there is no parking garage per se, but you can park on the street in front of the hotel

lovely french breakfast

the added benefit of secure parking made for a very pleasant stay

breakfast was fine

near the train station, breakfast, rooms were clean and decent size

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

great welcome. nice little bar with large flat screen tv.

nice bar excellent service comfortable room staff very helpful

bar in the main lobby

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

notice in this area the public parking is non paying

wifi connection on the last floor the 4th the sign doesn't arrive good

no wifi in the room.

poor wifi connection

was walking distance to the lourdes church and surrounded by plenty of cafes and restaurants, wifi worked super fast

we did find a nice laundry to do our wash for the remainder of our trip (and found a chinese restaurant near it to eat

no wifi in the rooms but wifi in the restaurant and bar which was good

working wifi.

the wifi did not work in my room, and the staff did not seem interested in trying to fix it

wifi did not work and reception did not help. room rather old and basic

spacious room with kitchen

there was a lot of amenities for the kitchen

reception and were told that we had to remove all our security settings in order to access their wifi

wifi isn't great

it is a nice small pool for the summer, but it is too cold now to check it out

wifi , good breakfast early available, secure and spacious parking, attentive staff,

the staff were really friendly and helpful the breakfast was delicious and our rooms were clean.

breakfast yum. location great for station and shrine

were very helpful and our small dog was allowed to sit with us in the bar area while we ate our evening meal

shower wall has a strong grab bar to prevent falls 3

the wifi is extremely poor. we were oft out of internet.

wifi is not very fast, difficult to connect

inly shampoo) poor wifi service...

wifi didn t work and the tv reception was bad

wifi connection was very poor unfortunately.

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

wifi was terrible

location; the wifi was good enough; thank notre-dame for the fan

there was no heater and no wifi.

poor wifi

wifi worked well

our requests for strong wifi connection (i worked from the room) were answered and a fan was brought to us when the room (-)wifi wasn't good at all (-)wifi was poor but owner said she would call her provider to get it fixed - not a big deal since we (-)wifi is a bit slow. works but slow (-)wifi connection could be better

-great location -super cheap -the owner and his kids were super nice and helpful

the hotel was spotless the staff were fantast8c great wifi overalll very positive stay

the wifi was a bit slow sometimes.

size of the room the accessibility to wifi. careless response for assistance

the wifi was a bit spotty at times, but this wasn't a big issue.

d of corridor).

good breakfast and wifi services

the wifi wasn t great

good wifi

unfortunately the wifi was not working on our floor, only downstairs

breakfast very enjoyable

the people are helpful and nice. the food is very delicious and the breakfast is good.

very flexible good and nice place location is good good breakfast

location is great, has car park u/neath for 6 euro/day, room was nice and clean ,comfortable and wifi good

good breakfast and value dinner options. close to sanctuary.

pool and small fitness area were an extra expense of 20 euros a day per person which was not clear

central, private parking (rare for lourdes), friendly reception and bar staff, wide range of breakfast food, swimming pool (+)location was perfect, and i loved the cleanliness of the hotel, and the bar and restaurant were amazing (+) loved the chandeliers, decor, bar and the gym is well equipped (+) the lady in reception was so lovely and the two men in the bar were friendly, make amazing cocktails and have exceptional customer service, they made our stay (-) i finally went over to the bar and asked one of the men to tell our waiter we would like our check (+) white walls showcase the high ceilings and fantastic features such as the large chandelier and bar in the reception (-)restaurant closed on sunday evening and bar not always open (+)and bar appear 5 star but the rooms are ikea style furnished and you will be disappointed if you are

available at the hotel to eat between breakfast and dinner and no room service was available when the restaurant was open for breakfast or dinner

4th or 5th stay. gym, sauna, pool, good breakfast, parking & location. what s not to like.

the gym can use an upgrade with more options.

poor wifi in the room.

wifi in bedroom was non existent.

the wifi is not working in the room

wifi rubbish

wifi very poor in our room. not working

hotel also offers a spa facility and a bar lounge

worst of all, we arrived at 9 o'clock in the evening, and we could get no room service, nor access the restaurant, which closes at 8

spa is a joke. expensive and poor breakfast. not professional staff.

p bar manager !!!)

comfy beds and nice bar area downstairs

an advertised bar with no beer, no parking

lovely coffee bar also

the coffee bar the manager needs to be more polite with the clients, and if he doesn't know how to make a hot

milk in the bedroom for tea although easy enough to ask the staff in the coffee bar for some

good location and they had a free pool table and free wifi. friendly staff.

cleanliness, the kids have their own

location the pool the breakfast and cleanliness

no wifi in the room. had to go to hallway to connect. good wifi in the lobby.

poor wifi in rooms.

swimming pool was great

internet (wifi) in the room did not work. (-)boxes can be a bit small, and wifi coverage can be spotty depending on the room location (-)wifi kept dropping but possible to manage. (*)groups of tourists are noisy > good working room airconditioning > room 211 tv was not working > wifi okay in the lobby but wifi not working inside room 211 > breakfast is okay for the package (-)poor wifi. room very small (-)small bathroom and poor wifi

not far from the sanctuary. they were very welcoming and allowed us to get a late check out.

staff were super friendly. they arranged taxis for us. also helped with late check out.

the hotel has a good wifi connection

it had a bar and restaurant but we did not eat there

wifi inside the room is very slow.

air condition, wifi, hot water in bath room. quiet room even i stayed oj 1st floor.

location in respect of the domain, breakfast was always topped up and plentyful, we loved the bar area as it was always quiet and lots of seats

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

the staff from reception, dining room. bar. room service. breakfast was amazing

free parking

the pool has a nice view

there is a lovely garden, a swimming pool and a very good breakfast

parking was right there so that was great

lovely hotel close to everything, breakfast super

breakfast was very good. staff was very helpful.

breakfast, view from room balcony, comfortable bed, room service.

friendly helpful staff comfortable bed room service available

breakfast, view from room balcony, comfortable bed, room service.

breakfast is limited and needs to order in advance

breakfast was good and the service very friendly

get the room in the morning, we get an early check in so we can go to grotto after in the morning, they have a very helpfull

breakfast was very basic, some croissants and coffee

good location , clean and complete kitchen facilities

get a higher floor for wifi

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

wifi should be in all rooms

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi as terrible in the floor i was on

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

wifi was good

a well managed hotel with excellent bar service

room service staff is very prompt

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

location, very close to the restaurants, bars, shops and attractions

the benefit of a good restaurant bar and cafe if desired

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

wifi was very slow

very friendly staff that accommodated pur late check out as well as early check in

after two hours waiting with two kids at the bus stop

after two hours waiting with two kids at the bus stop

the lobby is pretty, it has playroom for kids. it is fully renewed.

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

good wifi connection

early check in.. professional and helpful..

r and reception)

or little french speaking staff

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

wifi was horrible. we were on the 7th floor and could not connect.

not inviting if seated near the bar waiting area

it s not a dislike, but there isn t a full bar that i saw.

wifi didn t work. tiny rooms

there was no mini bar in the room.

very good breakfast. staff helpful. central location. free car parking and free wifi.

breakfast bathroom for the kids didn t have a bathtub and so the water went everywhere plus my niece almost slipped in the

is no parking at the hotel although it is mentioned on the website

very dangerous in my opinion especially with when you stay there with young kids

the duplex room was excellent with a second floor accessible via a staircase which the kids loved

wifi worked

realise that use of the spa facilties was an addtional charge

safety deposit didn t work and the spa was average.

and the spa was to die for it was booked privately for you

the spa is not free to guests, which was disappointing

shared private parking.

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

onsite off street parking

location, friendly staff, parking even tho 11 per day .great value for money.

sometimes at night the bar area wasn't covered.

noise with the bar round the corner

wifi not functioning properly. according to website photo completely different the room.

an inconvenience we encountered was the distance of the parking area, particularly challenging due to our late arrival

parking was far away up a steep hill in the dark and overgrown, small sign hardly visible in the

no wifi signal to the 5th floor. there was a bad stinky smell in the room.

nice parking spot

the place was comfy and the breakfast was lovely

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

wifi

no proper wifi

everything was excellent except the wifi is slow.

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

connection problem with wifi

hard to find phone signal and wifi is not quite good.

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

the lift was out of order for tje first two fays. there was no bar after evening dinner

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

nice, friendly staff, bar open until late in the evening

secure parking.

the room, the food, the location and the parking - perfect

location, nice to have free parking in the property, restroom in good size but needs

location, parking in property

perfect, garage for my motorcycle, but loads of parking otherwise anyway

the wifi in my room did not really work, as the signal was too weak.

the wifi is super slow and not very reliable. the breakfast is just ok.

no wifi in room and poor in reception.

fair breakfast

poor wifi in rooms

wifi is excellent

was clean with good wifi connection

we slept with open windows but you get distured with the noise from the customers in bar resto downstairs

issue was the wifi and room heater, wifi did not not work

maybe the wifi could be password protected as it is open.

poor wifi

the staff were friendly, good variety breakfast.

coin laundry on site was a benefit

everything kitchen ware is on the room when you arrive, that's great

wifi is a bit hit and miss. needs better pillows

our mountain and river view from the room was awesome, having our own kitchenette was what we needed

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great service in every possible aspect

it was a very crowed time but he did arrange a parking space for us

want: nice location, affordable finest food, very clean and comfortable rooms, easy wi-fi, free parking and great

wifi worked well on the first evening, on the second we had some problems

staff were excellent and very helpful, good wifi and great location

prepared special breakfast for me and even drove me around for free

the food

breakfast was amazing

the problems with the wifi which finally refused to work at all after a thunder storm.

the breakfast and evening meals were fabulous

the owner was great and lovely! free parking everywhere.

nice looking bar downstairs, attached to the building (not sampled)

parking

we did not have breakfast so i cannot speak about it

breakfast quite simple