parking handy

the pool hadn't been vacuumed or skimmed, the trash was overflowing at the pool and the we had to ask

breakfast offered no protein nor dairy

the breakfast was awesome and it was quiet

love the staff, cleanliness, hospitality, location, breakfast, proximity to everything

good breakfast

they advertised a pool and breakfast not true

value, cleanliness, nice staff, and late check out.

it was clean all it need was a pool

pool in the back looks like shreks swamp the lighting fixture wasn't completed in the room the

i like it, it was nice, comfortable. i like the parking

day two times and before 10am i went downstairs for breakfast and both time i was told there wasn't any breakfast but when i book it said free

glass in the parking lot, some pillows smelled like sweat..

at breakfast we met the friendliest lady taking care of us making sure we had enough coffee & waffles

the lady at breakfast took care of us like we were at home

pool was out and didn’t like the location other than that all was great and our night check in

breakfast was super

we had very good space and comfortable bed, breakfast was good!

the location is quiet and did not have a lot of in and out traffic, the breakfast was good and have a lot of variety, the room was clean and everything worked, the fitness

the fantastic hot breakfast and locality of amenities in the hotel.

breakfast was okay

all i had was coffee and fruit for breakfast

they had a laundry mat and no charge after locking my self out of my hotel room multiple times.

breakfast that si good ud83dude0b

traveling as a mom with three kids, i specifically planned for breakfast on-site, only to find out it wasn’t included with my

easy parking. security. rooms had kitchen and sufficient space.

false advertisement of breakfast

breakfast

they could do better with the breakfast

kitchen was not furnished, but items were brought in a timely fashion after asking

spa tub was big.

advertised room advertised said king suite with 3 king beds, a tea and coffee maker, mini bar, spa tub

center and breakfast was shut down due to covid-19, understandable

they do not serve breakfast

the staff and the atmosphere. even during breakfast, management greeted each of us.

it had a mini kitchen including stove (but no pots / pans), microwave and fridge

full kitchen w/ a full size fridge, a 2 burner stove and a microwave

kitchen had no kitchen utensils no coffe no breakfast..

the kitchen

kitchenette & refrigerator.

you also get a razor,shave,massage, free cokes free breakfast

the hot breakfast was wonderful, and the staff was so nice

and the advertised buffet breakfast did not disappoint

breakfast options were fantastic, including texas waffles that kids love when traveling

not a good selection of breakfast

pool was not available for use

value on a decent room, comfortable beds, competent service, a/c nice and cold, room service did a good job daily

the pool was closed

that look like blood, the shower was gross and we saw cockroaches at the reception area, aisles, laundry room, etc

the breakfast was good as well

wish the pool would have been available this is why we booked her so the kids could enjoy the indoor pool

gym was good

pool was closed

pool was a bit cold, and due to staff shortages, no breakfast offered on sunday and monday, but

bar was closed but they opened it up for us upon request

get to have breakfast butt everything was on point

nice place to stay with children they also have very clean rooms and pool.

area is secluded room service was good there pool is clean and nice to view & i liked the short lady that worked at night she was nice i didn't

the pool was very dirty and the water in the pool was

clean room and pool

there was more variety of breakfast items but i've had worse at other hotels so i give breakfast about a 6 out of 10

pool was closed due to a failed inspection and we didn t find out until i got my 3 kids dressed and pumped about going to the pool

pool was closed due to a failed inspection and we didn’t find out until i got my 3 kids dressed and pumped about going to the pool

my kids were slepy

the pool and the gym was amazing

you all need to really close it down and get a cleaning team to come in and disinfect and do laundry

too bad pool isnt3open though

the swimming pool furniture is bad. my friend cut his foot on a rusty chair.

great price, very clean, breakfast good

it was a horrible experience because i had my kids

covered pool

the heated pool. very clean and heated just right. rooms very nice.

clean pool gym lack of breackfast but was told nlt included.

pool should have been a little bigger and maybe outside the tv should be able to move around on the

i picked the location because it had a bar. when we arrived the bar was closed down

there was no breakfast offered and and it took a little while to get checked in as there was no one in the

breakfast was small variety no meat

not have free breakfast as stated on their website

breakfast no coffee in room or on site get your own everything recent refurb but skimped on

hard to get to or go anywhere, very noisy outside, room was poorly cleaned, and continental breakfast is a roll and fruit

breakfast can be improved .

waffles for breakfast are great. very clean and staff were helpful.

improve breakfast option

decent breakfast

the breakfast was delicious

enough space to park you car or truck

early check in

i appreciate how well they accommodated my early check in

breakfast sandwich

breakfast was limited

great customer service, free breakfast

the breakfast was ok.. the location was ok

the pool was nice

pool area was nice

nice exercise room, pool and ground areas. comfortable beds and quiet rooms.

make her go out to the pool it been 6 months

big room. nice clean facility. bar atmosphere was good. modern. free coffee.

is big and very populated so they are in red zone for covid and because of this breakfast is not available but the hotel is not at fault

breakfast met my expectations because i just like to have a coffee with some fruit in the morning

breakfast was kind of small.

breakfast minimal grab and go

little kitchenette with a huge fridge, comfy beds, everything was clean and tidy, bathroom recently

the kitchen had no plates knives pots or

burns in the covers, food splatter on the wall at the kitchenette, house keeping never came, can't turn the shower on without getting hit with cold water

and shower appeared really clean, full size refrigerator and kitchen was nice

the room had a kitchen, but the hotel did not provide any cooking utensils at all, not even to rent

had booked a room with a kitchen, but they had run out of them when i arrived

breakfast was not much good as i prefer like

didn't like the fact that i booked the hotel with the idea the pool was open for the kids and us on new years eve

kids running the whole stay. dirty and stained linen.

tv was entertaining for the kids lots of

really loved the free breakfast and the breakfast options

great location good gym and swimming pool.

room is very cozy. the view of the pool is beautiful.

i love the swimming pool and the great room service

our room was at first floor, just need to open the glass door then walking to the pool!!!awesome

the pool was very pleasant in the morning; i even swam on december 23rd

the pool and hot tub was clean and wonderful . kira recommended several places to site see.

pool and workers

the breakfast was a highlight, always served hot and tasty, making my mornings even more enjoyable

it did exceed our expectations, very modern, provides gym center and laundry facility

i ate for breakfast was just fine

breakfast was delicious with a good variety of foods to select from

very clean give extra towels for pool

they had plenty of breakfast things for the kids to eat

she also allowed my husband and i to stay in the pool/hot tub for about an hour later as we were the only ones in there, & the hot tub felt so good

he messed up my room my kids was in on side of the hall and we were way down the hall

excellent location and room service

regarding continental breakfast

the breakfast was wonderful and the gym and pool were nice

kid's like the pool and gym

for drinks in bar is ridiculously high

the breakfast was fresh and ready on time

i wish they was a hot breakfast offered but was still happy.

breakfast could be better

there could have been more variety for breakfast.

they could have had more warm breakfast

very nice and clean. very private parking lot.

very clean and large room, large clean parking lot with beautiful greenery around

i also didn't like that there were people that popped fireworks in the parking lot very close to our vehicles

nice room, spacious and clean, parking is great with easy access to the room, friendly staff and overall a great stay

the breakfast was decent and plentiful

i also enjoyed the breakfast choices

area is very important this hotel is very quiet and very clean rooms especially the guy serving breakfast in morning very nice service clean kind with the

parking on houston area is very important this hotel is very quiet and very clean rooms especially

cameras everywhere in the parking lot

parking lot very well lit & curtains thick enough to block the lights

some guests on floor above allowed kids to run and jump which disturbed my rest and caused me to check out early

the price, functional kitchenette, free laundry facility, free breakfast, accessible pond, ducks, and walking path

the kitchen light was clinching throughout our 3night stay

receptionist was very racist to black people who stay here especially the kids there

room, kitchen & bathroom were dirty

early check in was free

i loved everything was so fresh and clean . the breakfast was delicious every morning.

doesn’t feel like my kids and i are right on top of each other

the pool was clean and well-kept

room was very large enough for me and the kids lots of room the kids also enjoyed the size

the breakfast workers didn’t want to fix the pancake machine...and they stop breakfast early

the facilities were top-notch, including a well- maintained pool and a variety of amenities that added to our comfort

meat for breakfast would have been nice

the breakfast was amazing

pool was a little dirty after the children had been in it on saturday

the pool was small and dirty. no working cable tv. pillows were rock-hard.

nice room and super comfy bed! beautiful pool. hotel overall was super nice!

quiet. shuttle bus was clean and prompt.

more that i was expecting.. love the food, bar and all staff

wifi is not free

amazing staff, the decor, the room quality, freeway proximity, and the free parking make this hotel very difficult to pass up when it's available

shuttle service made it convenient to travel from the airport to the hotel.

the airport shuttle took over 1 hour to arrive.

convenient parking, etc

really nice hotel. good location in north houston. great bar and restaurant. no complaints.

heated pool

newly paved secure parking lot, our room was newly remodeled, other rooms in process of remodeling

easy check-in n checkout, good parking, place is really clean.

kitchen facilities- countertop stove & refrigerator

there was a full size refrigerator, microwave, cooktop and a kitchen sink in the room

i did not like the parking.

didn't like that pool was not accessible on property on my two nights i stayed i felt cheated that was one of the

we arrived the pool was very dirty and we wanted to swim a little bit, someone cleaned it out that night or early

lobby was always clean, and on the day that we were supposed to check in we were able to do an early check in

was good i'm big gym junkie just a little disappointed in the gym alot thing weren't workibg and only two sets of

be an airline discount for breakfast buffet

airport shuttle service

the pool and spa were great too but i enjoyed the luxurious bed the most

looked up cc bill and they charged me $25 parking fee,

wonderful, friendly, professional staff, location close to airport. and offered airport shuttle.

free parking, friendly staff & hotel cleanliness

outside pool area was very nice, and the grills worked out great for our travel baseball team

loved the size of the room and my kids loved the pool plus the basketball court

the staff was helpful and courteous and the breakfast buffet was fabulous

wifi was really slow, the room my boyfriend and i got was a kitchenette and the garbage disposal didn't work, and when we changed rooms they're was hardly any

loved the laundry room

pool was clean

the pool was my favorite

nice, clean, and loved the pool

the slide door to the pool area for my dog

friendly staff,shuttle, great housekeeping service, and clean swimming pool

parking was ok

we coul smell it in the parking lot, stairs and the bad odor was coming into the room

i love the spa and the comfort of the bed and plenty of privacy.

that is very clean. spacious parking space.

parking lot illumination was good

there was a nice pool

i liked that it had a full kitchen (i

a selection of breakfast choices, was very good

5 nights and my only concern was that there was homeless person sleeping in the lobby and in the breakfast area for last two days

only complaint was the room wasn’t very stocked with kitchen necessities but i made do

i loved the easy early check in at 630 am

fitness center and pool area are nice.

need more towels in bathroom and shower bar soap

the bar had a very limited selection of drinks

to the excellent staff that helped me every second of the way & the manager he was amazing nice pool & hotel roll thanks for the

late check out

breakfast was adequate

key with not many perks but focuses on comfort, convenience, cleanliness, a free hearty breakfast and a good nights rest

the bed was so comfy and the breakfast was amazing..

breakfast was lacking

polite and accommodating staff. clean rooms...great location...fair price and good breakfast

able to connect to wifi, make it easier, could not login

in place with masks being required, hand sanitation stations everywhere, gloves while serving breakfast, the room was clean, and the bed was super plush and comfortable

the staff is friendly and helpful, the bed is very comfy, and the complimentary breakfast is well beyond expectations; the texas-shaped waffles are cute --and tasty

breakfast was perfect for the family. the pool was great for my boys

pool was under cleaning ;but, you are allowed to go to sister hotel next to this hotel and use the

this hotel because of shuttle service, but later found out it only operates between 5am and 11am, which is not convenient

shuttle frequency

little basic gym

beautiful room. the gym is wonderful. there are dumbbells of all weights.

the breakfast was good and the location was amazing and thank you

too small beddings doesn t smell clean we got no breakfast

breakfast was only a cinnamon role and orange juice and there was nothing but one store nearby.

breakfast was very poor, just coffee, orange juice and cereal.

the breakfast they only have cereal

no breakfast

disappointed in their breakfast

kitchenette a real plus

they are very attentive to your needs, they have a pretty nice laundry room and vending set up, as well as anything you might need in a kitchen such as pots,pans

they had coffee at 6:30 am but no breakfast

the room is very nice and comfortable and it was a bonus to have a kitchen

the room was very spacious with great amenities, easy parking and access

the pool can use an upgrade. some of the chairs slip back and do not hold the position.

pool wasn t open when we first got there

made multiple comments about me having extra adults in my room

breakfast was same thing every day and under the sink in kitchen it had water leak

the room, the customer service , the breakfast, even the indoor pool was nice for the kids

the guest laundry and the location having so much close by.

delicious breakfast

the kids had an amazing time at the pool and the beds were so comfortable including the pull out

wasn t actual breakfast like i was expecting

they didn't have any breakfast but it didn't matter

advertised free breakfast

was a huge surveillance monitor behind the bulletproof glass so it made me feel secure about the parking lot

breakfast is very meager -- fruit loops, rice krispies, milk, orange juice, half-dozen packaged

the breakfast was nice me and my friends enjoyed it.

the breakfast bar was excellent

clean, friendly, great breakfast, pool.. stocked rooms . comfortable stay

indoor pool was great

i loved the breakfast buffet. it had lots of choices and the hours was perfect.

still closed,no microwave in the room and wifi could be better as well as more channels on the

breakfast covered us 4 not just 2 of us since we would of ended up paying 40 more dollars for my kids to eat there we just went else were

little disappointed how smoking is allowed in the pool area, my kids were not able to stay long because of the smell from other guests' smoking

at the restaurant, next, only the adults got vouchers so we needed to pay out of pocket for the kids (well, you wouldn't let the kids hungry would you

no room service

the breakfast

breakfast is hot and has variety - one of the better complimentary breakfast buffetts i have had

the gym tv did not work

during my stay, i used the laundry machine provided for guests, and it completely ripped my shorts

cold ac, clean room, and delicious breakfast

the bed was firm and comfortable and breakfast items were available

they even provide mini breakfast in the am

breakfast was very limited

the breakfast could be better.

you don't have to get up to turn off the lights when you're ready to sleep, a little more on the breakfast bar and

cleanliness, the laundry facility, the pool

was very clean and the pool was great

stay was ok but the pool was dirty and the spa was green

. that we're not back to having eggs and sausage for breakfast it's still grab & go

•the pool area could use some remodeling a little

was to soft room was nasty at first my waters from the faucet smelt like pool water not enough parking

the pool was clean and did not have a overwhelming smell of chlorine

i wish the pool was open later than it is.

love love the fact that the pool was indoor and even on a rainy day it was still up and going

had a pool and gym. had them both to myself

room with a mini kitchen ;) the lay out of the room was excellent, & we loved that their indoor pool/ hot tub was

the pool was closed

at best but included in the rate so very handy, the room was spacious and comfy and had a full kitchen, although the fridge wasn't working 100%

very spacious had a kitchen very quiet close to some amenities

the bed was very comfortable and the pool was nice