didn’t provide towels at the pool and when i went to the lobby for clean towels to use after my shower, they would not provide

i didnt have breakfast. i just took some coffee for the hangover.

to end my stay, best continental breakfast i've had in years

the orange juice machine at breakfast was not working.

a better variety for breakfast

more breakfast options would be nice.

room for a budget hotel, tea and coffee facilities in the room, free parking on site, plunge pool on site (didn't use as we arrived at 11pm just for a stopover and

upkeep.. no breakfast'

the breakfast was good

noisy, pool and hot tub were closed.

the spa bath was okay. it's really big.

only thing i will say is that it was hard to get into the wifi

a room with a spa tub and to my surprise it was very nice

i thought the place had a pool. the queen size beds look like full size beds.

didn t like the fact the hotel didn t have a pool

early check in

there was no pool rooms are super small and the sheets did not seem clean

beds and no pool

checkout day and we extended our stay one more day, the management charged us another $25 as an early check in fee even though we didn't checkout from our first day there

lot and said she made a mistake and that if i wanted to stay i would need to lay extra for early check in

i found it hilarious but at the same time, people need to watch their kids

pool, always fresh towels, house keeping was very supportive, staff was professional

only didn't like that their starbucks, pool and whirlpool, as well as their in house restaurant was closed

room was small n i felt like i kept bumping into my kids everytime i walked by to go to restroom its really snug for a 2 queen bed the rooms were clean

the bistro, bar and starbucks was very convenient

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

my only complaint is breakfast, they should have hot food's because that is a deal breaker for my family

huge bathroom with a huge spa tub and a seperate shower stall

we miss the breakfast, but that is due to covid-19!

was expecting a breakfast

maybe breakfast mead to enhance items

it was clean the staff were nice and it had a pool

service was amazing/ they had early check in and they did not charge me extra for it.

the bedroom is large and cleaning and the pool

i highly recommend this hotel, not only for the good parking, great pool area, big rooms, and great facilities, but for its amazing staff

the pool closed early but its fine.

when we were checking in there was a lady in the pool trying to drown herself..

everything spa bath the bed the room great 4 the prise

loved the spa in side the room

booked the room for the spa bath

great place very accommodating great prices and reasonable early check in rates.

i would have liked the breakfast to have more options

breakfast

attentive staff, clean which is huge for me!!! kids played in pool and our room was perfect!

that we could open the windows in the night breakfast was good and my kids really enjoyed the pool definitely staying there again

property is under renovation pool and spa closed room was clean and comfortable

could have used a bigger trash can for the kitchen nook

breakfast was adequate

room was big and sizeable rooms were clean onsite laundry was simple but welcomed - staff had change for the machine as only took quarters

room was clean, the bed was comfortable, the shower and vanity were nice and i loved having the kitchenette

kitchen corner could be improved with some silverware

the wifi was not good.

parking was right next to you room

wifi signal was very poor.

friendly staff, clean facilities, covered parking spaces, convenient location

wifi is on a code and only works for one device per person

the breakfast was less than adequate.

was no breakfast

hotel doesn’t offers breakfast

the breakfast wasn't what i expected. but the coffee was good

no breakfast at this hotel. friendly staff and clean rooms.

unlimited coffee, free breakfast spread, waffles, sausage, potatoes, toast, fruit and more

also, wifi did not work

the staff in general were really nice especially the ladies in the morning for the breakfast

the pool and breakfast

very convenient, welcoming reception nice. very clean, instructions clear, good breakfasts.

room king-size bed was facing the freeway and the pool and hearing the noise of the cars all night

complimentary breakfast is only available from 7-9am

near many places to eat and shop. rooms come with breakfast.

one morning we were late for breakfast and the staff took extra care of us

breakfast was excellent. i liked the variety and selections!

(won’t be our last)…they have late check out for a reasonable fee and washer/dryer onsite

nice pool are

the pool area was disheveled and the pool is not heated

lovely pool and lounging area outside and my room was just next to it on the ground level

i liked the location. thought it was very clean. beautiful pool area, clean accommodations.

good location and good selection at breakfast. the rooms were clean and well maintained.

loved the pool! and the jacuzzi. parking was great too!

the breakfast room attendant was very nice and helpful

gym was great very peaceful got an amazing workout and so secure i liked that

breakfast was great

there’s a full kitchen in the room, very helpful if you are traveling with family

suite's well-appointed kitchenette could benefit from the addition of a small table and a couple of chairs

nice to have a kitchen that had supplies to cook if needed providing dishwasher and a 2-burner stove

the room was super nice. nice small kitchen and comfortable bed. there is also a nice desk area.

room had a kitchen, breakfast each day felt safe and good location

breakfast was excellent except microwave was missing to warm up cool food

it was very clean and quiet slept like a baby will come back again breakfast was excellent

breakfast was great

i can think of other than the coffee maker wasn’t working in the breakfast area but it happens i made coffee in my room so it worked out

there was no breakfast. for the price there should of had at least a muffin.

gym

like the mini gym and the fruit and towels inside

rooms could be bigger and clean of smells. room service and housekeeping was poor

the place was clean. wifi actually worked. free parking and easy access.

comfortable, clean, friendly front desk, quick check-in, $20 deposit only, free parking

they even still kept the breakfast going just set up differently following the rules with the covid-19

they offered a good breakfast and the rooms were really nice

breakfast was great

spacious clean room, great breakfast

staff exceeded expectations by bringing out an early breakfast when our wrestling team had to get an early start

very clean. nice heated pool.

able to do an early check in and late check out

there was a coffee an smoothie bar but they were out of half there stuff on the menu

ample parking and well lit

comfortable bed. streaming available on tv. free parking.

enjoyed having a kitchen in my hotel room

location, laundry room, parking

kitchen

staff members was very pleasant and accomodating. spacious clean rooms. kitchen

coffee ran out at 8:30am no quarters for laundry

nice people, amazing layout, quiet and comfortable with good complimentary goods and super good breakfast

breakfast was solid and had a decent changing selection every day

bigger and clean room, full kitchen parking place, good service, which were all good for us.

kids loved the pool and basketball court

good hot breakfast is a plus

it was a shame there is no bar and the wifi isn t very good

cleanliness . the room service was very fast

complimentary breakfast was a good, free parking, rooms was beautiful and clean

ita seems old but the facilities and breakfast were amazing

breakfast was good, room was very clean, and the surrounding was well maintained

no clean room no front desk staff they do laundry nod minute and front desk next yet.

breakfast was good and rooms were clean.

renee at the front desk was very helpful and accommodating when i requested an early check in.

it was comfortable and had a full kitchen

laundry facilities convenient and easy to use

the pool was small but did entertain the kids. the room smelled like old a/c.

the kids loved it

wifi is still awful

tickets, restaurants available, included breakfast and the indoor heated pool was a hit with our kids they preferred that then universal studios

it would be nice if they had a children's pool and an adult pool i never went in the pool so i can swim back & forth because then i'd have to

bed, hot shower, good size room, pool, secluded location, and plenty of food locations to choose from

the pool was nice also

pool and hot tub outside

pool and spa should have been open

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

very comfortable beds and my son loved the pool.

free breakfast

breakfast, a lot of choices

the quick check in to the quite rooms and breakfast in the morning i enjoyed my overall experience

friendly staff, quiet rooms, bed preferences, and free parking + breakfast

one example: wearing white gym socks in the room and my socks became black because the carpet was so dirty

great location, great service, easy parking, .. overall great hotel.

the pool is heated and clean

the gym was my best place to be in

walk to parking lot and no breakfast due to the pandemic

thing i didn't like was couldn't use the pool that looked so very refreshing really nothing bad at all everyone was polite and

stayed for over a week and this location is safe , the pool is nice never crowded, and the staff was helpful

location, clean pool and rooms,laundry room, friendly staff,nice tv.

it had a laundry room on site

the pool and room

resort was shooting a movie, so the parking lot was blocked off as well as the lobby

there is ample parking on the right for visitors spending a day at experiencing one the many amenities

parking was limited

property; didn t have snacks or room service available for the kiddos but overall a good

in a golf resort, it was nice big and open, lost of room! clean and gated area

room service app didn t work - odd high tech light fixtures were needlessly complicated

gym, room size and view

efficient and superb room service

outdoor pool is on the smaller size. can feel crowded easily.

i didn't use room service at all as a result, and i was disappointed that nothing was available in the room

wifi was down

i asked allot for room service and they didn t help

disappointed in room service

heating didn t work, nor did the wifi. no kleenex and the body towels were so small.

i asked allot for room service and the manger wasn t helpful

pool closed due to covid-19 reef roof just doing their job, but it still sucks...

room was very spacious staff was friendly & helpful easy check in pool was clean

it's close to everything and also the kids went swimming and had fun

what was a big deal is we could not use the hot tube due to screaming kids

requested an early check in at 1 p

laundry room was disgusting

the large refrigerator, and nice size kitchen.

the reception person was clearly doing laundry as i could see the big commercial

laundry area badly maintained, many machines out of service

and laundry room

not enough laundry machines on site.

overall good service. like that they have laundry machines on site.

price is very reasonable and the laundry area was a plus

laundry mat only has 2 washers

location,clean, had laundry room

relaxing environment pool in the center trees, roses

great staff and peaceful location. great breakfast as well. the nicest staff.

appreciate customer laundry room on site at reasonable rates

there is a swimming pool and jacuzzi (age restricted) for use

excellent location, comfortable and quiet. great breakfast. will return.

good hotel great staff outstanding hotel wish we could have enjoyed the pool

shows some wear & tear parking

the walls have chunks missing from them, the grounds are dirty, walls covered with dirt, parking lot filled with equipment, there is no breakfast for which you are being charged a premium

pool and spa looked little dirty,not much on tv available.

parking was convenient to my room, however there was not a ramp going into the parking lot so it

refused to serve some breakfast items even though it was half hour before they stop serving

cleanliness and ev charging

great hotel clean, tidy, free wifi, parking and self laundry. near asian eatery

breakfast combos

facilities- self service laundry and gym

comfortable bed and nice breakfast

breakfast!!!! bed was so comfy and room was spacious and very clean. staff was very welcoming.

the fruit selection was of poor quality and there are only two breakfast burritos on offer per day in a hotel with over a hundred people staying

after we paid the $50 early check in fee to rest we hardly got any

feel like sleeping in an apartment building with kids people constantly getting in and out and you can hear them

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

that they have space to park my truck and trailer

like the fact that you can park up a semi truck there it's close to family that's around the

the customer service and the room was clean and they gave laundry service

parking is available

parking, spacious rooms, cold ac,

too many people partying at night in parking lot

didn t like was the parking was a bit cramped

the pothole in the parking lot

no wifi, poor mobile signal, dirty surrounding

huge parking lot to accommodate all guests

the room was very clean, parking was easy and it was quiet at night

clean, quiet, spot with lots of parking spaces.

the parking

boiled eggs available for breakfast

the hotel , changing the sheets every day, good quality of the bad, politeness of stafe, standard breakfast, good location , close to the shopping malls , short distance to the down town la

breakfast and staff service

ice machine is the best with this heat and the breakfast isn't to chabby

very nice breakfast, including some chinese food; love it

the room was very nice cozy has a pool and jacuzzi

pool close and one of the beds was broken when we got to r room

no swimming pool.

although i couldn’t find the pool hours anywhere

a lot of people in the pool when i want to go in

pool isn’t all that clean looking…i didn’t go

breakfast was great

there was nothing we didn’t like about the property well maybe except we wished the pool area would have stayed open later

probably, people are in the pool late at night and you can hear everything.

pool not open, but i understand circumstances

it looked out on the pool and courtyard and was clean with plenty of room for us

also the breakfast, pool and workout center is closed due to the pandemic

pool was closed

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

pool was awesome

a dip in the pool to beat the heat or conviently go on a shopping spree

everything was clean, from the pool to the room.

the pool is open!! the staff are delightful people and very helpful.

beating the heat, dipping in the pool! kicking back and relaxing staying strees free!! love it!!

the pool for physical therapy i am in constant pain it helped

i didn t see a gym and breakfast was not ready.

no problem with the wifi

room and the breakfast

room above us had a kids running around for like couple hours , very loud, couldn't sleep until they

breakfast was excellent, beds were very comfortable.

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

one young girl allowed a late check out and another one who was an older asian woman and very rude wanted to charge us

no pool

and please clean out the pool, so we can fully enjoy it

pool-closed, cleaned regularly but unable to use.

the pool was really nice

great stay location and room quiet and plenty of parking. staff was excellent

the parking was close to the room

free parking good location

now we have to laundry all our dresses and shoes due to their poor maintenance

friendly staff. good internet. laundry room. clean. air condition.

the spa tub

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

i needed a late check out and the manager was accomadating.

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

pool was cold. hot tub was even colder

hot breakfast.

didn’t like that the pool and jacuzzi were closed for maintenance, but there were no maintenance going on at

breakfast was great, beds were super comfy. very happy with our stay.

breakfast was great and pool/hot tub is by front office and fenced in so very safe feeling

pool and hot tub clean

clean, free breakfast, ideal location

breakfast was good beds comfy looked at pool and spa they were dirty

the breakfast was good and plentiful

comfortable rooms and lovely spa pool

can offer a late check out for a fee if you call after 10 am

people above us sounded like they were doing gymnastics

pool area was great i liked the towels strictly for the pool and also the breakfast was better than

the open gym and plenty of parking, easy access to the highway

nice decor and noticed games in lobby which are nice if you are traveling with kids

the room size was pretty good, the staff was friendly and the free breakfast was pretty good!

there were no laundry bags

no noise, pool was amazing location was good

wonderful room. breakfast in the morning was great. very very nice stay.

beds very comfortable. pool so warm and inviting.

they don't hassle you for late check out either

i slept well and the management was tolerate of my late check out.

on site restaurant and bar with a nice vibe and beautiful outdoor balcony seating

pool closes to early!

enjoyed they had a bar and restaurant on premises and room services makes things more interesting

we went to the pool and it was nice, clean

the time they closed the pool are too early

only a couple of laundry machines.

the pool was being renovated (may 2017)

says that there are constructions ob site or that the hot tob and pool are closed, especialy in a spa hotel

very well equipped gym

front desk should have rang the room phone, and deffinately should have answered, as i called for late check out

and the swimming pool was so dirty

was rude and unprofessional and pool was disgustingly dirty

don't have breakfast and and pool

pool and area were filthy

website said pool was open, upon arrival, was informed that pool was closed

fitness center locked up. pool closing at 9pm

pool was nice, spacious room, quiet

great little hidden gem.. good price, good breakfast, nice pool.. nice location

lack lighting on bed sides. cannot take breakfast to room.

great little hidden gem.. good price, good breakfast, nice pool.. nice location

contemporary facilities, excellent location, good-quality morning coffee, pleasant, large pool

pool was great

nice staff and the swimming pool was great.

hotel had a pool, but it was not available to use because of it being painted and renovated

the staff in the environment nice to have a pool no problem good security

syd was very helpful and accommodating and arranged early check in for us

i liked the fact that the swimming pool was heated even in the spring season.

i did not try the breakfast here, i usually do not eat breakfast.

tucked away in diamond bar - great price and wonderful room

i like to give praise to the 2 gentlemen that works the breakfast in the morning

very clean and friendly staff, has a hotel bar and breakfast was delicious

no fruit for breakfast

the pool was far behind hotel and needs a painted walkway and more lighting

the pool and hot tub were the perfect temperature and not crowded

it was a little difficult to find parking later in the night, the parking spaces are small.

everyday need updates for using wifi. i think not necessary for everyday.

i checked in late at night around 11pm

room service was available the next morning, offered new towels and checked it i needed anything

parking was ample and all the rooms

wifi was fast

parking availability was excellent

enough parking spots and comfortable pillows

was great, facilities excellent , staff very kind , great pool area and gym

i like the pool, gym, restaurant,loby, location, people, parking etc

only problem i had was the swimming pool was too cold for me, even in very hot summer heat

the lounge bar is just not a lounge bar, lol

the pool is too small

no parking at night on saturday. breakfast is very minimal. metal bed frame bottoms stick out.

breakfast could be improved.

breakfast was a surprise, and great

breakfast bar nice variety with ramen soup even and staff keeping it clean and

the breakfast to simple

breakfast was delicious, the hotel was very well maintained

the free breakfast.

staff was phenomenal the morning breakfast hostess was very nice.?

we didn't use the pool but we checked out the gym

the pool was nice even tho it was a little on the cold side

didn't use the pool, but it looked very clean

was a good stay but it can update more rooms with a fridge and keep laundry open later till 8 at least

beyond clean and very close near shops and the pool

pool not always open

swimming pool