the staff was super accommodating, the bed was like sleeping on a cloud and the hot tub/pool area was spotless

spa and the grotto experience were exactly what i needed

outdoor poolo& jacuzzi

i used all of the facilities: water (in and out), gym, and the lovely three owl bar (+) gym was good and the spa wonderful (+) the gym is a great size and has nice equipment

spa was everything

the pool could have been warmer, but we arrived at 8 degrees in the middle of a snowstorm.

staff was great pool and hot tub were open

the pool&hot tub,breakfast was really good all kinds of stuff to eat

pool and hot tub were great.

breakfast was adequate

very wonderful staff, clean rooms and lobby, good breakfast, too

it seems that the coin operated laundry may have been out of order

it was quiet, clean and had a laundry for guests

great value. good breakfast options. great location. friendly staff.

breakfast

very clean! the breakfast was great!

room was clean. the bed was amazing! the breakfast was outstanding,lots of choices.

four of our group used the gym area and liked the equipment offered

easy to find. breakfast good. accepted pets. i truly appreciate that.

breakfast was great! gym was great! it was a beautiful hotel.

breakfast did not offer many options and the options that were available did not taste good, poor

bar was nice and there seemed to be other amenities but our stay was only one night

a nice stay, quiet night, and good breakfast bar

hotel needs more staff in the morning because the poor lady working the front desk also ran breakfast and she kept running out even though she was working very hard

breakfast was fine, room was amazing.

grandchildren loved the pool! breakfast was great!

hotel was beautiful and we loved kitchen area

pool excellent

hours of the pool, 9:00 is pretty early to close the pool

2 queen beds and pull out large fridge, dishwasher and decent stock of kitchen utensils, plates, glasses etc

convenient location and parking area

breakfast was served later than stated, but it didn't make a difference with our getting to our

free parking.

location was good. room well located, parking good.

continental breakfast would be nice, but hy-vee, walmart and a stack of other stores and restaurants were

water pressure in the shower was kinda weak, the pool was kinda small and felt crowded with only 5 people in it

part of the hotel was and how pleasant and professional the staff was from the front desk to the kitchen crew to the cleaning staff

rooms were spacious, loved the kitchen space

pool small and water cold and bar closed

we used the guest laundry service which was great with a longer term stay

pillows were like clouds, the pool is salt water leaving your skin so smooth, the water pressure in the shower is amazing

cleanliness and awesome morning breakfast

in was very kind, the breakfast was great, the room was nice and spacious and my kids enjoyed the pool

enjoyed the free breakfast !

love it. my kids enjoyed the breakfast and the help.

and yes, a wonderful breakfast

friendly staff, great room, good breakfast,

location and a breakfast i can always count on.

great breakfast- wonderful staff

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

very clean, hot breakfast & courteous staff

breakfast was excellent

excellent room, friendly, breakfast excellent

the free breakfast was amazing with many choices

nice room with a spa tub

close to the highway and they had spa tub rooms.

was so clean, comfortable, and the people who worked there from the front desk to the breakfast attendant were very nice

pool closed, gym closed, not really a breakfast, covid sucks

the spa tub was absolutely amazing and spacious

breakfast was very skimpy but all i wanted was coffee so i was fine.

when they say continental breakfast, they mean toast, cereal, fruit and coffee, which i

breakfast could have been much better!!

the continental breakfast was more than i expected and the maid service was wonderful i’d love being pampered the

breakfast

pool was a little small

was nice with the kitchen and plenty of drawer and closet space

they provided everything you need for the kitchen area, i was very impressed

swim pool was not heated

i like that they have an indoor pool and a location is closed to worlds of fun

close walk to the pool and to wof

we swam a lot at the pool and saw fireworks at night

location and pool was great

pool & very thing closed at 8pm so there wasn’t anything do after 8pm

the pool was dirty with leaves and needed a daily vacuum or cleaning

only reason i didn't give a 10 i would recommend this hotel my 26th anniversary went to ameristar casino it was so close i wish worlds of fun was open great stay

we unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the amusement park

room awesome . stayed longer would use pool and gym.

very clean, nice staff, good breakfast, pool was clean and warm.

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

close to world of fun and casinos

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

really nice lobby, clean room, breakfast, laundry

breakfast was fair. nice location easy access to highway.

really nice lobby, clean room, breakfast, laundry

of the other guests children were very loud and disruptive in the pool area and in the hallway

than the obnoxious kids in the pool so much so that we couldn't enjoy the pool, i honestly have nothing to complain about

the hotel was very clean, comfortable beds, friendly staff, the pool was clean with just the right temperature

breakfast was good and served at a good time

clean, spacious, complimentary breakfast

the breakfast offered a complete variety of both hot and cold

warmer swimming pool

nice and clean and reasonably priced. breakfast was great. #freshwaffles ' kids loved the pool.

everything was perfect except for indoor pool.

has a pool and laundry

breakfast was very good with many selections, all very fresh

heated pool

fantastic breakfast! great pool!

pretty comfortable beds and pillows. great filtered water fountain in the gym.

a great room by pool ( we requested) no noise problems friendly staff beds were very comfy breakfast was good

area that this hotel is in, and especially the parking lot feels very unsafe

the breakfast was great! the staff was very friendly and very accommodating!

pool was okay, kids enjoyed it

awesome breakfast and great stay overall

buffet-style breakfast was amazing

the pool could have been better - free breakfast would also be nice !

wish the pool and hot tub were ready when we got there but i booked knowing it was out so i can fault them

breakfast was not free

good location with restaurant and bar on property

property was very clean, the rooms were very nice, the staff was great, and also they give you breakfast vouchers for your breakfast and it’s made to order

there was no breakfast and was a difficult way to arrive to

the breakfast

there was no continental breakfast or coffee in the lobby, probably due to covid-19

close to ameristar casino for a concert. good price.

wish there was at least pastries and fruit for breakfast

the room we stayed in was nice, well equipped and comfortable. the spa tub was very nice.

plenty of parking

rooms were clean and quiet; the guests were not even heard unless seen downstairs; the breakfast was visually beautiful and

was nice to sit around the large dining room table with the other visitors for breakfast in the morning

parking area was a little tight, however it was never inaccessible or flowing beyond its capacity,

breakfast was very good

machine outside of room was empty not that i didnt like but breakfast was a little uninviting and that we couldnt stay

good breakfast

the breakfast was very good. staff very friendly and helpful and room very comfortable

it was clean and quiet. breakfast great!

one of the kitchen drawers was broken and after pulling it out to get a spoon out of it when i went to close

clean and had plenty of space for me and my kids

loved having our own kitchen areas

stay was unexceptional except for the previously mentioned service by the kitchen staff which was

loved we had a kitchen and ice maker in the room.

i didn't eat breakfast.

only dislike was that the pool was pretty cold

very clean, comfortable beds and the kids loved the heated pool

breakfast was great the swimming pool was a little cold that was very comfortable

clean water and the kids loved it

breakfast was lacking

breakfast was good

pool chairs were broken and the pads were dirty, the fitness center was next to the guest laundry with no door to close off the heat of the dryers and there was one box fan in the fitness

the continental breakfast was a lot better than most

clean. breakfast was very good. parking was adequate. staff was helpful.

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

the decorum, it having a bar in the lobby and the food accommodations.

we picked this location be cause his father works at saints bar and grill, right down the street

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent at no charge

appreciated the late check out

casino was on point

food was amazing as well as the drinks and bar tender

casino bar tender

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

smoke in casino

kids loved the pool

breakfast hours could run a bit later

room was excellent with a large bathroom and a great breakfast.

pool was too cold.

was great, pool was terrific we have nothing negative to say about our stay there in fact we plan to stay

breakfast was limited but i'm assuming that was due to covid precautions, which i was fine with.

breakfast was great

good breakfast and extremely friendly staff!

the breakfast

i also liked that the fitness room was open 24-7, which is important for someone who needs to fit in physical activity

we didn't need the kitchen this time, but the stovetop and full-sized fridge were appreciated

the halls were noisy (as should be expected with lots of kids) but once inside the room, we didn’t hear anything outside of the room

we didn't use kitchen since just staying one night

the room had a table with two chairs, closet nook with hangers, laundry basket, ironing board and luggage rack

the other thing i find odd is that the room has a kitchen in it but no plates or glassware to go with it

pool area was open, even though we did not have time to use it

staff very accommodating was able to get a late check out

guest laundry

kitchen fridge comfortable beds

free laundry which we have never seen before

i wish they would have a bathroom scale in the gym

the hot tub and pool were clean and great

very clean. the hot tub suite was amazing. the pool was nice as well.

my kids loved it

room setup and view the hot tub and sitting area in the living room pool area was very nice plus

best hotel breakfast i’ve had

bar, pool, location, staff, breakfast

there was no listing of what was available to the guests from the kitchen/prep station area

we loved the little kitchen, it was perfect

very clean, spacious and the breakfast was good!

the bar had a good selection of drinks

was so good lastnight the bar man was very great love his work he’s a very good worker i will be back in the summer

gym, bedroom layout

room was clean, gym was incredible for a hotel

young funky vibe, but loved the bar and lobby area

to covid-19 no coffee, no breakfast, no pool

the pool was close

had a great stay at this property out door pool amazing air flow , just didn’t have free

3 of us are running a half marathon so i asked for a late check out, was told i have to ask at 8 am, because she doesn’t know anything about late

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

she knocked on my door and got me a late check out when i dozed off before time

contractors to improve the facilities he also was working with the lobby personnel and with the laundry and cleaning crews tells me that he cares about it his hotel and it's doing everything he

it would of been better if the pool would of been open

they also accommodated my cats; only made my boyfriend and i pay one pet fee for the two cats we had

the lady that served breakfast was absolutely amazing

breakfast was my favorite, they provided a wide variety of food, a relaxing eating area and

swimming pool

we enjoyed the use of the indoor pool

reason we chose this facility was the sauna and pool

breakfast was excellent the staff was accommodating and the housekeepers were very respective

complaint at breakfast but i personally don't eat too much cereal or sweets so i would have enjoyed scrambled

eggs at breakfast would be great and good customer reward kinda program

missed breakfast

breakfast was poor

breakfast

about breakfast i find all i need maybe they can add more selections in the future

so many things for me to list it's unbelievable let me tell you that they have a breakfast in the morning with a waffle maker orange juice on tap cereal clean area always every

breakfast was great

the door to laundry room locked early

it was ok better breakfast

the breakfast was great

wonderful breakfast

breakfast and decaf coffee available upon request

this is great when traveling with children to save from having to eat out every meal the breakfast (free)and the friendly staff made our stay excellent

breakfast wish it was out later design of room efficient stylish and comfortable sofa and

room with everything you could need, pool was great and well kept

the grab and go breakfast included a bagel, hard boiled eggs, cereal, yogurt, fruit and juice

kitchen in suite was very nice

we’re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up in the room

we re from florida so that was weird to us because it was very hot outside and my kids had to stay pinned up in the room

you travel with a pet, beware

the staff went way out of their way to get us quarters for the guest laundry, and that was very much appreciated

i would have liked a little more options for breakfast

handy complimentary shuttle service

breakfast was not very good.

we came as a large group with over 20 adults and over 20 kids

last thing, room service walked in our room at 0930 in the morning while my wife and i were having personal

went the night before a game and hotel was filled with trash people (and their not supervised kids) acting like idiots

we came as a large group with over 20 adults and over 20 kids

friendly staff- accommodated an early check in. happy hour with friendly bartender. clean rooms.

clean, close to koffman stadium. nice pool.

hotel friendly staff was very accessible to the stadium, the free parking, and free breakfast

arrived early and, i had spoken with the gm earlier in the week who told me early check in would be

that we weren’t able to use pool.

the pool was very well maintained

pool was so cold it was not enjoyable at all and my kids were only in there for about 5 min and couldn't take it any longer

clean, breakfast, shuttle to airport.

liked the jacuzzi tub and breakfast.

we drove 5 hours, got there late, and all the kids wanted to do was swim

pool times kinda sucked... wish the pool and spa were open 24 hrs

location was tricky to get to first to turning into the parking lot. pool wasn't available.

pool never opened

good outdoor pool, very close to restraunts and shopping

bed was comfortable. tv had good channels. shower was pretty good. enjoyed the pool.

no pet fees

breakfast buffet was poor

clean but old. tub and walls rusty. gym machines did not work. safe did not work

it was fair prices, breakfast was good, and it was quiet

cold pool water

the breakfast was awesome

wifi was fast

wifi was good, make sure to ask for a room on the 2nd floor near the business center for the best

swimming pool was clean

left a small pile of laundry and have called they stated that couldn

the pool was not clean and had too much chlorine

very comfortable. haven't been to breakfast yet. will be going down in a few minutes.

brought my kids in from council bluffs, ia to go to worlds of fun for the weekend

they served small (bite size) sweet rolls, bagels and cereal, for breakfast

a cheap room to sleep in head out or if you want to lay low for a few days it's great but the laundry facilities need help they are old enough that they were very well and there's not much in

the breakfast was expected but would have liked for it to be better

the fitness room is small, but you have still the possibility to do some exercise

wish there was more of a breakfast than just the

close to a great mexican restaurant and breakfast bakery downtown

the room was equipped with a kitchen, so it's practical if you stay for a couple of days

the breakfast i wanted some real food

had a small kitchen and full fridge that was very nice

breakfast was great and the pool area was a blast

the staff everyone from the kitchen to housekeeping and front desk was amazing.

there were kitchen supplies and plenty of places to sit

we also enjoyed the indoor pool and patio area

the gym and the bed

about this hotel was wonderful i like the fitness room they had a little bar downstairs that's open on saturdays on the weekend the room was clean the bed was comfortable

personally i wish there was more parking up close especially when you have kids.

pool was out of service. hopefully next time it will be fixed.

staff was outstanding and soo friendly. bar was a lot of fun as well with good food.

kids loved the popcorn and soda that was available in the lobby. breakfast was good.

amazing staff and delicious breakfast!

the kids loved the indoor/outdoor pool and hot tub

pool and hot tub were very clean

of kids in the pool and hot tub

breakfast attendant was wonderful and so pleasant

stayed at the pool late at night and the noise carried to my room facing the backside of the hotel

the breakfast was great and the people kept it stocked and clean.

loved the gym and pool

nice, clean room. accommodated our pups. nice pool.

my room was next to the laundry facilities so it was rather loud, but other than that i had no

close to airport, breakfast started 4:00am

no elevators and parking was sparse

was well decorated, staff was very accomidating with early check in and late check out

parking lot was full and the lady wanted me to park behind the building in a unlit restaurant

great staff!! loved the sports bar as well!

i were there so to say the turned on a lot would be an understatement the hotel restaurant and bar closed at 930 even though there wasn't anything close to eat or enjoy a drink only thing that

clean, modern, easy access to airport. has a good restaurant bar on site. easy easy easy,

there should be a list of hotel amenities/room service menu in the room

thing i didn't like is that the hotel was literally flush to the kci convention center and the parking lot could sometimes be difficult to manage because of the event center usage

breakfast is not included in your stay

convenience to airport and shuttle service. also enjoyed bar and pleasant patio.

and i asked if possible early check in and they helped

the rooms are spacious, clean, and comfortable, and the amenities such as the pool, and the washer/dryer were incredibly helpful to me, and which i enjoyed immensely

breakfast wasn't kept stocked up at all

staff is always polite and it's got a nice pool

to use the laundry amenities but they were out of order

guest laundry machines were dirty

breakfast was not well-stocked.

heated pool. nice staff. pastoral location

hotel has the best airport shuttle service

needed to use the fitness equipment and it was need of major service.

spa tub

from front desk and shuttle drivers being the ones who made sure breakfast was out for the guests ( the kitchen person could not get in to do the job) to taking

the breakfast. it offer a variety of items.

very friendly staff and shuttle was great getting to the airport. breakfast was good.

she was friendly and engaging, staff was the shuttle driver and he was very personable and outstanding,he had a lot of knowledge about the area

great breakfast as per hi expectations

the pool was clean and relaxing

the shuttle was

wish the pool was heated

lot to like friendly staff very great options for breakfast

laundry on premises

we had kids and that was one of the main reasons staying there

plenty of parking.

the pool wasn't clean but nothing so serious, also need more seats

my kids and i got snacks at the gift shop

the kids really liked it

they have all of the amenities for the kitchen

the beds were comfortable and we liked having a kitchen

the kitchenette in the room.

breakfast was very nice

laundry facilities snacks

it all began over a glitch with card (on an unannounced trip) for the pet fee

they charge $25 for early check in and check out time is 10:30am instead of 11am like 99

place will work with u on early check in late check out at no cost and they willing to waive the deposit

extremely helpful staff and staff at the bar are so welcoming

they had a guest laundry facility, which i did not use, but seemed useful

the extra perk for me was that they had a nicely maintained small gym

the $10 breakfast offer choices

breakfast later than 9:00 am.

very clean, great breakfast, whitney was so friendly!

then the breakfast excellent so close to the convention you can walk and ride the train for free

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

very comfortable, clean rooms. staff very friendly and helpful. the breakfast was exceptional.

breakfast could be better

there was an adequate gym

the location was perfect and breakfast was nice

modern and updated, free laundry (self serve)!

the variety of breakfast items and drinks were just the right amount

breakfast was outstanding. location was perfect for attending an event at t-mobile arena.

breakfast was better than what most hotel offer

nice and open rooms. well decorated with a nice bar and restaurant.

, dresser with built in bar type fridge which worked for our needs

the savoy bar inside the hotel was a perfect stop for a nightcap

the gym was well-equipped

gym equipment didn’t always work

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

loved location, friendly staff excellent cheesecake and breakfast

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

room service was quick and tasty, bar downstairs had really nice cocktails too

breakfast was wonderful -i definitely recommend pre-paying for breakfast

no room service, nickel and dime you rooms were pretty noisy.

it's a lovely location and with the right menus and bar snacks, this place could be hopping

atno fault of hotel the bar was closed due to coved 19.

room service dine in options

the room had fridge and microwave and room service was open later

the indoor pool was freezing cold so my kids couldn t swim and they were looking forward to it

pool closed too early 11pm-12am close would be better for later night swims for older kids.

everything, location , room service, everyone was friendly and very helpful

the pool had set hours

the pool was extremely cold. kids were bummed

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely attentive in a kind and caring

the coffee bar seemed under staffed each morning which created a slow start to the morning.

location was great, lobby was nice, bar was nice.

grand classic older hotel nice bar and wonderful restaurant

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

pool, breakfast was incredible, staff, the included dinner, clean, comfort

we went to the hotel bar and the service and the food was great

nice staff, clean rooms, pool!

also the room service breakfast was not worth the price at all

room service for breakfast

no swimming pool for the kids.

staff was soooo friendly. very clean and i felt very safe. parking and breakfast was free!

the breakfast was one of the better hotel breakfasts around since the pandemic with a wide and good

great breakfast, comfy bed nicer gym

nice gym and breakfast area

didn't have breakfast at the hotel, so i cannot say if it was good or not

location, room, gym

the hot breakfast exceeded our expectations and was served with joy

great location! very nice clean rooms! great breakfast!

the breakfast was delicious and hot