the area around the pool needed a good clean

spa brochure proposed a swimming pool but there wasn't one

pool, free wifi, hotel was pretty much empty when we went so felt v

bar prices very reasonable and staff very courteous

great spa and extremely good italian restaurant

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

very good breakfast with tasty coffee

the pool area is well maintained

food fabulous , pool

pool is good too, not so much

good wifi in room and restaurant/bar

wifi: free and worked well from our room

bad wifi noise from other guests locations could be better

we have problems with wifi connection

great comfy beds, quiet location, free wifi, free parking right outside the door, very easy to walk back to after an evening out

gym is old and full of old and damaged equipment

wish poolside cafe had been serving when we were there.

unable to access wifi

ots on the floor and hair in

526 spacious with full mini bar etc

a swim in the pool is a great way to relax after sightseeing

th ways) connections

weak wifi, ridiculous bathroom design

check in was hassle free parking plentiful room small but very comfortable for 3 persons bar and cafe staff were excellent top marks to all avoid rooms near the car park as the entrance

swimming pool a bonus

there was a nice bar area at the end of the restaurant area

there is a small swimming pool (was not in use yet, as it was the beginning of april) and it has a terrace with with resting

the small pool was great for a quick dip after a hot day of sightseeing in granada or walking in the sierra

rooms are very spacious, great sitting room located overlooking pool and mesmerising views of the mountains

is a super nice hotel with a great pool

swimming pool should be renamed to

breakfast was simple but for me enogh

evening room service available for bar type meals at good rates and again accessed by whatsapp

we missed the hot water kettle and unfortunately, the breakfast was lacking nutritional values.

we booked we thought there was a pool and nice courtyard area but the plunge pool was empty and the courtyard and loungers was a

nice bar with good breakfast,nice place and all perfect

bar attached

plus very very tasty food and drinks at the hotel bar and restaurant

small gym but with essentials

gymnasium was a bit of a let down, some equipment broken.

the only negative was that the bar closed quite early.

the amenities are great (pool, terrace, gym) however i had no chance to use them

everything, pool on the roof, private parking under ground and location 15 minutes into centre.

laundry services was prompt and reasonably priced

the view from the terrace bar over the city is exceptional and this is where you eat and drink

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one

fantastic views, fantastic bar (open all day), superb staff and a great location

nice swimming pool

spa facilities

loved the relaxed pool area

great breakfast buffet, nice intimate gym.

the spa was open and i was invited to use this

hotel was nice close to center had pool gym breakfast was good only thing there was no kettle tea coffee in the

kids lived the pool

1 we had 2x a noise complaint (aka screaming and running kids at 7 am: responds was 'sorry&

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services and pay for it

around 30 people hang out in the pool in the evening while their kids jump and scream

can't think of anything. plenty of families with kids but for us it was not an issue.

my kids got a kick out of watching the ants scout the room

breakfast was good with plenty and varied options to chose

was exceptional and we stayed 2 days with 4 years old kids ,they love it

strong wifi throughout

small bar just outside so it made up for not having a hotel bar

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

a coffee bar within the hotel

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at about 9

bar is cozy and warm

restaurant and bar menu rather average, but service good

pool was very nice.

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

location for our visit to the alhambra, bonus of a staffed bar throughout the day, with drinks and snacks, and good seating area at front of

no kids in pool & extra charges for everything.

also, having specific schedules for kids or adults its unique

booked this hotel because it had a pool

have to pay extra to use the pool, but i suppose this is normal for a spa hotel.

spa and pool was closed when we stayed which we hadn t realised when booking - booking

location is good, and friendly staff and the gym.

everything was great - the staff, food, the room. i loved the bar on the roof too!

pool on top of hotel. nice hotel gym. ac works. no noise. very helpfull staff. speaks english!

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

super friendly staff, jose in the roof terrace bar was a superb host

breakfast in bright atrium with excellent choices

poor wifi in room.

we ordered a room service and the food was not so good for the price.

the wifi was not the best in our room, but worked fine in the lobby.

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people could

maybe pool open for longer with a little music

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was everything we needed after a hot

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

the restaurant and bar being open later…excellent value

delicious breakfast

the wifi basically didn t work in the room

wifi was very patchy on the third floor

no bar but not a big issue.

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

bar should stay open later than 10 pm, i was shocked to find closed at 10

swimming pool is good for kids

pool not open. a bit noisy as a school group was there. a bit far from restaurants and bars.

bar staff great reception staff great

the small swimming pool is a great outlet to escape the heat

pool closes too early, bathroom is see through

i wanted 24 hour reception

internet wifi was not great

nice shower that worked well with plenty of hot water. the wifi was strong.

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

e a person there to greet you), room service and breakfast

my kids loved this hotel so much - my 6 year old called it a 10 out of 10

the room service standard

the room service bookings go through to the waiters mobile phones and it was annoying to hear these

there was a young waiter who served drinks in the pool area that was not friendly at all - he would barely acknowledge your existence and really

service in the bar could have been better

downstairs is the bar which is very convenient to bring food

the hotel, the food, the bar on the outside terrace, the dining room as well as eating on the outside terrace of the dining

wifi is just bad and annoying

gorgeous hotel, professional staff, excellent breakfast. city view from the room.

there was no food menu to suggest if there was room service available

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

a very nice pool and bar terrace with amazing views over the city

the kids loved it

only downside for the hotel is there is a lovely roof top bar that was closed often - hence unable to get a drink on several occasions

very comfy beds, huge tv in the room, well equipped gym

stylish rooms; friendly and helpful staff; excellent central location; free late check out.

the photo of the map shows the location of a bar opposite the hotel

was able to cook a couple of meals in the kitchen and everything worked out great

for ramadan, i needed a warm, quiet, comfortable place with an in-room fridge and a kitchen, and this stay filled the bill

shared kitchen, lounge and small balcony to enjoy the street view

we had a 2 bedroom appartment with kitchen which was good for our family (we had originally booked a bigger one but it was not ready

the bathroom has spa shower which was great after a long walk

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

the location was very good, especially if you are visiting the city with kids.

also, the hotel is very well situated, close to the main atractions, bar and restaurants

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

the mini bar was ok, but could have been better stocked, especially with beer

location. staff assistance. early check in

the first night, we ordered food from room service

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

location right inside the grounds of the alhambra free wifi lovely decor, large well equipped bathroom & comfortable bed adjustable radiators in the room

wifi access was great

hotel reception closes at 7pm . no restaurant or bar service after that.

late night staff arranged for drinks to be left in our room as the bar closes at 10pm and we had chosen to eat in the main city and were back late

wifi was a bit sketchy, kept dropping the connection

pool, bar etc and nice

given to kids upon check-in

very generous room size for two adults and a pull out bed for two kids 5 and 7

great location, lovely room and nice with a small rooftop pool!

lovely hotel, very central location, with parking and a small swimming pool

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

nice location for all the sights. great local bar candella close by.

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

the location was very good to see the sights. it has a roof top patio,great breakfast.

the only issue is that the wifi was pretty weak in the room (the mobile network is also weak) (+) really good wifi which managed to cope with backing up all my 100s of photos and videos of granada (-)wifi was very weak (+)good wifi connection, comfortable beds (+) beds are comfortable, room safe is available, wifi was good and freely available

great especially th e nespresso coffee machine, fresh orange juice location was great facilities, bar and pool was great free parking was a

it is in the center of granada and close to many bar and restaurants.

we had a room with the balcony and the wifi was terrible.

was really bad - kids complaintes a lot

location is excellent, a lot options for tavernas tapas bar and night life

although advertised there is no swimming pool

there is no pool, gym or any other sports entertainment

rooms were very clean and comfortable. great little tapas bar right across this street

bar/cafe facilities on monday

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground floor with lovely food & very friendly

the hotel room was spacious, clean, and modern

spa room is super nice, staff is top notch and very helpful

wifi location

property, great location, breakfast was too expensive, wifi didn t work in breakfast

this is my only down point as i was travelling with kids

the rooftop pool is wonderful for a dip in the afternoon when the heat gets a bit much

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

the size of the room, the spa in the room and general cleanliness

rooms , helpful staff and roof terrace with sitting area and pool

was lots of different things to choose from for your breakfast with each dish replenished when needed

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

my children like the bunk bed and special book for kids. the location is very good.

please put a room service menu in the room

good breakfast

location, staff very helpful and kind. bar staff very professional.

the breakfast was lovely with plenty of choice

the street it’s livated on has many good tapas restaurants and places for breakfast

breakfast was well cooked with a wide range

the breakfast

breakfast was delicious with plenty to select from

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

the wifi connection was always good

the breakfast buffet had a great assortment of foods

breakfast could have a bigger selection.

the excellent breakfast is served in a medieval basement crypt

gave us a room upgrade without extra charge nice room with excellent view helpful staff great breakfast

nice gym for a hotel, well planned

not fault anything the roof top is a lovely area to relax and the pool is lovely and cold

nothing was to much trouble and the late check out time is great

spa was out of action which was a shame we couldn’t relax after a long day of walking

a longer stay! bar service in the pool area.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was perfect staff very

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and tea / cooking, comfy beds and super clean

there was a common area on the top floor with a kitchen

nice room with equipped kitchen, very friendly reception, it's a warm and good place to stay, good location, really

doors weren’t the thickest ones so in the morning there we some people coming to the kitchen and talking so loud that we could hear everything very

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were very good

super clean and beautiful rooms, lobby, and bar area

hotel has the best location, bar none

perhaps more selection at breakfast. our room was a bit small, no temp control.

poor breakfast options

breakfast offered there for a price

central in the city centre and close to some attractions and the breakfast

had a small continental breakfast, but it was adequate for starting the day

great roof top bar with view of the alhambra

very clean. good wifi. downtown location. check in staff were excellent and friendly.

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

wifi was strong

wifi goes on and off a lot!

location great. wifi worked well.

clean and there were some nice locations like a seated area outside the room to read and also a gym

a well equipped gym and beautiful roof top deck are also available

i wish the gym had free weights :)

there was free coffee availabe and good wifi

a pool would have been great - temperatures were approx 36 degs during our stay.

the breakfast was wonderful and the staff very attentive

in the presidential suite and it had great facility and space for my family members 4) fast room

room service food was average

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in the restaurant

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

the wifi seemed slow but only a minor issue.

clean and tidy. great location. bar prices very reasonable for hotel

if is something to mentioned the slow wifi but it was not a real problem

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

the bar and restaurant were excellent

they provided a tea kettle and mini bar fridge that were very useful

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant are lovely

many restaurants nearby and a good tapas bar behind

liked the kit for the kids

right in the centre of granada, perfect location and the view from the rooftop pool was amazing

the pool area located on the rooftop is extremely hot in the sun.

the breakfast room a bit warm

breakfast and the amazing pool in the roof top facing alhambra

great location, clean, good breakfast, & friendly staff. good value for money.

location, wifi, cleanliness, leaniancy with checkout, communication.

good wifi reception

good wifi

no parking and no room service, but central location has tons of options

clean, comfy room with great wifi and a fridge

loved the large bathroom with spa bath.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge also of the hotel reception

hotel well located and had all the facilities: bar and restaurant.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant, it was quite noisy for a few hours in the night, however eventually quietened

wifi was a disaster and definitely needs to be updated

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so close to all the big attractions of granada

good breakfast

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly and helpful staff, good housekeeping, outstanding water pressure and hot water,

wifi was super fast

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning, friendly and helpful

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

wifi was poor with no internet connection

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

great wifi also

great location, charming rooms, great wifi, helpful staff

the wifi kept cutting off.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be done

poor wifi

friendly service & early check in

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

shower was good with plenty of hot water and the wifi worked well

everything was great! wifi not super fast, but fast enough.

excellent location. comfortable beds. free efficient wifi

were there for business and we really needed the wifi working

location in the very center of the city. fast wifi. very good price on booking.

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had it back a few hours later, and upgraded our room for us

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

the wifi was bad in room and even in reception

have liked tea/coffee facilities in the room as there isn't really a proper bar , just room service

centrally located in a historic building. characteristic room with nice buffet breakfast

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door needed adjustment

the breakfast food was excellent with many choices

nice pool area

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

stayed in room 16 which is just opposite the laundry room

spiral staircase upstairs room for kids

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

the staff were very friendly and did laundry for us for a very reasonable price

hotel is clearly not accessible to people with disabilities or kids in pushchairs

wifi shows we are connected but we are unable to send photos or upload to social media from any

the room was very comfortable, and the wifi was solid

the room was very clean, smelled good, and the room service was adequate

the room was spacious and clean with good wifi

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

the royal breakfast was great & also we cherished the hammam + spa area with the pool

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough time

ideal location, rooftop bar excellent and the staff / service were exceptional.

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

their spa jet was possibly in fault? but they reassured they’ll fix it.

the bed very old and not comfortable. wifi

they also make a good cup of tea and do room service as there are no facilities in the room

best room service prices i've ever seen, a coffee was only 1

wifi reception very poor.

room has two balconies, one with alhambra view, fridge, tv, strong wifi

great little gym sauna and steam rooms

the staff, the rooms, the location, the gym and sauna area

there is a gym and sauna. it was good. bed was very confortable

good gym, nice view to the cathedral

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional- she booked us any available slots for the spa area in the nearby

they let us have late check out with no extra!

delicious breakfast with different foods to try each day

breakfast a location were perfect. beds was comfortable and check in and out easy

rooms medium size with small balconies overlooking at a square with cafes& bars

location , room, laundry service . staff

spa and massage was excellent

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

room, really well equipped and with rooftop bar with views to the alhambra

the rooms are lovely, spacious and so comfortable

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge, kettle & coffee machine but not a bit of crockery or

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

and that’s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area was dirty and some mould in the shower so not

fully functional kitchen with tea and coffee supplies

can have an update in the kitchen , dishwasher was not working

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

the room and bed were very comfortable with great ac and wifi

service at breakfast was a bit variable - sometimes it was slow and i had to ask for something a few times

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

50 euro surcharge per person for room service

are completely no wifi signals in my room at all which is very disappointed

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the hotel with pleasant helpful staff

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there and drinks every

room service was prompt

the rooms are very dated and could do with being redecorated and the wifi is very slow.

wifi was faster than other european hotels that i have been at

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

wifi bit slow

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service was a great addition

the room was nice and clean and the wifi was working well

they also went the extra mile to get our laundry returned in on the same day

say anything here except perhaps the 'swimming pool' was a tad small

great but small gym to keep you fit

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym was fine got a few

only unpleasant surprise was the size of the pool

the staff are terrific, and they even do some laundry for free

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close to central courtyard

th the option of a picnic breakfast for those who have an early booked alhambra tour

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with cooked breakfast also available, amazing location at

great location, beautiful hotel, excellent breakfast