nice common area with a pool

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

the beds were super comfortable, the pool was awesome, the location was perfect, the staff was great

had a private suite but no pool on our side the pool was located across the street in the main part of the

the badrooms of the swimming pool are very small.

in the mini golf area, they left us without lights

beds are super comfy and deep, the bathroom is big with a real bathtub and awesome shower, the pool is really fun and deep with a good view of the beach, the

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

parking , nice staff, top marks to the young chef who spoke english

nice mexican breakfast

on-site parking was very welcome

cluded) - staff were very friendly and helpful

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

thing if i had to give a suggestion on how to improve things would be at the restaurant, decent breakfast but they should add way more to it than just three trays and some fruit, trust me we ate

pool was great and was surprised to find a small gym

to most attractions, good breakfast buffet, serene, helpful staff, good wifi, just wish the maid did not knock on my room

could have included the breakfast in the rate and they didn't

staff, good wifi, just wish the maid did not knock on my room every morning asking if i wanted my laundry done

pool area clean and comfortable

the pool is not suitable for training, but it s good enough for kids to play and for grown ups to chat with a cocktail in hand

swimming pool was closed during the mid-afternoon when i tried to use it

the swimming pool area and the breakfast at the restaurant.

parking space is not in the hotel, so they take your car somewhere that you don't know how far and

location plenty of parking. clean

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

great location, nice size room, free parking, wifi.

superb parking

door, direct access to hotel, outside options complicated) exceptional service from the

ok wifi

arrived at hotel 7am early but they do early check in for us

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

reception staff lovely—special thanks for the early check in—and very helpful

the rooms are super confort and clean, the workers are kind and the swimming pool is amazing

we liked the pool and the bar

make sure to checkout the restaurant bar (outside in the corner) el estribo, they have great food and drinks

great location, good wifi if you are near the router. very clean, working a/c

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

the staff is very nice, the wifi works well in every area

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

room service everyday and fresh bottles of water

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

great location to the waterfront and zocalo frees secure car parking

parking is great behind a gate maned by staff

trued to charge us more for an early check in than quoted

very good breakfast and actually also location of the hotel

to the downtown and malecon area, free parking, the wifi, the exercise gym and the 25 meter pool for lap swimming

the rooms we had were big and comfortable, the swimming pools and gym oh a very good standard

i also enjoyed sitting by the pool

pool area was never busy and very chilled

allowed us for early check in which is great

excellent wifi

car parking was awkward

no elevator in the parking

the room service was very kind

there is a small but nice rooftop pool and a gym on site, and secure underground parking

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

breakfast was nice and served on time

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

excellent parking assistance for a busy night. breakfast variety.

delicious breakfast with fantastic orange juice

noise from pool pump 1st floor.

changed rooms for us on day 2 because noise from pool pump was very annoying

clean and friendly. very professional. good value. on site secure parking was a bonus.

the pool only gets sun in the morning which in december makes it hard to use as

very good when staying in port of veracruz. nice outdoor pool, good rooms

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

hotel has a great view from the top of the building where the pool is located, the room was clean with plenty of space

the incredible view from the room turns to completely breathtaking from the rooftop pool

the pool in the roof

is no parking lot, so the car needs to be in the street one of the rooms had a coffee maker, but the

a little more polite they treatment like a delinquent because the reception forgot to give me the parking

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

the gym is available by timed reservation and very well sanitized between users

room and bathroom, very kind and helpful staff, great view of the port and the sea, swimming pool, luggage may be kept in a storage room after

trays of room service stood on the hallway for two days

gym was disappointing in terms of quality and amount of equipment

the wifi was pathetic in our room

was hard to lock the balcony doors, there was no wifi inside the room

ry poor signal)

wifi is poor

they also provide roku tv and wifi

the ac and wifi was very fast as well

also very well attended secure parking lot was a bonus

possible for the kids to swim in it)

breakfast included was great

nice breakfast buffet/nice waiters

location, room size, breakfast

and the valet parking was pretty slow

let parking)

very small pool for too many people

no parking lot aside the hotel

cleanliness of the rooms and the view, the pool could use some more clean water

breakfast.

i like the service, hotel was clean, comfortable rooms, and pool was cool.

a bit noisy at night, and the pool was not clean

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and

really appreciate the shuttle service that they offer from and to the airport

hot shower, strong wifi

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

rapido wifi, muy bien instalacion de enchufa y seguridad.

breakfast,location

the swimming pool is just enough family with kids up to 12 years

breakfast was very good

the breakfast was basic but good

the swimming pool is just enough family with kids up to 12 years

been nice to have something in the kitchen like glases or plates

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

pool is really good

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

has a nice pool, good location, several oxxo bearby, block from the sea

- car parking - very friendly woman at the reception - very affordable

english speaking staff, parking in a gate

i saw there is a big parking place but i was by bus so i didn't use it

we had to park on the street because of their limited parking space, but it was safe

parking garage

changed to a different one later) the wifi is low and unstable

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

this room

they allowed us for a couple hours late check out

the pool was a decent size and there was a kid-friendly pool

people nice.lots of near by restaurants.the pool view is good.

kids complained every time we walk by )pool was okay price to much for this place

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

nice service, nice rooms and enough space for parking at the hotel.

loved the pool!

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

got at first one by the parking lot and there was way too much noise)

secure parking comfortable very clean

we also had a room next to the pool and by the reception

the view on the swimming pool is great

i liked the pool and the location near the beach.

excellent food and good value for the money. beautiful garden and pool.

room service & location

i like everything the pool, food , services

the pool over crawd

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

location was excellent, parking available

good wifi for remore work

spa was great

we were still able to relax at the swim up bar and have some poolside nachos

iove the customer service and excellent room service !

the service at the pool bar is not good