the pool

breakfast and bar is also nice and prices are not over priced

slow check in, menu not available for room service, bar closing early, internet failing

great place for family with kids.

the pool itself was good size and perfect as for watching sunsets

the pool was pretty small and the private beach dirty

liked everything great breakfast we used the bikes and the kayaks

breakfast was in a nearby restaurant

only breakfast

staff of xenia and juan were exceptional down to the waiters alejandro & eduardo for our morning breakfast and snacks on the beach to the cleaning ladies victoria and sara

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

nice pool

good breakfast. nice pool. overall it looks like a good location.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

free breakfast is sweet bread, juice, and coffee

was great for a nice comfortable small hotel with an adult and kiddie pool, restaurant and billards room

location on the beach can't be beat and the pool is a great alternative to swimming in the gulf

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

beach not the most beautiful but really enjoyed the pool

the open pool was being repaired

the glasses are dirty, the indoor swimming pool as well

there is zero parking for anything taller than 7 feet

parking lot entrance extremely narrow, elevators not accessible

no room service. the restaurant area gets too hot. is expensive.

room service the smoke detector flashlight above the bed very annoying

i especially like the pool/jacuzzi area and the milkshakes

the breakfast was delicious, the shuttle to the private beach was quick and easy

the pool, restaurant area, and beach were all beautiful

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

the included daily breakfast was awesome--lots of choices and everything fresh, including juices and made to order

nice rooms, cheap and clean, breakfast included

it'll be great if they can place some umbrellas in the pool area

liked the location, the pool, and the rooms were relatively clean for the price

i don’t eat the breakfast there

the included breakfast

ds super enjoyed the pool with the slide

the swimming pool is clean

the facilities are great for families

we were in the swimming pool and the staff continuously cleaned everything around the area

we had a great time at the pool, and the poolside service was first-rate

pool area was well set up

the buffet was average with limited selections. price way to high for the breakfast buffet.

to have breakfast you have to make huge lines as if you were begging for food

location, amenities, restaurant, pool

the pool and the room

great location, staff very helpful, breakfast very good definitely i will come back.

the breakfast was offered at a different hotel, which made it inconvenient.

room very confortable good breakfast employee are very gentle the access to the beach is good.

the included breakfast met our needs and had a little variety from day to day

is through the sister hotel holiday inn that also allows access to its pools and a great buffet breakfast at a reduced price

the breakfast was good

breakfast was fine and the staff was super friendly all the time

the breakfast was ok, not great, and if you got there after 9am you had to wait to enter (hotel was

everything. everything was excellent! the pool, the gym, the room... everything!

no good option of breakfast for vegetarians

the pool had a pool bar we loved

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

view of beach and pool was excellent

clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is unbeatable

the hotel provides beach chairs and umbrellas to their guests with bar service

location, pool, beach on site, restaurant has buffets it has a convenient store and starbucks

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers)

iove the customer service and excellent room service !

great for kids

i liked the free parking service and great beach and swimming pools they offered

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

i like everything the pool, food , services

room service & location

excellent food and good value for the money. beautiful garden and pool.

elevators not working tv with distortion cold water dirty curtains valet parking very rude

has good parking and grocery shops around

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

location , valet parking for the car

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

the new pool was nice

only 1 pool instead of 2

nice pool and comfortable bed

roof, good swiming pool, large bed

location was excellent, parking available

left side swimming pool water a bit cold

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

the valet parking wouldn t even say hello and had very little interaction with customers

size, lobby,parking

size, parking, lobby

well located, great swiming pool and easy access to the beach

beach can be accessed from the hotel pool grounds

we do understand the situation with covid-19 that the pool and beaches were closed

the lawn around the swimming pool was poor.

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

pool was a good size, you have access to the beach via steps, but not directly by the hotel , 100

pool is amazing. walking distance to the beach. has several beach access.

it was a great location at the sea. nice warm swimming pool.

the beach and pool

location, great pool and access to the beach, good cafeteria service and outstanding room cleaning service

access to the beach and pool was great

great breakfast and location wonderful staff

access to the beach bars and clubs around breakfast buffet included beautiful view to the

i loved the view. the breakfast and the kindness of the staff. the rooms were clean too.

nice beach near about 100 metres. jazuzzi and pool was nice.

safe parking, friendly staff, beautiful views and spacious balcony

the hotel is very loud from the street and from the pool

i liked very much his pool and the building

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

we also had a room next to the pool and by the reception

the view on the swimming pool is great

i liked the pool and the location near the beach.

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

gym did not have enough equipments and so small, swimming pool small and not clean.

the swimming pool and the room. it clean and comfortable

wonderful location, great staff and we loved the pool.

5 stars this is false the property is a 3 star old hotel the pool is untouchable the view are very old properties the pillows are so small your head won t fit

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

the breakfast buffet was great

tinny thing not 10/10 is breakfast

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

got at first one by the parking lot and there was way too much noise)

swimming pool was very, very dirty

over a block to the beachfront, great parking, staff wonderful

looking hotel, spacious rooms, big parking, good brekfast for 90 pesos, locations is convenient - between historical center and boca

bed was confortable and the pool area is big

kids complained every time we walk by )pool was okay price to much for this place

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

the pool wasnt clean enough

gym had no a/c. parking garage was too scarey to use so parked on street.

they allowed us for a couple hours late check out

they had a very nice pool that was nice to swim in

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

changed to a different one later) the wifi is low and unstable

no wifi code was provided

this room

i saw there is a big parking place but i was by bus so i didn't use it

- car parking - very friendly woman at the reception - very affordable

we had to park on the street because of their limited parking space, but it was safe

parking garage

english speaking staff, parking in a gate

pool is really good

there were no lights in the pool area and it was freezing

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there is a pool in the hotel and an elevator

has a nice pool, good location, several oxxo bearby, block from the sea

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

the pool is well maintained

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

rapido wifi, muy bien instalacion de enchufa y seguridad.

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

the breakfast was basic but good

the swimming pool is just enough family with kids up to 12 years

the swimming pool is just enough family with kids up to 12 years

the breakfast was amazing. and the pool was clean.

hot shower, strong wifi

no parking lot aside the hotel

the secured parking and the view.

and the valet parking was pretty slow

weak menu. no self parking

let parking)

location, room size, breakfast

different breakfast options every day

you have to leave your car keys at the parking lot

didnt get the breakfast with the room, but the two times i ate were delicious

pool is big enough for three overweight children and no one more

i liked how they were able to give you a ride to the airport and had included breakfast

wifi was really slow

good breakfast

liked the pool, the room and the staff

beautifully furnished, clean, free onsite parking, close to airport

the ac and wifi was very fast as well

wifi was slow most of the time.

wifi is poor

ry poor signal)

they also provide roku tv and wifi

room and bathroom, very kind and helpful staff, great view of the port and the sea, swimming pool, luggage may be kept in a storage room after

the only thing i didn't like was room service. the food was horrible.

lobby bar ran out of red wine on new year's eve

the kids really liked the pool

excellent bar and nice view.

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

pool on roof

is no parking lot, so the car needs to be in the street one of the rooms had a coffee maker, but the

like that parking for vehicle was not on property

parking is out of the hotel facility

nice pool area and restaurants, foodstalls nearby