the pool, the beach and all the different trees

willing team of staff. swimming pool well maintained and clean. food good

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

nice bar and restaurant

comfortable bed, great location, great bar and friendly staff.

good bar restaurant clean room comfy beds great bathroom.

the bar and restaurant kept me out of the pool, but it looked great and the kids loved it

hotel was shabby not clean near pool

with birds near the pool that churp

do not count on breakfast, is very very simple, some fruits, toast and jam , pool very dirty and cold , poor birds keep in cage next to pool ,well , not great experience at all

the room was very quiet and the garden area around the pool was nice to chill in the evening

hope the owner adds a hand railing to get in and out of the pool

i like that it near food places and it got a pool

there pool had too much chlorine.

pool was small but refreshing

the pool is nice and the showers have strong water pressure and hot water

guest are allowed to smoke by the pool unfortunately all the odor of the cigarette accumulated in the hallway that u have to transit

the pool, prefer outdoor pool

8 year old wanted to swim in the pool but it didn t look like it was being cleaned properly

the pool area is nothing like the photo, needs a clean and the water is ice cold

clean water at the swimming pool and embellish its surroundings.

restaurant on site with room service available

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

policy of having to leave my id at the reception for everything (pool towel, hair dryer

restaurant on site - sink clogs - no closet, but 3 hangars there are gaps around the doors to the pool which are not fully sealed, so ants and other bugs walk inside the hotel first floor where

pool was cold (not heated) only three seats at pool no minibar or fridge or coffee machine in

there was a basic outdoor pool that looked clean

decent breakfast (but do not expect too

i definitely like the cleanliness. they had breakfast, and the pool was very clean.

although it’s been written that there is continental breakfast no egg, no cheese, just jam and margarine

clean, nice staff, good breakfast.

breakfast must be

pool was out of service which would have been nice to know in advance as i would have booked

almost everything, great breakfast included.

the rooftop pool area is nice though

time we visit we feel that the breakfast offered is of less quality

service is limited to breakfast only

great rooms. lovely garden and pool area. staff very helpful and efficient.

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

beautiful gardens, very nice pool and lounge chairs

loved the pool

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

was a long-term stay for me, but included breakfast was a little different every day

breakfast is very basic but coffee is all i need at that time

the bed was comfortable, and a nice breakfast buffet was included in the cost of the room

location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service

super easy stay and fun for kids too

hall, the best beds and pillows, the breakfast is tasty, definitely a great option to stay in mérida

you need to go have breakfast by 10 a.m.

the breakfast could have been a little more varied from day to day, but all in all it was a very good

the buffet style breakfast was delicious. extremely clean rooms. minutes away from airport

gym has really good equipment, the breakfast is delicious and has variety for everyone, the

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

beautiful patios and gardens and a swimming pool to refresh after a day of visits

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the premises

historic villa with many seating areas by the pool and under covered lanais

very beautiful garden, terras, building, swimming pool and room

location was excellent, breakfast was great

breakfast was ok but can be better if the food pans are refilled often for the buffet there was

wish they had a bigger pool area.

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

great room. fantastic breakfast. super clean.

good breakfast, too

breakfast was excellent in terms of food and service

the pool area is very beautiful

beautiful hotel. impeccable service. delicious breakfast.

it has a beautiful courtyard with a pool, perfect for relaxing after walking around town

you also have to request all of the items to stock the kitchen and that is a bit of a nuisance

have a nice looking swimming pool but this is currently closed “for covid”

the fridge and kitchenette was useful

clean, good location, nice staff, i loved the gym and swimming pool

the location and the pool was nice.

fantastic and very friendly hosts fantastic homemade breakfast

breakfast is delicious and healthy, and service was impeccable

) rooms, a courtyard with a lot of green and a pool

bar none

breakfast was delicious

has a pool and gym

the pool area and gym were a nice feature

the pool area and gym were a nice feature

gym was being reconstructed, pool was dirty

has a pool and gym

pool didn’t even work and it was halfway full

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

the pool was the only thing that kind of look like the pictures

the pool was not functional, full of moldy water

pool not clear, bathroom so old, shower curtain so old and dirty

the location is great, rooms are very comfortable, restaurant and bar are convenient

a complimentary drink and canapé early every evening brings everyone together in the bar

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

staff, lovely atmosphere at social time, great kitchen, beautiful buildings and a wonderful pool

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

came in a big group, several families with lots of kids

free breakfast was standard continental

free continental breakfast was good value

big and clean rooms, nice beds, clean swimming pool, friendly staff.

they offer free breakfast, which is just the basics, but there is also a wonderful restaurant where you can buy

location away from the city centre, and many cheap restaurants around, nice pool, very clean

maybe only depth of pool. for my youngest.

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

pool looked nice

pool was yucky

plus the hotel itself had a great bar and breakfast options

included in the price was breakfast which consisted of pastries and fruit and you could also different dishes from the menu

also there is no fridge in the room and the hotel bar is only open 7am-3pm

we had the two bed master suite that had its own lounge and small garden with plunge pool

breakfast was great - eggs, pastry, yoghurt, fruit, coffee, juice the room was very spacious with

lovely pool area with attractive lighting

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

loved the pool

from the beautiful pool, to the delicious breakfast, to the hospitality, to the cleanliness and the quietness

nice air conditioner room with privacy and amazing staff with a nice view and pool.

very comfortable, cosy and quiet room, swimming pool, very good breakfast, close from ado station

kitchen staff let me use the fridge to keep some milk which was nice

nice pool, nice room

there is no laundry service for clients on site

nice old colonial villa, good service and good open bar with beer snacks and cocktails

a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the staff was couterous and the spa was divine.

the pool is a little small.

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

also be aware the pool area doesn't get much sun

the pool looked good but we didn't have time to try it out

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

the apartment and pool area provide a great place to relax and hang out before exploring the city

pool wasn t clean

the pool is big and the amenities were great

spacious and comfortable. common areas are also fantastic including patio and pool

stay here every year it is very well priced, close to the square, free parking and the staff are awesome

great wifi

pecially during the happy

- great location to both centre - cheap - clean - pool was great - room service was cheap

the breakfast was good and not pre-packaged, i loved being able to order what i wanted, not a buffet

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we couldn t beat when we tried in the town

and service, i thought it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

the rooms were so quiet, pool was amazing as well as the cocktails and restaurant with an amazing breakfast menu we

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

the valet parking is handy

breakfast was really good, served on the beautiful central patio and the wifi worked well

sential in merida), a broad range of options for breakfast, an in-house bar for the guests, excellent environmental controls - this is the best buy in merida

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

access stairs to the kitchen and patio were not well designed

the pool area was uninviting.

pool area was nice

there is a decent lobby where a few clients would sit down and enjoy the wifi and air conditioning

i liked the laid back attitude of the staff and the wifi worked well which is important to me

location is really good so as the parking facilites

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

breakfast is decent.

far fr plaza grande and round the corner fr mercado with very good local food options, swimming pool, lovely inner courtyard with huge trees, value for

good location, friendly staff, swimming pool.

size of rooms pool staff cleanness of hotel

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here couple of time and will stay

pool was not heated

an fyi - the pool isn't really a pool in the traditional sense - it's a plunge pool, which is really just used

there is a tiny swimming pool you can use to cool off, but no room to swim

wifi signal inside bedroom could have been stronger.

they have a very cheap laundry service (1 dollar) and you will get your clothes the same day (+) i loved the laundry option which served me well at the time (+)cleaned and central but not noisy. laundry facility very quick. (+)good climate in hotel + quiet but close to city center + good service (room service, laundry, parking) + english speaking + good breakfast selection (with room service) - a lot of (+)really friendly and helpful staff, cheap laundry service, good value for money (+) we also left laundry to be done whilst we were away and it was there waiting for us when we got back (+)the position was close to the city center. great the laundry service. (+)beds had problems getting hot water to work, but once it did, it really worked well 2 kilos of laundry washed for $60 (+)from the ado terminal, friendly staff, beds were ok, room size was good,, lots of tv channels, laundry service good and available within 24hours (-)laundry service used bleach on a few of our clothes, which ruined them.

th room service) - a lot of black hairs

hot water wasn't working, neither was the wifi

very weak wifi in the room, breakfast are ok-ish but definitely can improve

wifi was good, bed was comfortable, fridge in room. staff.

breakfast should have at least eggs, more variety of teas, the rest were ok.

wifi was a little spotty

breakfast in the room was very convenient

we didn t use the pool but sat by it to relax

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

the attached coffee shop provided a nice breakfast alternative to standard mexican fare

i did not try the food there and the breakfast was only bread and coffee

affordable and the size and amenities reflect that, but the hotel was kept extremely clean, the pool was refreshing, and a 3 to 5 block walk in either direction led to parks, shops, and

good location. decent size room. swimming pool area and parking nearby at another hotel

pool was a bit cloudy and there could have been more drinking water available

the pool was small, but it was nice for the children to be able to have a swim

the pool was small and wasn't nice

a beautiful landscaped garden with a clean swimming pool, sun loungers by the pool, tables for sitting outside, a billiards room, a reception room with

nice swimming pool, great breakfast made every morning fresh by the hotel keeper

still around merida, great spacious and modern room, quiet for the best night sleep, home made breakfast, parking available, friendly staff, check in was smooth and

great to have access to kitchen as needed

excellent breakfast, everything was perfect, totally recommended

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

quick walk to the center, really easy to reach and the private parking was a bonus

attractive hotel with decent parking and is located only about 5 blocks from the main square and not difficult to locate or to

there were parking spots inside the hotel

our room was facing the courtyard, that is a car parking

gardens, pool, room

pool is just out of this world, a palace it most certainly is

they provide laundry service at a great price

beautiful property with a gorgeous bar to hang out in at night and breakfast included. lovely

of light, open air spaces, nature sounds of birds, winds and water fountains, flowers, trees, great taste in design

we were above the pool at the back

we loved the pool too

big room and pool access until 9 pm which was great as it was super hot

the pool right in front of the rooms was a beautiful sight, love it!!!

nice pool

very cool swimming pool in the middle of the city center:) king size double bed :)

the pool wasn’t great, but kids loved it.

great location, nice rooms, nice small pool.

incredibile quality for a really low price! nice architecture, pool, cozy rooms and fast wi-fi!

pool was very small but welcome

good breakfast

rooms, great bed and pillows, very friendly staff, very clean, nice interior, great pool, calm

my room had both an indoor & outdoor shower, the pool was beautiful and with only 7 rooms it was always quiet and accessible

we arrived very early in the morning from a long bus ride and could rest at the pool

interior and calm hotel with 7-8 rooms, you have the pool for yourself during the day, nice light breakfast with fruits and daily different fresh juice

there s air conditioning and a pool to enjoy your

the parking for the hotel is 75m away on the same street

was very nice and clean hotel. great pool! very clean rooms and wonderful breakfast.

parking is in a closed gate, so you have to ask smbd every time when you need access to your car

very clean, bed comfortable, delicious breakfast

beautiful attentive staff delicious food beautiful pool

amazing design of the room but also all the space around is unique spacious parking lot welcome drink :)

for us it was also very nice that is an only adults place so we could relax and enjoy having time in the pool or a drink in the restaurant

icicle to the delicious breakfasts and cocktails to the well-appointed rooms and refreshing pool and lounge areas

sign, architecture, privacy, roof-top pool and bar) and proved to be a great launching point for my wife and i to enjoy the city

a comfortable bed, a useful little shelf and light in the bunk, excellent and clean kitchenware, a decent breakfast, wifi that worked without any issues everywhere, a classic,

awesome staff, beautiful premises, swimming pool and extensive breakfast. what more can one ask?

nice location, really good breakfast and nice people

was good - there is breakfast included in the price

central, great breakfast, accomodating staff

hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

pool was lovely, perfect temperature

breakfast included

the reception staff, bar staff and valet all went above and beyond, and the welcome cocktail was very… welcome

the old men at the bar were our

breakfast was very good but we had wait quite long to receive it

only negative things that i can think of was the very limited breakfast menu and the minibar prices being quite high, but these are very small issues in my

the food was excellent the pool was very relaxing and the spa was the best experience

the rooms are spacious and spotlessly clean

we had dinner and breakfast at the restaurant on-site and were impressed with the quality and the pricing which was

breakfast was a very delicious way to start the day

the included breakfast was too little and the price is a little high

location, staff were superb, delicious breakfast and nice decor

great homemaid breakfast, we recommand this hotel at all

the lady that received us was absolutely wonderful and cooked really good breakfast

the location good , clean , breakfast very nice

the meals, the gym, and the pool

pool hours is too short especially for guess that returns after a long business day

pool was always full of tree leaves

pool was in cleaning mood all day, with the water pump off

our room was huge and the private pool/tub was great

we looked forward to breakfast every morning

no wifi in the room, thin walls.

the staff and breakfast is great

breakfast was standard, but good as well

room was absolutely beautiful, overlooking the nice swimming pool area

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in each room, and excellent service

basic breakfast but ok

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

breakfast can be a little more extensive

staff helpful with laundry

hotel with a pool the kids really enjoyed

hotel with a pool the kids really enjoyed

even my kids complained that it was not enough with 3 quesadillas or pancakes not to mention my husband ;)

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these hot days

hotel is amazing, the building is very colonial, the room was huge with a nice view on the pool and the

wifi was very unreliable, unable to do any work while working remotely

the truth is that it is a good hotel, clean rooms and pool too

the staff is very friendly, has a restaurant with very rich menu, we liked the pool

my room was clean and spacious and good wifi

grounds and pool were very beautiful

pool may need to have the filter working.

waiting for breakfast can take some time, once it was up to an hour.

pool with palmtrees in city center is nice touch

breakfast was good

nice pool

if you are sensitive maybe you can request the room to be on the opposite side (opposite pool

pool was a bit dirty all the time, gym didnt have dumbells.

the pool is very welcome on hot days

it has a swimming pool, a gym, fantastic selection of food for

the rooftop pool and the restaurant was really really good

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

after a very tiring

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

the walkway to the pool was wooden slats which weren't fixed down properly

restaurant and room service could be improved, most of the food we tried to order was not available and the food

also, liked that that the bar area next to the pool was not open as it made my evening swims quiet and relaxing

of paseo montejo (walking) enough space on the parking place enough space on the rooms even for kids (+)we stayed in a jacuzzi suite, best deal ever! they even have bubbles! my kids were extra happy! (+)large rooms, comfortable hotel. very good value for money. kids loved the pool.

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

pool area is super nice and naturally there is a bar next to it, however there was never anyone to serve you a snack or a drink

plenty of hot water. we did not have breakfast.

there was not breakfast

location / breakfast / parking

the rooms were great, room service delicious and the staff very attentive

i used the gym too and it's got very recent equipment (can fit ~5-6 people (+) love the pool & bar and gym (-)needed more equipment in the gym but everything else was great (+)fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)rooms, great location, rich breakfast, very well equipped gym and a wonderful sunset view from the rooftop pool (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too (+)clean, equipped with a gym, spacious rooms and facilities, helpful staff, comfortable, walking distance to one of the (+) rooms are spacious we had 2 double beds, loved the gym and pool (+)gym

beds are so comfortable, and parking is available

all the personnel were amazing. facilities great. excellent breakfast.

wifi really good

i left laundry before we went on a day trip to tulum and they said they would take care of it but didnt

very friendly staff, cleaned and quiet rooms, good location and strong wifi connection.

pool is very confortable room is spacious and nice air conditioning was very potent and confortable

the pool doesn't have wifi.

the best part was the gym and the swimming pool on the roof

room, the pool, and the view.

it was conveniently located, nice rooftop ( could use a bar there or service )

the best part was the gym and the swimming pool on the roof

good facilities- the pool and gym were great

the wifi signal is

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

wifi was a little slow.

wifi was very slow. toilet didn't flush.

great location, wifi works well, hot showers

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

no wifi in room

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

wifi service was a little spotty at times

perfectly located in the city center of merida with cute little patio and a small pool.

desk guy could have told me they take cards. pool/hot tub

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

wifi in the room could be better

was great wifi was great staff are very friendly

enjoyed the late check out time of 1:00

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

the hotel offers an excellent mexican breakfast featuring fresh local ingredients

the hotel has a small outdoor pool for soaking

one of the top assets of this property is the fantastic breakfast with fresh local dishes - the variety is amazing

there is even small pool on the roof of the hotel

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

room size, design, extremely comfortable bed, thoughtful staff, gorgeous pool and fantastic location

we upgraded to the suite, which gave us our own private terrace and a wading pool, which helped so much with the humidity

the pool was a bit dirty.

would nice have sunbeds even couple next to pool.

great pool

the staff were way above average + the small piscina (pool) was very welcome & refreshing

swimming pool is refreshing

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

our room had a terrace (room 220) overlooking the pool so was quiet

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

deep pool

this hotel has a lot of charm, with a lovely pool, and

the building is historical and the pool makes it all even more cool