pool closes early

water very muddy no vegetarian options in the restaurant menu no after dinner liquors in the bar menu not close enough to town for

hiro's restaurant is a real gem, excellent food, great bar and awesome oceanside seating

wish the restaurant and bar was up for business but that's understandable.

they did not go out of their way to advise us that nothing would be open and their restaurant and bar facilities would be closed for the day

serviceable kitchen with outdoor grill available

made use of onsite laundry, common room, bbq, in-room kitchen

very good continental breakfast, beautiful gardens and pool, very clean, complete !!!

the barbacues by the pool were very nice

great room with good kitchen. lovely beach and swimming. good bbqfall facilities.

staff, facilities, laundry, kitchen

sofa bed in the 1 bedroom studio is not comfortable at all, my adult kids slept on it and woke up with back pain and aches everywhere, they said the mattresses really

rooms are nice and having a kitchen is very helpful especially with kids so you can prepare

travel with our kids (20/18/14) we booked 2 bedrooms oceanfront suite

the pools and spa are great for kids

so i had to hop on and off the elevator with my load of laundry looking for a free machine

the hotel is huge and spacious; the rooms are large and well equipped kitchen is a plus

there was dinning table with four chairs, a small kitchen (minus a stove) with a microwave and fridge

we enjoyed being in the pool

small kitchen is nice

condo style, with pools beach

out bed wasn’t very comfortable for my kids (ages 9 & 12) had the same issue last yr

a couple looking for a respite there was no adult only pool, but only a “quiet” labeled pool connected to a very active area and even this quiet pool

pool deck was very slippery, actually seen someone fall and hurt herself, i also slipped but was

plenty of laundry detergent

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

local kids unsupervised in the plunge pool splashing and spitting in it

kids swam while we sat and had drinks

the pool was a little cloudy but it was a great temp and the staff was very nice

i was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last minute

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport beach (named for old airport

good pool area and nice restaurants on the property

the shuttle service to shopping areas was a nice bonus

pool and beach stay open late, but the pool house for towels and rentals closes at 6:00pm

the kitchen was good too

kids pools and kids club

we were able to walk everywhere with the kids

one bedroom condo with full kitchen -ocean view lanai -amazing beach with snorkeling/reefs right here -super friendly staff

luxury service and amenities. phenomenal beds and spa services

had to pay for amenities for the pool.

& spa temperature could have been lower, breakfast buffet could have been richer, food variety could

the guest concierge took great care of us as did the spa staff. overall great experience

i called the hotel a couple of days prior to my arrival to check if they have shuttle service to/from the hotel and i was advised that they do not have shuttle service at all

the pool met everyone's needs, a shallow area

our room (a studio villa) was very spacious, kitchen perfect and lovely patio

it has a great pool (perfect for kids too), plenty of parking space, all the amenities you need (gym, laundry, concierge) and

fitness facilities were very bad

the fitness facility is very spacious & provided treadmills, stairsteppers & bikes plus different

resort, we had ocean view room, the view is beautiful with ocean and golf course, palm trees,

parked (accidentally) in employee lot because all we could find and there was an employee in golf cart who (kindly)

the hotel is complete, good rooms, comfortable bed, good gym and pool

gym is well equipped and empty most of the time

lovely room with awesome golf course views and close to pool and other amenities

my kids loved the lazy river pool

good selection of breakfast.

best beach on ka'anapali. beautiful expansive grounds. excellent take-out room service.

room was a 20 minute walk to the restaurants; so we relied on room service

great buffet breakfast

the breakfast buffet was great that came with the room stay for two adults only not kids

the kids kept running into the adults along the edge or the scuba class in the middle

pool is a bit small and dated, and mostly for small kids it seemed.

the laundry facilities were also great

hospitality was also superb and kids had a great time

pool areas and beach for kids.

loved the shuttle system

wish there was a lifeguard near the kids pool

our only attempt at a romantic room service breakfast for two was poorly done and not what or how we ordered it, i did complain at

also i wish they had an airport shuttle to the main ogg airport on the island

the pool area was so much fun and the stars were all super friendly and helpful

property, friendly service in hotel/residence and pool/cabana/beach areas

wish they played some form of music at the pool radio, live ect

pool and grounds were outstanding while the room left a bit to be desired

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same

the pool was under construction so that was a bummer

were some amenities in the room that were missing ( pizza cutter) - the cold water around the pool areas was not replaced when it ran out ; need more

breakfast ; the cleaning and support staff were excellent - the folks taking orders around the pool were very nice ; bartenders did a nice

the cleanliness of the pool chairs was horrible

spa could be kept 24 hours during cold weather months since the pool was too cold for us at night

was excellent except that the spa was off limits past a certain time and the pool was too cold at that time of night

the breakfast at swan court and room service menus.

the pool area. the kids pool was amazing and it was close to the bar for parental access.

and that there was no dinner room service offered

in addition, i referred for a golf course reservation method beforehand, but there was not an appropriate answer

a golf course and the sea were near, too and were able to enjoy acty betty.

the facility was so pretty- very lush comfortable pool chairs/staff was amazing

dining menu was very limited with limited options and the food was kind of tasteless we tried the pool side restaurant it also lacks the international food there are no pastas or club sandwich or

played a great golf course

the pool was nice but a bit shallow, but apparently that s because of water conservation issues

we love snorkeling on the beach,sitting by the pool, all the restaurant options, playing pool, and both the people we met and the people that

breakfast could be better with a hawaiian type of breakfast.

he ask us if we want pancakes in the morning we wake up through a very delicious made breakfast fruits, coffee water & orange juice

the rooms were clean, staff was friendly, and the free breakfast was a great way to start the day before heading out for adventures

not a didn’t like but more of an expected better, was the breakfast offerings.

rooms location breakfast

has a nice pool

my kids liked playing there

the shuttle stopped at 9:45 @ night

i liked that we were given fresh towels for the pool when we needed them

, punch/water in lobby area, comp (due to roaches in room) late check out, luggage storage

staff were all amazing and the complimentary shuttle to the airport was not expected

pool. breakfast at restaurant is good. beach right there. airport shuttle

wish the airport shuttle pickup would go to midnight on the weekends instead of 9:00 pm

the staff was very friendly, loved the filtered water stations, and the pool furniture was super comfortable

the pool area and grounds were beautiful and the staff were top notch

return my rental car and have a short walk back to the hotel without having to use the hotel shuttle

we were so grateful for the shuttle service

the bar and bar staff were great and i loved the pool/hot tub

location, coffee, out of chai out the bar the whole time i was there, the girl was a little snippy with me at check-in, but they were

the bar and bar staff were great and i loved the pool/hot tub

the price i paid, it would’ve been nicer to have a bit more space or a kitchen area

the hotel should have a golf cart to shuttle seniors / kids over to nearby stores or shops

small rooms, no kitchenette, no breakfast, restaurant closed down

gym definitely should be open at least at 6 or 7 am vs 9 too late for a gym to be open with

have been nice to be shown around first like where gym, store or other amenities on the properties