good breakfast, very comfortable bed

the fact that they actually provided breakfast was also appreciated

nice hot breakfast, too

four of our group used the gym area and liked the equipment offered

very clean! the breakfast was great!

breakfast wasn't great

both the pool and breakfast were good!

bed was so comfortable. breakfast was delicious.

staff was great pool and hot tub were open

coffee and breakfast was very good

the breakfast choices

breakfast

very wonderful staff, clean rooms and lobby, good breakfast, too

location...staff ...quality comfort...cleanliness.. breakfast

it seems that the coin operated laundry may have been out of order

breakfast was fine, room was amazing.

breakfast did not offer many options and the options that were available did not taste good, poor

several handles were loose on towel bar and shower door

room was big and comfortable. good breakfast, and frei day staff

a nice stay, quiet night, and good breakfast bar

it was clean. the breakfast was really nice.

clean and ease of parking.

free breakfast

that they had food that i could buy for my room, a washer and dryer in the facility and a great gym and pool

it did not have a full kitchen & there was no place in the room to hang clothes

breakfast was god awful

stayed 11 days and it would ve been nice if the breakfast had changed a little bit in that time that we were staying mean every day it was the same

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

location was good. room well located, parking good.

very modern. plenty of well lit parking.

cleanliness and awesome morning breakfast

when checking in was very kind, the breakfast was great, the room was nice and spacious and my kids enjoyed the pool

we didn't use the pool or workout areas, so i can't speak to that

it for the pool for kids, and it was closed to fill up with a hose so we didn't get to use it

pillows were like clouds, the pool is salt water leaving your skin so smooth, the water pressure in the shower is amazing

water pressure in the shower was kinda weak, the pool was kinda small and felt crowded with only 5 people in it

part of the hotel was and how pleasant and professional the staff was from the front desk to the kitchen crew to the cleaning staff

rooms were spacious, loved the kitchen space

pool small and water cold and bar closed

we used the guest laundry service which was great with a longer term stay

location and a breakfast i can always count on.

breakfast was good. the front desk ladies were very funny and a joy to be around.

a good breakfast cant complain

and yes, a wonderful breakfast

it was my 2nd time staying here, great staff, great room and great breakfast!

breakfast was right on time and concierge was very hospitable, i appreciate his hospitality.

no breakfast last day. didn't clean room second day. know it was because of covid.

sorry left early to use breakfast

half of the equipment in the gym was broken and rusty

nice pool area and free hit breakfast included

the free breakfast was amazing with many choices

desk was friendly and helpful, and great breakfast options

very nice breakfast and comfortable.

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

hot breakfast, coffee and water available 24/7

the layout and lap pool. nice restaurant

spa and the grotto experience were exactly what i needed

spa was great, lobby was awesome to hang out in and we were upgraded to a suite and it was heavenly

the room service breakfast was pleasant.

ordered room service for breakfast

the pool was freezing. the smoking was horrible it smelled so bad.

i like that they have an indoor pool and a location is closed to worlds of fun

swim pool was not heated

great location, very friendly staff, kitchen equipped nicely for extended stays

the pool not being open and when it was open in the morning it was freezing cold

also the breakfast was very good

not that i didn’t like it, but the the pool was a bit too small

the salt water pool was wonderful

the pool was small but perfect for our kids age and it was clean and warm

room awesome . stayed longer would use pool and gym.

nothing fancy but certainly worth the money. no early check in available at all though

close to world of fun and casinos

great bed - friendly and helpful staff- good breakfast easy to find- good tv

the breakfast was incredible

really nice lobby, clean room, breakfast, laundry

the pool closes at 5

the children enjoyed the pool

pool & very thing closed at 8pm so there wasn’t anything do after 8pm

location and pool was great

we enjoyed being so close to the parks and the pool in the village

my kids loved the pool and my husband enjoyed his workout in the fitness center

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

clean, spacious, complimentary breakfast

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

the continental breakfast and location

breakfast wasn’t that great. more of like a vegetarian breakfast.

thought the pool was back open but it wasn't

the indoor pool was beautiful

everything was perfect except for indoor pool.

nice continental breakfast

breakfast and easiness of extending

a great room by pool ( we requested) no noise problems friendly staff beds were very comfy breakfast was good

the pool area was noisy and the decking around the pool was too slick for toddlers.

breakfast was good.

the room was clean and they had a great breakfast.

the front desk staff and the room service staff were friendly and helpful

parking garage access was easy and safe

people around the parking lot late at night.

the bar and the pool table

the pool was nice and microwave and fridge in every room!

huge and free parking; 2) a nice bar / cafe which is a plus, you don’t have to find a restaurant to have dinner; 3) huuuge king

no smoking facility and the fact that it had a bar and restaurant

is looking like new , very clean , breakfast was very delicious possible to choose in menu steff very friendly , super

comfortable, clean well cared for bar welcoming

property was very clean, the rooms were very nice, the staff was great, and also they give you breakfast vouchers for your breakfast and it’s made to order

they didn't serve breakfast because of the corona virus, but other than that it was a good stay.

close to the casino

location works good for me it’s not to fr from home also next to america star casino so had entertainment close the stuff was very next every employe i seen had a smile on their

didn't even stay we checked in and didn't go to the room went to the casino

there was no continental breakfast or coffee in the lobby, probably due to covid-19

gym/workout room next to my room didn't work out well

swimming pool could of been bigger.

my favorite part was the gym and the pool conveniently located by the gym

clean and a beautiful bathroom. kids loved the pool.

the pool, patio and gym are also very nice

clean, not too far away from harrahs casino , good price.

it was clean and quiet. breakfast great!

breakfast was very good

the breakfast was very good. staff very friendly and helpful and room very comfortable

good breakfast

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the breakfast.

the breakfast was pretty bad

new clean nice staff especially the breakfast lady

the breakfast was super basic. they don't have too many options.

the food at the noodle bar was not tasty at all. we did not eat it.

stayed at the harrah's many times before, but the quality of the food that is being served in the bar is terrible now

big comfy beds, casino downstairs, nice place.

casino bar tender

casino was on point

loved the pool

we’re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up in the room

was very noisy the first night we got no sleep we went out for breakfast bc there were kids and baseball players and parents everywhere not a whole lotta room the next afternoon was

kids were looking forward to donuts at the breakfast bar

wished it had an indoor pool.

room was clean, bed was comfortable, pool was nice

great rooms, clean facilities, great breakfast!

pool water could be warmer

the kitchen area was very

breakfast was a little limited in options

it made my day to open my door to go to breakfast and by greeted by the most sincere good morning ladies

we came as a large group with over 20 adults and over 20 kids

the rooms were really nice for us having 6 kids

went the night before a game and hotel was filled with trash people

shuttle to and from the airport a big bonus

the pool was small

breakfast wasn’t great but for us that didn’t matter

was surprised that i had reserved a suite with a kitchen

breakfast was really great.

the pool was down.

was so good lastnight the bar man was very great love his work he’s a very good worker i will be back in the summer

young funky vibe, but loved the bar and lobby area

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the glass with

room was clean, gym was incredible for a hotel

gym, bedroom layout

rooms are spacious with a full kitchen

huge tv, nice kitchen set up, comfort bed (pillows were really poofy

breakfast and decaf coffee available upon request

the breakfast was great

wonderful breakfast

pool was open and breakfast was served unlike other hotels near by tha othe family members stayed

pool was still open, which was nice

the spa was not working. that was why i chose the hotel . kinda disappointed.

great beds, love the black out curtains, nice staff, liked the free breakfast, love the hot tub

pool was great and room was good.

the room we got was real clean pool view

to covid-19 no coffee, no breakfast, no pool

would have been nice to get pool passes for the extra kids we were visiting with

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

the staff was great! the breakfast lady was amazing!

pool was freezing so couldn’t enjoy that no conditioner in the rooms the carpet and flooring in

restaurant quality free breakfast

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the rooms were very clean, the staff was great as well as the breakfast

kind of bummed that my kids didn’t get to swim because of it being overcrowded

breakfast was great the location was good and minutes from shopping centers and resturants and the

i miss the breakfast. but it is undergoing new management.

the gym in particular was very bad

breakfast and how nice the facility was.

the laundry: dryer was out of order

wifi was fast

left a small pile of laundry and have called they stated that couldn

clean room, ground floor, convenient parking, adjustable thermostat, quiet.

the gym wasn’t anything amazing but it was nice to have the option

the breakfast i wanted some real food

breakfast

the room was equipped with a kitchen, so it's practical if you stay for a couple of days

breakfast was very convenient and had a good selection and numerous options as well as coffee, milk

don't understand why, when i request kitchen items like dishes, silverware and potsand pans, that you would not also send dish soap,

bed was comfortable. tv had good channels. shower was pretty good. enjoyed the pool.

no pet fees

super friendly staff, nice pool,

location was tricky to get to first to turning into the parking lot. pool wasn't available.

pool closed and grate sticking up that was roped off. no coffee in room either

room was very nice, and the breakfast was wonderful.

airport shuttle was prompt and the driver was very helpful and friendly

shuttle bus driver (lacey

the pool and gym were great too

pool was clean

beautiful facility. we enjoyed breakfast, it was delicious. i would stay here again.

there was a nice breakfast in a spacious dining area

there were kitchen supplies and plenty of places to sit

we really enjoyed our breakfast and the kids loved the pool. very nice facilities.

breakfast same every day- even fruit variety would go a long way

went to sleep at 3am and at 7 am there were kids running back and forth dropping stuff on the floor

the breakfast was expected but would have liked for it to be better

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

needs a better breakfast. the current breakfast leaves a great deal to be desired.

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities need help they are old enough that they were very well and there's not much in

happy hour and snacks for the kids.

breakfast and snacks were great and loved having them as an option

of kids in the pool and hot tub

beautiful hotel with a huge breakfast buffet.

this was a great, clean, safe environment. the breakfast was very good.

the breakfast is always incredible and the pool was fun for my son

clean, nice saltwater pool, friendly staff.

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room behind us/on the same floor were very noisy always running up and down the halls

nice, clean room. accommodated our pups. nice pool.

the breakfast is always incredible and the pool was fun for my son

there was plenty of parking in a quiet neighborhood near downtown

appreciated the decor, soft linens, available drinks, and full breakfast provided

there was no steps or railings to get in & out of spa tub

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

breakfast & location were just fine for what we wanted to do.

great staff!! loved the sports bar as well!

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 930 even though there wasn't anything close to eat or enjoy a drink only thing that

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

except the parking was fine

was well decorated, staff was very accomidating with early check in and late check out

parking lot was full and the lady wanted me to park behind the building in a unlit restaurant

room service is very punctual and willing to help

staff was very friendly. nice clean rooms. great breakfast.

staff is always polite and it's got a nice pool

we told him and he upgraded us to a suite and really went the extra mile, gave my kids free waters and fruit snacks

the breakfast was lackluster.

was nice to have breakfast especially during the covid scare

breakfast was limited options.

very clean shuttle service handy

at the front desk at night was absolutely amazing

a better fitness room with more equipment

the shower had lots of water pressure. the bar had great food!

and also i asked late check out because of my flight and they gave 1 hr more to check out at noon instead of11 am

nice pool fitness center good location and great value for my money and 8 mins from airport

room was spacious, clean and comfortable

clean staff breakfast all was great

free airport shuttle and park and fly offer to leave your car at hotel for $7 a day

spa tub

breakfast was great. great customer service.

breakfast isn't early enough.

breakfast was great, lobby was clean.

i didn’t get to try the restaurant or bar while i was there but i will next time

the pool and the hot tub were perfection

it needs an indoor pool.

breakfast was not good but it wqs heated up, what can you do

pool was closed & we would have used indoor pool

gym extra small and no weights

small but well-equipped gym, great breakfast, very comfy bed and room

my kids had to swim in the dark, wasn't very many lights outside

plenty of parking.

heated pool. omg so needed

excellent pool! excellent breakfast buffet! shuttle from airport was very convenient.

we had kids and that was one of the main reasons staying there

the hotel was very clean, breakfast was great. gym was clean which was a plus.

friendly staff and the shuttle service was excellent....minimum wait.

were clean, beds were comfortable, staff were friendly, breakfast decent, daughter enjoyed the gym

the pool was clean and relaxing

free breakfast was also available at 4am with those for early morning flights

high pet fee. meager breakfast.

there was no breakfast because of covid-19 and it was no smoking

didn't have breakfast and there were no sheets for the pullout inside the room there was also no laundry bag and the guy

it was awesome plus free laundry which helped out tremendously

at only 20 minutes from the city and for the price, and convenience of having a full kitchen, i would absolutely stay here again if given the opportunity

they charge $25 for early check in and check out time is 10:30am instead of 11am like 99

place will work with u on early check in late check out at no cost and they willing to waive the deposit

it all began over a glitch with card (on an unannounced trip) for the pet fee

wouldn't have stayed there if it wasn't across the street from the casino.

the distance from the casino

rooms hot. located middle of nowhere by casino. no restaurants,

it's right across street from argosy casino.

no coffee pot in room. no breakfast

so i didn’t even have a chance to go to casino

staff in the casino bar was not friendly was rude at times

the room. and the casino

but the room and bar were great

that's it's a casino it was a little out of the way, but well worth the extra driving time

pet friendly and pet fee is

restaurant and bar were both closed the first day we were there.

clean, nice location, great gym for a hotel

the bar & grill adjacent to the hotel and closer to the river is very good

people using hotel parking lot for the bar across the street

they did have a water machine in the gym that was good

the view of the water, the outdoor area by the bar was very nice and relaxing.

barn-style door in bathroom did not have a lock or give a sense of privacy in the bathroom pool: indoors and had no ventilation at all - glassed in with no opening doors or windows so it was

the bar and the bartender on 12-24 was very customer oriented and she did a great job

the kids enjoyed the pool

nice breakfast, coffee in the very early morning. good guest laundry.

breakfast room was very welcoming and the staff manning the food did an excellent job, especially

24 hour gym.

breakfast could be free, since ur paying for lodging and parking

great hotel with excellent amenities. free guest laundry.

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast selection. who doesn't like bacon? out of three mornings there was none.

very clean, great breakfast, whitney was so friendly!

then the breakfast excellent so close to the convention you can walk and ride the train for free

free parking. good fitness room

there was an adequate gym

they had two places to park the 26' uhaul with auto transport

beautiful place great decor. everything was very clean. breakfast was good

breakfast was great the swimming pool was a little cold that was very comfortable

availability of snacks and the breakfast area was the nicest i've seen in a best western

clean, location, friendly staff, price, breakfast

what time we spent there was nice and loved that the room had a stocked kitchen

was great, the pool was fun for my kids and it was very quiet and comfortable

excellent breakfast, for a hotel anyway.

had a pool and outside picnic area that we were able to use with our kids

i like the fact that i had a kitchen and two separate bedrooms

the gym was great

, dresser with built in bar type fridge which worked for our needs

gym equipment didn’t always work

the savoy bar inside the hotel was a perfect stop for a nightcap

the gym was really cool and i loved the penguins

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200+

breakfast was great. staff super friendly.

convenient location! friendly and engaging staff! excellent breakfast!

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said we couldn’t do it

great breakfast at restaurant

rooms or enough light room service food terrible

the wifi wouldn t connect and the parking was expensive

nice bar and restaurant - even open thanksgiving morning for breakfast

loved the hotel bar and restaurant! great location!

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

the staff was really nice. anna with room service was really nice when she delivered my food.

the underground bar was a great amenity! service was great

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

no other amenities like a sauna, pool, gym, etc

everything, location , room service, everyone was friendly and very helpful

great room, great food from room service, perfect location!

bar soap in bathroom, also cleaning people did not supply a laundry bag

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

room service was quick and friendly

nighthawk bar with live music awesome

location was great, lobby was nice, bar was nice.

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

the coffee bar seemed under staffed each morning which created a slow start to the morning.

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

breakfast was good , needs to have cereal and little more variety

the breakfast was brown bags due to covid but it is understood!

we liked the pool when it wasn't bombarded by kids

were very dirty, smell was awful, very outdated, strange people staring at my kids at the pool

would have liked cereal and milk available at breakfast. but not necessary.

nice staff, clean rooms, pool!

pool, breakfast was incredible, staff, the included dinner, clean, comfort

room service food was excellent, the staff went out of their way for you, extremely friendly.

my children's breakfast meals were not included.

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

location was great for attending an event in the p&l district and bar was solid.

nice bar too

i also did not like the fact that the bar does not open until 4pm

rooms with small kitchen, living area and separate bedroom

breakfast was good

space great.... kitchenette love... friendly staff

only thing we did not like was that we where in room 108 and the noise from the kitchen/maid service next door was not pleasant and the bathroom vent is so loud that we refused to

clean. breakfast was very good. parking was adequate. staff was helpful.

didn't have breakfast at the hotel, so i cannot say if it was good or not

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

location, room, gym

great location! very nice clean rooms! great breakfast!

breakfast was delicious and awesome

om service, checking out, etc)

the pool and hot tub were very clean and offered a nice view of downtown from the windows

view from the room, very comfortable beds, great amenities like the gym and pool

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

flimsy plastic cups, barely any facilities in the room or in the hotel, better-than-nothing gym, and etc

the kids loved the indoor pool and free breakfasts

breakfast could be warmer

breakfast was good

breakfast options were good and the pool was also great for a refreshing swim

our room smelled like smoke and the lights in the kitchen were not working

only avaiable was a small bar like order area

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their lobby

pool

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room