amazing view from our room. pool was super clean.

the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the morning

very enjoy the stay in casa estrella. the view and the breakfast are awesome

attentive staff, spacious rooms, beautiful views and great breakfast

breakfast was very good

what i like the most was the pool and the restaurant view

breakfast was also nice and free water bottles so we didn t have to worry about buying filtered

the swimming pool was not open because they were cleaning it that day

awesome breakfast really enjoyed by the family.

if you have difficulty walking or dislike stairs, but it boasts a fantastic terrace with a pool, jacuzzi, and a beautiful city view

bar is closed, and when we arrived restaurant was closed too

food is good except no order was ever right both dining in and room service, i

was beautiful and charming with a lovely pool

water in the pool was cold

next to the hotel, there is a bar where you can go with your boyfriend, take some drinks and relax

's in another hotel) and there is not valet service

other reviewers mentioned the parking and i thought it was valet

room service cleaning hotel and location

is not parking in properly but they take care of the vehicle

you have to walk like 10 minutes to the car parking

bed was very comfortable and wifi was excellent

good wifi and netflix

spa for couples is affordable, relaxing and has nice amenities

they have a spa and it seems to be awesome

i had an excellent experience in this hotel; my only small complaint is about the breakfast

we lined the service, the breakfast and the spa

the spa and staff were wonderful!

having options for breakfast and the volume

the breakfast was copious and good

included breakfast was amazing

breakfast is excellent - american and mexican options both

breakfast included was also a bonus

clean (not a single bug), great layout with a sitting room and small library of books, good basic kitchenette, good hot water

we used the kitchen downstairs to make a simple breakfast

old colonial apt with high beamed ceilings and beautiful floor and kitchen/ bathroom tiles

we did find the double bed a bit small for two adults, so switched with our son for the two twin bed bedroom

town house in the character area of guanajuato, it has a lovely lounge area with terrace and kitchen available to guests

the host was super welcoming, and the breakfast at a nearby city center restaurant was really good

breakfast at the external restaurant in city center (15 minutes walk) was great

very clean friendly staff great breakfast at restaurant in town

fantastic breakfast in the centro at an iconic restaurant next to the teatro juarez and the jardin

the breakfast was delicious too

the pool and seating area is beautiful with a great view and the bar was also amazing

amassing design of the hotel and view from the pool bar deck. great location.

there was an issue with the hot water and you can no longer have drinks at the pool

t]the reception staff, the wait staff at the restaurants and bars, and the women who cleaned our rooms all made our stay more enjoyable

half an hr during our stay - and they brought us olives, wine and candles - very romantic - :) pool has the best city views and warm in the winter - highly recommend this

the breakfast is so good with fresh fruit

walking distance from places, nice breakfast the hotel has

elevator, breakfast could have been better but would defiantly stay here again

small breakfast available free of cost

they serve continental breakfast and staff a very friendly

there is a great rooftop type bar but it's not opened this season

it had an ideal location, friendly staff, pleasant small pool and great room air conditioning.

they have a wonderful indoor pool and jacuzzi

lovely quite indoor pool area

the pool was very relaxing.

breakfast was very enjoyable & complete

we enjoyed the old-fashioned bar at the back of the hotel for a few evening drinks

have breakfast at the hotel, as we wanted to explore the so many options around the city, but the bar is really cute

breakfast was great, perfect location

the bar was classic, and the bartender made very good margaritas

staff, very clean rooms, nice hot shower, window opening to small balcony, great breakfast at affiliated hotel across the street, excellent location, close to everything

breakfast was delicious

the breakfast was decent. the sweet bread was not fresh. the location was great!

also, the breakfast was very much appreciated and a definite bonus if you chose this option

the breakfast was very good

breakfast was delicious, room was very beautiful, shower and water pressure was wonderful

mariachi music every night at the bar downstairs

thier bar and restaurant was a good time

breakfast. eggs carelessly cooked.

location and breakfast were amazing

rooftop bar with stunning vistas

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

the rooftop bar was closed

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

bar is awesome, i don't know why there weren't more people up there at night

breakfast is served up in a neighboring hotel across the street (they are all part of the same

breakfast included can be better. but not bad at all.

very nice and helpful staff comfortable and large room great breakfast provided we liked that instead of plastic water bottles there was a glass jug and glasses

very fast internet and delicious breakfast

breakfast was a plus

everything was great staff, place is comfortable and very historical. excellent breakfast..

right in the middle of everything terrific breakfast will go back again, for

delicious and filling breakfast

the breakfast, location, rooms, and service ud83dude0a

the breakfast buffet is delicious and filling

great location near the jardin de la union very good wifi. nice staff

my kids loved the hotel and the terrace since we stayed in the penthouse

the bedroom smell a bit weird and there was no wifi

wish they had room service food.

wifi was really slow

but you are mere steps away from a really great coffee bar and only five minutes to plenty of restaurants

is a bar nearby and it had loud music late evening

bar across street had music until 3 am and then the people from bar were yelling after bar closed

restaurant only open for breakfast and i dont think the bar was ever open.

but on that side the music from the bar across the street and the troubadours on the street under the balcony went on until 11 p

2nd floor room, all staff, breakfast great, assistance in cell phone use, directions to everywhere

the location, the convenience, the room, the continental breakfast, the staff

breakfast offered in nearby hotel which food has plenty choice and service is great

nice breakfast.

the beds, breakfast, and location are great!!

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

wifi was ok

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not provided at check in

wifi is not super stable and kind of slow but is acceptable

wifi didn't work, no hot water, extremely hard bed and pillows, tiny outdated television.

very good location, beautiful hotel, good wifi and tv, helpful staff

breakfast was a nice start to the day

is small for the number of guests, but there are so many places close by for a more substancial breakfast that it makes sense to just plan on getting a cup of coffee and either a bit of fruit or

is limited options for breakfast but you can get as much as you wish in the mini buffet

room was super clean and breakfast super healthy

cozy,nice and clean. lots of variety for breakfast. great location.

pool was not working

pool was smaller then pictures, required reservation

didn’t get to experience the bar or terrace i guess they close certain days and times

the rooftop dining area and bar was great with a beautiful view.

rooftop bar was the star for me

the staff is very helpful, shout out to the lady who helped us with our laundry

the wifi is very weak and the safe in our room was not available

wifi was terrible

wifi was slow, broke down and pretty much non-existent

parking option is fantastic. the view is just incredible.

parking spot entrance a bit uncomfortable but

wifi was spotty, not reliable and annoying

parking area is too small for all the customers.

dirty cold pool

only location and parking

great location good size room and parking

breakfast was variable every day

breakfast was excellent

included breakfast was for the adults in room only, but prices reasonable to buy breakfast for kids

breakfast was not included although it was my understanding from booking

people were nice and breakfast choices were plenty

good, varied breakfasts, water bottles supplied, and great cleaning service (laundry on site)

double room with ensuite bathroom and kitchenette and a private balcony

kitchen with cutlery

there were a small number of ants in the kitchenette and by the main doorway upon arrival, but nothing that affected our stay at all and

rooms very outdated, ants in the kitchen, beds not comfortable, some outlets didn’t work

our room (1) was spacious with a little kitchen area, with small fridge and coffee maker

the terrace, the breakfast, the decoration, the family run business.

the roof is fantastic, but no breakfast was concluded

parking was not a great scenario, but was understandable due to the location

will be great if they can include at least the breakfast, they working on that

we enjoyed very good traditional breakfast

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the breakfast was very plentiful and satisfying

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the room, the view, and the breakfast. the staff was great as well.

hot breakfast

the breakfast was good, but we would have liked to have more variety.

great and spacious rooms. nice staff. delucious breakfast.

reservation included breakfast

the free breakfast was super delicious, and we really felt taken care of

parking and access to it.

poor wifi

only issue for me was that the 3rd floor doesn t have great wifi service

hotel is very safe and offers a parking for cars

location was good base on the fact that the hotel provided free parking

wifi did work in our room - that was a bonus

so clean, nice staff, spa was superb

free and easy parking, nice hotel, good stuff and nice decoration.

the wifi was slow at times, but when it rains in mexico sometimes this seems to always slow down

good ac, good wifi, very comfy beds and pillows

spa lovely

the pool is nice and clean but it is cold so it's useless except during a lot of heat

too much people in the pool

the pool was a good temperature

the pool is cold and lacks chairs

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on them from the trees - not a

strong wifi

breakfast buffet was very good

the pool of the hotel doesn't look well cleaned other than that the hotel is pretty good.

amazing outdoor pool area

i like the pool

we didn't like that the breakfast wasn't included.

huge underground parking

we needed a crib and they provided one. wonderful breakfast!

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows, the

although the laundry machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was ok, and the restaurant was pretty

centrally located and free parking. bad gps coordinates.

swimming pool, parking, it out of town so quite

very friendly attendant's...very polite....except honestly the cook or kitchen service no good

pool was a little bit dirty and nearly alll sun loungers were damaged

pool was nice but a bit cold

is a kitchen but not things

the bed and the breakfast were excellent. the swimming pool too.

the stay was pleasant the staff at the bar was great so were the cleaning lady..

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool☺

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

hotel was very nice, the room was big and very clean, great view to the pool

they were nothing fancy but the kids liked to use them

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

they were nothing fancy but the kids liked to use them

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot