whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

nice common area with a pool

the beds were super comfortable, the pool was awesome, the location was perfect, the staff was great

had a private suite but no pool on our side the pool was located across the street in the main part of the

the badrooms of the swimming pool are very small.

in the mini golf area, they left us without lights

beds are super comfy and deep, the bathroom is big with a real bathtub and awesome shower, the pool is really fun and deep with a good view of the beach, the

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

parking , nice staff, top marks to the young chef who spoke english

nice mexican breakfast

on-site parking was very welcome

cluded) - staff were very friendly and helpful

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

breakfast was nice and served on time

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

staff was very helpful and restaurant was very handy for breakfast

the hotel has a beautiful central courtyard with sun-deck and small swimming pool

pool was great and was surprised to find a small gym

the restaurant serves very good local cuisine, and i enjoyed my breakfasts very much

suppose to include american breakfast

the swimming pool in a secluded terrace is another plus

swimming pool was closed during the mid-afternoon when i tried to use it

great location! good wifi!

view; looking down , we were on 5th floor , the pool but what we mainly saw was units of refrigeration

the pool is not suitable for training, but it s good enough for kids to play and for grown ups to chat with a cocktail in hand

room look like disgusting no hot water parking sucks

with mold, and the room reeked of humidity, we got a horrible view of a unfinished constructed parking lot

is not clean, it smells bad plus the parking area looks terrible

great that it has a parking in the city center

pool

nice to sit on the terrace bar overlooking the zocalo

the rooms are super confort and clean, the workers are kind and the swimming pool is amazing

it has a rooftop pool (we didn't use), a small gym, and other amenities

there's a mezzanine level gym and pool with lots of space inside and out

great features which makes this hotel unique, we can write in the guest 'book, eat , enjoy the pool, hear the m music from the street, take a great shower, all is to my like our parents brought

ok wifi

arrived at hotel 7am early but they do early check in for us

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

good value for money and wifi seemed to work well

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

the staff is very nice, the wifi works well in every area

they have a good wifi connection

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

trued to charge us more for an early check in than quoted

super clean, amazing customer service, food was amazing, the pool was awesome

indoor pool, staff absolutely lovely going above and beyond, bar service

pool area was never busy and very chilled

the complimentary breakfast was delicious and staff again was very friendly

i liked the location, the water pool was nice, also the restaurant has a

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

clean, comfortable hotel room with free hot breakfast. very nice staff

i like the service, hotel was clean, comfortable rooms, and pool was cool.

wifi did not work well and not good cell phone reception in the room.

the pool

i liked that they have a shuttle bus to the airport and it's very close to it

allowed us for early check in which is great

tried to call room service 5 times with no success

the gym was really basic and the pool wasn't very attractive

no elevator in the parking

there is a small but nice rooftop pool and a gym on site, and secure underground parking

there is a small but nice rooftop pool and a gym on site, and secure underground parking

great parking facilities

pool, room quiet at night, good location for port, sea front and town

huge secure parking

the rooms were clean and the gym and pool was good.

has a parking for free

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

to small, no closed parking, pool very small for to many guess, kind of expensive for rooms i was expecting a very nice

parking location far

location, helpful staff, room service was good, nice big room with ac, the pool was great

the pool in the roof

rooftop pool - close to everything - breathtaking view

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

room and bathroom, very kind and helpful staff, great view of the port and the sea, swimming pool, luggage may be kept in a storage room after

the gym is available by timed reservation and very well sanitized between users

the staff and bar staff were helpful and friendly

the kids really liked the pool

wifi worked ok

they also provide roku tv and wifi

was hard to lock the balcony doors, there was no wifi inside the room

the ac and wifi was very fast as well

wifi was slow most of the time.

wifi is poor

hot shower, strong wifi

nice clean rooms. good breakfast options included in the price. a good value

different breakfast options every day

also very well attended secure parking lot was a bonus

pool was small. cold.

i think the breakfast can be better but for the price is good

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

you like to swim then this is not the pool for you

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

no parking lot aside the hotel

the secured parking and the view.

cleanliness of the rooms and the view, the pool could use some more clean water

rapido wifi, muy bien instalacion de enchufa y seguridad.

breakfast,location

the swimming pool is just enough family with kids up to 12 years

breakfast was very good

the breakfast was basic but good

the swimming pool is just enough family with kids up to 12 years

been nice to have something in the kitchen like glases or plates

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

pool is really good

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

- car parking - very friendly woman at the reception - very affordable

english speaking staff, parking in a gate

i saw there is a big parking place but i was by bus so i didn't use it

we had to park on the street because of their limited parking space, but it was safe

parking garage

changed to a different one later) the wifi is low and unstable

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

this room

they had a very nice pool that was nice to swim in

they allowed us for a couple hours late check out

the pool was a decent size and there was a kid-friendly pool

people nice.lots of near by restaurants.the pool view is good.

kids complained every time we walk by )pool was okay price to much for this place

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

nice service, nice rooms and enough space for parking at the hotel.

loved the pool!

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

got at first one by the parking lot and there was way too much noise)

secure parking comfortable very clean

wonderful location, great staff and we loved the pool.

linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

room service is charged a lot extra

the swimming pool and the room. it clean and comfortable

good equiped with gym, pool and play area for children

we also had a room next to the pool and by the reception

the view on the swimming pool is great

i liked the pool and the location near the beach.

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

breakfast was not worth the money.