didn't ask for a room with the kitchen and a staff worker said that all they had and then i made reservations for feb 9 and they

kitchen had no big pots and the back burner from the stove did not work

there was a small convenient kitchenette. the ac worked. staff was pleasant.

liked that it was close to all kinds of stores and laundry facilities pretty much everything you need is

the bed. the pillos, although they had a weird shape like if they got ruined when in laundry.

parking but if you know how to drive e not so bad .

area a little sketchy but rooms and parking arranged for maximum safety and staff available at all times

free wifi and cable/satellite tv channels

parking is a bit tight so i would suggest to park your vehicle early.

parking is a pain.

clean and big room. good speed wifi. parking available. lots of food and shop options close by.

very clean rooms and friendly staff. great parking.

the parking

parking lot is semi in closed so i felt comfortable with my car

clean and big room. good speed wifi. parking available. lots of food and shop options close by.

late check out

everything except the wifi and the security guard begging for money.

the parking was free unlike other places in la

bed was comfortable and early check in helped me after such a long drive bathroom and bathtub was

plenty of parking spaces

cable needs more channels. besides that the wifi signal can improve .

good value and good location to where the bike casino is

random find , has a a smart tv i originally booked randolph but found this better than randolph parking etc

only thing i didn’t like was that the pool isn’t open yet

it's advertised a pool and no pool open

the pool wasn’t working and the room didn’t have an iron to iron clothes.

no drinking water no wardrobes, iron in the room pool present but closed

online bad things is the pool was not open

good food available at casino

pool closed at 6pm

value hotel with casino

staff friendly gave us early check in and room was perfect and above our expectations

they close the pool at 6 pm so by the time wr got back to our room the pool was always closed

i noticed a lot of families with rowdy kids and

i saw people enjoying the pool

the fact that we were right across the street of the casino and the staff was amazing.

pool wasn’t open

very clean and love the breakfast

the pool was dirty, but i was advised that they hadn't gotten it ready for use yet

complimentary breakfast was not what i expected

breakfast

only thing that i probably had an issue with was the pool time

has very large comfortable room, good facilities, hilarious yard, parking, small delicious breakfast, and nice staff

has ev charging

to reach, very cheap, coin laundry next doors and also laundry in the motel too (noticed only after washing my clothes next

they have allowed us early check in and late check out

stayed from april 5th - 10th and didn't get any room service

very good room and facilities. the gym is awesome!

location, pool, room and bed

restaurant and bar are very nice

in my life but before going to bed, i saw a huge spider in the room, had called the front desk/room service and no one was answering so i stood up to keep checking to make sure it stood in the

promt room service

we dial for room services it did not work we had to call front desk from us to be transferred to the guest

loved bar room is very clean

that just lost 3 grand and then pay 300 no good outdoor jacuzzi and pool should be much better no bar or

food at the bar took an hour to arrive, and i had to cancel my second dish as it never arrived

friendly housekeeping staff, great pool, great location. easy check in and check out.

the guest wifi never worked for me.

proximity to bmo stadium and ease of check in along with quick room service from nearby restaurant

pool was small but clean and sufficient for kids to have a great time

i also liked the filtered in the gym

staff on shift indicated it was likely kids coming back from a concert

the pool outside was awesome to have

near downtown la, near subway, swimming pool, large rooms

pool was dirty and closed and housekeeping came way too early in the day

swimming pool available

we were able to do laundry and sharing the bathrooms was no problem as there were options for this and they were very

great to have laundry options onsite and very cheap too bed was comfy air con was useful, if a tad noisy, but

clean, very willing to help in any situation whether it be watching luggage or helping with laundry, but the three things they do fail at can make you miserable

room itself was clean and laundry facilities offered were reasonable

love the clean towels, clean bedroom and clean showers + early check in

wifi didn't work

the wifi was free

coffee at basque and cocktails in the bar were good and we went to cabra restaurant on the rooftop which we thought was excellent

even when the room service took a little longer than expected, they immediately went to see what had happened and

the staff were friendly and attentive, the rooftop pool, bar and restaurant were all wonderful

loved the overall aesthetic and vibe. the gym and pool were especially nice.

gym and laundry facilities plus a roof top pool

also, positive response while asking for special food from room service

room service and food quality was great

gym and laundry facilities also appreciated

2 rooms and a kitchen

as the apartment had kitchen facilities we were able to make our own

we had a full kitchen, it was a bit much for the two of us for one night

having 2 bathrooms was super helpful and the kitchen was a luxury i haven't had before in a hotel and was very much appreciated

great kitchen well equipped great staff awesome windows and liquid hand soap in dispenser

view, good price for the amenities, and the ability to cook with a full kitchen, do laundry, and hit the gym

spread out, full kitchen, do laundry

the kitchen was amazing spacious

the bonus is that it also has a kitchen, and laundry machines

great facilities if travelling with kids

it has a pool

the electricity went out and the pool was not clean so i could not access

i like that it had a pool but i was not able to access it

wish they had self serve laundry but i'm sure there's a decent laundromat nearby

the sky view , and rooftop pool .

staff was very friendly and accommodation with an early check in. definitely will come back

rooftop pool and bar area great (just a shame weather wasnt great for our stay so didn't get full use of pool)

of the staff members doing business laundry put up an out of order sign on the laundry room door when he was cleaning the sheets

the hotel had a lovely pool, a nice breakfast every morning

good wifi, breakfast was good for hotel in the us, parking very big and comfortable, the gym was also ok, room facilities very good

free parking and good wifi

the most excellent part was the breakfast

clean, polite staff, had a laundry room, and options to buy snacks, drinks etc.

too loud on weekend two floors down outside by the pool at the golden hour bar

views and comfortable bed exceptional staff very friendly great location in downtown la access to pool and

and there was no breakfast option which is difficult when traveling with kids

pool was closed

the gym facilities were top-notch

many toiletries available in the bathrooms, from mouthwash to wet wipe towels to shoe covers to bar soap

no room service at certain times

despite covid, there was room service who cleaned the room every day and replaced used items

the wifi connection was hit-or-miss

was no room service for breakfast; i was told that staff was too busy between 8-9am to provide room

we had dinner at the lounge and drinks at the bar in moxy.

requested connecting rooms and staff attempted to put my family traveling with small kids near a night club in separate rooms

location, view, facilities, gym, restaurant

one of the best hotel gyms i've been to

swimming pool still close

by feet quiet a/c paris baguette for breakfast - 5 mins by feet whole foods - 5 mins by feet full gym, pool (was renovated when we were there), running track, all included rooftop is

hotel because it was an easy walk to staples center (we had tix to see the lakers), and it had a gym

of the other studios, ball courts or thr plethora of other activities available, but the standard gym equipment i used is well kept and plentiful to say the least

after the lakers game we went back to the hotel bar for a night cap, and the bartender told us that we could to

great room, wonderful pool , tasty food

very hard working employees helping on anything you need very nice breakfast

nice bar restaurant area. fridge and microwave in room. breakfast.

breakfast was on point

complementary breakfast was as i expected, but the dinners and bar was a nice touch to the usual hotels i reside in on trips

everything was warm and cozy especially the dining room and very nice swimming pool and garden view

room service got my order incorrect and gave me extra of something when i ordered one of something

the restaurant that is attached isn't the greatest. i suggest room service!

car service to my event complementary to the hotel , room service was great

was clean, comfortable and the gym was adequate for a good workout

my husband enjoyed the gym

the laundry closes very early!

the laundry room was closed too early

let us early check in

we arrived 4 hours early and had requested early check in which they stated they may not be able to do, which was fine

gym is quite small and not very well ventilated

late check out was nice also

rooftop bar and restaurant was so nice

room service was on demand

rooms are small & no room service.

additionally, the speak-easy bar in the basement as well as the rooftop restaraunt to overlook the la skyline was amazing

includes a golds gym membership which was awesome

no onsite gym. they do have a small room but the equipment is broken and not useable.

breakfast was fairly okay

breakfast was excellent, plenty to choose from, hotel is spotless clean, staff very helpful, great

for a small boutique hotel they provide a lot of amenities and services of a larger hotel like gym, spa,

the pool/ patio area

pool service is slow. fitness facility tiny.

a cool looking place restaurant were great the bar great with awesome experienced bartender whipping up amazing cocktails (daniel) service was

just across from la live is great for an overnight stay in downtown with decent fitness facility for a

wish that the fitness center had a treadmill and non peloton equipment

also didn t love how there was only either a breakfast hours or dinner hours to order room service

it was a short stay, so i didn't get to use any of the amenities like the gym or pool

room service menu was very limited....

just several blocks away are target, h&m, zara, and la fitness, but or the fitness sheraton's gym & fitness center is extensive and has plenty to offer without ever leaving the hotel

excellent room service

kids dug the pool even though it was freezing

provides laundry microwave refrigirator coffee shower witḥ tub fresh towels linens buisness accomidations

the staff is really nice and the pool was open late !!

pool and cleaning

the kids were sick had to leave

good location in the heart of downtown la. good gym, room clean.

location, gym, bathtub

the lack of room service

that the room service menu had so many vegan options

room service was not available due to covid so we requested clean linens and did not receive them

restaurant and bar close early. high price for parking

we asked about breakfast and were told 7 when they actually opened early for volleyball kids and we didn’t know until we happened upon

loved everything the staff the pool the rooms the bathroom was awesome beautiful fridge and kitchen

the pool

on the same floor, the gym is also located

gym facility and pool could use a slight upgrade to make the space more inviting and desirable

the hotel did not have a food menu to order for room service

stunning place with amazing history. awesome pool and gym.

pool was closed for filming

they didnt have room service