pool could have been a bit warmer

hotel was clean, there are 2 ev chargers

polite and very courteous staff. neat and organized breakfast

if it was busy the breakfast was a bit sparse

very clean rooms and staff were very friendly. we enjoyed the pool and gym as well.

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

kids in the pool when i wanted to go, haha!

great fitness centre

the pool water was freezing!

kids thought pool too small ;)

stay had a small but quality gym, hot tub, and pool

the pool was very clean and the chlorine level was okay

breakfast is very good

amazing and kind staff. everything was clean, breakfast was good, pool was fun

the lobby bar closed early on the sens game night.

was clean bed very comfortable, very close to the outlets, the breakfast very good, staff very good l will stay

the breakfast had good choices.

powdered eggs for breakfast.

beds were very good, as well as the gym and pool

rooms were super clean, the staff very friendly, and what i liked most was the pool because it has many windows around it and gets sun during the

pool , breakfast

breakfast was great with large portions

the bar downstairs was really good - way better than i expected and the breakfast was fantastic

enjoyed the pool with our 4 month old

parking only due to a wedding but still good

breakfast was absolutely delicious and plenty of choices, my kids loved it

it was crowded and busy with bus loads of kids

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

the complimentary breakfast was excellent

breakfast area was crowded but for a

dining room staff prepared breakfast choice to accommodate my dairy allergy

room set-up is great - love the kitchenette

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

loved everything, the fully equipped kitchen and particularly the keurig coffee maker

the breakfast lack varieties and wasn t so healthy

the lack of food, no room service, only a continental breakfast is available.

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

a brand new property with very narrow parking spaces

parking, not enough.

breakfast was an added

big room. kitchen. great breakfast options, considering the pandemic.

loved the space in the room, super clean, staff very friendly and thoughtful, the pool was great, breakfast included

had to pay for 2 rooms for extra kids and split up family

with the hotel pool and complimentary breakfast, there is no other hotel we would have chosen

breakfast, poor choice

travelled with 3 kids and the breakfast wasn't as expected

the suite was as expected and good enough for 2 adults, 2 kids and 1 baby

was a pint of bad milk in the fridge which i happened to serve my kids with (cereals)

kids loved the pool

breakfast was rich and tasty

extra living room space for my daughter to play. comfortable bed, nice breakfast.

because of previous covid restrictions, they’ve decided to keep the pool and gym closed in order to set policy - inconvenient for those who wish to make use of these

the pool was fantastic

very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

•our kids loved the pool •staff are very

heated outdoor swimming pool whirlpool gym river view

we knew the kids would be navigating the pullout couch, but it was tired

the bathtub in our room had a grab bar which i very much appreciated

eamer for coffee), snacks or beverages in the bar fridge for cost

so for both my kids it was a tough squeeze

didn t like that when i checked in couple of hours after room service came to clean the room and i said i just checked in few hours ago and i m good

location and shuttle

staff were friendly and accomodated my early check in request which was very much appreciated.

-lots of parking and options to park around the hotel with -within 1-5 minutes there are tonnes of places to

hotel is easy to get to and lots of parking available

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

the restaurant and bar area looked wonderful

great breakfast! good sized room. pool great for kids.

the breakfast was given to me a check-in due to covid restrictions which consisted of a boxed breakfast

great breakfast, quick shuttle from the airport at late hour

shuttle service is awesome don't have to wait too long at the airport and short ride from the

the swimming pool and the gym were not readily accessible, they told me that i would have to ask someone to let me in to ise

pool was nice and warm and the staff was very friendly

good value suite for families, clean, nice staffs, good facilities, gym and swimming pools

) gym and pool were so nice

swimming pool

the breakfast was really nice, even had fresh fruit

the room service was excellent and perfect

the swimming pool and gym are being repaired and obviously closed

swimming pool and room size.

very clean, big parking, the gym is nice

have shuttle to downtown ottawa i spend a lot in transportation instead and the gym need to fix the machine for

airport shuttle was not running when needed which was the main reason we choose this hotel.

it has a swimming pool and can do laundry. close to airport.

the breakfast didn't have enough varieties, but it was still ok

i went to small gym every day, breakfast was very nice as well as free afternoon brunch

the pool was warm and clean

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

was a short stay, didn't have chance to use gym or swiming pool

my wife was flying early so the shuttle bus was especially appreciated

breakfast needs more options.

decent breakfast with choices of scrambled eggs, ham, baked bean, pancakes, toast, fruits, cereal

laundry machines were not all working, this was a major amenities to be counted on

pool area was nice and clean, gym facilities were small but everything worked

room was amazing, the kids arcade area was a great spot for our child to go and have some fun

waiting 15 minutes was hot again personally i was ok i’m taking cold shower any way for the kids it’s an issue

several amenities available, such as a laundry room, gym, and pool

the pool can be warmer but it was still amazing

we had a wonderful room with a small kitchen.

although there was a grab bar and a bath mat, i still felt that i cdnt let my guard down

loved the well equipped kitchenette.

excessive noise from the laundry room and the laundry pick up,other then that everything else

booked the shuttle when we reserved the room

the pool could have been a bit cleaner.

pool area was much too hot

loved that the room was cleaned every day! room was comfortable and kids enjoyed the pool.

when we walked in the room we were pleasantly surprised that it was like a suite with a kitchen, and sectional couch and beautiful bathroom area

parking is not good for older people

the fact there was only very few ppl allowed in pool area

hotel is not kids friendly at all

liked how the room had a guest room area for our kids, we were still able to have a little privacy

spa and lobby bar was great!

restaurant and room service hours

the restaurant and the gym.

they noticed how much our kids have grown and generously upgraded our room

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

the restaurant was combined with the bar we were disappointed in dining menu

and plentiful of staff, we sought out these ccommodations having a large suite with full kitchen for simple cooking abilities, as well as full separate bedroom, and roomy living area, as

staff was great; even with the canada day festivities they were accommodating, had activities for kids, maps and details about the city s celebration plans

good size swimming pool and you got free wifi which is really fast

nice kitchen

be sure to ask if breakfast for kids have an special rate, we didn't confirm and it was charged full price for a 3 years old

pool area very well designed and overall feel is very warm & inviting

the kids also enjoyed the pool

the pool close early that night for cleaning

we wanted to stay at the bar longer, sadly it closes at 10 but zero complaints!

wifi included but not working properly

room service was nice and organized

it did not have a bar fridge

location, cleanliness, pool

-wifi dropped in and out to the point where we just gave up on it

clean and well presented, great swimming pool, handy with the swimming costume spinner, great gym facilities

good location, great place to travel with kids. there are two play rooms and nice pool.

they had onsite coin laundry which was handy

i did not have breakfast at the hotel .

the pool and basketball net were great for the kids!

didn’t love the bar because they didn’t have many options but the bartender was really nice

variety of the gym equipment would be appreciated

very good location, nice rooms, and nice bar in lobby.

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

staff were friendly, easy check in/out, super clean, gym facilities small but good.

only being allowed to order room service with no access to a restaurant in the building

room service needs work

great gym and lots of restaurant options nearby

gym was much smaller than it appeared in the photos and not all the exercise equipment worked

at breakfast this morning, the waitress was excellent

restaurant downstairs was expensive for breakfast

the room service offering closed too early to be of

buffet breakfast was disappointing for the price

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be joined

there for my 21 wedding anniversary and had young kids crying and yelling in the hall from 9pm ish to 10pm

wife and kids cycled to the history, nature and war museums, and the location was perfect

the kids enjoyed walking around the local area

pool was not functional, my children made the choice of the property specifically because of the

the kids enjoyed walking around the local area

nice, friendly, helpful and smiling staff—-even my kids noticed!!

bar fridge in the room

room was spacious, perfect for traveling with kids

wifi password changed while we were there so we didn't have access until the morning when we

felt room service menu was a bit pricey.

good gym and pool facilities

its very spacious. love the kitchen. had a great stay. highly recommended

the staff were friendly and extremely helpful. i was able to get an early check in

gym, lounge with a view, meeting rooms etc

there is a gym and guest lounge on the premises and the front desk staff are very helpful

spacious and the kitchen was very well stocked with utensils

wifi was spotty and the elevators were out for a few hours

this hotel also has good laundry facilities

poor wifi. not enough counter space in the bathroom

free wifi

hotel in a good location with on location parking and a cool bar right next door

it's nice to have a good restaurant, a room service, a valet parking option and a pool too

great location. comfortable beds. clean facilities in gym and pool area.

we arrived earlier than 3pm and were able to do an early check in

i requested for the park view but my kids freaked out of the 8 spiders they counted from outside the view window

the swimming pool and the gym and change rooms were

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

location for riverside festival, nice to have a kitchen and separate bedroom

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

how big the room was and the kitchen!

staff was responsible and nice. always available to help. many breakfast options.

the breakfast could have been a bit warmer.

located within easy reach of the 105. ideal for the spa or skiing.

good location, clean renovated bedroom and nice breakfast

great location for walk into the city, useful microwave in the basement, good breakfast

beds are very comfortable room service is nice and friendly

then wanted to order a kids menu for m daughter and eat it in the room but was told i had to eat in the restaurant

we were put in the middle of a bunch of rooms with kids and their parents of a hockey tournament

kids we re not comfortable

changed their menu daily so you cannot look at a menu or know what you would like to order for room service as that is not possible with new menu every day

kids enjoyed the pool and fitness facilities

2 queen beds a sofa, chair , desk, tons of living room space, and a large walk in closet for the kids to play in

breakfast was delicious and we were able to walk in right at 10:30 and were not made to feel like

pool was cold, limited changing facilities noisy rooms at the front

kids enjoyed the pool and fitness facilities

staff at the restaurant's bar were knowledgeable about food pairings and offered a fantastic recommendation for scotch after

location, walkking distance to everything, very clean

the fitnessand sports facilities are great

in-room service for breakfast was on time, and the food was hot and delicious

in the hallway there was room service trays left out overnight and we check in at 3pm

good wifi

the gym had a decent size and the wifi was fast and stable

great location. amazing room. good gym. smart choice.

hours the pool was opened to.

location. staff. gym.

gym was poor, breakfast buffet was on the light side as far a choice

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

only thing that i didn t like about this property was, you have a mini bar in your hotel room and each item has a price to it, i m glad i found out by scanning the bar

excellent location and great gym facilities -opened 24 hours

would be nice if the hotel had a decent bar or cafe attached to it

the cafe with bar is wonderful addition

good wifi

having a restaurant/ room service

for the price of the room, they should provide shampoo and conditioner along with a bar of soap or liquid soap for the shower

pool was out of service/renovations

great location, comfortable. nice to have a swimming pool

breakfast is great and the swimming pool is definitely the best part of the hotel

when i got to the room it was without kitchenette that we wanted

the queen suite with sofa bed does not have a kitchen

comfy room, nice gym, friendly staff

but because the location is tourist entertainment oriented, on some nights there can be some bar closing time revellers that think you need a wake-up call from street level at 2 am

we found it difficult to get a drink in the bar as there were no staff around

pool was closed

the room was besides the gym and we could hear weights being dropped, treadmill running, throughout the evening and early

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

bar cocktails were lovely too

also nice lounge/ bar in the hotel

pool area needs more chairs, towels to be available.

hotel is beautiful, the room is amazing, and the facilities such as the restaurant, gym and lounge are so

it was inconvenient with 2 little kids

hotel gym was good, and the hotel itself has a

the location, cleanliness, room service and amenities.

loved it there, plus the rooftop bar was incredible

breakfast was great

nice rooms, wifi.

the breakfast was up to expectations as well

our room was over the basement which contained the laundry which was a little noisy during the day and the sump pump which was working day and night

4)room service and staff were awesome

from the outside of the hotel hall way has been painted a depressing dark grey & dirty carpet kids playing in parking

there is a laundry room and a small gym in the hotel

we went with kids

the bed was comfy. they had a mini gym & laundry.

firdge was not working and of course no one could fix or replace it the room was not fitted for kids

pool hours are amazing it s open until 11:00 pm

the kids enjoyed the swimming pool

wish there was a bar with a pool table!

everything from room breakfast coffee n staff

room service is bad, breakfast is below expectations and no enough space for breakfast

kids enjoyed the pool. breakfast was good.

location, constant noise from either the elevator or the laundry shoot

the breakfast attendees were also very pleasant

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities, lovely breakfast and also quiet location

2024), and there’s a small pool for relaxation (when it’s not filled with teenagers) and a gym for fitness activities

appreciated being to able to late check out versus long wait in train station

the pool is open as is the gym, with pandemic restrictions in place

very comfortable bed nice little kitchen with coffee maker

would not exchange currency so we could do laundry and only way to pay was with cad

beautiful renovated room, loved the whirlpool and pool!

the breakfast was wonderful as was our server

clean, quiet, fast and courteous servives, great affordable breakfast, plenty of

the pool is to cold should be heated

pool is too cold

no free breakfast

but the breakfast buffet was just amazing

excellent breakfast for what we paid. service was friendly and efficient.

temperature of the pool and the spa was not warm enough

parking lot

tchen is two floors away)

was nice , they have a spa bath for a fair price and they let me check in at 12 instead of 4 that’s amazing thank

and they always allow late check out for me which i truly appreciate

very comfortable bed - large room, very clean - cozy with a fireplace and a leather sofa - large spa bath + they had a free shuttle to the casino

location for visiting the casino

pool was too small so didn't use it

the breakfast was very good and the room was updated and looked wonderful

close to where i needed to be & a great free hot breakfast! friendly staff too!

the complimentary breakfast was a highlight — fresh, tasty, and with plenty of variety to start the day right

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

the free breakfast was very good and well stocked

breakfast was excellent. all the services met our expectations.

early check in as per request

i didnt take breakfast

no information about no room service on short stays. corridors not versy clean.

opened too late they could not get the wifi to work no hot tub food left in frig from last person line up to check in or get

gym small, but at least there was one, which was nice

just to hot in the breakfast room. also maybe could be a little bigger. the room is very small.

my only criticism would be that the breakfast area was too crowded with bus loads of kids

no problem, but environmental save water, laundry

eagerly assisted and arranged an early check in time as we were having an emergency which made the

was very cold and i had a complimentary late check out which was great, however we could not get back into out room after

kids enjoyed the pool

were no laundry area to clean clothes that i needed to wear for the 3 days

my son was able to talk to them to be able to go to the pool

location great, close to the highway. late check out was free of charge

laundry services, breakfast included, easy location for day trips in and around ottawa.

room with a spa tub ( our favorite ) very quiet location

day when i go for checked in, the staff said oh you have 2 adults and 2 kids, and this room is not fit for you and i showed her that booking

always book the same room, the queen spa and find it the best room for the value

laundry facilities on site

hotels downtown or in hull where hotels often charge extra per day for parking

a convenient location just 15 min away from downtown ottawa and free parking

lovely swimming pool with terrific life guards

light shining from air conditioner, pool cold

have space for parking

the pool was very clean and all rooms shared a large covered outside area with chairs and a table

it has free access to a great gym and a swimming pool, which was perfect to have a morning sport session while my partner was

they were friendly, helpful and clean. the breakfast was good.

some odd meat paste or something with the included breakfast

your an athlete and require a good gym, this is a top hotel to go too, they aligned themselves with the local

clean and close to mall nice gym

we really enjoyed the spa it was a nice area to relax and disconnect

i love the spa pool and the ambiance of the hotel.

the outdoor heated pool/hot tub

the place was nice and clean. very friendly staff. awesome outdoor pool

restaurant was awesome and the bar was very nice

location was perfect for us as we were attending our son's tournament at the close by pool

nice small outdoor pool. sauna. wifi that works. restaurant was good for easy dinner.

the exterior and parking could have been better. expected a bigger pool and spa tub.

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parking was very poor ,, pool / spa was booked solid

breakfast was good location was ideal close to everything stores etc...

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

the breakfast was very good

met our needs and the breakfast was very good

swimming pool was out of service

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

breakfast was included and lots of staff to help out. pool facilities and gym was clean.

breakfast was included, we opted to go out to a restaurant for a better breakfast as it was more of

i wish there was a hot tub in the pool area other than that the place is great.

hard to sleep with kids running in hallways, ppl yelling

clean bright large room very courteous staff great breakfast 11 am checkout

breakfast was delicious and the kids had so much fun

swimming pool

i really liked that there was free breakfast, parking and we had access to the pool and gym

have liked to have had the hot tub a little warmer and the pool a little warmer but it was

paid ev chargers were available and functioning

hot, sit-down breakfast, would have been ideal, but, unfortunately, is not available anywhere but home, at this

missed not having the sausage for sat/sun breakfast

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

shared kitchen friendly staff clean

the provided cutlery in the common kitchen area is very outdated (e

this motel has a great kitchen space for use by guests

nice kitchen

there was a kitchen which you can use and free tea and coffee.