room very clean, kitchen excelent. a lot of space.

gym was enough for me

the pool was amazine

breakfast is good, but it does not have many options.

could swear that i had made my reservation with breakfast included

very good japanese breakfast and large bathroom.

breakfast was good and i liked the japanese concept

a great option for families with kids because there is a play area, big gardens and of course the pool

super breakfast, swimming pool, gym, quiet area

very good breakfast and the pool was very pleasant

super place, nice hotel, many families with kids, excellent food and breakfast

rooms are not updated carpet is filthy very dark ailes bar carpet smells funny (bad)

amenities were very good- well-equipped but small gym, laundry room, heated pool, basketball court

the included breakfast was really

was hard to find seats available for my family at breakfast and the food took some time to be refilled when it ran out

that the pool was closed. the noise of the fridge all around night was not okay.

i was told by the front desk person that the kitchen was closed for room service

bed and pillows and parking space

breakfast and pool

pool was on renewal construction

gym, location, pool, room, bathroom!!

the breakfast.

breakfast was good included with our room.

the room wasn't very clean. breakfast some days was not good.

great beds, excelente mexican breakfast and comfy beds

the staff was exceptionally kind and accommodating. great breakfast. lovely, clean room.

breakfast has very few variations from one day to another, but it works out

very good and practical breakfast. very good location and very nice facilities.

the laundry service is good but advise to improve with 02 washing machine

breakfast

the breakfast was ok, not the best one, but ok.

breakfast during the stay was great and included almost mexican and usa menus

nice hotel, comfy beds. great breakfast.

breakfast amenities location near mall secure underground parking

there was a full bar and restaurant

we had free drinks in the bar and the hotel is impeccably

nice facilities big parking lot

the breakfast buffet had an omelet station and had many options

we'll, we got that, but the breakfast also included sodas, so we picked up a few and made some sandwiches

* room with refrigerator and kitchen helps a lot

one travels with kids, the only thing they want is a swimming pool

one travels with kids, the only thing they want is a swimming pool

for 8 days and one of my decisions about staying there was that there was a laundry room and a kitchen, however, of the 6 washing machines only 1 worked, and the kitchen was missing pans for

the hotel it's new the pool have a nice location and the gym it's sufficient

the hotel it's new the pool have a nice location and the gym it's sufficient

pool would have been much better if it the surrounding areas were kept clean; the lawn chairs are

good location and gym. the rooms generally were well kept, clean with good linens

the gym had really nice equipment

we went down to the gym since we couldn t sleep and front desk switched our rooms again

pool is more for kids with 1

breakfast was good

location excellent. clean. spacious and well lit parking. adjacent shops.

everything was good accommodation breakfast terrible

breakfast just soso

the variety of restaurants that were available nearby. secure parking.

great gym facilities

there, we were woken up by the kitchen s smell the were frying tortillas for breakfast, the pool was out of service due to the heater was not working at all

during breakfast kept looking at their phones instead of paying attention in the guests needs

room service was outstanding!

decent breakfast buffet, would like to have had eggs each day

the pool was awesome and the rooms were very clean

also the breakfast

the staff is very friendly. breakfast is good. room is clean.

travel to querétaro mx and tried different facilities and so far nh was the best place to stay breakfast was my favorite

unsecured parking lot

breakfast buffet—-fabulous

the breakfast

my kids enjoyed the pool

our mini bar fridge smelled like food, guess someone used it to store their lunch or something, but that

pool is for the kids - too noisy in morning.

nice, big and cozy room. good gym.

pool was heated and at a very nice temperature

drunk people yelling being so loud while drinking at the bar inside holliday in

furthermore, the bathroom is outdated, bath tube is very small, the swimming pool had no water

the pool is great and the service at the pool is great too

the sightseen, confort , pool

many people at the pool

gym and pool

nice pool facilities but water cold

the gym can improve and the pool

the hotel is clean, elegant, welcoming, its facilities like the gym , pool and terrace are awesome

the gym can improve and the pool

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

gym didn’t have any towels, fruit, or sanitary wipes

very poor breakfast.

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

a little bit the breakfast .! i would like to have more options

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

there is no parking on site but secure parking is provided very close by

no issues with the wifi

also i didnt use the pool but it seemed like a nice place to chill

not much..breakfast was simple but adequate!

no breakfast.

the pool, while small, has loungers where you can sun

the parking on site is great

the restaurant had inane breakfast tv.

suite was lovely! location is great, parking was a godsend!

service was very good, the room was very clean and the parking was great, specially considering it is at the historical center

very good and not expensive restaurant open for breakfast

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

breakfast was good

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much i enjoyed staying there

the room service was superb and the room was cozy and clean

the room, breakfast, location

wifi wasn't working ud83dude12

free breakfast at the rooftop restaurant was a plus

the hotel itself is beautiful and charming and very comfortable and the free breakfast on the rooftop restaurant was so convenient and delicious

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

also the wifi didn t work at times

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

the pool/jacuzzi is warm and relaxing, not crowded

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff

plus the pool with chairs in

pool is a lot smaller than the pictures and not really well maintained

hotel is clean, comfortable, great room service and friendly staff at the desk

they have valet parking so it was great

staff is courteous, their valet parking is great

parking but they had valet

we had the big room with a kitchen

breakfast was disappointing

breakfast is very good, specially listening live

90s disco music during breakfast did not match the setting.

breakfast was not included, but available as a separate charge

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

large room and better breakfast

large and tasty breakfast, spacious and clean rooms, friendly staff, great hotel complex

breakfast it's ok

include breakfast

and i had to request for someone to bring out the pool towels on both days

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

breakfast is offered at 8:30 am it was never on time

hotel is beautiful, comfortable and we got a very good breakfast

it was very quiet & had a restaurant down below with room service!

wifi did not allow us to

room service was also available

wifi didnt work

while wifi worked in the room, it became practically unusable as soon as you stepped outside of the door

the breakfast is quite good for this hotel chain and the room was amazing

hotel is quite new and has an interesting parking lot so that is fits one car per room, although being small

i like fresh fruit in the breakfast

you can use services

not enough parking space

pool is cute

with nice shade, swimming pool, lot of space to relax

we really missed the room service. or at least a bar where we could get something to drink.

the hotel is elegant and central. our suite (15) with spa was beautiful. (-)had a gorgeous suite (15) with spa but no space to open suitcases and no cupboard to hang clothes - just a rail with few hangers (+) we had a room with a 2 person spa on your own terrace- & enjoyed an afternoon dip in the privacy of our own room

restaurant or in room service

wifi was really bad.

there had been written information in the room and a map to explain a bit about queretaro and the spa services

the hotel has a great spa and i took advantage of its services

the decoration and spaces on this hotel, are unique

was fantastic owner could not have been more helpful loved the breakfast and even invited 2 friends on the last

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

spa was being remodeled so there was very noisy

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

noisy at weekends nights. breakfast could be more generous.

spa facilities off the main reception

everything except breakfast.

excellent location, big room with kitchen.

suite we stayed at had a kitchenette, but it did not have kitchenware, only a few dishes and silverware

parking area was a bit far and we had to leave our keys with the parking attendant

there could be a few more utensils in the kitchenette

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

good wifi

location, staff, ac, shower and wifi work well

wifi did not work in the room

not wifi

no electric outlet to charge cellphone or laptop. poor wifi connection.

wifi doesn't reach the peripheral areas

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold items

the fresh fruit at breakfast.

we did not have breakfast. the rooms are quiet. plenty hot water.

location, staff and breakfast were okay.

hot breakfast staff service

breakfast is brought to your room so you can eat in your room or on the patio outside your room

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

nice breakfast served in room

we had to leave early in the morning before the breakfast, but they had several types of alcohol

the simple european breakfast was very nice

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

my reservation included breakfast & options were tasty and varied

if the gym is well equipped, it's extremely dirty and no maintenance is done

very nice staff. the food at restaurant was good. and they have a gym.

to main roads to and out of the city, room equipment good, the breakfast buffet was very

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

breakfast was very good

the parking was underground very accessible breakfast was good and staff was very polite.

the breakfast was a bit pool.

the breakfast was good, but actually it could be more rich

nice breakfast. lost an item and got it back

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

got the room at the last floor junior suite number 302, big, clean very comfortable bed and good wifi

pity there is no breakfast, but enough restaurants on the side

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

now i know that there is an extension of the hotel around the corner with a swimming pool

were on the second property with the pool

plus, there's a small heated plunge pool to relax in after a day of walking

the breakfast was delicious

have two buildings a block away from each other so if you want to go to the pool and your room is on the other building you have to leave the premises in order to get to the

we loved having the pool each day

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

helpful staff, good breakfast, hot shower, location is excellent

central location , breakfast ladies excellent,

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

great breakfast

so the area with the swimming pool is a bit tight - but if works so fine even though

our room was big and cleaned spotless every day, and the breakfast ala carte was just right

wifi did not work.

there is breakfast included that is very good with lots of choices