breakfast very good

breakfast was very good and the location was great.

room was ample, bed was comfortable, breakfast was delicious

the pool is nice. breakfast wasn't bad either. room was a good size.

breakfast buffet, exelent service, everithing fresh, delicios fruit and yogurt

the pool isn't clean enough. it looks needs more chemical .

dated, lift not working, cockroaches in the pool area, very poor breakfast

on-site parking.

room service is really friendly

slow internet, pool was not very nice

least was in my rate

stay included daily breakfast and i must say the quality was much better than expected

) wifi is good and reliable

and you could order room service if you want

very good breakfast

parking is limited, must plan check in on time.

to parking was difficult at best

parking: you have to race in the night to get a spot and one of the security staff told me you can

the parking lot.

limited parking,

parking was confortable

the chilaquiles i ordered for breakfast where amazing with a side of eggs and ham and some fruit

the breakfast is good too

breakfast was good. the manager ines was very kind.

like the breakfast ended early because we were there for a wedding, so sleeping in was a must and a brunch

room service is not responsive (40 minutes wait)

we love the kitchen area in our room and full sized refrigerator, comfy king sized bed with multiple pillow

excellent service. great room, very clean and comfortable. very good breakfast.

the complimentary breakfast offered coffee, juice and mexican breakfast

clean and simple and practical breakfast included

the kitchen closes to early for those who arrive from travel with no much options to eat around

for the price it was outstanding and free breakfast is always a winner.

free breakfast is a bonus, but it would be nice to see variation.

hotel was super clean, staff super friendly and they offer breakfast for that price!

the breakfast was awesome considering its price

the gym was closed.

nice breakfast but only 1 server and would take forever to be able to help everyone.

we didn’t have breakfast

the rooms are in great condition. breakfast was delicious especially the green chilaquiles.

breakfast was so so

breakfast was great, there were many options and the staff was constantly refilling the bar and

the breakfast had both hot and cold items and staff was friendly and helpful

breakfast was very good

we also loved the 24 restaurant room

we wanna take a breakfast in a sunday in the hotel

great hotel, good breakfast and friendly staff.

facility, the responsiveness of the staff, the location of the hotel as well as the fact that the parking lot is underground

the free breakfast for all of us.

comfort and pool

more variety of menu for breakfast

breakfast was nice but mostly the service great great service

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

everyone was wonderful, underground parking. comfortable and very clean.

breakfast is plain offer no butter nor jam for toast

breakfast is not worth an upgrade in price

have mx$110 the difference and i selected with breakfast, but in the hotel front the guy talked the breakfast is option and is not possible

provided breakfast was terrible

the room was clean, the breakfast was good enough

good breakfast

were great - gym & pool, although the latter was very small

spa

uro) - highly recommended for japanese people pool on the top floor warm & kind

new hotel, well appointed rooms. excellent buffet breakfast, staff were great.

breakfast coffee ran out early; staff slow to make more

sweat-soaked pillow poor beds with no blankets noisy restaurant next door utill midnight poor breakfast

a delicious breakfast included

very close the the mall and most concurred venues. breakfast was included as well

old towels, breakfast was horrible

social time (free dinner tuesday-thursday) - possibilities to make laundry for free - perfect location for working in the industrial park - nice staff - hotel offers

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

breakfast was until 11, but at 10:30 were told that there were no more hot chocolate because we

breakfast was a bit cold

rooms are amazing , as well as breakfast

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

attention from all the staff and swimming pool!

breakfast was very poor, same menu of 4 meals every day without vegetables, sweet, just only toast

breakfast and pool

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

pool was occupied for events, guest could use the pool ☺️

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

some times pool was rented for party and as guest i couldn’t use it.

breakfast was good, different dishes every morning, ladies attending the breakfast room were always

the location excellent and the breakfast good

the location exelent and the breakfast good thanks

breakfast, room service, staff all great!

swam in the pool daily and enjoyed it 100%

polite staff. good breakfast. good food and room service.

room service could improve but no problems.

we loved the pool and going up to the rooftop

breakfast

i was attending the rotary district breakfast at the casa de la cultura.

parking, staff, hot water.

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

they were nothing fancy but the kids liked to use them

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

the pool and view of the room

the bed and the breakfast were excellent. the swimming pool too.

traffic noise considering it's right next to the highway, though a little does come from the pool area

the stay was pleasant the staff at the bar was great so were the cleaning lady..

hotel was very nice, the room was big and very clean, great view to the pool

the pool was not heated. .big deal

the room was clean and the buffet breakfast was ok but felt they should offer the a la carte.

breakfast buffet was very good

we didn't like that the breakfast wasn't included.

is construction going on in another lot above the pool

there are two huge party rooms and a lovely pool area

construction was going on early in the morning to the pool wall and was noisy.

swimming pool, parking, it out of town so quite

pool was nice but a bit cold

carachas) the

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds

the breakfast buffet is excellent for all likes

personnel is very friendly and efficient. rooms are nea and clean. breakfast is delicious.

we rented a car and there were lots of parking space

pool and the gym

strong wifi

spa lovely

so clean, nice staff, spa was superb

free and easy parking, nice hotel, good stuff and nice decoration.

free parking

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

nice breakfast on the terras with a view on the city

ey even took me to the bus station as the guy was on this direction) and awesome breakfast

will be great if they can include at least the breakfast, they working on that

everything was good, clean, spacious enough, comfortable, with parking

the hotel is very clean and you get hot water and wifi all day without any

the pool is cold and lacks chairs

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on them from the trees - not a

the bar was basic with a reasonable range of drinks

the pool was a good temperature

great pool for a midday break and clean room with renovated bathroom

good wifi signal

no wifi signal in the room. only has it in the lobby.

if you travel by car they have two small parking lots available and

driving there it is very hard to get to their parking

would not recommend it for a business stay as parking is complicated and you need to plan 15 min to get your car in the morning

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

view in room very like reception staff room size larger than expected very comfortable strong wifi

parking spot entrance a bit uncomfortable but

parking option is fantastic. the view is just incredible.

the wifi is very weak and the safe in our room was not available

wifi was slow, broke down and pretty much non-existent

very clean friendly staff great breakfast at restaurant in town

the breakfast was delicious too

fantastic breakfast in the centro at an iconic restaurant next to the teatro juarez and the jardin

breakfast was awesome

breakfast at the external restaurant in city center (15 minutes walk) was great

wifi did work in our room - that was a bonus

wish they had room service food.

staurant is right downstairs) but over all everything else is great about this

great location near the jardin de la union very good wifi. nice staff

the wifi connection was poor sometimes, but most of the time

another one said : of course wifi is a come & go

spa was great

all of the amenities: quiet rooms with modern decor and air conditioning, amazing food, a pool, a spa for massages, and the best rooftop deck with panoramic views of the city

pool wasn’t good

the bar on the roof was comfortable with a 360 view of the city

the rooftop dining area and bar was great with a beautiful view.

hot breakfast

location. friendly staff clean very delicious breakfast.

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

great and spacious rooms. nice staff. delucious breakfast.

fresh cooked breakfast everyday comes with the stay

the rooftop bar was closed

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

rooftop bar with stunning vistas

it would have been nice to have a bar available in the hotel before 6:00pm.

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

clean (not a single bug), great layout with a sitting room and small library of books, good basic kitchenette, good hot water

we did find the double bed a bit small for two adults, so switched with our son for the two twin bed bedroom

old colonial apt with high beamed ceilings and beautiful floor and kitchen/ bathroom tiles

town house in the character area of guanajuato, it has a lovely lounge area with terrace and kitchen available to guests

full kitchen, the shared areas were like staying in a designers home

the beds, breakfast, and location are great!!

laundry shop nearby

nice breakfast.

breakfast was delicious every day. i love the location of this hotel.

great free breakfast buffet

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

is small for the number of guests, but there are so many places close by for a more substancial breakfast that it makes sense to just plan on getting a cup of coffee and either a bit of fruit or

cozy,nice and clean. lots of variety for breakfast. great location.

breakfast and beautiful spacious rooms

is limited options for breakfast but you can get as much as you wish in the mini buffet

the staff were wonderful and a nice breakfast in the morning. ample space in room! super value.

the room was perfect, free breakfast delicious and the location of the hotel was the best

breakfast was disappointing. choose to breakfast elsewhere the second morning.

the location was perfect, great breakfast was included and customer service was on point!

breakfast was delicious!

restaurant and bar area

the staff is very helpful, shout out to the lady who helped us with our laundry

the breakfast my boyfriend ate he didn't like, so no big deal we didn't want to eat there again

service and even though that the restaurant was almost empty, we had the same situation during breakfast and lunch: a lot of people standing around and had to get their attention to attend our

have breakfast at the hotel, as we wanted to explore the so many options around the city, but the bar is really cute

we ate delicious, filling breakfast for free every morning overlooking the jardin de la union

location was perfect in centro histórico,delicious breakfast included! clean, comfortable bed

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not provided at check in

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

no hot water in the morning, wifi didn't work, extremely hard beds and pillows.

the wifi was not good and there was no ac

wifi is not super stable and kind of slow but is acceptable

the breakfast was decent. the sweet bread was not fresh. the location was great!

the breakfast was very good

breakfast was delicious

also, the breakfast was very much appreciated and a definite bonus if you chose this option

big, clean rooms, comfy beds and good breakfast