indoor pool was very cold n the hot tub was only lukewarm

was an open/used bar of soap by the sink (the one in the bathroom was new in package) and there was an open/used

cafe on site was well priced and food and bar were great

we asked for 30 minutes extension for check out, staff gave us 1 more hour late check out until noontime

comfy bed. love the pool area, hot tub. convenient, friendly staff. late check out availability!

breakfast was good

pool was closed down at the time of my visit

don't like that the bag breakfast is limited

pool was open. room was clean.

nice staff. clean rooms. good breakfast.

their customers needs the place was very clean professional very quiet excellent continental breakfast

just kidding but no breakfast in bed ud83dude09

they had free parking and complimentary breakfast

hallways need painting and brighter led bulbs. more breakfast items

breakfast was good, room was vlean

my room had an entrance to the indoor pool very convenient and spotless

on the plus side, the kids enjoyed the pool and it was quiet there

it was a great breakfast!

we left at 5,30 to deer hunt and the breakfast didn't open until 7 so it didn't help us any.

the pool was not working and that was one of the reasons we stayed there.

great breakfast, indoor pool, steak house next door is fantastic, best comfy beds ever!

walked to dinner and breakfast

they were all friendly and they did our laundry when we fell asleep, they were all friendly and

for a full breakfast, it was not the best.

the daytime front desk (sorry didn't catch her name) was also very nice and she let us have late check out where caleb could grab a shower and change clothes before heading back to va

arriving i was happy for the convenience of a kitchenette i'm the ro

i quickly discovered that the kitchenette in the room was not really equipped with much of anything - no plates, no cups or

having a kitchen and an ice maker was awesome

the staff, the breakfast, the cleanliness of the hotel and the

very clean. good breakfast.

free breakfast and the indoor pool provided entertainment for my teens

i liked the option of a fitness center and pool

-pool was on the cold side and cloudy

also the casino bar basically had only 2 tenders working every

they said they had room service and they did not.

to find entrance to hotel, parking on rooftop at hotel entrance level left my car with hail damage overnight, breakfast near

convenience of casino and room service was great.

the chlorine is entirely too strong in the pool area

loved the staff, pool, wifi, and gym

clean, great price,good breakfast, pet friendly with reasonable pet fee

breakfast was good with a decent variety of items to choose from

clean rooms, clean showers, which is important if you are with children. tasty breakfast.

stained linen and also put us in room 108 next to laundry

had a room right next to the exit and pool and we didn't hear any noise whatsoever

the pool and exercise room were a wonderful compliment to a great stay

2022, at the end of the pandemic, so there was a couple of nuances such as having to sign up for pool time in advance and getting towels at the front desk

i will the pool was open later

all the staff were very nice! the breakfast is amazing! this hotel is beautiful, new and clean!

there was a hot breakfast and the breakfast attendant was friendly and helpful

aaron was so helpful at check-in and helping our family with the pool time

ron who was working the breakfast that morning before we left out

bed was super comfy, very clean room. breakfast was delicious.

lovely layout. great breakfast. wonderful staff

i wish the pool was open

the pool closed at 10

kids enjoyed the pool

-the staff was friendly - kids liked the waffle maker -breakfast room was clean

up the room they put us in the heater broke we has to call desk at 2 am to ask them to handle the kids running over our head at 2am we got no sleep froze and all they gave me was half off

the pool was closed and the breakfast bar ran out of sausage by 8 am.

clean, great staff, fantastic breakfast, comfy beds, pillows & bedding.

complimentary breakfast provided nice selection & enough table space

the room was a nice size and the free hot breakfast was great for us since my nephew had early football games

very good breakfast

that did not stop the kids from swimming in it, but they were shivering the entire time

was very well arranged with the indoor pool in the center

the kiddos also loved the spa tub in the room

great value, very friendly staff, nice gym and pool

had laundry facilities & several food options within walking distance

the breakfast and pool were closed during this time, which is pretty disappointing for a hotel stay but it was

the breakfast buffet is one of the best we have had. g

the breakfast was one of the best offered by a hotel. i enjoyed the oatmeal very much.

they did a great breakfast considering it was grab and go

pool and breakfast would have been nice

clean and comfortable. good breakfast

location was good. breakfast good.

has free drinks in the afternoon plus things to eat, then in the morning they have a free nice breakfast

the breakfast was fresh and ample

the breakfast was very small but i understand because of covid.

pool was closed ud83dude1e

the price was great for the room. the room was spacious. the breakfast was good.

they allowed us to do both early check in and late check out which was very much appreciated

i liked the way the pool looked but we didn't get a chance to get in it

they allowed us to do both early check in and late check out which was very much appreciated

pool area was nice also i was able to book a double bed with a sofa room.

great breakfast.

location by interstate..restaurants close by. breakfast was great

good bfast. friendly staff. close to everything. nice size pool.

breakfast was good quality. everything was really clean

location and indoor pool

the pool was open but very chilly

loved the pool, snacks in the lobby, beds were so comfortable and the breakfast was outstanding

it costs more but is a generic bar next to better food you have to buy

hotel was amazing from front desk to restraunt and bar area. beds were comfortable and spacious.

hotel was clean staff was very friendly breakfast was good

great continental breakfast

very clean and quiet, large room, good breakfast, friendly staff, quick room access.

the pool was super cold and needed more towels at the pool

staff was excellent. pool and hot tub were clean. room was clean and the bed was super comfy.

the breakfast was great, the room was very clean!

also enjoy the hot complementary breakfast

to have a bar tender there so you could actually use the bar

the bar was not open during my stay due to lack of staffing.

didnt wake up in time for breakfast nor did we make it to the pool so all i can speak of is the staff and room and both were

everything was excellent. the breakfast was very good.

the lemon water in the lobby in the evenings was a great touch and the on-site site bar was also welcoming

breakfast was really good. we would stay there again!

breakfast was nice every day coffee awesome

the bed was hard as a rock and the breakfast left a lot to be desired.

breakfast was minimal

the bathroom towels were dingy and stained. breakfast could have been better.

we didn't use pool or gym

indoor pool and outdoor pool too small

we didn't use pool or gym

very clean and comfortable room. we love the full kitchen!!!

kitchen items, new facility so it was very clean

late check out was very helpful

they also had an amazing breakfast

beds too hard, pool closed

breakfast rocked and the pool was super fun even though a little cold till you got moving

rocked and the pool was super fun even though a little cold till you got moving

of the machines in the gym were broken

the staff was extremely friendly and i love that there’s a gym

gym running treadmill is too old and cranky (unstable), not enough space around it to stretch

breakfast of cereal, muffins and coffee was included

no internet poor continental breakfast location -- finding it limited towels

no one was available to answer at desk during breakfast time for water

the wifi was spotty

the wifi didn t work in our room

trash from people staying thrown on the parking lot :( people smoking outside their room and being sucked up into my air conditioner (-)lots decrepit from the outside. parking lot is really small. (+)staff was quick. lots of parking. (-) there were pick up trucks backed in to parking spaces,a little advice, if you can't use mirrors don't back up (+)good lighting in the parking lot.

the tv and wifi were great

pool was closed our entire stay.

free shuttle besides the airport

they have a free shuttle to the airport and there's an outback across the parking lot

the weather prevented us from using the pool area and walking around the grounds

room was very clean and they allowed a very early check in

the breakfast was good and well stocked

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

unfortunately, i could not use all the facilities such as the pool and gym or even have the full breakfast, but all i saw of them was great

breakfast....need to more

didn't have a decent breakfast

location pool

it had an indoor pool and gym

had to pay an uber to transport my family to the hotel because they had no one to drive the shuttle to the airport to pick us up

staff was friendly and helpful. kids loved swimming pool and breakfast was awesome.

shuttle wasn't running so hotel had to call ubers. worked out fine but it was unsettling.

excellent service, facilities and decent breakfast.

breakfast was good. we loved the pillows and the cleaning staff were fantastic.

staff was nice. very clean. breakfast was great!

easy off the interstate, very quiet, great breakfast!

pool my granddaughter cut her foot on the bottom of the pool and one of the group of kids that was with us their studd was taking oit of their room while we where gone

you get wifi and free parking (albeit the lot is rather small, so no big trucks) - that's really

liked the early check in, the room and the lady at the check in, she helped me looking for an available room

staff and able to keep pets with us

good breakfast

easy to find, pet friendly, and a nice continental breakfast.

continental breakfast is on point

the room itself was clean and enjoyed a nice soak in the spa tub

very helpful and a great place to relax and enjoy yourself free breakfast included

the kids had fun in the pool the water was excellent

they still have the shuttle up to take you to the grocery and airport, i love the fire place i have in my room and love

updates in rooms. indoor pool.

i went to front desk to get pool towels (none were provided on the outside shelves), it was right at pool closing time and the

the rooms had new carpet updated counter tops in the kitchen and bathroom.

that the breakfast could have used a little variety as i stayed three nights and it was mostly the same menu

pool room needed more ventilation

even got on to us about kids running the isle ways and our kids were in the room eating dinner

the breakfast was ok but could have been better

the breakfast was delicious

to get into the pool outside you had to have a separate key couldn't use your room key for entry

breakfast was great, ac cooked the room wonderfully, the beds weren't very comfortable but still

the breakfast was great

the breakfast was really good, and the shuttle service was good

breakfast was better than expected

the shuttle takes us to kentucky kingdom and pick us when we finished back to the hotel

wish breakfast had a few more options but it was good

the hotel shuttle was easy to use

accommodated us with an early check in

staff was polite, shuttle drivers were awesome! breakfast was delicious.

they made us wake up our kids that were sleeping & move rooms

the hotel also provided 24 hour shuttle to the expo center daily

wish they weren't out of meat for the breakfast sandwiches

24 hour shuttle

we really enjoyed the pool, hot tub and the outside area

great breakfast aswell

only complaint i could possibly have is that the pool was chilly but honestly my kids didn’t seem to mind much

hotel is very close to airport, and the shuttle service was quick and the driver was friendly

shuttle van from the airport is available 24/7 which was ideal for me since my plane arrive close

the coffee in the room and at the breakfast bar was not the greatest. not a deal breaker.

comfortable room, great to have fridge and kitchen

clean property, big rooms with full kitchen

a mother with a child came down late for breakfast, and the kitchen was closed

the room was very nice and included a full kitchen

did not use the kitchen but was impressed at its size and amenities

the room was beautiful, clean and spacious and the kitchen was nice to have

the shuttle service was quick

the staff was great! breakfast was good with many options. 24hr shuttle within 3 miles

there was a big refrigerator and a kitchen sink and even a dishwasher, at other hotels you are lucky if there is even a mini fridge in

breakfast was only ok

, brand new hotel with a lovely pool patio area and gym

everything was great. nice room. nice kitchen. clean. dog section.

easy access near highway, new, great workers, nice variety of hot and cold breakfast

loved setting out by the pool, it was very relaxing

facility, spacious room with full kitchen, seating area, and comfy beds

loved that it was so close to the venue i was going to and i loved the late check out and the early check in they really worked around you and your schedule which was really great and

was supper nice, excellent parking and best thing ever it was supper clean

the bar was great for a quick bite to eat. fast service. food was great!

room service - food was great

both with my kids and with out, the pantry has numerous options but to me lacks a staple item

kids eat free breakfast

staff was very nice. shuttle to kentucky kingdom was great.

the pool for the kids was great

shuttle offered anywhere in a 3mile radius

it would be nice to offer a shuttle to the fair and let us keep the car at the hotel

on the side of the bed, stained sheets and due to covid 19 the complimentary breakfast and fitness area were not open

fitness center and pool up and running.

breakfast was better than expected for the price of stay

towels were plentiful and room service came daily

was very clean, breakfast every morning

booked here so my kids could use the pool. pool was gross, not clean at all

front desk staff and shuttle driver were very friendly. bed was comfy.

room was clean and modern. restarurant and bar staff were great, as was the food.

desk personnel up on arrival very accommodating; dining room staff very cordial and shuttle service drivers were helpful and

room service was good

also the hotel shuttle to the expo center was an amazing service that we did not expect, but it made our travel to

stay at hilton facilities and this one was close to the airport with a shuttle

the rooms were clean and well designed for comfort the swimming pool and fitness room was great

both of our airport shuttle bus drivers were kind and prompt. we appreciated them.

staff location and shuttle service

not go back in and eat breakfast due to checking out and the door being locked at almost 9am

too high of pet fee especially when your dog is crated in room

would have like either bacon or sausage at the breakfast

not allowed to leave pet in room

clean, adequate breakfast, great location

was clean bed was alittle uncomfortable breakfast horrible not much to eat are choose from housekeepers clean good and make sure u have

stains on laundry

breakfast was great.....room was clean staff friendly

the pictures on the site and a lot of scary activities going on in the parking lot at late night hours

laundry room although it's indicated on their list

early check in

they are pet friendly and they allowed us an early check in

pet fee was $0.00, that’s an a+

scheduled an early check in and wasn't able to do so

fact nobody said anything to me about parking my truck in front of my door, i drive a big

i was disappointed that we couldn't use the pool or fitness center.

i was disappointed that the fitness center was closed but overall, i was very pleased

the pool was an amazing addition and i enjoyed breakfast in the mornings. ud83dude0a

fitness center out of commission

only thing i can think of is maybe the size of the fitness room or pool was disappointing

the rooms were clean, beds comfortable and the breakfast was good.

it was clean and there was a variety for breakfast

pool was clean with a great workout facility

room was excellent, breakfast was wonderful and the staff very friendly

it was clean and had a gym.

brand new facility and super posh compared to the other hotel/casino in the area.

you had to pay for breakfast even though you spend money in the casino.

for food (for a meal), when i checked in, it was later and all the restaurants were closed in the casino except one, but i wasn't able to eat any of the things on the menu due to medical issues

the casino at the base of the property and the variety of machines, also the cleanliness there

the bar off the lobby was nice and the barman very attentive

waffle mix at breakfast was the only thing that wasn't excellent

breakfast the rooms

i love the swimming pool

the pool smelled like mildew. the pool water looks green instead of clear

breakfast.. spa tub and staff

clean hotel love the kitchen and free laundry room

was a convenient location that had the amenities i was looking for, free parking, fitness center, spacious room, refrigerator

parking lot was unsafe and pretty sure the young man with locs that was working there had his

glass in several locations in parking lot

the night shift front desk staff had young lady come visit and she was parking in the first handicapped space next to the entrance

the fitness center had plenty of equipment that was clean and well maintained

afterwards, went to gorgeous bar for a wine

huge bourbon bar and knowledgeable bartenders

took the shuttle to the hotel, walked, and took the shuttle back

the bourbon selection st the bar was the best i have ever seen

we even had an delay the next day with our business in town and they allowed a late check out

comfortable rooms, liked the pull out couch for our kids!

this hotel, restaurant and bar certainly delivered

roof top bar was excellent food was very good

close to riverfront, 4th street live was two blocks, the restaurant and bar

room service workers were wonderful

i didn t like the wifi i couldn t get on or use my phone

was not a lobby bar that was open for us to grab a drink

pool closed due to covid

room service option was a plus. rooms and hallways were big. lobby was grandiose.

the bar and bourbon selection

we tried to order room service for breakfast and they lost our order then we had to wait almost 45 minutes for valet

the bar was a little under stocked.

room service did not arrive on the first day

the seelbach bar has delicious food and a wide selection of bourbon and alcoholic beverages

stephen in the bar was a pleasure to chat with while enjoying a drink

pool is huge and nice

the pool area was very nice & clean

the hotel was very beautiful and modern the room very nice and comfortable and it comes with a kitchen

wish the bar and pool stayed open later than they do

like the laundry facilities

laundry services is located in the most unsafe area of the property and has no cameras for safety

have a laundry basket with extra towels in front lobby for guests

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

guest laundry and gym

room, great rate and breakfast included

she had a little game for the kids to find the bunny and win a prize, and i got one too

had 3 kids with me, so stayed here for the room with 2 queens and a fold out couch

staff, laundry not available because of broken machines

there were a lot of noisy kids and families at the lobby/breakfast room

super cool showers, full kitchen with plates, cookware and real coffee cups

staff was professional and helpful. breakfast was amazing!

the breakfast buffet cleanliness

loved the kitchen area, i have food allergies and i was able to cook my meals in my room

very negative experience with a staff member when ordering room service

in-room services didn't start until 9:00am and ended by 10pm

was no room service and the phone in my room didn t work

breakfast was a very good price for in room service

great staff! fabulous rooms, breakfast, artwork. so much fun!!!

thoughtful details throughout the property like padded lingerie hangers in closets, soft spa robes

for 40 minutes to order room service and the number stayed busy non stop

the library bar was really good and liked that you could order food while there

eliza, bar manager was amazing!! really went out of her way to make our stay memorable

unable to find food for kids after 7 pm and did not want to leave hotel

staff was horrible at check in and they allowed kids to play on elevator all night long.

is amazing location, clean, nice staff, pool and gym were great

wish the pool area had a hot tub but other than that, there is nothing about this hotel i would change

being charged for breakfast buffet. it should be complimentary, especially for kids.

pool is still closed to covid but the gym is open, which was a bummer

nice lobby, bar and porch restaurant was great

i requested and received a late check out for an extra hour

room service was good too

manager of the front check in was absolutely amazing to me and my kids i wish i remem his name, the manager from the porch was also amazing and blew my mind when i

room service beating on my door 2 hours before check out.

nice clean room and excellent airport shuttle

did not have tine for the included breakfast as they were not

everything was perfect from the rooms to the breakfast i will def be back!

clean hotel with pool good location. beds are super comfortable, nice breakfast.

the hospitality, the room, the breakfast, the location. the friendly staff.

clean, warm swimming pool, various breakfast , location

pool wasn t open, and only had muffins for breakfast.

the pool was very clean and outgoing the breakfast was delicious

big rooms very nice place to stay very polite employees !!!!! good breakfast!!!!!

pool was main reason we chose this hotel and the people allowing their kids to scream in there made it where we couldn t even stay in there long

pool could have been warmer!!

you had the choice to either have room service or not, which helps the environment

very cleangreat breakfast

the breakfast was amazing i am definitely staying here anytime i have to come to louisville

never had room service clean the room while we was there

they have a cash bar in the lobby

super friendly staff, great breakfast, good location.

the staff was very friendly especially the guy during breakfast.

billy the bar tender was great . :he suggested several restaurants around that were excellent.

was awesome, liked they had a restaurant and bar on-site and breakfast had great choices

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

only had 3 bath towels & no towels for the pool

me kid of residential camp/project

breakfast could be better

to be free for all five which i paid for and they gave me a coupon for two adults and two kids under 12 which clearly i stated 3

breakfast made to order clean pool the kids enjoyed

pet fee $75 should be disclosed up front as it nearly doubles cost of room

needs updating. wifi was not always available.

the pool was a bit dirty with the bugs

ordered pizza after the concert through room service

room service was excellent

room design and furniture. enjoyed the fitness center also.

no pet fee

liked the late check out time compared to other hotels

to remind people that comes with pets ,they were moving around the food and bar area too much

this is the first hotel we have stayed at that had games in the lobby for the kids

room service was quick

location , room, restaurant was amazing .. room service, the location

gym was great, as well

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

room service messed up our order, fixed it, but left our tray out side our door for two days

the bar has excellent bartenders, great food and excellent atmosphere

pool was freezing, you have to pay to park in their parking garage, no free breakfast, everything

the room the pool and the restaurant ud83dude0d

pool, location

love the gym

checking in at the bar was a little strange

great location. cool bar with games. good gym that’s 24/7.

the location and it had a 24:7 store n bar n also a taco plus u check in at the bar also it was really

the bar

great to come back to moxy bar and enjoy the fireplace and a night cap

the pool was small. they only aloud 5 people in the pool at one time.

to casino, excellent breakfast, staff very nice, place very clean and comfortable bed and great shower

breakfast had lots of choices and was well stocked

pool could of been larger.

i am a regular guest. i like the breakfast and the night clerk

nice gym, pool and jacuzzi area

doors on kitchen cabinet under sink need fixed

room we were in felt more like an apartment/home which was so nice, especially with our kids

pool area needs for ventilation or less chlorine our eyes were burning after being in there for so

kids in the elevator had been at the pool

one handle bar in the bathroom came off

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the whole place is a wonderful experience, the pool a great treat.

room pool location.

the location and the pool.

the breakfast was very good

unfriendly, and to top it off i had a birthday party for my kids and they were saying i left room of cake crumbs on floor

rooms are new and very modern and convenient, and of course you get the kitchen (stocked with plates, cups, and silverware, and a full refrigerator, large microwave, etc

the pool area was clean and nice to hang out on for the kids

a safety concern about the internet box hanging from the wall, especially as i was traveling with kids, but it was never addressed

coffee in the lobby would be nice if you come in after bar area is closed

gym was clean and well equipped

of the guy who checked me in, i believe his name was jayden, and the guy working at the breakfast bar the next morning

the rooftop bar was very nice - although no one was up there but us

the gym was great too

the downstairs bar was closed and the breakfast wasn't advertised well

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

the rooftop bar was also picture perfect

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

the bar genevieve is a must

gym facilities well equipped and well maintained

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

general lobby, bar and breakfast area needs to have some kind of sound control to lower the noise level

great bar and the room was comfortable and clean.

check in as well as late check out

and the spa tub is worth the money

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

only one dryer worked on the laundry room

the room was dirty and the spa had grime all over it. and neighbors were super nosey.

and there laundry service is kinda on the high side which i just walked across the street