breakfast was the only redeeming factor in an otherwise lousy stay.

the staff was very friendly and the breakfast was great

breakfast was great especially the eggs

had very nice breakfast!! hotel was newer and staff were very friendly!!

one and onlt complaint is the grab and go breakfast

everything was excellent, except for the chinese restaurant that you have next to your casino, their food was not great at all (1 star rating) other than that your casino, our stay, the

it was close to a lot of restaurants. you can walk to the casino.

you had to go to the casino, which was full of smoke

needs a cover on the walkway to casino

casino only had 1 restaurant available

post a sign in laundry room. how long is the washing and dryer machine cycle

laundry facilities

small complaint is the hotel sign said no one under 18 allowed, and saturday night it was full of kids, i couldn't get in it myself

the other guest staying above me was having a party late and my kids couldn’t sleep

great breakfast! helpful staff.

pool was closed. said it was off season. weather was nice for swimming.

the staff was really friendly and helpful. the breakfast was amazing.

the kitchen table was not as weak, but we think it is just a poor design for furniture that gets used a

room was nice with plenty of room and small full kitchen

breakfast

no laundry service only diy

cleanliness. very nice staff. good breakfast.

all the staff was helpful and leslie (serving breakfast) was lovely and kind

free breakfast buffet

the hotel was clean. we used the laundry and they had free detergent.

location could be easier to access. breakfast could improve with more hot dishes.

breakfast

the free breakfast and the onsite laundry machines.

need a hot breakfast

breakfast was great

i love this hotel, good breakfast and great staff

very clean, we had all the channels on the tv to watch, they provided us with a breakfast buffet

the breakfast was great

extend weekday breakfast hours during peak season

it fits all my needs plus hot tub and bar also breakfast

everything is was great, pool was open i did enjoy it

the pool wasn’t open

the pool

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very satisfying

everything was great but pool was still out of commission

sadly, due to covid19 breakfast wasn't the best.

the staff were nice and friendly, the breakfast, especially the grits, was scrumptious.

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

and we loved the gym, had fun working out

there was a variety of breakfast choices. the food was just the right temperature.

the location also has fenced in parking and a pool and breakfast

the pool was closed.

nothing. will appreciate if omelette is added to breakfast

very clean, breakfast always fully stocked, flowers around the property are well kept, and the housekeepers

easiness of hearing conversations outside room (though typical for this type of hotel) and the breakfast didn't seemed to get restocked after it's initial opening

we had no issues at all with the wifi, connecting was simple and easy

breakfast was only a waffle, muffins, or bread

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time so that was nice area is not bad

the room was clean and the free breakfast was great.

i like everything it was very comfy and they serve breakfast definitely going back

good ambiance and with a laundry facility . excellent

cleanliness of the room. located near restaurant's, and early check in time

no kitchenette

clean room, big bed lots of pillows. kitchenette was very nice.

the laundry running until 11:00pm

the pictures make the pool look bigger than it actually is

improve the laundry sheets did not smell fresh!!!

also when we arrive, chemicals had just been out in the pool so we waited

breakfast was good, quiet area, and friendly staff

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

had truck parking and laundry.

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

understand why, with being an extended stay hotel that provides a fully equipped and functional kitchen

great staff! laundry room and gym.

the kitchen

the kitchen had all the basic equipment one needs for a medium-length stay

small kitchen space/counters

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in the laundry room and

kitchen floor and bathroom floor were both extremely dirty and need a deep cleaning

cleanliness,laundry facilities and helpful staff

breakfast only lasted till 9:00am

staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

so lovely local bar / restaurants with live music once you have visited the madness of bourbon street

i wish we had stayed here the whole duration of our trip because we had kids with us

no pool for the kids

the gym is gross

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

no gym access during covid times :(

the pool was fabulous

the lighting in the parking lot could've been better!

it had free parking, it was close to the convention center, no traffic around the hotel area

lling to pay

requested room service by placing the tag on the door

horrible wifi

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

the guy at the front desk/ bar was very welcoming and friendly

the coffee at the coffee bar was pretty bad.

accommodation has a bar and small graden where you can have your drink or coffee

i loved the bar and the outdoor seating area

i loveeeee the air i loved being by the pool and i loved the waffles and apple juice

breakfast

breakfast was okay, i could have used a boiled egg

nothing fancy about it but a great value that included breakfast, a small refrigerator and microwave

room streward was very nice and cleaned my room earlier for early check in, that a nice feature the

i like that they have a pool and basketball court

the pool.

was very upset that the pool was under maintenance

missing a pool and maybe somewhat more equipped gym

and functional room, very good breakfast, well equipped gym, tram stop very close to the

the gym because it was small yet adequate.food was good the only night opened

the hotel features a bar in the lobby and restaurants within walking distance

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons coming down to use the elevator to the rooftop (which is currently broken)

we also really appreciated the availability of a voucher for the gym next door

noisy air condition, location too far away from cbd, no gym

due to recent hurricane no breakfast but they did have hot breakfast sandwiches brought in

breakfast was ok.

pre packaged breakfast ..we did not indulge

everyone was so nice from the front desk to the breakfast ladies

i liked the staff, easy to talk to and very helpful. breakfast was good. room was clean.

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

the pool was well maintained and a nice secure green area in the rear for lounging outside

clean, quiet, good value and an outdoor swimming pool!

for us - lots of cabinets and drawers; large bathroom sink counter for your own things; small kitchen type table with sink (separate from bathroom), plates, utensils, fridge, microwave;

room with a balcony and kitchenette with crockery and cutlery ( not plastic) beds were comfortable although only provided

friendly staff and clean. the breakfast was good as well.

it has a breakfast offering, and it has been rebuilt after the last hurricane

the had a really nice continental breakfast there! a lot of choices!

breakfast, room and staff.

lots of restaurants within walking distance and access to a great gym right around the corner from the

no restaurant on site, bar closes at 11:00

like to have wait service at pool instead of standing in line to get food

staff were very nice but they were still working out some kinks re the hours of the pool area bar and swim-up bar, which were inconsistently staffed

the pool is heated so you can enjoy it even when it's cold

the hot breakfast provided each morning was delicious

location, great breakfast, very friendly staff

as a solo traveller, having a serving bar and food for the evening would be good, but there are plenty of places around that are

the staff was very friendly and helpful. made to order eggs for breakfast was a definite plus.

great breakfast, comfy room and quite nights sleep a bonus

another thing that was a bit annoying was on the first day they asked if we wanted room service and we said yes and on day 4 we didn t get room service and when we asked on that

the amenities, such as laundry, microwave, fridge and safe were nice

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door to access our room at all

gym not as pictured; there is no treadmill etc

the restaurant and bar were absolutely amazing

the bar had some cool cocktails and was open 24/7 and gave an opportunity to talk to the spectacular

quisby was clean, great location, great bar and the only hostel in new orleans that i could find that would let people over 35 from the usa

great bar area

the downstairs bar is cool

quiet despite the bar downstairs

pool size was small

loved the facilities! the building and room were beautiful! the pool was great for the kids too!

gym was very nice and extremely clean

lovely pool for relaxing on a hot day

at my 2 kids and i would have been prepared for the wait

room service didn't show up til the last day

lobby bar was good

were so hard, and they never brung any of us more was cloths, room smelled like a sweaty gym

wifi is good when it works

what i think is you shouldn't have to pay for breakfast it should have came with the room service

i enjoyed my workout in the gym

there's a shopping mall 5 min walk from the place, so a lot places to eat and walk around clean, gym works, no breakfast,

of silly but the glass door was not great for families since the kids use the bathroom during the night

the bed was comfy and clean and they have a bar for happy hour

purchased two rooms one for the kids and one for my husband and i

only one of elevator was working. had to go downstairs to the bar to get ice.

the kids could watch one tv, and i could watch the other

pool and work out room

springhill suites has 2 queen beds and a sofa with trundle bed, which was perfect for our two kids

great range of breakfast items and

pool was great and deliver of uber food was great

gym close to convention center price

had a minor situation with the breakfast staff but manager made situation and took our situation into consideration and was very

clean freshly painted rooms. everything looked new. staff was attentive. breakfast was great.

great staff and a good breakfast.

no restaurant or bar in lobby

gym had everything i needed

nice pool for those hot nola summer days too

pool, courtyard, location, comfortable beds, spacious, proximity to restaurants, safe clean

we used valet parking and the breakfast was amazing

the outdoor area has plenty of space and a nice pool, basketball court and tennis court

bed, cleanliness of room, quiet floor. fitness center was great.

no complimentary breakfast, small pool and parking is expensive

of parking, no mini fridge, wifi was not free, beds were very uncomfortable, outdated room and musty smelling, one bar of soap

no fridge or microwave in the room. the pool was horrible.

being told wifi would cost extra

everything was nice and the kids loved the pool and hot tub

the guest laundry was not working and was the case for the entire 4 days we were there

i know kids get excited and are having a lot of fun, but there needs to be some

pool and jacuzzi within the courtyard area was very nice & relaxing

nice location to stay with kids everyone was so kind!

room service didn t vacuum the carpet and there was no room service menu in the room

no breakfast

kids saw a mouse running around near the kitchen in the atrium

the pool area is to small

lighting in the room, light switches not working, room service did not visit us at all, breakfast lacked options, and the tv s were not smart

no pool or anything for kids

the suite was nice! great set up if traveling with kids. 2 tvs

kids tv channels didn't work

front desk clerk donna greeted us and was very accommodating with early check in and suggested local eateries

was accommodating with early check in and request for higher floor

didnt have a pool, but usually, when traveling, either front desk will mention gym location, bar , restaurant hours

cleanliness, bar tender very nice, great breakfast, overall staff excellent!

room service was excellent and the check in staff was very knowledgeable about events, restaurants

no grab bar in shower no pool

had room service just once.. had dinner in the hotel one time...it was all good.

rooftop pool was lackluster and uninviting.

the staff, the decor, the beds, the shower, the heated pool

we got in earlier than expected and allowed us early check in and late check out

restaurants and galleries, amazing friendly staff, comfy rooms with plenty of space; the rooftop pool is wonderful and never crowded; yummy beignets and coffee downstairs

like big beds, comfortable duvets, nice pool, sunbading beds, gym and showers with as many towels as we wanted

although we parked at the casino two blocks away

having the kitchen was a big plus

had to park at the casino parking

no bathroom fan, only one trash can located in the kitchen...

if your into casinos harrahs is right up the street

the staff at the bar made amazing drinks and were always helpful with questions

complimentary breakfast is not included

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

amazing breakfast

i never had breakfast

roof top pool is an absolute winner - what a place hang out - and rooms themselves are again filled with

also amazing rooftop pool and bar area

first we were assigned

gym ....a little bit poor

i loved the facilities! they had two restaurants and a bar i believe + the rooftop pool & bar

no valet parking no room service length of time to check in

comfort of rooms, friendly & competent staff, small well-appointed gym, easy parking, great location, great value for the price

later at night (1am) a drunk person knocked at my kids door

food was a little pricey in the bar but i was at a convention so we didn't eat there but once.

extra $10 charge that was required to use gym

breakfast was not the best and actually a little disappointing

stunning, the location was very central, the room was ready as soon as we arrived and we also got late check out

location wonderful old building beautifully restored great staff bar marilou

deco, friendly staff

bar metier is especially lovely

someone had a accident and the pool was closed the entire time.

down part was pool was closed and gym access was not included in my stay

the pool area

so we had alot of kids running thru and playing with elevators

it was nice and clean. great view. we got an early check in. the staff was very friendly.

not very family friendly. awesome if you re not staying with kids.

the heated pool was awesome for the kids

the gym is great

the rooftop pool was crowded but had gorgeous views and was really fun

the staff were very helpful, the gym was excellent and there was a lovely pool, which we didn't use

parking payment based on casino play a little confusing. wish you had a pool or access too.

location was close to downtown and located with the casino inside of the hotel

room service was extremely helpful and anytime i had a question - it was answered promptly

fitness center is amazing

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

breakfast friendly staff just what we needed to start our day

and gym was under repair

i cant wait to go back and they have the restaurant and bar on the inside

no gym!!

i loved the breakfast and room service . entire property was nice

love to swim and wish the pool was a little deeper and hoped the hot tub would of had a little more jets

some of the best beignets from room service arrived in minutes after ordering

requested early check in prior to arrival and didn't get our room much earlier than 4 pm

everything was great and comfortable. our kids loved the pool and the room service.

pool was great

we requested a early check in for the game but they were unable to fulfill it.

almost too big and pool was kind of dirty

restaurants, bar and starbucks made it unnecessary to leave the hotel

outstanding service and accommodations. room and pool were great.

room service was not up to par

across street from casino that emptied onto canal st

love the gym the room was amazing and the sitting area near the bar was great the early checking and holding our bags was a plus

the pool and fitness center is very nice

and the view price location if it wasn't for covid restrictions the pool, gym, coffee shop and restaurant could have been a great hang out spot

no room service, gotta put your garbage in the hallway for them to come pick it up

only bad thing is the room want ready until 2 hours after check in time, and i requested an early check in

last but not least the restaurant and bar

bar area seemed to have some gnats

great gym and location. short walk to bourbon street and french quater

if you kids it works for an easy meal

the breakfast buffet, the afternoon snacks, the pool area.

our kids loved the pool, and i loved having the laundry room for running a load through

staff (desk, food & bar areas, valet desk outside, & room attendants) were pleasant and helpful to assist when needed

the staff accommodated our request for an early check in and were very helpful

there is a restaurant on the same floor as the gym and spa that is incredible

pool wasn't as great as most other hotels, and the service was slow

staff, rooms, pool area. enjoyed everything

awesome outdoor pool and gym

the gym is fantastic

did not work properly

room service for lunch or dinner

are not cleaned daily but day after day and last 2 days kept without cleaning or any room service

pool area is a bit outdated and not very

loved the breakfast, gym and indoor heated pool amenities

options (even for purchase as your site shows bananas and muffins in the snack area), the gym was closed during operational hours and the pool was closed

would prefer option packages to workout and exercise at local gyms/training facilities.

loved the hotel, the location and pb&j bar and all of the staff

my kids met me after a work conference and really enjoyed the peanut butter and jelly bar at 10pm

my grandson loved the gym and we both loved the unforgettable peanut and jelly sandwiches and milk

it was a bummer that the pool was closed but we didn’t spend much time lounging at the hotel anyways

quiet inside and a refreshing pool to cool down

the bar staff was so pleasant to deal with and the bartenders were excellent

the small pool wasn't heated, so it was far too cold to take a dip.

the pool.

the bar area has a great vibe with the lighting and wood decor

gym is terrible; dirty and very dated with barely any equipment

we shared a wall the the 24 hour gym so the treadmill pounded the walls all night, it winter and they had nothing but thin sheets on

the breakfast looked and smelled delicious too

first we got a room next to the gym and it was super noisy - my card was disabled a few hours before my checkout time - one of the

hostress aria, to sammy, our server who gave us excellent recommendations, and our wonderful breakfast server taylor

i loved everything, even the free breakfast was fabulous!

we especially enjoyed the rain shower and the included breakfast on the veranda in the morning as well as the beverage and ice bar in the hallway with

breakfast was delicious, and the restaurant downstairs made the whole experience even better - i

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

the apartment itself was very comfortable - roomy, high ceiling, and fully equipped kitchen

location and the 2 bedrooms with 2 bathrooms with refrigerator and kitchen stove and dishwasher

beautiful inside apartment, especially kitchen ! really comfortable !

location, comfy beds, check in/out was simple and easy, nicely decorated rooms, spacious kitchen and living

more things in the kitchen

to many hidden fees and over priced room service

had booked a room with two beds for 4 people - 2 adults and 2 kids

other than noisy kids late one night & request for security to visit that room, all was good.

room service perfect

wish they had posted hours of room service

well the breakfast was good but when bacon was served it had no taste but good overall

loved the breakfast and the bar at night for cocktails

good having a laundry facility on site

the breakfast could have been better

the lounge area and bar were a plus as well

wanted room service after a tiring day of walking

the gym surpassed my expectations

did not use hotel wifi because it is

the coffee at the bar was just ok, the drinks were good though and that's what matters.

breakfast was good

the rooftop bar should be open at least by 11 everyday.

very clean, spacious , no pool but staff was great and very helpful

loved the pool

a restaurant that's housed in the same building that serves the hotel's guests, but there is no bar in the hotel

unfortunately they were renovating their bar so there was no where to sit and have drinks

beautiful lobby with bar area

a studio style room with a full kitchen

even though bar at hotel i never saw it staffed. elevators needs repair

no gym or pool but it’s not a big deal. i’d have another stay here.

it was a great location the gym was great gym for being in a hotel

it had a gym and pool. however it was not advertised at the desk.

large group of college kids trashed the hotel during our stay

constant noise from kids yelling

my kids and i stayed here the day before leaving for our cruise

to my kids hanging out

staff were great & room service very fast

wifi was down, bad signal, limited tv shows, terrible views , no pool, bar was closed our entire

have to sign up for their rewards program to get free 3mb wifi

i did not like the significant charge for the wifi.

wifi is stable

i didn't get there in time but husband told me it was filled with a bus load of kids

room service, access to ice machines, no pool, no numbers on room doors

out) and the rooms were great - had a king for me and my wife and a double queen for my adult kids just down the hall, breakfast was very good

view from window - not good. pool would have been a great addition

to the amount of kids staying the breakfast hours needed to be extended

gym was basic - water station was broken and sign said - go to lobby

the bar is a nice meeting spot. the staff is very friendly and helpful

no pool and no guest laundry but other than that would definitely

nice bar, comfy beds, gym, etc

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

it was rated perfect for family with 3 kids but there was no place to sit and relax for 3rd kid

made a booking for 2 adults and 3 kids

and he is going to tell us to be quiet while we walking out and in to the hotel like we were some kids or some

kids and i really enjoyed the age and style of the building, it was actually the deciding factor in

i didn't even take a shower or bathe my kids here