it has a huge swimming pool in the exterior, i do believe that in summer should be great and enjoyable

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

breakfast was excellent. wifi was good; the outside pool was outstanding. good value overall.

tv in the room is a bit small and outdated the place to play with the kids could be improved with more options

lots of space for the kids and good wifi

we asked about the bar that is advertised as one of their facilities, only to be told there was no bar in the hotel

it's near bar and in spain, it was sometimes loud

room service was daily and the towels changed

no bar in the hotel. not a problem really as there are several along the road.

excellent wifi

the kids were welcomed and we all felt home

the kids were welcomed and we all felt home

peaceful great service lovely gardens nice pool

we did not use the pool areas but found them to be very clean and welcoming,

breakfast, the pool was great, good sized rooms

good wifi

the wifi was good

wifi is good.

extremely clean and excellent layout with high quality wifi

the staff were extremeley pleasant and helpful and i indulged myself with two massages in the spa with the loveley lucia who i will certainly book with again at xmas

stayed in the king suite with spa bath which was extremely spacious, light & airy

the gardens and the pool area were kept immaculate

the interior of the whole hotel is so well designed, 5g wifi

only criticism: the wifi connection

you have to pay for tennis and spa access. outside cocktail bar wasn t open.

lake views we had a lovely room with a lovely view the breakfast area the pool area and the cafe bar area by the pool all exceeded

what made me mad is the day we waste in the hotel with our kids with no activity options and noisey two big old rooms with a dirty bathtub hairs remains on it

good buffet breakfast good room service comfy bed pleasant staff

the pool area was quiet, with a poolside restaurant offering great food all day and a cocktail bar with smoothie options for those who don't drink

the pool, shallow part for younger kids. the entertainment lady, so lovely with the children

wifi was fairly slow, and it was only possible to connect 2 devices.

the pool was good with plenty of space, and the kids club was an added bonus

you can put mini bar and also need put tissues

stay again, staff are friendly, 3rd year in a row, great location, pool area is lovely, the girls who run the kids activities are amazing as

the buffet fantastic ,the pool, gym and pleasent staff.

od playground with swimming pool for the little ones)

room service - have always had this in previous 4*hotels also no tea/coffee facilities in

would be good if the gym had more than one treadmill / cross trainer

the room service works well as well

super clean and modern bathroom, secure wifi, great bed and comfy pillows

accomodated a late check out and provided food, water, and orange juice

bed was uncomfortable, the kitchen,bedroom and the bathroom looked bad, they have not been repaired for a long time

overall the apartment had an average standard with a modern kitchen

kitchen was great for basic cooking

towels with disgusting smell; items in the kitchen had not been washed possibly in months; the sofa was also old and looks dirty

breakfast, very friendly, helpful and kind personnel, cute, clean rooms, comfortable beds

hotel tv had an option to log to various streaming platforms, which was great as thr kids could watch cartoons

people was very loud with kids running and screaming around stilll at 00:00 so couldn’t fall

no entertainment, not many kids running arround,

-at times wifi signal gets poor and disconnects from the device

area outside was good with a snack bar good facilities offered ie tennis table tennis and indoor gym walk into city took 20 mins if walked briskly or tram nearby was only one euro fifty

facilities good with a decent gym and public areas, although the bar a little pricey

what was worst was that they charged for kids, toddlers probably even infants

the kids ate everything in sight and staff did not replace food or plates etc

recommend pablos bar just outside the hotel too

enjoyed the use of the pool and the bar snacks and drinks and also the mini golf

good air con, excellent wifi

wifi connection is not quite well at the room, the internet connection was unstable

wifi was very slow.

the front of house staff could not have been more helpful, i had a request for early check in and it was dealt with perfectly with no hassle, they were great with my elderly dog

there was a kettle in the communal kitchen

no kitchen facility.

ere was a kettle and a microwave in the kitchen)

offerts was pitcure of kitchen but there was no one on site also window outgoing on patio where everyone walked, they

a bit unconvenient, you could charge your electronic devices one at a time - there was no shared kitchen

bar with great tapas, pity it did not open in the evening

00 and there was no problem with that, wifi connection was

great spa bath, clean and centrally placed

we appreciated the early check in as we had traveled a long way, thank you

room was really small but when all you want is a comfy bed, wifi and a good shower it will do perfect

tired room, wifi inconsistent, leaking aircon, deluxe room simply had a small balcony, shower and water

the wifi signal, the reception staff, fairly clean and just in the city center.

wifi not reaching all the rooms, old furnitures, room was smelling of cigarettes, i asked to have

room needs tlc for sure couldn't find password for wifi

the wifi connection couldn t reach the room

i could take some online meetings, wifi working well

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for 1pm but they graciously allowed my parents to check in earlier than

not very helpful reception. doesnt have a room service 24 hours. no bar

good breakfast, good wifi and nice staff

there was brilliant aircon and the wifi was good

easy to get to. quick and efficient check in. wifi

the bar and room service is closed on friday, saturday and sunday

bar only open 2 days a week. spa area is only one sauna.

hotel offered late check out until 6pm for a small fee

room service didn't show up until early afternoon, but left a message around two that they couldn't

wifi sometimes nir working properly, room is not really sound isolated.

was notified that the swimming pool was via the app but not the terrace

one of three elevators worked, tiny and shallow pool only open from 11am - 7pm, ac didn't work very well and doesn't work when you leave the

nice room, relatively quiet good breakfast and wifi quiet neighborhood, close to the city centre

wifi connection

only that the roof bar was not open, although we could have taken our own refreshments up there

superior room had a well equipped bathroom with spa shower and spa bath

free wifi working well

location, friendly&helpful staff, great room service and amazing views from the

e rooftop bar is amazing) but the friendly team really were what made the stay

dip pool and sunbathing with bar on top level

laundry service is very useful and the location and. space of the rooms was great.

very close to beach and bars and restaurants

beds a little too firm for my liking personally. a towel for the pool would have been useful.

disappointed that the swimming pool is not heated and kept open all year round

no pool bar

location, choice of comfy pillows, comfortable bed, good wifi and tv with 3 english channels+youtube and netflix

as a party of 10 we loved the hotel from the roof bar and pool to breakfast

great location, tiny pool area but nice sofas for lounging on, very clean and good wifi

breakfast was excellent good selection

if you opt for breakfast its taken in the little cafe next door, which was a hidden gem

beautiful room, central location with a lovely breakfast! staff amazing. will stay again!

fab bakery opposite ideal for breakfast

bakery & co across the street excellent for breakfast

breakfast fixed in same building

barely any lightbulbs in the rooms worked

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the outside bar had a nice feel to it and the staff were nice although really busy

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

great quality breakfast, spacious rooms, a gym - everything you can ask of a city hotel

the bar tender victor was amazing, really helpful and gave us some local alicante knowledge that really

loved the rooftop bar and the location, large comfy bed

great service, location, rooftop, gym, flexibility.

0) and we were kept awake until early hours on the friday and saturday nights

wifi isn t good

wifi connection was extremely slow in the evening

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

wifi ok

wifi was a bit hit and miss

section of town, esplanade also a few minutes walk as are shops , cafes restaurants, harbour, casino

wifi did not work all our stay

also, there was no room service for lunch and dinner so you definitely need to eat out

had wifi problems on this latest stay and we were a little disappointed in the breakfasts - options on

i could not access the wifi from my room.

a kettle and wifi

- location - early check in was possible - beds more than comfy - everything works and is clean

location, free wifi, standart, airconditioning, towels, shower gels, easy access, safe locker

great wifi

room was ready significantly earlier, we could early check in 11am instead of 3pm which was an extreme plus

we also didn't receive any instructions for connecting to wifi

hotel has free wifi and use of underground car park

to the c6 direct air shuttle bus stop and most of the touristic attractions within the city - early check in was

lovely little bar for breakfast

very clean, great location, convenient late check out..

the breakfast bar had a good breakfast

the bar attached is a proper local where you get wonderful tapas with your beer

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

were amazing and interconnecting ideal for kids

were amazing and interconnecting ideal for kids

very safe for kids to swim and have fun

everything. lovely and clean room, very friendly and helpful staff, beautiful pool

everything, the level was amazing if you going without kids it was perfect.

superb staff

staff very helpful, early check in was not problem

used the gymnasium in two evenings but had trouble gaining access to it on both occasions

excellent location ud83dudc4c nice pool and good breakfast

beds, great location, good wifi, very personable staff, very good views

no room service

ask recipient to warm up food food for us he refused it as no staff available after 11 pm no room service in night time we have to ask for tea milk etc should be there without

the staff were great at facilitating an early check in as i was travelling with an autistic child

the beds are comfortable. my kids enjoyed the bunk bed. the breakfast have various food.

breakfast was included that s why we chose it as we had a very early flight

excellent service from friendly staff, small breakfast area but quality food, clean and comfortable rooms

good wifi as well

free wifi and the room was cleaned daily

wifi worked nicely

no wifi available for first day.

kids didn t really like and want to use the pool

was boking the hotel so we could use a warm indoor pool, but that was not for kids, even if you paid

clean, great mini bar selection which was foc

no churros con chocolate at breakfast. no bar service at the pool

maybe the wifi more secured (some apps did not launch is the wifi has weak protection, but i used roaming, so (+) immaculate modern rooms, great to be able to cast my tablet to the room tv, great wifi (+) wifi was good and i had everything i needed, including a room safe (+) clean, comfortable, good wifi (-)poor wifi (+)coffee and juice, some of the staff smiled and were friendly, shower was clean and really good, wifi fast and bonus was the tv which had chrome cast

clean contemporary design spacious and reasonably equipped kitchen

there were several restaurants, cafes and shops close by, and a nice playground for our kids

hidden kitchen is a great interior element

perfect for a short term stay with kids or city exploring

two bedrooms were very comfortable, there was a small kitchen, a fridge and a coffee machine

location, had all that's needed in room. liked the idea of a laundry service

wifi was slow and failed intermittently on the 3rd floor

wifi great and staff helpful

ease of access, cleanliness, size of room, comfortable bed, free wifi, recently refurbished

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids who are all

we had to keep the air conditioning on heat to keep the room warm for the kids

it was easy to find and the receptionist was very helpful at trying to secure us an early check in

didn't have room service that i could see

friendly staff, great room service

a bar in the hotel would have been good

the room and the bar were very big and clean

no bar or restaurant

the lady in breakfast bar was lovely and helpful

get a tiny bar of handsoap

tv didn t work wifi very slow

visitors at reception the wifi code and kettle for the room

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep room until 6 pm no problem

wifi was free. staff very friendly

paid for the deluxe suite - 160 per night but had no wifi access at all

friendly staff, clean, good foods in breakfast

wifi was pretty fast

wifi wasn't fab. didn't work to well in the room

i treated myself to room service breakfast and that was just right

- wifi connection is really slow - spa area is very small

communal playground for kids is fantastic the flat as all you need to cook and feel at home

spacious and clean, host and personnel super caring and friendly, perfect place for families with kids

lt, sugar

beds, good kitchen and quiet location despite being very close to bars, restaurants and the sea

good kitchen facilities

good wifi

and when i got inside, i was able to connect to wifi and received an email with the room code

super! nice, clean, very good breakfast!

was excellent, wifi was great, comfort was on point, offered the best for the price we paid, and highly

included breakfast and great value mini bar were much appreciated

super friendly staff especially the woman working at the bar !!

really friendly on arrival, even upgraded us to a junior suite with mini bar which was excellent spacious and very clean

the facilities, kitchen, bar, pool all very good

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

pool was extremely small for the size of the hotel

comfy bed, tea and coffee making facilities, good position, free parking and wifi

evening meal no swimming pool

location near airport and walking distance to city centre with free parking

ample parking and very clean and spacious room

pillows, wifi didn't work on this occasion. stale cigarette smell in the room

nice hotel, spotless clean, very good room service and facilities, modern and new, very spacious with nice

gym

jacuzzi & spa being closed but no indication of that when booking

around 7 pm with hungry kids and hotel had no dinner service or any food until 8:30 pm

pool was not cleaned and cannot use it

secure parking is a bonus

good wifi plenty of parking spaces and regular buses.

have breakfast so i cant comment on that but the staff was friendly and the room had a bathtub, wifi and a proper bed for a couple and a pull out couch should you need it

very welcoming host who kindly allowed a late check out due to flight times at no extra cost

breakfast was exceptional, parking was consistently available, and the sea view was outstanding

close to the airport, rooms were clean. offer late check out until 6pm

good not expencive hotel with breakfast and parking

breakfast was somewhat disorganised

od sleepz quiet at night) - and a bar in the hotel

great location for airport access. secure parking. pet friendly. good restaurant on site

the pool is huge and amazing and the kids park is great

also location isn t great if you have kids but defo great for a relaxing couple or golf

kitchen equipment selection could have been better, difficult to cook family meals

wifi wasn t great.

pool, washer, dryer and kitchen

didn t use the pool but it looked very inviting and clean

a short walk to various cafes and bars and the pool looked really inviting although we didn t get to use it

hotel is clean comfortable staff friendly breakfast was much more than expected would stay here

the choice of food at breakfast could be better.

nice, clean and so near airport. good breakfast. very good bed. nice staf.

parking is easy right outside

wifi was good and to be fair it had everything we needed

ted, cctv monitored compound for hotel guests -

we were two adults and two kids and booked a

the staff were amazing, shame the kids were not

is amazing, good to have a gym

plenty options to eat/drink in the town, we preferred the bar though in the hotel, comfortable - eur25 for a pizza and 2 large and 2 small beers

the spa and pool were not open during our stay

warm shower, wifi really good and the junior suite was worth the extra with the complimentary toiletries and the

just wish we could have stayed longer to try the restaurant and gym/spa

wifi worked well

we had food in the evening in a bar just minutes away & was also very good

wifi better than previous stays

friendly staff, convenient location near the airport (arrived very late, and was travelling with kids so this was a convenient place to stay for one night)

el altet is a one horse town though - not much to it at night but i found a bar to have some drinks and tapas

to the airport, nice breakfast, nice staff (one carried my bags up the stairs so i could take the kids upstairs), wheelchair accessible room

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

as it is a business hotel) so we could do some video calls but we had real problems with the wifi

bed for the kids was very noisy & they kept banging legs on the metal frame around the mattress

i had arrived early at 1030am, our room was ready which was fantastic as i had 2 tired kids

location is great, parking close to the entrance, room is rustic and spacious.

free private parking lot, kindness and hospitality of the landlord, nice breakfast

fully equipped shared kitchen

very charming place with nice reception and kitchen...

lovely quiet place, this time of year! good wifi. lovely rooms. concierge was very helpful

beautiful location great breakfast selection. staff were very helpful.

quite location, nice pool, services

the location, the food, the pool, the views

breakfast was great and if they somehow could arrange that for earlier time in future that

wonderful breakfast. sat outside with view to sea

we liked the quiet location with a great garden and a swimming pool

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

location, cleanliness, pool

breakfast served to us at our table was a real treat

we had a beautiful big room with a patio right in front of the pool

the cafe area near the pool. lots of social space. the rooms were great

wifi in rooms, safe in room, swimming pool towles, this price was outrages need to be paid for

the rooms were clean, reception staff were very accomodating and the pool facilities are vast

the spa facilities are not great - just 4 jacuzzis in one room and a sauna. not spa circuit

spa and massage is underrated

good choice of food at breakfast and evening meal

the breakfast was brilliant! so much choice on offer.

the pool area was great

great location, fantastic view, clean, friendly staff, lovely pool. plenty of parking

u have to go to italy or uk for that in my opinion ) i liked the fact you could have breakfast cooked separately on a griddle

she with another member of staff searched the laundry before it left the hotel in the evening

we travelled with our two kids and really enjoyed swimming in the heated outdoor pool and lying in the sun with the heat lamp

3 heated and 4 normal outdoor pool

housekeeping & room service staff should knock harder on the door before to enter the room

lovely landscaping, great spa, lovely restaurants, good kids club. great heated pools (two)

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems

stayed at this hotel several times and the staff and facilities are excellent and the pool is so relaxing keep up the good

restricted bar times, plus the barman could do with smiling now and again

free wifi in all rooms

the swimming pool is small but enough for the place

the salt water pool is fantastic and stays cool even in august

good restaurant, but the choices at breakfast was a bit limited

stunning views, lovely friendly staff, nice rustic ambience, and good breakfast with delicious fresh fruit to start

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for us what us not convenience

a sumptuous breakfast to start the day

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

but also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and kids activities

that we had our own mini pool, kitchenette, comfortable beds and free transfer to the main hotel for breakfast

food menu in bar was quite limited for kids

spent 648 for 3 nights for 2 kids 3 adults and only got to go to terra mitica once as was closed for the 2 out of 3 days of our

in the summer months, there s a lovely pool and terrace area on the roof

was really nice there was a pool on the roof really nice

pool area is pristine with lovely views towards the mountains

perfect cleanliness decor we couldn t fault it we didn t have breakfast but had coffee at the bar which was

excellent and close to airport, staff allowed early check in.

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

free parking just outside the building

the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

room was tiny only 3 plugs - one for tv one for fridge one for you wifi not reliable always braking out we were on 7 floor ground floor was

wifi signal was strong, great breakfast and location

food the view the cleaner was wonderful the staff the facilities the entertainment the free wifi the room had a fridge

was great, so clean and the view was stunning, the staff were all very nice and the drinks in the bar were lovely and at a cheap price

bar prices very reasonable

30 open terase bar you can buy food over there much cheaper

great quality hotel, clean and very spacious lovely grounds and pool are with pool bar i have been before and was not disappointed on my return

en amusement park is open) it is a convenient

free water park tickets included in stay, and the outdoor pool was a dream

the food was basic for room service or menu in bar 5/6 basic options mainly spanish

book the all inclusive package, as all drinks including branded ones are included together with breakfast, lunch and dinner

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

the worst wifi that i have ever experienced in any hotel, anywhere

when all inclusive you had to pay for the spa facilities

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost, even if only for one session

spa and gym were closed during out stay

excellent flow of public areas from reception through to bar and lounge

the pool area all clean and loungers disinfected between each use

full of over 60s and kids or laughing was not acceptable especially around pool area

breakfast was great, pool guy was amazing and done a very good job