check in was simple.. pool was great..beds were comfy..overall great stay

the pool hours and the breakfast selection.

the pool isn't work because is close for construction

clean & great free breakfast options.

i loved staying here. breakfast was always fresh and staff are asoume

not use wifi

liked the fact that you could make your own waffles for breakfast

breakfast did not have

cereal selection for breakfast could have been better

complimentary breakfast was below par

the bed was very comfortable. it was so comfortable that i overslept and missed breakfast.

the pool was a disappointment.

breakfast was delightful always hot and full

pool wasn't open but it was april 27th

pool was not open but that was out of their control

staff was very nice and would help you with anything you needed room was very clean and nice pool was very clean and most of all breakfast was amazing and warm

room was very very run down, they had free wifi, however i could not get anything to load on my computer

no breakfast, did not get my deposit back

missed having a coffee maker in my room and no breakfast was offered

had fridge & microwave decent place for a short stay plenty of free parking

it was written up in the advertisement there was no breakfast served

the room was awesome. the food was awesome. the indoor pool the best. will stay again!!!!

inside pool

the staff, the rooms and the breakfast was great. the location was convenient.

clean room and overall hotel, excellent hot breakfast, pool was nice, people were friendly.

staff is very cordial and the breakfast is on point

the pool was closed most of the day on friday bc they had put chemicals in earlier in the morning but

breakfast was excellent on both days

pool is to small and in a bad spot

staff working the breakfast kept the area very clean

the breakfast was great, love the soft reopening! location was very convenient, as well!

didn't eat breakfast because woke up too late,

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

the woman who did the breakfast was very personable

pool

outdoor pool available and open

the price for 1 night the breakfast could use grits on the menu ask for towels never got them

the pool was nice

waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool, nasty management, the

breakfast

lousy breakfast no fruit except green apples. no one likes those

pool out of order again same as last year

the pool clean

for it coffee pot had grind in it i do not know how long there was no breakfast no swimming pool this is the worst booking

pool was not in service

cleaner room spray for rodents false advertising of pool & breakfast

pool

pool and sundeck outside

breakfast they didn't have any like egg and cheese sandwich or much for ppl who don't eat meat and

no eggs and bacon for breakfast ud83dude0b

they also let us have an early check in after an 8 straight hour drive

breakfast is served early

i think the breakfast could have more to it, like eggs and sausage

beds were comfortable, low pet fee

breakfast was great, nice and hot on these chilly mornings, the beds are very comfortable as well

that the pool was closed

no complimentary breakfast and pool closed

no complimentary breakfast and pool closed

pool wasn’t open but think it was to early in the season.

breakfast was good even though i came downstairs late so i was not able to get the hot breakfast

the breakfast was delicious.

gym/pool ok

was very nice the children have fun in the pool because they stayed open late they had an awesome

elling may be off), did what she could to accommodate me with early check in, although unable, allowed me to eat my lunch in the dining area, even though i

had a great time at this hotel, beautiful , clean with nice atmosphere good amenities, , clean pool,hot tub

the pool was open till late which gave the kids a chance to play after we shopped

i did not give 5 stars because they have free breakfast

this hotel has no free breakfast. this is misleading

don’t advertise that “breakfast” is included if you have nothing to offer

no breakfast

no breakfast

kitchen

charge for supplies and food near laundry area

don't serve breakfast, it's a very small fitness area in the laundry room, very organized but need to upgrade the rooms for the rates or

strong water pressure in shower dishware for two in full kitchen area saw a lot of guests with their

free laundry

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

good breakfast

booked the room because it said they had an indoor swimming pool for my kids but when we checked in she told us it wasn’t open

the pool was too cold and my kids didn't enjoy it. beyond that everything was good ud83dudc4d

breakfast was wonderful and offered so many choices

they worked with me for early check in and late check out

were on 3rd floor, and it sounded like a bunch of kids running back and forth above us

breakfast 10min from the beach

breakfast staff was excellent.

breakfast was great would have like chicken or turkey sausage too.

we didn't have breakfast

very good breakfast with waffle maker

pool closing time

paying for laundry

the facilities and gym were clean

the best kind and very helpfull the baseketball court was cool my husband and son enjoyed it the pool was also nice and the other guest were pleasant and the girlls were usefull we had

enjoyed our breakfast

hours of the breakfast buffet are 6:30-9:30 am monday through friday but the weekend hours are 7:30-10:30 am

we didn t utilize the pool, but it was open

lobby was beautiful and the breakfast bar had the best selection ever

liked having a restaurant and bar in the

hopefully the restaurant and bar will be able to reopen soon.

my kids enjoyed the breakfast, and the indoor pool. the room we had was very spacious as well.

i wish the pool would have been heated. they had fun, but it was very cold.

nice spacious room and bathroom. the kitchen was a plus

enough towels at the pool

breakfast can be better

kitchen and close to restaurants

close to the zmax dragway where we had an event, full kitchen with full size fridge

the kitchen sink was leaking and the place smelled like weed soon as you walked in

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

everything including the pool and laundry room.

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

2) the kitchen doesn't come with any pots or iron

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

had alot of drawers in the kitchen

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

swimming pool was closed for a reason i don t know

breakfast. pool. staff

breakfast was good!

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

i called for an early check in and even though they were completely booked the night b4 someone called me when a

convenient location, not far from highway. plenty of free parking.

breakfast was hot and coffee was good

need more parking options for rv's and similar. kinda spendy for what you get.

breakfast good, parking okay though cramped for a big van, great location.

really well to much chlorine in the pool but it still didn’t stop us from getting in overall it was

great a/c and water pressure and concert shuttle

the bar and kitchen were very nice. i liked the pool and hot tub too!

the pool was really good

would love a park and fly option with shuttle to concord airport

the breakfast bar was empty food was cold and biscuits was hard ..

enough food for breakfast.

the breakfast area was always clean and someone was there if you needed help

the property was clean and had breakfast and room was spacious and had living room separately

everyone was friendly, and the hot breakfast was a plus.....

bed was hard and the room was next to the laundry room, noisy!!

used the laundry

pool, gym and breakfast we're closed due to state mandate covid-19 guidelines

was very good, the location is excellent to shopping, restaurants, speedway, golf and i 85 and i 485

the outdoor pool was nice

nice hot breakfast and seating area

all in all, excellent!! breakfast staff very caring and helpful with a nice layout.

i also enjoyed the full service breakfast each morning

that the pool wasn’t open

i only wish is that breakfast started earlier than 7

the staff was super friendly. great breakfast.

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

ok breakfast

24hr gym access; the hotel’s outside doors require room key to get in after hours.

my kids favorite part i’m sure was the pool

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

the bar was nice with good bartenders

you have a restaurant on site and you have a gorgeous bar on site also

restaurant and bar on premise

was clean hotel with a nice pool and exercise room

pool needed to be cleaned

breakfast was the best we have ever had at motels

very clean. and there is even a microwave in the room. very convenient for families with kids.

the gym isn't on good condition ud83dude15

spa bath was perfect

think it should have been cheaper because there was no breakfast, pool or gym and couldn't get access to movie

you wanted to go was a bit of a pain due to being hemmed in by one-way streets and while the breakfast was nice they ran out of yogurt and would not restart to the following day so no

gym needs new equipment

better breakfast choices maybe if i had to choose something :)

cleanliness, breakfast and location

breakfast could have been better more options

breakfast area was crowded with 6 people in there

missed breakfast

early check in

they no longer have the breakfast in the morning only coffee and juice

loungers are needed in pool area:/

comfy, clean with a banging breakfast and super welcoming vibe, this hotel was a welcome relief after a long drive

the pool

she worked diligently with me to get an early check in, during a concert weekend

i booked property, i requested an early check in if at all possible

great breakfast and i loved a 12 noon

com had the hotel listed having an indoor pool/spa

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

pool being outside

the breakfast selection could have been better.

the toilet would not flush, would have to call room service to handle it everytime

the bed was so comfortable. slept like a baby even my kids said it about the bed.

weekend front desk staff was great. helped solve many issues....early check in.

in room, in hallway,kids run wild, smoking area by valet so my grandson had to breath in smoke while we waited for

hotel was very clean. staff was friendly. room service was great. definitely worth the money!

down side is they provide no utensils for the kitchenette, u have to ask for everything

location, clean, air conditioner. kitchenette.

the room was comfortable and clean and the kitchen portion of the room was clean

breakfast - did not exist

there were no chairs at the kitchen table and no dishes

having providing hot breakfast

the kitchen setup.

i like the gym and the pool. i also liked that i could walk out the room from the window.

breakfast and dinner offered with happy hour they are followng the covid protocol wonderfully

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

room was close to ice machine, elevator and laundry room

i was visiting friends for the holidays and my flight got in a little early

they have 2 computers a gym, pool, and jacuzzi to relax if you want to use

my husband and i came here for a funeral and our four kids

everything worked, very good gym, very good breakfast and dinner

we chose this hotel due to it having a kitchenette and having positive experience with hilton properties

could have more choices for hot breakfast, but i still enjoyed my stay

room was better than expected when it comes to room size and the kitchen was big enough

pool wasn’t in service. we really picked it for the kitchen and pool

the breakfast....i was looking for grits, bacon, scrambled eggs, etc!! more of a buffet

they were short staffed and the bar wasn't open on a friday night.

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

good location off highway. clean room. nice gym.

kids knocked on my door in the middle of the night

the breakfast was great

clean, breakfast , customer service

i love the breakfast and the room.

breakfast, they had a lot of choose for breakfast which was nice

small pool

pool was so small and was closed during june

the room was very clean. i like that the room has a kitchen.

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

rooms had a kitchen, but no pots or utensils, just empty cabinets

the kitchen sink was dirty

indoor pool and gym and late hrs access

the grab and go breakfast like the hotel was not shabby at all

free breakfast

the rooms were nicely remodeled and staff was personable breakfast was good

variety of breakfast options and gym room open till 10!

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

nice scrambled eggs for breakfast

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

the dining area is also super nice and clean with a wide variety of breakfast items to

i was approached in the laundry/vending area by a man asking if i wanted some

the breakfast is amazing

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

after all, everything was excellent also the breakfast was very good

it was clean everything worked fine a light breakfast was provided

the hotel does not have breakfast

no breakfast.. we liked nothing!

the breakfast was great service was good to

the breakfast was excellent.

the room and the breakfast

breakfast great and room nice.

breakfast

it was close to the highway and the staff was friendly as well and my kids loved the pool.

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

there is no pet fee and they are actually very pet

they have truck parking and are close to the truck shops

a truck driver i'm able to park my truck on the property and prices are

the only recommendation is to have lower lighting in bar area and make it a little cozier.

there could have been more information about the breakfast choices.

we didn't eat breakfast or dinner at the hotel.

absolutely no furniture the pool area

maybe some snacks on the bar. enjoyed the bar area and staff was great!

breakfast cost

the gym and the pool are tiny

wish pool was heated but was very beautiful

we used the pool the first day and the second day it was closed

the pool deck on the 4th floor was a wonderful place to relax after negotiating charlotte traffic

the pool was closed!

pool is very lack luster for summer travel

the bed was quite comfortable, and it was nice to have a small bar on site

kitchen staff did not do eye contact or smile and sometimes the egg taste like it has water in it

very comfortable room and bed, spacious room , with very workable mini kitchen..

had a bar and a pool

the staff were excellent!!!! breakfast was wonderful.

restaurant, bar, pool, room, breakfast, check out time

the style of the room and the pool area. the breakfast was excellent also.

we enjoyed the scenery and the breakfast was delightful

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

there was nothing i didn’t like. wish there was an indoor and outdoor pool

breakfast didn’t meet my expectations.

attendant at breakfast was super

although i wished the whirlpool was opened i loved the swimning pool equally

roof top bar was closed the entire stay!

discovered there was breakfast at the bar the next morning but it was just kind of bare

layout, room and the bar upstairs

love the rooftop bar and sitting area

we also loved the roof top bar the cordial

with covid, restaurant and bar weren t open.

beautiful area. free parking. nice gym amenities

needs more parking

parking @ night is hard to find. no hot tub.

the bar area was comfortable and inviting

breakfast could be better. food was gone before the time it was supposed to be over.

it also has full size kitchen which is pretty cool

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel so i loved seeing everyone’s furring friends passing through

the bar downstairs was nice too, and the bartender had great recommendations

breakfast was great. my kids enjoyed the stay.

the breakfast was good-bacon cooked just right

selection at breakfast

everything was nice. the location, the staff, and even the bar workers was super amazing ♥️

the gym not being open because of covid

which was very upsetting, since we traveled with kids

worst wifi in 21st century, especially on upper floors

good location. ev chargers. good sized rooms.

the pool was closed due to maintenance.

good wifi very nice restaurant inside

% mandatory gratuity

the hotel is lovely, especially the rooms which come with a small kitchen area featuring a fridge, dishes, and pans

no hot tub, but a nice pool area.

we did not get a chance to eat breakfast but everything else was excellent

breakfast was included and was delicious

all of the staff were so helpful, less than a 2 minute walk to the lightrail, laundry facilities on site, pool and gym were also well maintained

kids friendly , room was very nice

i late night room service

found out to late about your exercise gym on the roof top so i missed out on my exercise but i will be

the gym on the top floor was fantastic, with beutiful views of uptown charlotte

is definitely comfortable in terms of facilities and wifi reliability for a business stay

several of the treadmills are out of order in the gym, i stayed at this hotel 6 weeks earlier and it had the same problem

the rooftop bar and pool/gym were closed

upgraded our room to king from a double with a smile . great health facilities and pool .

no pool and my sister said poor water pressure

room and pool

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

great vibe, bar scene

bar staff and the overnight hostess were great

the bar and restaurant serve amazing specialty cocktails and excellent food

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

the bar in the hotel closes at 10pm as does room service.

a young lady

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real list of things to do or places to go nearby; simple things that other hotels have

very nice area for breakfast

had to call for info

the toiletries, laundry bags, coffee making kit and trash bags were all changed every day

free breakfast, rooftop bar, location

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively small considering how many people use as the hotel is actually in a complex

pool closed too early an adult only swim would be nice from 10 pm to 11 or till 12 pm

miss daily room service, but understand staffing issues and covid protocols

better parking but no real issue

several times to get extra shampo and a laundry bag

a room service attendant for some towels as there was 3 of us traveling and there were only 2 towels

breakfast was good

make sure plenty breakfast bar was well stocked. replace items as they run out.

awesome kitchen and big spacious bathroom

the breakfast is horrible.

bar on the 22nd floor was booked up and we couldn’t get in

when i checked in, the front desk staff gave me no information nothing about breakfast, wi-fi, gym access, or where to park

bar and lounge area was great to have a night cap

i was there for a fitness training that took place in gold's gym on the third floor, but you had to go to the bottom floor first

the lady at the bar was extra nice

staff very short mannered, too casual doing the minimum efforts to communicate and serve no room service, even an extra blanket was to be picket up by us at desk elevator and hallways very

you get the 7th floor, avoid the rooms next to or across the gym

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

the gym looked nice although i didn't use it

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

only stay at hotels with peloton bikes in the gym

evening social and the pool were our favorites

was perfect (thank you to morning staff team) complimentary evening buffet was excellent great kitchen facilities for cooking and dining in the

room was spacious and we had a good view of the pool area

good included breakfast and cute pool/patio in the middle

the bar closes to early

the pool was open however when my family entered the pool, 15 minutes later a staff member shouted at

nice pool facilities; clean; great staff

valet, front desk staff and spa staff were amazing. the bed was super comfy.

if the pool and fitness center was open

better bar menu.

great staff. was able to have early check in which helped me tremendously

good breakfast (they have nutella so it was a plus for my kids) and nesspresso was a plus for me

i wouldn’t have to worry about any random person bodily fluids to be present when me and my 3 kids arrived to our room

clean, friendly staff, great location, breakfast was good

due covid unfortunately gym is closed, breakfast and room cleanings

more options for breakfast

pool was closed we were on second floor

i like all the accomodations, including valet parking and breakfast.

the complimentary breakfast and complimentary happy hour

i loved the cook to order breakfast!

location superb and enormous bathroom with a tub! handy gym too!

also, excellent gym in the hotel

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

mini bar stocked with everything you need

tub faucet leaked and room service left a dirty drink mixer on the wet bar

nice gym

room was beautiful and the roof top bar and pool were awesome

a late check out (2hr) for going home to scotland

very clean, open, nice gym and breakfast was great

bartenders were overwhelmed and slow with acknowledging us when we arrived at the bar

great location, i love the bar and restaurant, very beautiful city view at night

fitness center was adequate

fitness center inadequate. tiny indoor pool.

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

and the bar area is good and bar tender is nice

great place, the hilton pool is also included at the hampton. the hilton pool is open 24/7

this was the only reason i booked for my kids to play in pool

the fitness room

breakfast needs work

kids playing in hot tub

the room service food was not that great and i was defiantly disappointed in the food that was brought

the money i paid for this room and could not get a cup of coffee but yet they offern24 hour room service the room had no carpet and the floors were

room service food

good location + gym was well equipped although some of the treadmills didn t appear to work properly

online room service menu was nonfunctional

the gym hours and functionality is outdated and unrealistic

we were given a room next to a loud group of kids there for a cheerleading event

impressive decorations (kids blown away by how fancy it

room service was a little pricy for the little about of food given

room service was excellent the food was great

i loved the convenience to the belk theater, and the rooftop bar was lovely.

great bar and dinner area at night

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

the brunch was great. roof top bar is awesome. location was great and spa was great.

at the bar the separation between customers could be better, did not follow the 6 feet rule

the restaurant and room service food was exceptional

room service on saturday night

rooms weren't big enough for my family with 3 kids

gym was excellent

kids loved the pool

you get a card key to access the hotel elevators, pool, laundry and your room

you get a card key to access the hotel elevators, pool, laundry and your room

pool and everyone was nice and helpful

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

message from hotel via third party noted pool and gym closed

the breakfast was limited for the price of the hotel

breakfast was really good

breakfast was ok, not enough food, dishes available

breakfast could be better but not bad!

the gym was fabulous

friendly front desk staff tameka and chi chi, the amazing kitchen, work desk and chair,bed, downtown view, whole foods next

it was in walking distance to where we were going, and it had a good breakfast

kitchen staff was amazing, items were readily available and i love that there was turkey sausage

breakfast was amazing with many options

staff was amazing and very accommodating, from the front desk to breakfast staff