the other thing we didn't like was the pool being unavailable during our stay

breakfast bar lil small

breakfast was awesome we were able to really enjoy it in the dine in area temperature of milk was

staff was great and friendly, breakfast had a variety of choices, the maid was excellent, hilda, made sure i had everything i

comfortable and relaxing staff were great n friendly and the breakfast bar was ok but outta all wasn't bad place to camp although due wish they had bibles out

pool, friendly staff, clean, affordable, pride in their business and excellent customer service

were a little pricey for what they were, wish breakfast hours were just a little longer, hard to get kids out of bed early when they know school

the pool was warm and they even had noodles for the kids

love the breakfast that comes with muffins, cereal, yogurt, toast, sausage, eggs, waffles, coffee, juices,

i love that it had a indoor pool

breakfast was a great

gas stations and liquor stores near by, didn’t visit the pool but it’s nice they have one, gym looked clean & nice, and there was a laundry room on the main level if

the pool was nice and warm and clean

pool was closed until late but the staff was very accommodating.

nice breakfast area with good selection

the hotel staff was very friendly and the kids enjoyed the indoor pool.

price, free full breakfast

gym pool quiet very homie

clean, comfortable, quiet, good value, good location near great restaurant. nice breakfast

from the front desk personel to our morning breakfast to the comfort of our room

good location. very clean. staff was excellent. breakfast was good. overall excellent!!!

the room was very big and comfortable, breakfast was good, staff was friendly and helpful

the location, staff, breakfast options were good

very friendly staff! very clean rooms!! even has a guest laundry, pool, and gym.

new with a great gym

were told there was biscuits and gravy for breakfast but there was neither

pool was amazingly the kids enjoyed it bc it was nice an warm

breakfast had good options

breakfast was served on-time the area was always clean, and organized the staff serving the

pool was clean room layout was spacious 2 queens, sofa bed w/ kitchen cook top

great location breakfast was great

the breakfast options.

clean, comfortable beds, and a great breakfast for a reasonable rate

they let us have an early check in which was even better since we had an early evening wedding to attend

location and breakfast

walking track and pool in same area

staff and cleanliness was perfection! pool was so nice!

the cleanest bathroom and an excellent breakfast

super clean! bed was really comfortable. great breakfast and staff was friendly.

the breakfast was amazing

the hotel met my kids needs and me and my fiancé! it was perfect

clean, staff was nice, pool was clean and bathroom right next to pool convenient for families

modern look; pool table

i wish that the indoor pool had been open when i was there

kids got thrown out of the pool, because it was requested by a party

pool was closed

staff friendly and courteous. big and plentiful breakfast, great pool area, and wifi

pool was broken but fortunately the marriot next door let us use there s

only go through the front door which is narrow, making it hard to go through with baggage and kids

free breakfast was yummy

i know this sounds crazy but my favorite thing about the continental breakfast is the multiple

the pool was nice for the kids

breakfast options could have been better.

clean, reasonable pricing, included breakfast, nice gym.

the kitchen was very nice, and the beds were comfortable

to everything you really need, facilities were clean, laundry room available & front desk was helpful

breakfast was good

the kids were fine with breakfast, but my husband and i went elsewhere for coffee and food

the facilities such as laundry, gym and pool were also a bonus

very friendly rooms were clean breakfast was good my kids were satisfied and happy in the

our stay absolutely wonderful! comfortable beds and a wonderful breakfast!!

you also can use the laundry room or buy some snacks and drinks from a little market

were a ton of kids there and they were hanging out in the lobby being very loud

decor, great happy hour and breakfast

it was great for me and my four kids

breakfast was amazing

pool closed on monday didn’t get enjoy it it all while on vacation

very friendly staff, very clean and the best breakfast of anywhere we’ve stayed.

no free breakfast or snacks

the heated pool and gym was much needed

the lobby was nice and had a good coffee bar set up

they have everything on site as far as a pool, gym, and a nice seating area if you need some time out of the room

hot tub or bigger pool.

breakfast wasn't as good as the hampton we stayed in when we were in south carolina in april 2022

great breakfast. the whole hotel smelled fresh and new. wish there was a hot tub or bigger pool.

hotel is completely new and the complimentary breakfast exceeded our expectations

we did not use it, but having a 24h gym and a pool open for many hours is another thing to consider

the breakfast had many options to choose from

helpful staff, good breakfast, great wifi, awesome beds!

stay there when i visit my kids

room, front desk staff, lovely décor, large breakfast area, nice pool, good fitness center, min kitchen, good lighting, ceiling fan, good size bathroom, soundproof windows, quality linens/towels,

daughters were sad there was no waffle station at breakfast like the downtown buffalo location

pool was ice cold

we were going to be a late arrival 21:30 ish, i specifically requested hotels with room service and restaurants and both booking

gym could ve used some cleaning

the hot tub was out of order and the pool area looked a little aged.

i enjoyed sitting by the pool or sitting in one of the many patios

the indoor heated pool, self service concession store and breakfast were great features

breakfast was good

the indoor heated pool, self service concession store and breakfast were great features

it appeared to be coming from the kitchenette area

fitness area very clean and stocked with water and towels

the pool table in the lobby/lounge area. plus, the breakfast selection was incredible.

the breakfast was good. the facilities was clean and inviting.

i didn’t see a speck of dust, everything very updated and the breakfast was excellent

the breakfast was superb

were disappointed that the pool was closed

didn’t get a chance to use the pool but definitely will next time

have a 10-year-old son and we had all kinds of fun there they had a pool that is indoor and their breakfast was amazing it is a very clean hotel with very friendly

paint the pool and close it without telling people it will be closed

room closest to the exterior door (lots of traffic coming and going) and the room was next to the laundry & exercise room

could use an indoor pool

everyone from front desk, laundry to housekeeping felt like family

breakfast wasn't the best quality

the fitness room was also good size and had several options

with 2 kids, all night we could not sleep

they have a great breakfast a beautiful pool and it s clean

comfortable beds, great breakfast, nice pool

the outdoor pool was delightful, bigger than most

pool wasn t open

unfortunately, it was in the parking lot where people were walking and he did not clean it up

close to shopping and food options, had a loft layout for our room which was great for the kids

pool hours should be extended, especially on the weekend

midnight because the mattress on the fold out couch was wet when we went to turn it out for the kids to sleep on

the room was lovely, and breakfast was delicious.

spacious. quiet. roomy. the pool and outdoor seating was nice.

plan and kitchen area

the gym area needed some type of ventilation bad oder and no not from sweat all though i’m sure that

the kitchen

i appreciated the televisions, printer,&free laundry

very well appointed suite, staff vent over backwards to give us early check in, very quiet

the pool was very warm and clean

parking was convenient

he and i go back to the parking lot to unpack the car while the teenagers wait on the housekeeper and maintenance for the

breakfast area was comfortable and inviting

we found out it was in another parking lot, but needless to say, it interrupted our sleep

pool was one of few hotels i've stayed in where the chlorine was not overwhelming

i love hot breakfasts with multiple options & ev charging stations for free

breakfast was basic but it was good enough for the kids.

the area staff all the amenities. the breakfast was good.

very clean and staff was amazing. pool was very clean and warm. breakfast was phenomenal!!!

could have a better breakfast

coffee in breakfast area terrible, they need better coffee

continental breakfast wasn’t stocked

easy to find. early check in starting at 2 pm

loved how clean the rooms and place was and had a great breakfast included.

friendly welcoming staff. very clean. outstanding pool and breakfast.

spacious rooms, cleanliness, breakfast bar, outdoor entrance, spacious handicapped accessible bathroom

good breakfast

breakfast fair

the room was exceptional. disappointed that the breakfast was still not available.

the breakfast was great eggs biscuits sausage

very clean , great breakfast , pool was good for the grandkids !

we had a truck with a trailer and she told us exactly where we could park

adequate breakfast, clean, pool

it was very clean and breakfast was amazing!

wifi, better water temp and pressure and a basic breakfast be included in the cost of the

pool was freezing lol:)

more parking.

there's a small lobby bar where you can unwind at the end of the day

had a conference call 30 minutes after i checked in and couldn t get wifi to work i informed front desk and ask if there was any other way i could connect because i

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were very

breakfast: most hot items are microwaved and not freshly cooked

the breakfast area was very clean and well maintained

breakfast

very nice place, breakfast was perfect! kids loved the pool..

also that they have a laundry facility on site which is very convenient as well

this was a romantic night for me and my husband with no kids and noices from home

i should have been informed of the $30 non-refundable pet fee. i didn't like that.

it didn't have kids run around like so.e hotels

they allow you to pay deposit in cash. cute little rooms. sufficient breakfast.

breakfast was even over and she let me get food from the fridge so i could eat after running a race

noisy neighbors with young kids

it was only 5 minutes away from the gym where our powerlifting meet was located

the pool area was clean as well

clean and accommodating. pool/spa and breakfast.

not like being charged $10/a person for breakfast

breakfast was delicious with a great variety, offering gluten free, sugar free and vegetarian

the breakfast could have been better!

the pool was nice and breakfast included muffins, granola bars and oatmeal

the breakfast could have been a little better.

2) kitchen was fine

breakfast wasn't what i thought

comfortable bed. breakfast was decent.

you have to make a reservation for the pool,we were unsure of this at first,but we ended up loving it

aso, loved the breakfast

breakfast

pool water could be cleaner

breakfast was a hot grab and go was pretty good for the situation with covid

breakfast was great. very clean facility.

for example, its decent gym offered a filtered-water station

people with families we find the lobby delightful and a place we feel comfortable letting the kids go to chill

wish there was a pool for the kids pillows could be a tad bit firmer

facility needs some maintenance. pool closed, laundry out of order, noisy elevator.

breakfast room seating was poor. more seating

have breakfast because of kitchen remodel

clean, good breakfast and friendly staff.

breakfast at the hotel was very good

eggs, yogurt, cereal, waffles a little bit of everything you could imagine and we enjoyed the pool

very clean great breakfast i will definitely stay again

hot breakfast

the gym and pool aren't opened long you would think that adults would be okay in these areas even at late hrs i

the placement of the pool

kids running around. the hotel probably couldn't do anything about it, but it was annoying.

loved the room, the pool, the breakfast, the staff.

we were surprised that the hotel had an open kitchen and bar until 2 a

we were too tired and had kids to move to another room

room was spacious, great hot breakfast and very clean.

laundry room was very spacious with many washers and dryers

if i needed to do laundry, they had machines on the property

quiet, kitchen was nice and clean. bed was comfortable and the bathroom was very nice.

plus the kitchenette was a great addition and the full size fridge a bonus

convenient highways to get everyware we stayed in a studio full kitchen bed very comfortable we

lobby and breakfast area

breakfast was good and was ready a little early

breakfast could be better

i was in the breakfast area over an hour before close and most hot food was gone

breakfast was delicious

the staff was very friendly and helpful. the breakfast was one of the best i?ve had at a hotel.

there's a workout room and a pool

room had a full kitchen, including a stove, dishwasher, fridge, microwave and an island

clean, big rooms, good hot breakfast, nice bar area, clean pool, easy ability to control the temperature in the room

room/bathroom/beds/kitchen 10/10

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service good but didn t have several things on the menu

the pool was closed with no notice when i booked the hotel.

clean, friendly staff, pool was heated to perfection, all around amazing experience.

room was clean and comfortable. staff was friendly and helpful. pool was a bonus

they have construction going on and my kids kept waking up to a loud banging noise

no disability accessibility in pool or hot tub.

and marie, it seems as though marie, the kitchen help is the only one who ever remembers us

location, clean room, nice indoor/outdoor pool with hot tub

would go here again. good breakfast

despite being very busy we were provided with awesome food service at both the kickback & breakfast

location & pool relaxing was everything ! thank you

a bit disappointed by the lack of pool/ whirlpool

price was good, pool was fun and great for the kids

my towel bar fell off wall with my towels on it

price was good, pool was fun and great for the kids

they had rooms ready for us for an early check in and the staff was very friendly and helpful.

can't compliment the front desk staff enough; having driven all night i needed an early check in; the staff juggled the room cleaning schedule around, got a room cleaned for me

no pet fee

more items added to breakfast bar

friendly staff. hot breakfast

breakfast could have been a little more filled with choice's

and helpful room was clean the only thing is i wish they had a little bit better selection for breakfast

fitness center has only 3 machines. breakfast was very poor. rooms are not quiet

one of the light fixtures in the main lobby started leaking water everywhere while we were eating breakfast

didnt have good breakfast options just some gravy and 2 high sugar content cereal

lack of lights in the parking. need more lighting in the parking lot.

could of had a better breakfast for everyone no eggs or bacon for the kids

occurring which was kind of an eye sore and made me very skeptical as i pulled into the parking lot

clean, friendly, efficient service. breakfast for our basketball team.

really have a continental breakfast or coffee

breakfast. maybe some cereal would make it acceptable.

breakfast but it was free so can't complain

i want breakfast

very clean and friendly staff. my kids enjoyed the nice pool area

breakfast buffet was incredible - second to none

sorry we didn t get to use the pool or gym

the bonus was the bar, its choice of kentucky bourbon and the knowledgeable/helpful bar staff

the pool was warm and the gym had variety of options

to other esa's and that visitors must keep an open mind there are no other hotels have on-site laundry in a clean place

was located beside laundry room and it runs all night

laundry sat in the hall for 5 days

they had laundry on site, a pool, rooms were clean and ready to go

i didn’t get to call ahead to see if our room was ready for early check in

pool area was very nice but the water could be warmer

hot tub and pool

there is an atm in the lobby, a laundry, nice dining area (good breakfast), plenty of parking in a lovely area of louisville

breakfast was amazing withblots of options.

the pool was too cold during our stay.

nice gym, pool inside, comfortable and big rooms.

the breakfast was fantastic great selection and wonderful seating to enjoy your morning meal

the breakfast was ok, but i do not think there is a need for chicken sausage.

breakfast wasn't the best ever, i made do with a bagel and a hard boiled egg.

also had a great breakfast selection

breakfast was great , the little lady that prepared did an excellent job

breakfast staff were awesome

enjoyed the hot breakfast and my kids enjoyed the waffles every morning

i really liked that we had a kitchen

pool was great, the free breakfast was more than expected, the room was awesome, the staff were super nice and

was a large party on our floor with multiple children who were local utilizing the pool

great location! anything and everything was close by. i love that it had an indoor pool.

i also was not charged a pet fee which i very much appreciated since i have a small, non-shedding dog

the kids enjoyed the pool

wish it had a jacuzzi and sauna in the pool area

was 1 of the best hotel that we had stayed at everything was great , and the breakfast was very good , loved the warm swimming pool

& shuttle apparently there was an issue with labor would have like to use shuttle to airport fitness room was

fitness room -no equipment

we unfortunately didn't make it to the pool, but i also love the mini kitchen

i liked the location, beds were comfortable and the pet fee was not bad at all!

other recommendations: an in-room safe, a desk lamp, and a soap dispenser for the guest laundry

coin laundry available for guests, with new washer and dryer

laundry facilities didn't work with a normal load

on site laundry

spacious, clean rooms. very quiet. appreciated and used the coin operated laundry room.

missed breakfast because the bed and pillows were so comfy i overslept

enjoyed the pool and gym

need indoor pool

it's unfortunate there is not an indoor pool.

very friendly staff! clean rooms that, has a great location, excellent breakfast!

ev charging

also loved that it had a laundry facility

there was a kitchen

also, i don't feel that you should say that you offer anything for breakfast

their advertising said included breakfast but was only coffee,tea and mini muffins

the corner of the walk way and it's still there, the constant smell of marijuana in the elevator laundry room, and walk

i asked for change for the guest laundry and you d thought i wanted to rob her with the reaction i got

bc it had roaches and i had switch rooms and then tried to charge us a $53 pet fee the morning of checkout saying that the guy the night before didn't let them know

strip and mcdonald's also professional and polite staff and management also free ice and on site laundry wash and dry under $5

desk clerk was nice an helpful, debbie laundry was also an security makes sure u feel safe an that u really are

out (instead of calling) that took the cake by the way then i had to find my husband (he was at laundry mat onsite) i tried to gather my things as quikly as possible

and the spa tub is worth the money

only one dryer worked on the laundry room

pool closed

breakfast.

unfortunately we didn't get to use rhe pool because it closed to early.

friendly staff, clean rooms, very good breakfast, they have a nice laundry room (we didn't use it though), they have a nice little snack store area (we used it often)

breakfast was the only thing that i would not rate very high

free shuttle service to and from music fest!

were running throughout the hotel after 11 pm, screaming and stomping, and essentially using the fitness room as their play area

pool was clean, secure and open for reasonable time frame

there was a laundry room or storage room nearby

the arrangements, the location for us, the friendly staff and breakfast was the best.

bathrooms are great but with no grab bar in bath/shower i felt unsafe

the bar area and pool looked great, but didn't have a chance to actually use either so i can't really

the location and the pool.

i took advantage of the pool, coffee service and bar

the whole place is a wonderful experience, the pool a great treat.

no microwave or refrigerator. laundry equipment didn't work nor did the drink machine's

room very clean, laundry facilities good

like the laundry facilities

is space in the back of the hotel to park a 3500 pickup and 45 ft trailer

the hotel is pet friendly without an outrageous pet fee

didn’t know that we overlooked a bar that played loud music until 1:00 am

check in as well as late check out

gym facilities well equipped and well maintained

it’s right across the street from a 3 am bar and it was very noisy and woke me up.

staff and location were great. please drink with the bar tender.

the rooftop bar was also picture perfect

loved the room and the bar on the 6th floor with a nice view

the bar genevieve is a must

thought the bar staff was in a bit of a hurry to close up and were a bit snooty

everyone from the valet, front desk, coffee shop, to the rooftop bar is so friendly, kind, and welcoming

coffee in the lobby would be nice if you come in after bar area is closed

the roof top bar / restaurant was phenomenal

the gym was great too

it was close to where we wanted to go! it was clean! nice gym!

the rooftop bar was very nice - although no one was up there but us

the gym had all the required equipment, a swimming pool, and laundry facilities

i had to walk three blocks to a store to get my kids a drink

it was very roomy, the kitchen area was very nice to have.

friendly staff! great breakfast.

i like accommodations in the suite, very comfortable with kids

like the whole r room the bed was very comfortable the pool was nice and the fitness center was good to the tv was good to everybody slept

nice gym, pool and jacuzzi area

alot of people in the pool and kids in the jacuzzi like it was a pool

pool is cold

the wifi worked very well

loved the breakfast and the indoor pool!

also the snack bar at first floor didn't keep posted hours

the room the pool and the restaurant ud83dude0d

love the gym

location, restaurants on site , nice gym

parking for front entrance, rear entrance has a faulty card reader

i also like the laundry room

private bedroom and the kitchen and all the supplies that went with it

free parking

parking lot was unsafe and pretty sure the young man with locs that was working there had his

the hotel itself had a nice bar, taco restaurant, and nice gym

the bar and lobby hang out areas, room was perfect, location was fantastic - so much to do on the block

checking in at the bar was a little strange

the bar in the lobby is very cool and we were lucky to have it to ourselves

great location. cool bar with games. good gym that’s 24/7.

we loved the decor, the bar area and drinks, and the beautiful quiet room!

the room double sinks, seperate shower and head, nice view, well appointed, staff very nice, bar and restaurant the toast of the city

everything about this hotel was fabulous. a special shout out for the staff at the bar .....

gym was great, as well

anything, maaaybe would love room service option because restaurant is so good- but that s really reaching for something

however, hotel’s bar was the part of the stay

night and there was obviously a lot of people in town so you would think you would staff the bar and restaurant appropriately

laundry facilities are downstairs with a great-looking fitness area

laundry facilities are downstairs with a great-looking fitness area

for example, a dedicated hotel tv channel told there was a 'fitness suite' but didn't tell me where or how to access it

we couldn’t use the fitness room and the vending machines didn’t work but i still got charged full price

pool was freezing so my kids didn’t swim, the shower was falling apart and there was mold in the ice bucket

bar also available

they have a cash bar in the lobby

staff was nice and breakfast bar was good.

wasn’t able to swim d/t kids throwing football around

out bagged breakfast in the morning was a good idea considering the pandemic

many kids that were staying at same time a little loud

a lot of kids

good location breakfast was average

everywhere i would look would be clean and fresh smelling, no trash anywhere, room service was very discreet and subtle so as to not disturb you, the room was well-equipped with

laundry room nice perk

pool closed at 10

indoor pool

the breakfast was very good. a/c was quiet. beds were comfy.

we always come back. wish the bar didn't close early on game nights.

-11p)

hotel's fault, but no pool or bistro bc of covid

well kept pool with great hours

found again - very shoddy especially as it was made out to be my fault hotel was full of loud kids

everything! absolutely the nicest hotel i ve ever been in and the pool area was spectacular!

pool was closed, hot tub was closed even though i called ahead and specifically chose this hotel

hotel itself was absolutely beautiful, and though i was a little unwell and couldn't go to the pool, the photos of it were lovely

jockey silks bar was amazing

room service was excellent

room size so it was super roomy for my family of 5, i'm guessing because it was summer and the pool was closed for repairs

the shops, restaurants, coffee shop and gym are so

had to take the steps a few times but that wasn't a bad thing since we couldn't make it to the gym didn't have a microwave in the

a hotel this large and priced at this rate should definitely offer room service

the breakfast buffet at the restaurant was pricey, and because of covid they do not have room service

kids cancer alliance gala

there is a bar and a starbucks inside the hotel which was nice

room service options and menus are limited

the market place is great and the gym had everything i needed to get a good workout in

room service was impeccable and honestly a good value for a luxury hotel

the pool had an issue while we were there and wasn't able to be enjoyed

the pool, restaurants and shops!

library bar was really nice and joe the bartender was awesome

best hotel tv i've seen and great location and amenities (coffee shop and gym)

is so upgraded, including the gym

a vending machine in the gym for water?!

liked the fresh/modern look of the room and their indoor pool

location, and the gym

shuttle available from or to the airport, poor breakfast is only ham sandwich which i dona

from there, there were room service trays sitting outside of the rooms from the night before i checked in, and the trays

i didn t like that the resturant and bar wasn t open until later.

free breakfast and nightly reception, free shuttle to airport

too many hidden fees!! the wifi is not free and vaket parking is $30 a night.