location, room size, very good bathroom, excellent parking, very comfortable beds.

the view! and location was superb with parking.

place was dirty the owner was not helpful at all actually this place act as a bar and a restaurant and all the smells from down stairs are in the rooms there are no air

off road parking

riverside hotel in the centre of town, excellent breakfast and friendly helpful staff with free parking

it's in the center of town, easy to find and there are several parking lots close by

there is ample parking nearby

hotel very central, free parking and friendly helpful staff.

wifi was free without having to put in any passwords or identity the staff sian and steve were

kids really enjoyed the games available

ry convenient self service laundry next to bus

there is ample free parking available although the spaces are a little small

parking for motorbike, many bikers in the hotel

room was pleasant, parking was great, we were able to walk into town in minutes

and col d'aubisque if you want to drive or ride over them - with mountain views, private parking, a garden and rooms with balconies

the bathroom was nice and clean. wifi worked well.

staff was not friendly parking is too small to fit all client s cars

free parking just over the road. large room. friendly staff.

off street parking

food is cheap and good - there was a huge playing area for kids inside the hotel - lots of free parking - close to

lots of parking available

the location is perfect with its own in premises free parking

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great service in every possible aspect

free parking

it was a very crowed time but he did arrange a parking space for us

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

we didn t order breakfast due to being jet lagged so hit up late and rain also stopped us of going

having a small kitchen with kettle, two rings and a microwave was a real bonus

everything kitchen ware is on the room when you arrive, that's great

- very weak wifi - the sofa bed in the 4 person room wasn't comfortable to sleep on

the wifi was awful and very unreliable and slow

secure parking.

a very short walk from all the stuff associated with lourdes itself, room was perfect with ample parking at the rear for bikes and cars

private parking is free

welcome and very early check in

location, nice to have free parking in the property, restroom in good size but needs

poor wifi in rooms

fair breakfast

t much choices) a lot of groups that made a lot of noise wifi very

the wifi is super slow and not very reliable. the breakfast is just ok.

had problems with wifi connection in the room

the wifi was not working in our room

maybe the wifi could be password protected as it is open.

ok as away from main madness of lourdes but next to very noisy bar do hard to sleep ar night

we slept with open windows but you get distured with the noise from the customers in bar resto downstairs

issue was the wifi and room heater, wifi did not not work

wifi is excellent

good wifi connection

early check in.. professional and helpful..

nice, friendly staff, bar open until late in the evening

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

easy parking, nice staff at check in. location was perfect

wifi didn t work in the room, told the reception and they didn t do anything about it

noise with the bar round the corner

good wifi and very good value for money

no kettle in the room, the wifi was poor, all the religious symbols.

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

terrible wifi, terrible bed, tiny bathroom

the lift was out of order for tje first two fays. there was no bar after evening dinner

very, very poor wifi

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

no proper wifi

everything was excellent except the wifi is slow.

wifi

the benefit of a good restaurant bar and cafe if desired

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

wifi was free but wasn t very good, tv showed hardly any channels

and the spa was to die for it was booked privately for you

le rive droite & spa was a last minute booking for me as another fell through

realise that use of the spa facilties was an addtional charge

wifi was poor.

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

or little french speaking staff

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

with parking but car park was up the road and dimly lit, ended up parking in the street bays overnight

the place was comfy and the breakfast was lovely

needs more selection for breakfast.

good french style breakfast. nice staff. good wifi. reasonably priced.

location was very close to the major religious sites at lourdes, and free parking a short distance from the hotel was much appreciated to park our rental car

shared private parking.

private parking

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

breakfast, view from room balcony, comfortable bed, room service.

breakfast was very good. staff was very helpful.

breakfast - did not have many choice

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

lovely hotel close to everything, breakfast super

personal retreat to lourdes was wonderful and also i was able to take care of some of my personal spa needs

lux. beautiful decor. excellent location. very comfy and posh. lived the pool. views.

great day spa facilities

did not like that you have to pay extra to use the swimming pool and the gym

central, private parking (rare for lourdes), friendly reception and bar staff, wide range of breakfast food, swimming pool (+)location was perfect, and i loved the cleanliness of the hotel, and the bar and restaurant were amazing (+) loved the chandeliers, decor, bar and the gym is well equipped (+) the lady in reception was so lovely and the two men in the bar were friendly, make amazing cocktails and have exceptional customer service, they made our stay (-) i finally went over to the bar and asked one of the men to tell our waiter we would like our check (+) white walls showcase the high ceilings and fantastic features such as the large chandelier and bar in the reception (-)restaurant closed on sunday evening and bar not always open (+)and bar appear 5 star but the rooms are ikea style furnished and you will be disappointed if you are

breakfast was good and the service very friendly

the room is clean and well-maintained, with complete kitchen set too

fully equiped kitchen

breakfast was good and cost only 6 euro

place: the room, kitchen, and toilet are clean

we made the most of the outdoor bar in the wonderful courtyard where it was

welcoming, the parking, the cleanliness, the breakfast, the proximity to the down town and sanctuary

relaxing stay, very comfortable beds, really delicious italian food, nice buffet breakfast and very pleasant staff and

location, breakfast included, big room for 3

there was a bar but it wasn't open to have a drink

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi didn t work. tiny rooms

food and drink sevice at the downstairs bar wast great

it s not a dislike, but there isn t a full bar that i saw.

the gentleman at the bar was very nice

wifi was a little hit and miss in the room, but fine in

the wifi was so bad breakfast was so limited

all facilities worked well except poor wifi in the room

beautiful hotel in a great location, i was especially impressed with the bar and restaurant downstairs

good location. very friendly staff nice resturant and bar area

all the staff from reception to restaurant to bar was very nice and friendly...

location, very close to the restaurants, bars, shops and attractions

room was noisy and wifi was unavailable in the room

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

room service staff is very prompt

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

thank you for the little things such as arranging free early check in

breakfast is standard but not exceptionally varied.

very nice room and bath. very good breakfast and an excellent location

big rooms, adjoining with kids room - perfect layout and very comfy beds

parking although free, looked isolated and sketchy

very friendly staff that accommodated pur late check out as well as early check in

there was a small play area that my kids enjoyed, and the bar next to it was good

the bar providing for free water at the lobby is very refreshing

very friendly staff that accommodated pur late check out as well as early check in

the lobby is pretty, it has playroom for kids. it is fully renewed.

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

housekeeping staff, staff in the bar, reception , dining room, and shop,

the swimming pool is great

location the pool the breakfast and cleanliness

hard to access wifi

it was a two floor duplex and the kids loved it

the room was cramped and musty. there was no bar service which made the lounge un welcoming

location and the service and the bar in the sister hotel next door is very good - it's my hotel of choice in

the coffee bar the manager needs to be more polite with the clients, and if he doesn't know how to make a hot

lovely coffee bar also

milk in the bedroom for tea although easy enough to ask the staff in the coffee bar for some

all works well, the wifi, shower, toilet

-great location -super cheap -the owner and his kids were super nice and helpful

the wifi is very slow

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit slow sometimes.

super convenient and has a great restaurant and bar at the lobby and the reception staff was also excellent especially camilo who gave us a

the food was expensive and limited. the bar tender was rude the front desk was nice.

spa not working but not sure it would have been very nice anyway in the basement

worst of all, we arrived at 9 o'clock in the evening, and we could get no room service, nor access the restaurant, which closes at 8

breakfast was delicious, offering a wide variety of options

wifi was patchy; sometimes no signal. tv does not work

wifi as terrible in the floor i was on

personally didn t have an issue in my room, but my friends could not get wifi service in their room

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

get a higher floor for wifi

wifi was not too good not available in the rooms

the hotel has a good wifi connection

the bar staff were friendly and couldn't do enough for us, all in all at great stay at a great hotel

and welcoming gestures of the staff from reception

wifi inside the room is very slow.

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near it to eat

wifi in the room

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

wifi connection on the last floor the 4th the sign doesn't arrive good

was walking distance to the lourdes church and surrounded by plenty of cafes and restaurants, wifi worked super fast

there was no wifi when i told her she was surprised and told me nothing to do in parallel, the guy at night was

poor wifi

wifi was terrible

wifi worked well

wifi was intermittent and complex , could be simpler and better

wifi connection was very poor unfortunately.

wifi is not very fast, difficult to connect

i found no bed bugs and the wifi was working very well during my stay

inly shampoo) poor wifi service...

should provide more toiletries

wifi did not work and reception did not help. room rather old and basic

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

working wifi.

no wifi in the rooms but wifi in the restaurant and bar which was good

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

close to lourdes station and church. friendly staff. clean room. bar service

bar in the main lobby

nice bar excellent service comfortable room staff very helpful

great welcome. nice little bar with large flat screen tv.

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

location and breakfast

good breakfast

breakfast was ok

wifi was available and was staffed all the time.buffet breakfast was great.

breakfast

lovely french breakfast

the added benefit of secure parking made for a very pleasant stay

there is no parking garage per se, but you can park on the street in front of the hotel

breakfast was fine

near the train station, breakfast, rooms were clean and decent size

notice in this area the public parking is non paying

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

can t think of anything but perhaps the bar might have been a bit larger.

d of corridor).

were not given the wifi password upon check in

a little bar fridge would be most welcome

the wifi wasn t great

location opposite the train station, cleanliness, free car parking, garden, swim pool, balcony, tea/coffee making facilities in the room, ambience and last bit not least, the

good parking and good swimming pool

we loved the swimming pool, and also the location of the hotel is great

there is a lovely garden, a swimming pool and a very good breakfast

location opposite the train station, cleanliness, free car parking, garden, swim pool, balcony, tea/coffee making facilities in the room, ambience and last

wifi connection is very poor non at all inside the room

there was a lot of amenities for the kitchen

lovely little pool from april onwards , and good breakfast selection if you don't want to cook any morning

there is laundry on site and the pool is a bonus

large kitchenette and great bathroom with tube