liked the bar which was also breakfast room frequented by local people evening and morning

great set dinner menu for just 9 and very fast wifi.

good wifi

clean, quiet, nice view, comfortable bed, good wifi. i would stay here again in the future.

the wifi is good for working and they have a nice little desk in the rooms

breakfast ok but not resupplied from kitchen often enough

apart from not having continental breakfast every other thing was perfect.

very good breakfast. very kind staff and recepcion.

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews) (-)can smile a little more ud83dude0a. gym can be functional (-)unfortunately due covid none of the facilities were working ( gym,sauna etc) (*)am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant, bar, disco, but it doesnt (-)gym was closed apparently due to covid, but everywhere else gyms are now open ! (-) they ran out of fruit for breakfast and gym etc was closed (-) the gym only had a bike and a treadmill in both of which did not work, nor did the jacuzzi and neither

breakfast is very affordable, very tasty and served in a room with a magnificent view

hotel advertises a restaurant and room service

no bar a bit disappointing. general lack of eating houses in hotel vicinity.

restaurant and bar were good as nothing much nearby

the food from room service wasn't very good

a bar and cafeteria would make it perfect.

we were alone in the hotel it was a little bit empty and breakfast maybe to poor and only after 8am, what for us what us not convenience

good restaurant, but the choices at breakfast was a bit limited

stunning views, lovely friendly staff, nice rustic ambience, and good breakfast with delicious fresh fruit to start

us the other things you'd expect

the room was well appointed and the swimming pool was a real plus in the warm weather

double bed with cot side room attached had extra 2 single beds which was really good value the bar had a good range of drinks but didn't eat

one morning i went for breakfast and stood at the bar for around 7-8 minutes, in this time 3 members of staff ignored me, while walking around and

breakfast was in the bar area!?

good service, the bar served tapas and also had breakfast available.

bar has good prices and you can charge to your room

great value. bicycle storage. the bar serves great value food.

great location centre of town bar and restaurant in walking distance

smoke smell from the bar feels a bit in all hotel.

pool wasn't open during our stay which was a shame but we were able to exercise in the tennis court

the breakfast, very complete, was served in a nice room adjacent to the open kitchen

lovely pool area

unfortunately the swimming pool was not filled or ready for guests.

we had use of a private bathroom, kitchen and large gardens, it is in a peaceful area with mountains in the back ground

i believe there is a kitchen available for use and downstairs are tables and chairs where you can sit with a fire

free private parking lot, kindness and hospitality of the landlord, nice breakfast

some kitchen facilities available but limited

fully equipped shared kitchen

easy free parking, lovely property

were no breakfast-buffet, you have to order breakfast at the bar next door where they don't speak english

big room, lovely shower, accommodated our electric bicycles, restaurant and bar popular with locals offering excellent food at a good

free parking just outside the building

the day and at night was very help full we are english and they understood evry word we said the parking was good every where was clean and tidy well done

staff lovely evening meals both reception and bar staff amazing

lots of space for the kids and good wifi

the reception staff all amazing special thankyou to carla and magdalena who always look after me bar staff always nice and friendly been coming to this hotel for 18 years if you love golf and

food was always not quite hot enough room service not good and snacks in bar not too good

bed and breakfast fantastic pool and kids club brilliant

the staff are all genuinely lovely, especially at the bar by the main pool, in the spa, and the bell boys

the heated swimming pool was nice and warm, the pool bar cocktails very tasty

meals are not offered after midnight for room service

room service number didnt work so had to communicate via main

wife and i had an amazing experience at this wonderful spa resort

spent 648 for 3 nights for 2 kids 3 adults and only got to go to terra mitica once as was closed for the 2 out of 3 days of our

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable for the kids and parents

staff refused to provide the buggy facility and asked us to lift all the luggage on our own with kids to the reception

but also not far if you just want to walk, great breakfast, amazing facilities including mini-golf, gym, spa, and kids activities

premium villa is a perfect size for a couple with two kids

large room with great view. good breakfast and dinner. large pool

wifi was a bit hit and miss though

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

ew hours a day only ) , arcades for kids , mini golf, as well as a bar and

breakfast items were not replenished fast enough once they had run out.

the cleaner refilling the mini bar every day full of water and soft drinks was very helpful

the entertainment and only 1 bar staff /ques

it was not made clear to us that the food & drink in the water park upstairs restaurant was free but found out for ourselves in the end same with the rental

loved the staff they were very happy and cheerful, breakfast was good

:-) - access cards - you will get a bracelet with a bar code

glasses in the room to have a drink out of the mini bar

the breakfast was amazing

we went in off season so a lot of the activities for kids weren t available

restaurant by the pool ... .. dinner was not very pleasant ud83eudd72

great facilities. stayed at the level and the pool area and bar was a great addition to the stay

the breakfast was good as were both the restaurants.

went with our 10 year old son, there were lots of activities to keep him entertained , such as a kids club, games room, play area and mini-golf, but it still retained the feeling of a hotel for

pool bar open but no staff!!

bar by pools not open

the breakfast was very fresh and lots to choose from

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant with variety and quality food room with sea view and swimming pool

great view and nice pool area.

the buffet breakfast is very varied

also the breakfast could be enhanced with more fresh options such as a wider choice of fruit

pool area amazing, facilities for kids amazing, my son had a blast… i would go again but would ask for a better mattress

someone has hired three people totally useless to take care of the kids

pool area was clean and bar snacks and drinks were good

wifi poor in your room

we loved the sea view room we had, a bit tight for 4x (2x adults and 2x kids) but all very comfortable and clean

the pool area was great

to the beach ud83cudfd6 quiet end of benidorm on the poniente beach pool bar open for drinks and snacks throughout the day access for people with mobility problems

very clean hotel, free wifi was very good and staff very friendly.

pool area nice

50 into benidorm, there are restaurants and cafe bars within walking distance

the staff was very helpful and friendly, especially elena at the bar who made my stay absolutely amazing

wifi could be improved.

wifi had frequent disconnections, was for long periods completely not working, and even when it did

wifi signal was strong, great breakfast and location

connecting to wifi was not straightforward

fantastic food very good service excellent staff helpful throughout stay entertainment good bar staff superb great value for

my kids love the food

exceptional service, my room was cleaned well and the bar staff are very friendly.

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children did appear with parents but were quiet,

reception staff were very friendly and helpful and the foyer/bar areas were very nicely designed and attractive

pool area bar and prices

very good size rooms and breakfast was great

dinner and breakfast were abundant, just amazing

they let us leave our car in the parking after we checked out so we could take the kids to the park nearby

gym: with a lot of old machines, and only 4 weights of 1 kg each

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

breakfast buffet was great it had everything and more , fantastic choice

we did not stay for diner but breakfast was varied and plentiful

breakfast was good good value for money hotel it is a spanish one but staff helpful would book

the staff were very friendly, the hotel was very clean and we enjoyed the breakfast

very good service, excellent staff and super breakfast.

breakfast buffet was excellent value, the staff were so helpful and friendly

also to oscar the barman at the pool, what a true professional he was

breakfast was amazing, so much choice

reakfast and dinner) was amazing especially the prawns

evening meal and breakfast fabulous

pool bar was great, lovely staff and atmosphere

excellent choice on buffet menu excellent entertainment program for kids

of been better if wifi was free but apart from that it's all great indoor pool could of been

there were alot of activities for kids and families

only water avaialble so we went upstairs to bar to get some wine an djuice for kids

pool area was always in the shade as its behind the hotel

pool area is small but rooftop bar area makes up for it.

breakfast, dinner and tea had plenty of different choices and there was even unlimited ice creams

book the all inclusive package, as all drinks including branded ones are included together with breakfast, lunch and dinner

breakfast-excellent choice from fruit, cold meats and cheeses to combination of cooked breakfast

t the hotels fault of course)

staff really nice and helpful allowed storage of bags and early check in

no bar tins of drinks in fridge, breakfast poor, no wifi

us loved location 5mins to beech old town 6mins but the nice thing is you donte have to go far bars restaurants show bar just turn left outside hotel just keep walking upwards towards show bar

facilities in room but we just wanted a cheap break so weren't worried, plus there is a small bar in the lobby where coffee/tea/drinks can be bought

bar staff very friendly

indoor pool closed in the after noon till 3

would not recommend for families with kids as no attractions for them

gym-closed pool hours

sometimes the bar area was a little too cool for us.

swimming pool needed money spent on it looking a little tired

was fabulous, room was beautiful, and weather location was good breakfast was amazing and fabulous delicious ud83dude0b food lots chose from we had amazing time

nothing, breakfast could have been better but that's the only slight criticism

allegedly upgraded last year maybe in lobby or bar but certainly not in room

lovely breakfast buffet

rooms were cleaned every day and the pool was sufficient

breakfast was amazing

breakfast is always delicious

small pool area but was excellent , tidy and nice sun loungers abd tables with chairs

wifi is also very good

location to car parking

nice view of city skyline swimming pool, gym proximity to playa de levante big, spacious room

its got amazing rooms, facilities such as gym, swimming pool and the views are brilliant

will not recommend to stay with kids

price is excellent with the bonus of free parking

hotel, pool, breakfast absolutely fab for the price

is situated in a good location, there are also clean rooms that come with a great view of the pool and gardens below, there werte lovely staff, and we had a nice breakfast with plenty of choice

gym and it s view parking outside

pool was adequate but terracing could get full at times in the morning

breakfast and evening dinner was very poor everything was cold thechips were rubbery

great location,good breakfast.ample size room.friendly staff.very helpful staffs

minor moan, but buffet breakfast quite hectic and not relaxed

a second pillow, slightly softer beds and mushrooms without garlic for breakfast

breakfast really good

our stay included breakfast which was buffet style including a full english selection, pastries and continental

breakfast was good and the bar was also vey good

great location, pleasant rooms. bar very pleasant and good prices. breakfast was good.

on reception and bar staff during our stay extremely good ud83dudc4d location very good, although we parked 15 mins

wifi fast, free and reliable

awesome bar staff in the cafe

excellent location, and the details for pets were really nice. breakfast was good.

(refuel & gusto) staff were friendly, they were able to accommodate an early check in, i just made sure i asked ahead of time and they were able to sort which was amazing (+)location with amazing views from sea view room, friendly staff, early check in & arranged late check out (+)an early check in and upto 2 hour late check out for 10 euros per hour (-) no flexibility with early check in request, late check out request or room upgrade request

no flexibility with early check in request, late check out request or room upgrade request

breakfast is the only thing i wasn t happy with

breakfast was included and featured nice coffee and a variety of food options

two many people in the dining room at breakfast & dinner times

beautiful indoor pool tec

the hotel had an indoor pool, jacuzzi, entertainment etc, so

kids pool needs a good clean and updating

spa is 25 euro per person for one hour when they said it s free to use

pool covered up and not in the open the spanish nights there not catering for the english

lovely space around the pool

wifi advertised in all rooms

food at breakfast was good with something for everyone, it was incredibly busy and i hate crowds

to all the staff at magic cristal park from reception to, bar staff, restaurant staff and cleaners you were all highly professional super friendly and

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise building and fumes from alot of traffic so busy around the shops with so

for kids maybe is was too early in the year for their entertainment lots for older people music and

pool is maybe a little smaller than you would expect but it was absolutely perfect for what we

free wifi, clean rooms, balcony

is okay not enough variety of drink and all night life a good walk away when you have kids alot of high rise building and fumes from alot of traffic so busy around the shops with so

fast & early check in

only one thing, the wifi connection could have been stronger.

really good wifi and aircon

the wifi didn't work once upstairs.

late check out

hotel is super clean, fantastic wifi and aircon and free safe in the room

hotel is clean, airy with good aircon excellent wifi and mini fridge

good wifi connection

they have a kettle, fridge and room service

wifi is

nice new rooms pool etc. room cleaned every day. good location

pool on level 7 perfect , had it all to ourselves

were 2 people working behind the bar during very busy evening entertainment, and only one waitress taking orders, bringing drinks to

staff were really friendly & the room we had over looked the pool and it was lovely

was fresh looking, the bar area was full of natural light

kettles not in room but free hot water from the bar almost anytime so no big deal.

breakfast was included in our room rate, which was very good and offered plenty of choice

everything staff all ways happy room was great with a sea view great breakfast

was great for the old town, set on the precinct, busy but not noisy, staff very helpful wifi good, very clean

cember) very good breakfast, better than many in uk

the pool and pool bar were very well run and the lady who ran the bar veronica was very pleasant and looked after the

lots of bars and restaurant nearby

we never made it to breakfast in time but the restaurant loomed lovely

breakfast buffet with fruit, hams salami and englush fry and large choice of cakes, breads and

the roof top swimming pool and bar was such an asset

loads to do for the kids. spotless there and great location. staff extremely helpful too.

a great hotel good location need modernising and updating also they charge you 8 to use the gym however my kids love the hotel so i let it slide

great spa and lovely bar seating area

i didn't use the facilities of the gym during my stay so i couldn't rate it.

excellent food choices in the buffet, always lovely & cool air conditioning throughout the hotel kids club was

bar was part of the restaurant

breakfast menu has not changed in years, wifi instructions incorrect

excellent service,fabulous breakfast,great location,friendly staff,comfortable clean rooms

terrace and bar areas were

went to our room and had to go back to reception to get the wifi password

reception staff were very helpful and the girls in the bar area were too.

clean , tidy , good breakfast great location for the old town and staff were great.

didn t get to use the pool

to go to the bar ,to collect and order your drinks, including bottles of wine, before lunch and dinner

hotel, sunbeds by pool were typically reserved for hours without people using them - hotel was clean spacious ai food

area, wonderful view, comfortable bed nice equipped kitchen, secure parking

the pool area was good. lovely views.

of the tiles on the balcony had fallen off the lift was slow and very hot the pool had no water in, as a result of this we were told to sneak in to next doors swimming pool wifi

the plug socket in the kitchen is dangerous

area, wonderful view, comfortable bed nice equipped kitchen, secure parking

reception, bar and waiting staff are all wonderful

position, breakfast superb and friendly efficient staff

the small gym was perfect for a quick morning work out

was perfect, the staff are the best, the he rooms where so clean, breakfast was perfect every morning, we decided to stay for dinner one night and this was so nice ,

the young man in the bar was so hard working and polite

adults only with decent restaurant facilities and adequate food. parking underneath very useful.

staff in bar and restaurant, good food selection, comfortable hotel

pool in the spa is smaller than you think . but spa is very clean

lovely helpful staff spa to ourselves absolutely wonderful

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for hire tasty breakfast and loads of choice

friendly staff comfortable clean room hydrotherapy spa location

gym is in the basement with no view whatsoever

highly recommended for adults very clean and

coffee machine was turned off very early in the hotel bar at night when we wanted a coffee and a brandy could not check in early 3pm only, but if you

breakfast was the best and hotel is in a perfect location

rooftop bar and pool were stunning with great views

location, room, bar and food, ease of check-in

wifi connection in my room functioned very poorly and it was slow

breakfast choice was great and location was very good

poor wifi system, extremely slow

rooftop bar was impressive

breakfast was very good and the restaurant was very clean and service excellent

chose to have half board)

lovely breakfast buffet, pool area clean and tidy, all round good value

it would have been nice to buy a coffee after breakfast and before the bar opened.

good selection of breakfast foods on offer

struggled to find it initially however once there it was lovely ..breakfast was impressive

the atmosphere at breakfast and pool side was brilliant with the live music

lovely location , great pool area . evening entertainment lovely

to complain about, except one day at pool came back later and my prescription glasses, my loose change and sunscreen had gone missing,

nice pool over looking the beach front

great pool nice people just a 10 min walk to beach out of the way of all the noisy bars

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

no tea available except at breakfast

hotel is very clean and the pool area is top nice

enjoyed pool area

staff rooms hotel swimming pool breakfast excellent

also looks really good for families with 2 pools, 1 dedicated to kids with slides and all sorts

plenty for the kids to do

was perfect, we went as a group of girls but i would absolutely bring back my hubby and kids

lovely rooftop pool, bar area

hot plates or covers for breakfast so the food stays warm

small thing the breakfast needed topping up as we had to wait for things but that's not really a complaint

terrible coffee in breakfast room

location, roof top pool, food

i understand that not allow to bring drinks in bar area but not in your own room

paper cups could be replaced by normal ones) wifi was not stable.

relaxing bar for tapas and cocktails

more english channels on the tv and instructions for the spa bath,

pool was lovely

breakfast wasn't the best but it was adequate

hotel in great location but extremely noisy bar opposite open until 7am so pay the extra for a pool view room if you want sleep

breakfast was very good, wifi on site and as we were there off season parking was on the road outside

location, very clean & modern, spotless rooms & bathrooms, comfy bed & free breakfast & wifi

air-con essential, spacious balcony, excellent pool

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

wifi could have been a bit better

wifi & beds poor

also you need to advertise that you have wifi

beds were comfortable. kettle was a bonus. wifi was good

exactly what you expect for price and location, bedrooms are basic but not anything spectacular bar by the pool was great, the staff were very friendly

the price of vodka slush in the pool bar

breakfast is the best in town

pool was nice and also warm

i'm irish we love tea but no tea making facilities only at breakfast other than that it was

that i had to pay for the drinks during the dinner, even for the water and juice for the kids

location and breakfast

music. at pool a little loud

location close to the beach, pubs, bars, nightlife

lots of things to do for the kids

the breakfast was excellent

also english back bacon served at breakfast

food was very good in the restaurant - breakfast in particular

was very disappointing evening entertainment enjoyable reception staff efficient and very helpful bar staff efficient & courteous location excellent for our

pool, breakfast, room, service.

how slow the bar staff were at the rooftop bar

place very modern, roof top bar is reasonable price for drink, rooms were kept clean everyday, always got fresh towels

as room was second floor above downstairs bar it was noisy and could hear music until 2am

spotlessly clean, fantastic room, great heated pool area, delicious breakfast, great staff, brilliant location, amazing views from the pool

staff excellent food tasting ud83dude0b swimming pool and jacuzzi on rooftop

we d place them down next to the shallow end of the pool at breakfast after eating get the kids changed in room to come down to our sunbeds taken

the staff especially the pool man antonio are so nice and very helpful

a slight negative, would have preferred a walk in shower rather than a spa bath

room was a little bit small for 1!adult and 2 kids

room was a little bit small for 1!adult and 2 kids