great location & great breakfast

staff and breakfast

the laundry proved to be very helpful this trip and they provided free detergent

the size of the room for the price. also, no pet fee charge. the wi-fi and tv worked as well.

trip on a roadtrip but it met all our needs, easy convenient location, comfortable beds, quick breakfast with the added bonus of a pleasant staff

nice breakfast choices. very clean room and exterior. quiet location.

were cycling the erie canal so it's on the trail and includes breakfast

coffee, juice and simple breakfast food available

everything but the breakfast.

breakfast poor.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

i would highly recommend this hotel for its great value, and although we didn't have our kids or grandkids with us this time, it would be a great place to stop for the night with them in

only thing that i didn't like was when we sat down for breakfast and also up in our room there were little wee ants running all over

even without a breakfast buffet due to the covid situation, it was the only hotel that provided an option for the

the breakfast in a bag was very well done

this place also includes a gym, laundry facilities and free breakfast

it was an apple, small pre-packaged danish and a granola bar in a bag, the other option was a jimmy dean breakfast sandwich in a paper bag that you had to

horrific near the laundry room and gym

but there is a restaurant and bar on site

breakfast was terrible. coffee and juice were watered down. not many food selections.

the location, breakfast and facilities

the breakfast included was very disappointing

wasn’t aware there was breakfast

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

also, the last time i stayed at your location (2 months ago), the pool was closed due to maintenance (+) great clean rooms and awesome hot tub and pool (-)not using the swimming pool (-)the heater for the pool was broke and being replaced so the pool was freezing (+)pool and spa (+)kids loved the pool (-)the only thing i wish was different was that the pool was closed my entire stay. (-)the pool was cold and kids couldn't swim, one of the main reasons we booked the hotel. (+)it was a very well kept hotel. clean and accommodating . had indoor pool. (+)was great, room was clean, pool was great for the kids and the breakfast was just what we needed befor the drive home

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

the complimentary breakfast was very good and always filling

courteous staff; clean rooms, hot breakfast, easy wifi

we liked the pool, hot tub, fitness center and breakfast

everything was good jacuzzi heated pool food

that they had game areas for kids to play basketball etc.

there was stuff for my kids to do to keep them busy

the breakfast could have been better.

no turkey or beef products for breakfast

my husband liked the gym facility

motel which current ownership and management have made quite nice and kept clean -- swimming pool, gazebo, knotty-pine paneling, comfortable beds, modern shower, cable, ac and free parking

we were in the middle of a heat wave and the pool was empty and not available

pool was closed and no continental breakfast all of which were due to covid precautions which is

they had a pretty heated pool

clean with friendly staff. nice pool

exactly what we expected - a well priced motel with a comfortable room and a pool

lots of really hot water:) there’s a pool as well but it was chilly… about 5 minutes from the lake and village

i liked how the staff treated us! to the extent of opening the pool for my nephew after hours!!

great pool and sue the owner is the best

the pool was clean

fitness room, spa area, and hot tub were terrific

the spa services were also excellent

the service...the website said you had a pool...when it was just a hot tub!

i couldn't get room service or any food past 6 on christmas when we we're told we could when

preordered room service for a specific time and it arrived 30 minutes late

guest with pets but very responsible for taking care of there waste loved the jr suite beautiful kitchen with everything

breakfast needs variety but staff was amazing

, even kids didn’t like it, does not feel private, need hooks for towels in bathroom or shelf for

our kids loved the pool too

conveniently located. ev charging stations.

clean, indoor pool, breakfast.

close nice eatery’s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

this particular time i was in no hurry and was able to enjoy the breakfast and pool

clean, indoor pool, breakfast.

super hot on first floor and in pool room. you can hardly breathe it’s so hot

nothing. even the breakfast was super good!

i did not eat breakfast. the fornt desk staff was excellent

the breakfast was good

very small but function fitness room

now the breakfast the next morning supplied by the hotel isn't anything to write home about.

clean and comfortable. good breakfast.

pool

the breakfast was good and staff at this facility were very friendly and helpful.

breakfast selection was decent

the breakfast was ok but no complaints

surprise gem in auburn. the room had a sweet little window seat. convenient gym.

this was a good location in town. close to grocery, fuel, gym, state store. and a elevator.

above--lack of any extras at all--newspaper, gym, pool, breakfast of any kind, except coffee

however, this motel was nothing special--no pool, no gym, no breakfast, no morning newspaper

easy parking, good amenities (gym, breakfast), access to finger lakes area is a breeze

no free breakfast

the breakfast was wonderfull.

there is an indoor pool and a gym there

the breakfast was good and the staff was excellent !!

breakfast is not free

pool maintenance did not seem to exist, water was green both days we were there and did not see

i liked that there was a full service bar and restaurant inside the hotel as well

did not get what my offer stated which was a 25 credit at the hotel and also an early check in or late check out

we went in the pool a few times, learning how to swim

laundry was available to dry swimsuits after pool time so we could have dry suits the next morning

free laundry!

very nice (even the cleaning staff and pool attendees) every thing was very clean and my three kids loved it (ages 1,5, and

i liked the kitchen equipment, the bathtub size, the bed/pillows and location of the place

really liked the full kitchen, the breakfast bar, and the living area

included hot breakfast and dinner

whoever manages the property is doing a great job, as everything in room works and wifi didn t drop once

good location and free in-room wifi

room service for 5night stay

the breakfast had a lot of different things to

breakfast but i know it was unavailable because of coronavirus.

loved the fire place inside the hotel, breakfast was basic breakfast but it was fresh, lady in the front was great and they give you a

there's also a bar that opens around 4pm

kids loved the breakfast in the morning too

a breakfast would have been nice.

prices at bar were ridiculous

lobby building that included the dining area and a pool, and then 2 buildings with the rooms and gyms)

if only they had an indoor pool...

also has a gym, laundry room, and convenience store for snacks

i didn’t realize the pool was an outdoor pool.

no inside pool, and no clear connection to the main lobby and other buildings.

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was really loud in the morning

breakfast was limited

very convenient for location. great value. good breakfast. beds comfortable.

free shuttle to airport

the breakfast area was under construction, and since same owners owned a tru motel next door, we were

room service came up within minutes to replace broken microwave

hot tub and pool

tub, how ever there was loud music people yelling and what appeared to be drinking while having kids in there site

there was free wifi (eventhough the boling app was saying the opposite) and the wifi was fast no lag (+)clean, specious, friendly staff, free parking, free wifi, bets are not allowed, free tea and coffee counter at the lobby

lots of parking spaces, could easily park my 15 foot

the gym also had a nice mix of equipment

the lobby has coloring and games for kids

r playing a game, eating, setting out medicine), would have liked a 2nd chair in the room (the kids fight over the 1 chair), and there was not a working fan in the bathroom

clean, friendly staff, nice rooms, breakfast

breakfast just doesn’t substitute for your usual fare, but it’s understandable

amazing servive, great location, clean, comfortable beds, great breakfast .

the breakfast was wonderful

breakfast was plentiful and very good

liked that our room was close to the lobby and that they offered a nice breakfast

super friendly staff. good breakfast.

kids liked the board games in the lobby

breakfast was very good

only little thing that was annoying is that the shuttle was always late to pick us up

head chef took great pride in his breakfast, he greeted everyone and asked how we enjoyed the food and took suggestions like

it had a bar & restaurant

of covid, only one family per time is allowed in the swimming pool, which is completely understandable

our only options for drinks & snacks were room service or the shop downstairs next to the check in area

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

room service was fantastic, fantastic bartender also

the pool area

the aloft has beauiful indoor pool and fitness center

the layout is gorgeous and the bar, outside lounge area, pool area and main lobby are gorgeous

the room was clean and comfortable. the bathroom was very nice, as was the gym.

the bar was convenient with food options as well

has a small pool, which was perfect for my young kids

not too bad for a 2 star! i got to do my laundry!

not fit for this area …meaning it could be cleaner …in the gym only two machines work …the rooms are old looking …they have all types of drug users stying

didn’t let my kids sit on it

any hot water in the shower and nothing to cook with for the kitchenette

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

“borrow” or “sign out” for a more homey atmosphere and that they were very child friendly gym but this was during covid so we chose not to

heated pool

the shuttle service to the airport was first rate!

the location & i especially liked the shuttle to/from the airport

customer service was great. breakfast was satisfactory and convenient to my places i was going.

family loved the pool

the kids really enjoyed the science museum

onsite pool is a bonus

love the pool and gym

the pool was great for the kids, location to our event was great

the view of the room was very bad and the pool needed to be cleaned.

no wifi provided paid was extremely slow and very annoying.

breakfast could have been a bit better esp re fresh food.

close to good restaurants and bar across the street

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

breakfast and pool

to get outlets turned on (loose connections caused by the bed bumping up against the outlet), the fitness center is apparently closed indefinitely, there were no hot breakfast options provided, and

breakfast was great

that breakfast included eggs and sausage as well as typical continental breakfast items

smell of marijuana all night, staff has been informed could not find source. loud kids.

appreciated the early check in and friendly professional staff

room service

ey do need to get a couple more bar options for the cable machine, for lat pull downs for instance

was disappointed that all room service food

high end irish pub in basement with bar and food with great prices

easy to get to. room was clean, nice. good breakfast. front desk staff very nice.

there are coin operated laundry room and exercise room

excellent hot breakfast including scrambled eggs, sausage, and waffles, room was small but very clean and new

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to use

no towel in gym, no milk for coffee, no breakfast, large garbage can in front of room door

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

laundry machine took my money and did not work

gym was closed for no reason, no notice on the website

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful staff

it happened to be a snow storm while i was here and the free shuttle took us to campus for our tour

i had room 163 and they put a family of 5-6 small kids right beside us in 164 with many rooms they could have put them away from us

location was a not far from anything and shuttle was always available

is not so easy to get hold of the airport shuttle, which is often not available

gym was nice

breakfast parking gym the bed was very comfortable

breakfast bar with nice selection of food

large room, very quiet, bar and breakfast available. rooms bright and well appointed

very nice front desk staff as well as the folks working behind the lobby bar very friendly

necessarily a negative, but just take note that there is no bar or restaurant at this

breakfast was basic - fresh fruit and yoghurt would have been nice

clean nice stay, breakfast - toast, cofee, juice and cornflakes

the hotel breakfast was less than desirable

improvemant of breakfast is needed

also, no eggs at breakfast, they had coffee, breads, fruits, and waffles (which you can't go wrong with) but not hot

big beds, best breakfast

staff was very accommodating to our early check in request.

so we can watch something different than the kids

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to have a halloween bash and ruin the whole night for all the paying guests, i can

bed and pillows were comfortable. breakfast was good.

security curtain in room was torn, only one operating piece of equipment in fitness room and even that treadmill was jerky and

our room was right next to pool and 8am kids were in it screaming.

i was hoping for a bigger breakfast. but that's ok

everything was lovely and kids enjoyed the breakfast selection very much

having resturant bar in building and swimming if kids wanted to go

didn''t like the long walk from the parking lot to the elevators

renovations were very nice. gym facility is a plus.

the kids loved the pool, we loved having the restaurant on site for dinner and drinks, it was relaxing

location. ease of parking and dining facilities

clean and easy access to hwy's. staff at desk friendly. free parking was nice as well.

breakfast, great parking, very clean & staff was very helpful & accommodating to our needs

pool was awesome kids loved it was shallow enough at one end for my young ones

staff, nature of the facility and the breakfast.

room was small, a cot was unavailable, because of covid the pool had to have reserved limited time frame ud83dude41

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in