the heated pool was really heated and was at a good temperature

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

the breakfast could certainly use a makeover!

benefits of being there, late check out, no problem extending stay for another night

liked the large amount of food for breakfast

check out time. and the breakfast. beds are not soft

loved the kitchen area

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and cleaning she made my stay at the hotel very comfortable thanks to

resolved while doing so i heard my door open and heard two people enter into a employee only laundry mean while my door clicked locked as i approached it due to the slow close for it being

staff was very willing to provide ice from the bar but sometime that resulted in a long wait while other customers were being helped

breakfast

the room was very clean, breakfast was good.

guests left trash in hallway. no on site laundry facility.

were messing around in the gym which is open 24/7

was not to my standards, no coffee in room or in lobby, drawer in kitchen area was broken and could not be opened, refrig needed defrosting

also it gas a kitchen but no coffeemaker most hotels

kitchen and bathroom floor was wet,bathroom door would not close, no free wi-fi, saw little roaches

no dishing in the small kitchen there was a separate charge for that

they did work with my on a one hour late check out

i had to wash clothes and their laundry facility for guest was absolutely

fitness area and inside heated pool were just bonuses

also, gym and pool were closed due to covid and room service practically unavailable

i liked everything.it was very clean and quiet.my kids enjoyed themselves .

a nice big room. kitchen appliances available

location helped me with my special needs requests and early check in a bonus!!

i wish we had more time to experience the gym and other facilities, perhaps next visit

very contemporary, kids loved the pool.

i love the lobby, the bar, and the gym

screaming and hitting their kids

the amenities were excellent..indoor pool, gym, pool table and the lounge was open late.

very stark room. metal bed tired kitchen.. more like barracks or summer camp

the laundry room was okay

kitchen area had roaches

laundry services were not complimentary

yes water was poring out of the light fixture right at the end of my bed, and out of the kitchen light fixture as well

gym also was clean

breakfast was good

great breakfast, comfort of bed, staff, and size of room.

kids liked the waffle station, they had plenty of toppings

my husband and i like the nice little gym

breakfast ends too early

i wish they had more to choose from for breakfast.

) right off of the interstate con) laundry room is located in the back of the building

the laundry room was filthy, there were homeless people sleeping in the parking lot, staff was

no milk for morning breakfast

wi-fi worked great for kids' xbox

good breakfast spread

i didn't use the pool, but it looked very nice

the pool

very clean rooms, comfortable bedding and a fresh breakfast.

rooms, great breakfast, convenient location and friendly staff

the hotel was nice and clean. enjoyed the breakfast. very friendly staff.

the location is well maintained and clean. breakfast has verity of options.

nice they had a pool but it was small and directly between building and parking lot

did not have breakfast, because of early meeting

breakfast was amazing, beds very comfortable

it is very clean, spacious, and bigger beds. breakfast is nice and war.

breakfast in the morning, enjoy lunch at the many restaurants around the area and have a kitchen to prepare dinner at night

no breakfast

like to have the living room / kitchen separate from the bedroom so if one person wakes up earlier than the other, they can get up

everything was great, clean, nice breakfast

no microwave in the room. it was not convenient. the breakfast was not enough options

facilities were spotless and the free breakfast was outstanding

the breakfast, room, pool table, parking, and the staff customer service.

very clean, excellent customer service, friendly staff, delicious breakfast!

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

no room service and no cleaning for the day

there are no cameras or parking lot security

since covid-19 the pool and fitness room remain closed.

also i would get lucky n get a parking spot right by the side entrance and couldn't get in

hallways had trash all on the floor, room service couldn't bring me towels when i needed them and said they were too busy

she put put food early and it was cold/stale with no replenishment thru the breakfast hours unless something ran out

free laundry is such a plus

the lil kitchen and separate bedroom

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

breakfast was dismally provided, person running breakfast does not take pride in her job as much as

parking lots need resurface

consider inside pool

pool was clean

late check out

parking lot was flooded and ice machine on our floor didn't work

we like the location, good bar in the lobby with good food, friendly staff

pillows and screaming kids!

the pool and exercise room was a plus

the fact that the pool was closed but that is due to the virus

the pool area was cold had on the ac

i also asked for a courtesy late check out and was told that i only had 30 minutes because it is a homecoming and guests are

super nice ,clean, pool was great and staff was amazing.

the breakfast could be a little better

breakfast was excellent

needed early check in and it was provided with a smile. thank you!

check people in, do laundry and clean the halls when people made a mess

thing not a big thing i've machine and continental breakfast need to be a little more like cereal milk pancakes etc

option to have late check out was extended to us.

the efficiency kitchen and the value.

my husband spilled water on the kitchen floor, filling ice cube trays because there were no ice machines

gym area too small

the spa tub. the suite are really nice

the sausage links at breakfast look gross.

pool/ hot tub clean

good for families with kids (pool and gym)

we never stayed for breakfast so i can’t answer on that as we had to leave early in the mornings but i do know it was

no breakfast, unless coffee is breakfast. but great stay overall

no breakfast included, only coffee and juice

breakfast could be better

offered breakfast in a very small area which only seem to hold 4 or 5 people at a time and not chairs

the indoor pool

the pool

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

rooms were clean, good breakfast,good price.

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

comfortable beds, tv, wifi, great

wish the beach wasnt so busy, i couldn't find any available parking because of the events going on, so we has to turn around and go back to the inn

we were able to borrow a microwave for my kids food and

the grounds were beautiful and the pool had a spiral slide which the kids enjoyed

23% gratuity added already in and then tipping room service attendant

place, unfortunately it was not the case and the front desk won’t help to warm the food for my kids

the wifi wasn't working but they did offer another room that was not renovated but the room was large

hotel itself is really beautiful and i loved the view i was on the 11th floor and my kids were excited when the ferry would past

perfect location, friendly and helpful staff. clean rooms, great bar and restaurant.

but, i feel in a highly modern setup, with wifi, this should be easily accessible

man was beating on the room down from us threatening to kill the woman and her kids over money

kids were screaming and running around in their rooms all night, called and complained multiple

kids running all through the hallways and knocking on doors

i believe there is a laundry as well, but i can't verify that, personally

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room next door was flooded from an overflowed washing machine

arrived early and we were able to get an early check in with no problems

i also liked that they had a laundry room for the residents use

also very nice clean pool and laundry facility

i loved the fact that there was a laundry room to do my personal laundry

a nice hotel staff was great breakfast was lovely close to everything had a kitchen bed was

the lovely lady serving at breakfast should get a huge raise as she really makes everyone feel like they're at home and cares

the kitchen was very nice had everything in it except dishes and vessels

i had the kitchen included i didn't need it but it was nice

the location was good and the breakfast was great.

on site bar and restaurant

self parking was too far from hotel. no notice of pool closing. elevator issues

wifi could be updated, it was really bad and made getting any work done a choir

could not get in contact with room service, had to call desk 5x to get room service

had to call the room service staff to do it

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

no breakfast.

did not get breakfast

there was no breakfast provided.

did not like the small variety of breakfast

i called for our laundry on our second night and the lady answered it told us we are

the in door pool and hot but was not accessible

gym, location, room and bed nice large tv

room service and breakfast was delicious

kids (ages 11 & 13) were not too happy with it

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y’all had laundry stations

need larger tv and a window that open to let the chlorine smell out in pool room

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

was great other than the fact we wasnt aware that tye gym and pool was closed during checkin

the restaurants closed so early and we couldn't get in the pool area

room service stops too early on weekends

shower the pool when it was warm

restaurants and rodeo bar located in the hotel were outstanding food and service

room service wasn t time efficient and/or none existent, which was very disappointing because had

was grimy and water pressure was terrible, telephone in room was disconnected, no menu in room, room service was not so good which seemed to be on the end of the kitchen not the people

the gym was great, and open!!

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities onsite; decor in common areas and room are current and designed well; love the glass

the staff was very friendly and helpful. the art was great. the bar was fun.

bar and the bartenders were amazing

had mini fridge and microwave for guest convenience and large parking lot

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming kids

better to sleep in the parking

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

the only thing i did like is that there was parking available.

loved how big and clean the pool was!

great views and a picture perfect pool

had dirty laundry on floor in bathroom

no carpet in the room and no breakfast

no indoor pool or gym

breakfast was not included but in the booking it says bfast is there. mis leading

we arrived a few minutes before breakfast time was over and without asking they brought everything back out for

breakfast is rather a (unhealthy) snack, nothing nutritious

breakfast is ceral,mini bagels,frozen waffles

the breakfast was very basic. there should be real eggs included with the breakfast.

dishes, the tub was broken and the pool had gross floating things in it and i didn't want my kids swimming in it

location, good breakfast space for kids and had options for the entire family without having to cook in the room

beautiful hotel in great location. kids loved the indoor pool.

had a nice size living room and kitchen area

so clean. good breakfast. courteous staff.

work up til very late in evening making a major change to motel 6 she has cleaned rooms has done laundry has done parking lits u name it she has done it

the laundry facilities was down for a while

early check in

they let me check in before early check in, which was nice and there was no early fee.

pet friendly, no pet fee

everything. also free laundry facilities for guests was a bonus.

kids enjoyed breakfast on sunday

also a lot of kids in pool without supervision

need laundry facilities and not variety for breakfast.

late check out is great

the ice maker on our floor didn't work which was a hassle with kids

the rooms were clean and roomy and there is swimming pool as

kids loved the pool

hotel room price included breakfast but the hotel did not share that breakfast was not included

at the front desk is very friendly and the lady who does the breakfast in the mornings is

clean room, excellent breakfast, good gym and nice pool

covid-19 stopped breakfast from being served during my stay this time.

breakfast

they can improve the breakfast, more variety! it will be fantastic.

breakfast sausages were to dry.

at one point, i made my kids leave since there were 16 people in this small pool

the pool was closed, but i understand that.

the pool area was clean and inviting

my friend and her kids stayed at the same hotel and the same time and her room was almost in the same condition

it was kids dity

we booked the hotel we called and asked if the pool would be open this weekend

the breakfast was great as always and the waitress was very nice

the room service

the bench out front was not safe feeling as it was in the parking lot

i didn't like that i didn't have a menu for room service

pool was very refreshing

location, nice little bar and bistro

my husband was happy with the fitness room, despite it being sparcely stocked with weights

the lock on sliding glass door from room to outside was broke and; however, it did have a black bar installed to lock in place

pool area was nice and parking was easy

all rooms had a kitchen

laundry room is free to use for guests of hotel which is rare and great to find

right near mall and restaurants. also liked the free laundry they offer

each unit has a kitchen so you can get your own stuff if you will be there long

they offered free laundry facilities and welcoming staff

breakfast was excellent

good breakfast options included in the morning

the room was huge, pool was clean, and the water was warm

unfortunately, we did not wake-up in time to eat breakfast

the breakfast could have been a little better, the egg and cheese omelets were a little burnt.

great little studio, full kitchen and they have cooking utensils. would stay again.

(did not eat breakfast.)facility was convenient to downtown areas of 2 major cities.

friendly staff, kitchen had everything we needed to cook and clean

the oven was not clean and it started smoking when we was cooking breakfast.

the grab and go did have coffee so plan your breakfast

staff great breakfast

pet fee was expensive, the hallways smelled of marijuana, breakfast was mediocre, inadequate

pool murky

they made my pet feel welcome

there were many amenities; a basket ball court, billiards table, indoor pool and a well equipped gym

no comfortable chair to sit in just kitchen chairs.

was the worst place upon arriving, people who live there outside smoking and drinking in the parking lot at the entrance

others hanging in the parking lot

that you had a kitchen the cooking and a big frigerator

kitchen

the laundry facility was a good addition

laundry

like the front desk associate she was kind enough to allow an early check in

wish the laundry facilities were in order part of the reason i chose this hotel

had laundry room on site.

the pool is closed

pool was sparkling clean

great location, near airport and shopping. very nice room. great breakfast and friendly friendl

staff was wonderful my king size bed was comfortable i was right in front of the pool breakfast was good stayed for 3 nights and every morning by 10 housekeeping had clean towels

shower, customer service, breakfast, the bed

it had a seperate sitting area and a kitchenette

breakfast was not ready

i would rather that they have an out door pool.

we had kitchen area with dishwasher and large fridge

nice pool but for summer and it being an indoor pool it was a sauna in there

excellent staff, amazing hot breakfast and comfort great gym laundry services

the breakfast was great!!

excellent staff, amazing hot breakfast and comfort great gym laundry services

everything breakfast pool clean

offered free shuttle but none available

parking lot a little dim

gym / pool area was under renovation and this was not disclosed during the online booking process

the rooms were dirty, bathroom nasty, no room service and just all around crappy stay

but otherwise the restaurant and bar staff were very thoughtful

though the heater in the pool was not working, i loved the fact that hotel staff gave you a choice to use the other

pool water temperature was too cold

much chlorine in the pool made it hard to breathe in the pool room

the breakfast was awesome

more non dairy options for breakfast

it was amazing; everyone was friendly, and breakfast was delicious

breakfast could be better

convenient location for all highway access. allowed early check in to a nicely chilled room.

laundry vending machine is old and rusty (unsafe) - it failed 70%

the inn was clean and comfortable, and the room was spacious. breakfast was available, too.

breakfast was said to be ready by 6

it was nice and clean! very renovated! it has a bar, starbucks, and a pool.

my children enjoyed the pool as well

i also appreciated the help with getting my airport shuttle reserved

airport shuttle service was great

didn t like the fact that the pool and free breakfast had zero acces

the kitchen is small and counter space is nonexistent

said free breakfast with stay

that extended stays have kitchenettes was a value as we looked to economize on our meals so we could visit more attractions

i had to exchange the soiled laundry in order to get more

the breakfast could be better. there are not much of a selection

the gym was terrible. the pool was closed.

i really liked the suite with the kitchen

the pool wasn’t heated

we enjoyed the heated swimming pool with our 4 years old daughter

breakfast was phenomenal and the location was amazing!!

the wifi was terrible

bed is entirely too soft. wifi did not work. staff not knowledgeable about the ihg brand

*room service did not bring fresh towels at all *pool has algae around the rim *hotel room had old

pool was cloudy

didn't like the fact that they didn't offer breakfast like most hotels

the room is priced too high and there was no pool.

the gym opens into a free laundry room with full size washers & dryers

that at it was a suite with kitchen

the kitchen was well stocked and the bed was extremely comfortable

kitchen amenities were solid and ease of check in.

gym nice,starbucks nice,staff was nice and accommodating

great location, huge gym and indoor pool, nice on site restaurant.

the restaurant/ bar inside the hotel is closed due to covid restrictions.

travel and liked the running routes app and the generous fitness centre and swimming pool

size of pool-was not that big so full of children splashing around-no where to swim.

although i didn't utilize these amenities, hotel has a pool and a gym for guest use

the room was very clean, staff friendly, and the breakfast was tasty.

was six kids and myself so i requested wash cloths and towels to accommodate the number of guest

although i didn't utilize these amenities, hotel has a pool and a gym for guest use

my children loved the pool. so clean!

someone was walking around the laundry room looking suspicious

gym equipment not functioning

we love this hotel, it's always clean, adorable, great breakfasts, and wonderful staff.

in the rooms, pool was green, and all gym equipment was broke

shuttle service terrific

friendly shuttle

no breakfast food

the breakfast bar remained open as to allow all of the guests sufficient time to be served

smell in room when i entered and breakfast. but is still a great stay

it was extremely loud no-one stopped children from running the halls. bar sucked bad

rooms were clean, staff at bar was great, even though kitchen was closed they were willing to make something for us to snack on

liked everything about the hotel except the breakfast

given the size of the hotel, having only one microwave available in the 'kitchen' area was disappointing

that the desk employees were also working the bar area

small gym, road noise was high.

breakfast was very nice with a variety of options

everything was good, checkin time and check out. pool was great! very clean room

hot breakfast which was included. large shower. clean. quick elevators. value & location.

location to our wedding venue. early check in. water pressure.

lift isn?t working.limited number of pool and room towels

parking is a bit confusing and difficult.

plenty of free parking

didn't get room service second day after requesting it.

was very frustrated it was 11:45 pm and i had no choice i had to take one beed room with my three kids

parking was across the street in a parking garage, which was kind of a hassle especially on the one

small indoor pool

all of the amenities. and the bar and grill

have a kitchenette added on their site but it's just a microwave, a mini fridge and a sink theres no stove

the kids in the pool took it over during the evening

wish that the pool could have been cleaner and a little warmer

that there’s a gym and a pool table and next to some food stores

breakfast selection was very limited

it looked brand new. the gym was available. parking was available

we felt safe, the room was impeccable, and the breakfast was amazing!

•we missed breakfast because we weren't sure what time it ended

the breakfast was the best id ever had from a hotel, and the whole place was just really nice for our

good laundry facilities and snack shop

pool wasn’t open!

pool was a little smaller than expected, and the water could have been warmer

the gym is small and no dumbbells or weights, just cardio machines mainly

should have a pool in hotel

is said include breakfast and pool is no haved

i didn't like is they offered online breakfast in the morning and there was no breakfast just

the room service was bad and it have roaches and i have the pictures

almost 200 for a room that's crazy there's no pool here nothing that makes no sense and it's a drug infested hotel that

room was nice. staff was friendly and remembered your name. laundry cost not bad.

the breakfast was the best we've had for a hotel breakfast

the indoor pool wasn't heated, but it was a nice pool, clean and pool towels provided

fine i just didn't like the treatment felt like due to race me and my kids were treated different when it came to access to what was offered the front desk stepphaine

free breakfast, free wifi

large room with kitchen

was happy about the size of the room and the kitchenette

hospitality, free laundry, gym

loved the kitchenette to keep our cooler stuff cold

bed really comfortable..bath clean and fresh... laundry free

great location for me to park my truck and relax

they have no pet fee which was great

and the pool was nice and clean as well

friendly service, nice pool.

didnt use pool and i didn't like the fact that zi was visiting from nyc and my daughter came from nc and the

towels so had to wait for them to finish washing staff was friendly but the hotel was poor loud kids a few gun shot sounds and lots of

the best place to stay with kids

the pool because the kids had a great time

it out, we were told that we would have to wait as they were completely booked, myself and my kids have sore toes from this chair

billiard game even doe it cost 1$ per play , the pool was nice and the rooms were organized my kids had a good

the staff the hot breakfast variety the bed was very comfortable

pool closing too early

breakfast was good, pool was fun for the kids

our tub was a little broke & the pool was super warm & not that clean

pool was a hit with kids of other families

saturday morning breakfast

the fitness center was small

well located for our travel needs and a good value. great breakfast.

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

spacious rooms, super-friendly staff, bagged breakfasts

breakfast n/a

fitness room was small as well and only 2 of the 3 machines were working

fitness room could have been a bit bigger with more equipment

location, breakfast, and staff.

in addition, the gym was missing a couple of weights

neighbors were loud having sex next door to me and my kids, very disruptive

have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing issues

no pool or gym open. nothing to do.

the gym was clean and the breakfast was great

the breakfast stunk

laundry didn't have soap front desk should have had some to sell

breakfast could of been a little better

the staff was courteous, and there was coffee, bagels, cereal, and muffins available for breakfast

have laundry, but cannot get quarters to make them run

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

indoor pool

of the gym equipment was broken and no lights on pool area

everything!! swimming pool!!

the spa was broken! i was really looking forward to that

breakfast bar

our room was very comfortable and the breakfast was great

breakfast was continental but has enough to choose from for breakfast

even though breakfast was small, there was still plenty enough options to please my four picky eaters

room is too small, hard to move around. breakfast is just ok.

maids and kitchen help were nice. breakfast was nice.

the pool was nice

breakfast was excellent and the service lady was great

clean swimming pool

small kitchenette.

room was not so great the kitchen cabinets were falling off the hinges the toilet was clogged and there were rusted pans

we had no sofa to sit on just a kitchen table and two chairs to the table

was amazing so helpful all the time the breakfast was so so just prepackaged muffins and orange

longer breakfast hours

the breakfast was simple but it pleased my picky toddler so that’s all that mattered

nothing really. good value for our money. excellent service. comfy rooms and yummy breakfast.

the location and the price was okay. there is free breakfast and the gym is alright.

gym looked well equipped. room was decent but needed some refurb.

breakfast was excellent, the rooms were clean, the bed and the pillow were the most comfortable i

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far