piece of junk. no pool. no hot tub nothing matches the pictures.

pool closed

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

should be condemned the rooms are very dirty as well as the outside there is no hot tub or pool that is mentioned in the ad there was no toilet paper and when we asked for some was given a

whirl pool jets weren't very strong

beds were super comfy, the gym was good, the staff very accommodating, the hotel was at the mid point for our travels and

i wish i would've had a real breakfast.

plus we didn’t get to have breakfast due to the fact that it was fully crowded with kids like a summer camp, kids being loud without supervision, we just turned back and left

i like a firmer bed and even tho our stay was sunday to wednesday there were alot of rather loud kids but it was also super busy so that in a way is to be

are nice and friendly, breakfast is included and there is an indoor pool and gym

missing swimming pool

breakfast was good and met the expectations as covid continues

bonus was now they serve free breakfast also which was beyond expectations

very very comfortable beds, good shower, decent breakfast. easy on and off location to montreal.

laundry facilities and room size

away from the congestion of downtown montreal and access to free parking

parking excellent

the included breakfast is standard, with a variety of fruits, bread, freshly made waffles, and hot proteins such

however, the pathways and parking lot was very icy and slippery, could have used a little more salt to avoid slipping

parking was good 5

parking was a little confusing if you didn t know the area

the wifi signal is terrible

nice bar and restaurant inside the hotel

super comfy bed and bedding, excellent no-hassle wifi, fully 'wired' room for charging options, tv connectivity/casting

no room service. tv could not rent movies.

free parking and laundry facilities. staff were friendly and helpful.

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

everything. spa was amazing!!!

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

the bar could do better

the staff was super friendly and the little hotel bar was lovely

it's expensive to use the snack bar located in the lobby

good internet via wifi

pool was a nice addition

the pool, gym, and sauna were amazing.

parking lot was well maintainted

restaurant and bar closed due to covid stuck in lift for 20 mins with no mobile

recommend

my parking spot was super reachable and visible

the room was in main part of building and was very cute with a small living room, kitchen with eating bar and bedroom with desk area

place was quite: it was a bungalow next to the pond with its own little kitchen, and compact washer and dryer - there were restaurants just short drive a way

liked the cleanliness and organization and the price point was great with parking

great breakfast buffet great gym/pool helpful staff clean room

tube didn't work at the swimming pool and it was disappointing for our kids and the therefore for all of us

my kids always talk about the hotel with the plane, so we went back

swimming pool and hot tub were very pleasant ☺️ thank you very much this was our 2nd time here and again

disappointed about not being advised that breakfast ended at 9:30am on fri and no lunch

excellent breakfast buffet with friendly service.

large comfortable room. good breakfast. great location. super bathroom

hotel bar did not maximize its potential yet

kids and grandparents loved the pool

breakfast was okay...however we opted for other places to eat.

the nicest, most helpful staff ever! the little cafe and bar was nice to have.

i also really liked breakfast in our

our breakfast was a super romantic picnic basket that varied every day

the surprise was the wonderful breakfast delivered to the room each morning

the coffee bar in the lobby makes the best coffee - grab one of your way out

the breakfast was adequate, but not as fresh and tasty as i would desire.

breakfast was a little limited but it hit the spot

breakfast was yummy

breakfast was definitely more and much better than expected and them bringing the basket up was

the breakfast basket might use some additional substance

had room service breakfast delivered however it took a couple of days for staff to remove it from our

room service for dinner

it s not enough for kids

very nice boutique hotel in great location great for family of 4 travelling with kids

pull out couch for kids a little uncomfortable

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

guest services, housekeeping, pool too small, gym too small, tv partially worked

extended breakfast hours. better gym.

room had a fridge and microwave as well as a bar sink that came in handy

location cozy breakfast included valet parking large rooms accommodated my late check out

gym was small and limited, and this is such a nitpick

the bar had a lovely atmosphere and the food very good

the gym was small but good equipment

gym looks gloomy and not very welcome

gym and rooms leave a bit to be desired

room faced onto the street which made for night noise given a bar across the street

perfect clean quiet, great location, bar and restaurant are excellent

breakfast was a pleasant surprise in that it wasn't your typical continental buffet that is usually

quality of breakfast was really good considering that it's included and the amount of menu options to select

i enjoyed eating at the restaurant and ordering room service

the room is tastefully put together, very spacious and has lots of amenities (kitchen, living space)

i enjoyed the fully functioning kitchen

bathrooms really clean and the kitchen had all the necessary to eat or drink

very clean, pretty, spacious, loved that the place had it’s own kitchen.

i feel that there were few pans in the kitchen.

gym was described to be excellent, i found it rather small

i was pleasantly surprised with the gym facilities (not huge but had what i needed) and 24 hour access

early check in

nice facilities including a gym & availability of basic breakfast/snack goods and very good coffees

would have liked a little bar fridge to keep any drinks cold or food bought cold

i was not prepare to use the sauna and had not enough time to enjoy the gym

the kids liked the swinging chairs in the lobby

gym and very well equipped, great terrasse, bartender guillame was very nice and helpful

populated rooms with multiple screaming kids

friendly staff and great location. kids loved the pool.

we had to ask for a clean bathroom, a clean kitchen and clean towels

street in front, thin walls, noisy neighbours, no reception, bad wifi, shared minimal kitchenette but basically no dishes/tools

clean and simple, with access to kitchen facilities and shared bathroom

the kitchen area had a fairly good sized fridge but was otherwise poorly equipped

no utensils in the kitchen, very small sleeping area. no designated parking

i've never had such a huge, and beautiful space

fitness equipment in gym

really, if i had to say anything that may be constructive, i would say the gym could be bigger, if possible

spa was great

the facilities such as the on site gym and restaurants were wonderful

room wifi, nice kitchen, plates and glasses.

there is even a hidden gym available to some units only

the gym option is cool

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

they also have gym pass for a nearby gym if you want to workout

breakfast could be better.

the breakfast was just enough to start us on our day of exploring in montreal

be a little more eco friendly with packages

room service is a listed service on both the website and the welcome book in the room; no dice,

breakfast setting is surrounded by so much extraordinary modern art, it just takes your breath away

separate bed for kids

my kids loved the spacious suites and the amenities in the hotel

en we booked it said 11:00pm)

to get bedding so my kids to get to sleep

kitchenette had nothing in it. not so much as a bowl. jacuzzi tub didn't work properly.

was excellent - living area with mini kitchen on the first floor and bedroom and bathroom above

there is no microwave and kitchen stuff or laundry facilities.

have more than a room, is a 3 level house, entryway the first level, living room small kitchen and dining area in the second level and the bedroom and bathroom on the top level,

and bathroom) were open, the side that faced the dining area had a beautiful glass wall, but the kitchen area was open so it felt a bit dangerous at times but you get use to it

comfortable and beautiful accommodation, surprised to see it included a kitchen and daybed; the owner, michael, was also extremely friendly and great to chat with

is new, room space is big, with laundry and kitchen, which is very friendly for family

check in and out are nicer than usual 3 pm and 12 pm, and they accommodate early check in and late check out with no charge when possible, we used both options

used the gym every day

enjoyed our breakfast every morning

wish i had a longer stay to enjoy the gym and pool

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

bedroom was large and clean, and we had an added bonus of having a small kitchenette with a fridge, cooker, and microwave

underground parking has many ev

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

good location and nice gym/pool

thing that would have put this hotel over the top into the excellent category would have been if room service were an option

sauna was a nice touch and the gym was great

magical hotel for the kids with top quality comfort and a new york feel, lovely staff

even though my kids didn't eat very much, we spent over $100 on breakfast

the pool was incredibly fun for the kids and they even provided everything needed for our puppy

our stay - not a massive issue but not ideal when you've had a long journey and have tired kids in tow

breakfast bagels are the greatest i've had so far

it was clean very friendly & good breakfast staff was excellent

personnel, room breakfast laundry facility

was clean and had supplies coffee and breakfast were good, rooms soundproof, laundry convenient, freudy was very kind when i had a medical issue

some of the staff were very nice and offered me late check out until 3pm

breakfast could use some more variety and meat options.

very lovely hotel. excellent breakfast.

breakfast was hot and fresh. room were clean, nice set up. bed was comfy.

continental breakfast downstairs was also good

i have no clue if the laundry offers to do your laundry and i didnt ask

they allow me to do early check in and late check out!

room, the cleanliness of the facilities, the indoor swimming pool and sauna, as well as the small gym

the breakfast was great, and the koi ponds lovely to look at. kids loved it!

kids 12 years and younger eats free

they allow me to do early check in and late check out!

sparse gym, dirty windows

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the reception

the hotel is basic, basic room, basic gym, basic breakfast room

the staff was very helpful and i got to use their gym

it even had a laundry room to wash clothes

kitchenette well equipped

the kitchenette!! great when you travel with kids

we also used their laundry which worked without problem

was perfect, we like the small kitchen and sitting place

plenty of space for all of us and the kids to move around, also the bathroom was big enough

room service on request

the window did not deter the noise from the street, it did not appear to be fully closed, room service was sorely lacking

dirty bath tub when we arrived . i asked for room service but it still did not get cleaned up .

it was nice to have the room service for breakfast, just enough to get you going.

hot water only lukewarm and the wifi was bad if more than one of us was using it

wifi needs improvement

wifi was only half strength, but the real issue is probably the internet portal, which is quite

also room service ever three days is unhygienic

slow wifi at times. slow running water for taking a bath and not really hot.

parking was not available, staff with no empathy , we called room service and nobody ever came.

staff left stuff animals in our room for the kids which was a nice surprise for them

hotel restaurant and bar staff!!!

bar is ok but not fancy

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the staff was super friendly

not even room service delivery

were great we loved the size of the room and that we could sleep our whole family (we have 4 kids) we enjoyed having breakfast provided

gym was decent

the laundry facility is awesome

reception should introduce clients to the laundry and gym services

bed was not comfortable at all but kitchenette was very helpful,specially when traveling with kids

the additional services including the gym and laundry services were good

snacks could be purchased, the laundry room was free of charge, and the small gym

comfy bed, great kitchen, great location, walking distance to everywhere.

the hotel was very well equipped with garage parking, gym area, business area, sundries shop, small appliance rentals, and guest laundry

the hotel provides a free laundry room with four each of washers and dryers

maid service great got laundry done

cheap laundry service

great that we could do our laundry here as well, for free

no laundry provided.

very friendly staff, great views, lovely pool and sundeck

roof top pool, roof top bar, enormous room, very comfortable beds

room service closes at 11pm! you can't order anything after that! not even a toothbrush

it s such a beautiful and clean hotel, with a fantastic gym and pool

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able to relax

quiet and modern room, best hotel gym ever, nice spa and amazing staff

the gym, sauna and pool area is very nice as well

the gym, sauna and pool area is very nice as well

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

didn’t know that there wasn’t a bar at the hotel

it was much larger and beautifully appointed with a small kitchen, office space, free wifi, a sleeper sofa bed if needed, and a large beautiful bathroom

than enough space for both of us, it was also well furnished and had everything you need (small kitchen, iron with table, hairdryer,

breakfast is not so great but it was okay due to the pricing , hotel can charge a bit more by

beds were so uncomfortable that i and my kids' backs were sore and slept horribly fridge didn't work little board that was to be an end

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for guests, because we had to take our clothes 2 blocks up from the hotel to a local

facilities were outstanding gym was very good, sauna was great so much space everywhere we went

swimming pool was great

good breakfast, and a lovely pool

itself has everything you need- gym, pool, breakfast, starbuck , pharmacy and even grocery store

room service was not that good

bar menu, same as room service housekeeping couldn't wait to clean room

could not get the phone to work to dial room service

there was no alcohol in the minibar and room service was not available due to a private event in the restaurant

daily room service is not available. service request needs to be made 24 h in advance.

pool and fitness rooms small but adequate and front desk has to unlock pool for u which makes it

i tried to go there on a few occasions and it was either short staffed and it was room service only or closed etc

needing to go to front desk to acces pool

pool was nice but small

fully cleaned, there was previous guest garbage in the bins, and there was a defective towel bar in the bathroom

new and modern hotel, walking distance to old montreal, nearby parking not too expensive, good breakfast

modern decoration room and facilities in the room bed is very comfortable also breakfast is excellent seats in the breakfast area with various choices adapting to various

breakfast in the mornings

they allowed for early check in and late check out as we were taking the train

pancake machine at breakfast always got stuck or broke and the beds could've had a bit more

the breakfast was fine. the staff were very friendly and attentive. very clean facility.

bonus is the pool, hot tub and sauna

really liked the pool, spa and sona area

location, parking, breakfast

great staff and good breakfast

super nice staff, easy check in, late check out, lovely location, convenient for our plans.

ev charger in garage available for

love the pool and the location

we can preview it and easily place the order for room service

the comfort of the bed and the ameneties/pool

very helpful staff i liked that you have guest laundry facility i liked your gym facility

the host was accommodating and allowed an early check in

poor wifi connection

of soap), no air conditioning , no wake-up service and very poor wifi

couple at the front desk was awfully nice, it was affordable, we had cable and wifi

hotel is a bit outdated, wifi did not work that well, rooms are fairly small.

great location! staff is very friendly, wifi works perfectly.

others mentioned: no fridge, no gym as advertised, old tv, sketchy area

ni breakfast

first of all, no room service

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions and that is so wrong

clean, quiet, great location, parking, continental breakfast.

i had to call reception every day to get a new wifi password

clean good service good breakfast

restaurant. a bit understaffed. took a bit ling for breakfast. but great service.

it was relatively quiet (no street noise, but could hear kids running in the hallway)

the rooms are spacious and the wifi is reliable, enhancing the overall experience

the kitchen suite with our room made for a nice touch; definitely going to look at booking this place

was convenient, breakfast was very good, rooms were cozy, shared washroom were fine, never had to wait for them

location, near lots of attractions, unlike most hotels in montreal, excellent wifi, and a nice breakfast is included

i like the kitchen in room, i can cook my favorite meals.

only sweets and bakery for breakfast, eggs would be appreciated

) - elevator - late check

i have also requested for an hour late check out, which they have agreed

however, that means lots of noise in the night until 12-1am, not ideal for families with little kids

the breakfast offered was one of the best we had in our three week vacation

the location is centric. they were able to provide an early check in.

clean, very comfortable beds. and breakfast was great!

kids playing in the front of the door at 6h30 am

beds were very comfy. easy check-in and friendly staff. very clean and convenient parking.

nice breakfast

reception man was very nice, room was clean, and breakfast had good food

24hr coffee service, cleanliness, quite environment, sufficient breakfast.

oted as first floor) and when i requested a room change as the basement looked chaotic -laundry was being loaded there, the kitchen was also there, and other behind the scenes activities

accommodated early check in

and helpful staff, i was able to have a late check out very confortable and quiet room, great wifi very clean good breakfast perfect location

debris, we are right by stairwell so we could hear people walking up and down then slam door, the laundry room is just right outside the front door, you can hear people above you when walking, and

early check in, helpful staff. the bed seemed clean.

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

he interacted with adults and kids alike with great info and advice

love the customer service these guys offered ; room service and the whole works was just amazing

ordered room service and the food was amazing!!

staff repeatedly left their cart outside my room, along with dirty dishes

husband and i went to town away from our kids for a few days

amazing facilities ( pool and gym) and excellent location (+)very clean and nice to be connected to montreal underground. lovely pool, gym and sauna! (-) did not appreciate walking to and from the gym/pool in workout clothes or bathing suit (+) we also appreciated the gym, while the pool was actually a kindergarten: young kids playing in the water, so useless for us (+)and gym are excellent location very good being a medium walking distance to the old city and (+)club cafe-gyme-breakfast (+)quality of service / gym and pool / breakfast (+) the pool and gym are very nice, and the attached mall was convenient (-) i haven't had the opportunity to enjoy the amenities of the hotel (pool, gym), so i can't judge on that (+)great location, with nice gym and accessible pool.

only 1 soap bar for 2 people, no extra toilet paper, 1 very small body wash for 2 people

perfect week end with kids !

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there are many restaurants and bars near by so not a

tables with chairs in the « dining room », cause the bistro style tables were too high for the kids

the windows open too low small kids could fall out

good value for the money enjoyed the breakfast selection and good coffee options

breakfast was really helpful if you are traveling with kids

breakfast selection was decent and plentiful, staff very friendly and helpful.

many things like stuff friendly,space,cleanliness,gym, laundry and great location!

excellent rooftop pool gym and sun terrace

amenities such as breakfast room, gym, pool really added extra values to the hotel

laundry, gym, heated pool

my kids have fun nice and big room for family swimming pool is great my kids like it

no room service available after 10pm

well equipped spacious gym

no room service.

room service and was very happy with the food, service and politeness

the staff was ok, they were not very friendly. they do not have wifi in the lobby.

eakfast) exceeded my

the pool is lovely and the gym is also excellent with friendly and helpful staff

the rooms were clean and comfortable and with 3 kids a fair size

with kids this was not safe at all

fantastic facilities too with restaurants, bar and spa etc