breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast but it

breakfast with a view of the volcano was pure paradise we could have stayed another week

facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played along the walkways and within the facilities

breakfast was good enough. personnel was great. location was awesome.

the facilities were tranquil but exciting for the kids and very relaxing and peaceful with calming spa music played along the walkways and within the

nice temperatured pool to play with a baby

nice pool and hot tub area

didn't like the way to provide towels for the pool

to pay for the breakfast included in your offer

all you can eat breakfast, very nice, spacious and clean room, attentive and courteous staff

breakfast is delicious and room is clean.

it is located right in front of the beach the staff was great, nice customer service the breakfast buffet was really

paid for breakfast included but the breakfast included was not the buffet but a plate with a few typical

breakfast was awesome, and the staff was super nice and helpful and the bed and sheets were super

there was only a very limited meal service except for breakfast

i arrived 30 mins before the 3pm check in and was told i would need to pay 15 for an early check in if i wanted to access my room - this would be understandable for hours earlier, but

breakfast was entirely adequate. building was very attractive and there was ample free parking.

included breakfast was not as great - you’d have to order a la carte options for additional cost

the complimentary breakfast was fine but minimal given the cost of the room

dinners and breakfast were delightful, and the service was personalized and attentive

only complaint if i have to have one was the breakfast isn’t good

hotel, really lovely pool and well kept rooms and general areas

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

pool towels provided

staff from the front desk to the person in charge of the parking lot

is a beautiful property in a quiet location, with a big courtyard, garden and a pool

the parking.

the best part is the hotel offers free parking

breakfast was good, very quiet hotel.

the staff was really nice and also the free breakfast was really good :) thanks

breakfast was pretty amazing, the staff was wonderful and it was really clean

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

was clean and cute, staff was nice, breakfast was very good

- the breakfast was included and wonderful

were super friendly, breakfast was good, courtyard was cute, and the view from the roof is solid

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and also right in the corner of the main action in

staff was very friendly and helpful and the included breakfast was excellent

and beautiful garden courtyard- breakfast was nice and convenient to have included -lovely views on the terrace - quiet area away

breakfast was good, we had tamales, and the patio was nice and clean, service was good

there was a nice enclosed central courtyard too, we were able to have breakfast there, or in the dining room

parking inside, breakfast too small, door didn't work i when i told the i was going to complane they give me a

i just liked the breakfast lady.

the breakfast was very good and so were the staff

the gym could also use a little upgrading and more cardio equipment

the gym area needs more love, especially the jacuzzi.

pool is ice water

maintenance and room service staff. manager called erick.

safe parking inside the hotel

friendly and helpful staff, fast laundry service

the hotel staff was very sweet and we enjoyed the wifi and the parking

breakfast was ok

slow wifi

very welcoming, secure parking

pool closed in the afternoon when there is sun

the front desk arranged airport travel and laundry for us

breakfast was fantastic.

breakfast is delicious

front desk was very, very helpful; they arranged transport, laundry service and, when construction and late night disruptions occured, they tried their best to

is served till 9am and there is no room service

week wifi in rooms but very good on patio.

the location was excellent, there was private parking, the rooms were clean.

gorgeous gardens & pool, friendly staff excellent breakfast!

beautiful building and gardens. breakfast was delicious

kitchen had everything we needed for preparing meals, and the living space was very comfortable for

full kitchen and washer dryer. they arranged transfer from the airport.

nice big common space, living room, dining room and kitchen

if you need an apartment with a washing machine and kitchen, this could be a good place for you

kitchen fully equipped

breakfast area was nice

facilities breakfast, percy amazing employee would arrange and take care of everything

it’s a complex for weddings or celebrations where the family could stay, they don’t have pool or nice restaurants, they send you to porta hotel to use pool restaurants and it’s cheaper

that there will be a wedding (some part of the hotel would then not be accessible) no swimming pool

breakfast was not included

breakfast was delicious with a stunning view from the terrace. wifi worked well.

the wifi

restaurant, friendly staff, good wifi, nearby parking lot

room service is excellent

late check out was available at a reasonable rate, front desk staff were welcoming and helpful,

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

had good wifi

we love the hotel, the style, decor, location and breakfast! the garden was huge and beautiful!

as a small remark, maybe improve a bit the gym ;-)

we had to wait about 15 minutes to get somebody to open the gate of the parking lot

nice breakfast listening to the fountain

it s away from all the hustle and bustle of the center or antigua with parking on-site which was very nice

stly with google translation to spanish) and

great wifi and comfy

options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little

the staff were accommodating with regards to our baggage and early check in

location great, bed comfortable and wifi excellent.

breakfast was great, and the view from the rooftop while eating made it that much more of an

breakfast had several excellent local choices

forentino breakfast,

we had to ask for things at breakfast 2-3 times before they arrived

the breakfast was included and the rooftop dining/ bar area had a beautiful view

hotel provided us early check in without any problem

breakfast was quite good and once again staff were extremely accomodating

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

the breakfast was delicious as well

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast, working, etc

the breakfast is good, the cleaning and fresh toiletries

the ladies at breakfast were helpful and the food was delicious

you can getvyour laundry done across the street

asked for early breakfast ( 7 am) before we left and were refused

breakfast included was perfect

service is simply excellent and you the pool facilities very well maintained

beautiful garden and play area for kids too

services, romo, wifi

decor, pool, gym, room service, fireplace in room, attention to detail in room and bathroom

large kids playground

not enough breakfast choices

also missed breakfast because it started too late for

breakfast is amazing

breakfast was good the location was excellent the staff welcoming and helpful

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

the room was beautiful and the breakfast was super good

good wifi and lovely

laundry serv is available for a small fee

very weakly)

the breakfast was also excellent

however, we had 2 kids, 1 fully grown and one teenager to be

cable tv and good wifi in the rooms

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

the breakfast is amazing and you are greeted every morning with a smile from the very friendly

good location, price, and breakfast

good food at the breakfast buffet

a bit on the pricey side with no breakfast

parking on premises, underground and included in the bedroom rate

and steady wifi

the breakfast buffet is amazing

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi sucked

i liked the spa tub and the security of the place. it was also very quiet and clean.

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

pool to cold

the pool helped rejuvenate us and we loved the view from our porch

besides that the location is great, love the pool and rooms and the service

pool very small

pool also, but small enough that i'm not sure you can actually swim in it

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

large bathroom, hot water at all times and free breakfast

great box breakfast for early trip

the room was clean and comfy and breakfast was good

i was very satisfied with the breakfast options

breakfast was included every morning which was a nice bonus

breakfast of fruit and pancakes, granola and coffee

great free breakfast

beds were comfortable. room service was great , cleaned properly.

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

great breakfast and coffee. clean room and friendly hosts.

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

breakfast is priced separately, and is more expensive than in

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

they do laundry on site too for a very reasonable price which is very handy

when i asked for the wifi password, again he was very rude and took my phone out of my hand to enter it, which meant i

good value for money, nice breakfast, very good wifi and great location.

the staff was very nice and the included breakfast. also, the view on the roof

breakfast included - it's just a coffee

beds were comfortable, the wifi reliable and the shower hot

friendly helpful service. early check in allowed. comfortable . nice breakfast

my friend is coeliac and they provided gluten free pancakes for breakfast which is unheard of in most hotels

rooms are clean and spacious, staff is kind and helpful, breakfast was good, wifi was good

free breakfast, staff was friendly, room was clean every day, & free parking with a big gate & security

the breakfast was fresh and delicious as well

very friendly staff, clean, good breakfast, lovely garden. excellent location

the breakfast is tipico but wholesome and the staff

courtyard, nice tented breakfast nook, lush gardens, we liked the old style decor, included breakfast was delicious

breakfast was simple but tasted good

location was brilliant and breakfast was lovely

it says its a hotel & spa while the only “spa” thing they have is a room where you can book massages

there’s a great restaurant and bar and the staff were friendly and helpful

room with small kitchen which was very helpful to have

breakfast was not great and limited selection. bar is small and not very enticing

even though we didn’t use the kitchen area, it was very big and well equipped

great terrace with volcano views nice, hot breakfast

lovely breakfast on balcony

the breakfast was excellent and we enjoyed eating on the roof for the views

beds were very comfy and a nice view for breakfast

breakfast is perfect

good breakfast included with a great view of the volcano

very good breakfast

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for partys like the salsa night without asking,

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

there is a pool, but it is small

non working wifi, you can hear everything happening around leading to interrupted sleep

the pool was too small

parking, staff excellent breakfast, attention to my special needs

friendly staff, beautiful location, delicious breakfast

the hotel was exceptionally clean. outstanding staff. breakfast and wifi were good.

great accomodation with incredible breakfast view, comfortable beds

my room was right above the laundry room, don't was loud at times

the breakfast delicious

laundry is located just 1 minute from hotel

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make so much

convenient common fully equipped kitchen area for guests

laundry available per bag, small or big so not per piece

staff was helpful to arrange for expedited laundry services after an outing to acatenango

very pleasant and helpful staff i did not know there was a kitchen.

i work on line and found the wifi and work space was top notch - even for bandwidth rich zoom calls - great views of the valley

no wifi in the rooms. some coffee would be awesome but not a deal breaker.

ensuite bathroom, fan and outlets and wifi provided, not much could be better especially for the value

awesome customer service. requested early check in and within minutes received an answer.

they offered us laundry services if we needed but since it was the beginning of our trip, we did not need to do

the location was fine and the laundry service offered was good.

updating some of the hotel's art while we were staying there and the owner,gustavo, covered our laundry service for the minor inconvenience

the staff was excellent and we were even able to utilize their laundry service which was super helpful

they also do laundry at the front desk

and a great laundry service

staff was very helpful and accommodating including with late check out during a busy time

great hotel, good location and cheap laundry service !

there was a broken window that didn't open and one window that opened into the laundry room

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

there is a communal kitchen, living room and patio area along with a rooftop deck

great location. lovely staff. laundry was done very well.

excellent location, kitchen to share

wifi was a bit slow

the included breakfast and fresh juice was delicious

the staff is extremely pleasant and attentive. the breakfast is great and cooked to order.

the spa bath was lovely and exactly what we needed for quick recovery

wifi was temperamental, didn t always work. wish price was a bit less.

also they charge 40q a lb for laundry which was literally outrageous

couldn’t do laundry because it was saturday night and there is no laundry on sunday

the laundry service shrank/damaged my clothes beyond repair

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the detergent

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

they offer laundry services for 3-6 euros, depending on the load

laundry service was reasonable price

they also do laundry for a good price

wifi works

cheap laundry, it was actually cheaper than nearby laundry places

caused some issues with hot water, no wifi and most of the last day in the dark

laundry service across the street and center is a block away

the breakfast was delicious

the breakfast has good varieties and was very tasty

the rooms are very basic and the spa was closed

hotel has restaurant and bar on site

wifi poor in room. outside good.

internet in my room didn t work, i had to stand by the door to catch wifi

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

om 23 if i remember well)

wifi in the rooms was poor

breakfast was good enough - continental one, but quite good taste

breakfast was also very good

they prepare breakfast early in the morning and they do it while listening to music

breakfast was ok. tipical. a little fruit or juice would have been nice.

breakfast a little early

breakfast was satisfying n good service

the wifi is very slow

great location, sweet staff, amazing breakfast and the history of place was

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop bar

perfect location too and the breakfast options were pretty good

wifi worked great

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

- wifi in the budget room is a bit weak

wifi but it was the storm that stopped the wifi so it's not their fault

they have quite a late check out time and the rooms stay dark so was able to have a much needed sleep in

complimentary parking off the street at the hotel

allowed for early check in since they had space

the staff are exceptional and go beyond to make you feel comfortable and have an early check in

there is a kitchen, a laundry service, free water and coffee and tea

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

they offer a laundry service, and have complimentary tea and coffee for most of the day

appreciated the early check in (free) as well

laundry service was clean(after volcano hike we really need this

very nice volcano view and the garden was beautiful my kids enjoyed the pool

staff were helpful with all our questions, organising tours, laundry etc

excellent location, nice room, secure, helpful staff, nice pool

great pool

has a swimming pool and sauna

good breakfast

the wifi worked really well

i can t forget the breakfast options; the food was plentiful and tasty

included breakfast was phenomenal

not having hot water but we didn't have that experience and we were impressed with how good the wifi was

wifi in the rooms does not work, breakfast is not too extensive but a nice bite.

wifi speed is really slow :-

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

e best we had in 3 months in central america

laundry service and attentive to things

even the wifi signal is low

all three rooms had weak or almost zero wifi coverage

the second one didn t have a good wifi connection and i found two roaches on the room

wifi in my room

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

parking is not on the premises

beautiful, impeccable, nice staff, amazing breakfast

the breakfast was unbelievable

the breakfast was great

laundry service was poor

their laundry service is great and fairly priced

we could store our luggage and they could help us with our laundry very quick

n who did not care carefully about our needs and questions, women being far better) wifi difficult to catch sometimes and

reception

parking lot leaves you wondering

the hotel is in the middle of everything and since they have parking space for your car you don t have to use your car until you leave the facility

the beds, showers, ambiance, wifi and daily filtered water were great

location is good, breakfast is great. employees friendly.

the breakfast was delicious

great coffee and breakfast at the cafe cafe just 2mins away

breakfast or at least free bottled water & coffee in the morning.

breakfast was delicious and the location is great

excellent breakfast.

we can use also the kitchen for quick lunch

perfect location and lovely breakfast. clean and comfortable bedrooms.

the breakfast was home-cooked and well done

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and the service amazing

the breakfast was delicious

to the meseum, to the pottery and chocolate workshops and the private, guarded, underground parking

we arrived late in gc and drove to the hotel, a bit challenging to find the hotel and parking the dark, but the staff was very helpful

kids continued to jump in and out, splashing around like it was a pool to play in

look & feel - room was really spacious - excellent hot water & shower pressure - restaurant & bar were

availability of gym facilities was great

amazing breakfast, beautiful hotel and wonderful stuff

tasty breakfast

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

the breakfast was very good - probably the best hotel breakfast we have ever had

perfect location, quiet, friendly staff and super fantastic breakfast