm

loved the pool/hot tub/gym

they have a lovely indoor pool & jacuzzi and a large fitness center on the 19th floor

the room was a decent size and the pool area was cool, but hot tub wasn t working

room service food was nearly inedible

really liked the gym space and also the bar and reception area

amazing vibes, loved having a bar downstairs to go to and the staff was always super nice and helpful

great room, location, lobby and bar with good restaurants nearby.

bar didn't serve any, even light, late night food, only bagged snacks

the bar downstairs was lovely and welcoming and the location is excellent for any of the train lines

loved the music in the lovely bar area

the gym!!

modern clean rooms with good wifi and very nice staff.

wifi was terrible

staff was incredible, from desk to bar to room service, really lovely

very outdated facilities including bathroom and gym

the gym is so-so - several confusing machines, not fully equipped

24-hr room service, including ice cream delivery right to your room, is a very nice amenity

great hotel everything you can need right in one place. the bar and restaurant are both amazing.

also, when we booked the room the advertisement stated they had room service which we found they don t

also the hotel bar was closed and the lobby shop very limited on food options

all run by women, cool facilities, great breakfast, beautiful cool rooms , perfect location and the staff is great,

modern interior night lighting in room breakfast area good gym good

lobby, cafe and gym all increased my experience positively especially with current limitations in general due to

the gym

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

roof top bar was awesome

the bar and coffee shop are perfect

will definitely check out the rooftop bar next time

love the topas bar on the roof, and the coffee shop in the lobby

hard floors, laundry service, assistance with bags and easy to get deliveries.

thought the atmosphere was warm, welcoming, cozy - we really enjoyed the coffee/breakfast/drink bar in the lobby, spending both our mornings and late evenings near the fireplace

love the little cafe, the rooftop bar and the location, very convenient for our needs.

vibe, the look, the coffee bar and the staff at the reception and bar were great

two 21 year old girls going to a concert and hoping to bar hop afterwards, but still be near the hotel

walking distance from some great bars and live music in old town

due to personal reasons, i have to do early check in, and they respond quickly and almost satisfied all my requirements

laundry facilities very useful

staff is professional and friendly. allowed an early check in when we really needed it

are 2 elevators, but only one of them goes down to the sub-level were the ice & gym is located

it has room for sleeping 6 with a kitchen and everything you might need in a perfect location

the other odd thing is they do not offer room service

wifi was good only for very short periods of time then i had to sign in again

very pleasant, loved the decor, staff was great and the bar was amazing

room service was fantastic, service impeccable and great location.

had to sign into the wifi every time you left the room which was annoying