room, very clean and a great shower to boot dinner and breakfast were exceptional - locally sourced produce - and you can tell

breakfast filled us up for the day

pub only did breakfast on friday and saturday, not really too much of an issue for us on this visit, rooms were

availability of breakfast daily would be great, but would go there again regardless.

we didnt have breakfast.

i was forced to be picky, the wifi is a bit slow, and the decor, whilst good, tasteful and contemporary, was a wee bit bland -

spa area could have been a bit better

we enjoyed a short break, 3 night stay, & we hope to return next summer with our big kids, & grandkids

the breakfast was excellent and also the dinner we had one evening

i was able to work from the lodge while the kids were entertained all day

location a 10 minute walk into town centre free parking and wifi

nothing we didn't like everything was great even had parking right outside of where we were.

clean and accessible with free parking and walking distance to town

also, ordered room service and it came with no sauces with steak and chips

wifi is sporadic

tiny room wifi poor felt v out of place - definitely a hotel for 70+

we had a few drinks in the bar in the evening, again the staff and service was faultless

came to devon to visit very sick relatives in barnstable hospital

poor wifi for business, no fresh coffee or cafetiere in room

was beautiful and looked out to the river had fresh fruit, a box of chocolates and stocked mini bar all included which definitely made it feel extra special thanks to all at the imperial hotel

bar 62 food gorgeous as usual

everything was first class and parking in their car park was very satisfactory

wifi signal wasn't great across parts of hotel.

the food at breakfast was delicious

we could not find the car park so had to stop at the hotel and ask; however, the hotel was able to

staff throughout the hotels and bar were very polite and helpful

lots of room in the bar to eat comfortably in line with covid rules and very nice

no residents bar for late drinking ( but can understand why due to layout)

service and advice from tracey on reception who managed our early check in before a funeral

the bar was nice

parking is limited. shower could be bigger. however, shower power was great.

parking facilities could be more easily identified

fabulous homemade granola and perfect breakfast selection. the wifi worked really well

excellent location with friendly and helpful staff. excellent wifi connection at fast speed.

clean, lovely room and bathroom, really friendly, lovely breakfast, parking just across the road

wish i d remembered my swimsuit as the inside pool looked very inviting enjoy our stay and would definitely book again and recommend to our

the 2 pools were fab - bonus that the outdoor is heated so kids loved it, meals in the restaurant were fab, looking after intolerances for us too, and the

the wifi was rubbish - at least it was for me

the kids loved the free drinks & ice-cream

swimming pools, gym, big bed and room

i had an adorable server for dinner breakfast, and she also brought my room service she even gave me suggestions for local shopping

arranged early check in and we're upgraded free

the evening bar menu was great value and really tasty.

ordered a roast dinner for room service, all in all it was ok, but it definitely tasted like it had been warmed up from lunch

arge waived after we objected)

the superior four poster spa bath room was incredible, especially the spa bath

they should also have opened the gym by now, covid is no longer an

good parking prices of meals drinks reasonable

bar man also very nice

wifi not strong enough to reach my room at the end of a wing

the food was delicious, breakfast was amazing (lots of choice and kitchen staff are accommodating to vegetarian diet) and

lovely breakfast too

great location - friendly staff - good value great breakfast

breakfast was great but it seems a bit strange to have to pay extra for a small kellogg’s box of

the breakfast lady with the bended hand she even remembered what my little one had for breakfast

i wasn’t particularly bothered by the noise in the evening, firstly because i’ve small kids and noise is my everyday; secondly because i can sleep with noise

made it very difficult to get a good night's sleep and to get the kids off to sleep

nice and tucked out the way, nice an easy 20 second walk to the bar and restaurant

the evening meals were very nice and the breakfast included in our stay was good, cooked very well and there was plenty to choose from

countryside location, wonderful views. great 'full english' breakfast.

arrived on our cycles in the pouring rain (arrived thursday 7th august 2025) - hannah behind the bar checked to see if we could access our room early and we could which was wonderful

had a very good evening meal and a great breakfast

very friendly welcome, the service was great & breakfast was yummy

breakfast was great, able to early check in as room was ready too

we were made so welcome nothing was to much trouble and the breakfast was fantastic

nice & cosy in the bar with friendly staff & a fab breakfast.

the room was fantastic especially the spa bath

food was insanely good, the best meals on our trip so far, both dinner and breakfast

the bathroom featured a luxurious spa bath, providing an ideal respite for weary muscles

we were greeted and taken care of by an older receptionist when we arrived; the younger bar staff were perhaps slightly less attentive

facilities available including toys and activities for kids were a surprise bonus

excellent variety for breakfast

we had lunch in the bar when we arrived which was delicious

a bit more variety in breakfast cereal would have been nice, i

and updated during lockdown and was absolutely refreshed and the rooms were superb, the breakfast was one of the best i have experienced also the staff were very friendly and good, nicki

pleased with the accommodation the breakfast was good and we had dinner the night before which was excelllent

food was good and staff pleasant need a car to beach if you have small kids or elderly

large beer garden was excellent, good parking, good selection behind the bar, very pleasant staff, food was good, bed was very

the bar downstairs has a very large selection of drinks definitely has something for everyone

food was good and staff pleasant need a car to beach if you have small kids or elderly

good breakfast. comfy bed. good beer.

the kids loved looking at all the things around the room and were very happy with their freshly baked

had the family room which was great but the second bedroom (kids room

,need railings up both sides of steps as a potential dodgy drop either side ( not safe for kids or elderly),flooring tiles broken in hall so trip risk

was spacious like our own apartment with a hall and two separate bedrooms which was ideal for the kids

chill out room & library...& toys in kids room..lovely thoughts!!

set in a quiet area with secure parking

parking available

nice airy rooms with excellent quality bed linen and towels, nice surprise was the small fridge, breakfast was freshly cooked and plenty of choice, very pleasant walk into the centre of

breakfast was excellent..lots of choices..even my fussy kids enjoyed.

adequate parking for all guests

wifi - broadband was very unreliable though to be fair this was almost certainly through no fault

wi-fi virtually non-existent; tiny kitchen area

mobile phone signal but this is somewhat alleviated with the wifi availability

mobile signal is not great in the area. but the wifi is good.

breakfast was amazing and the owners always had time for a chat to give any information.

lovely choice at breakfast. maybe difficult to park close by in the holiday season.

the location was convenient to the harbor, the beaches, the golf course & pubs &

the breakfast was excellent, staff very pleasent and helped with luggage.

lovely owners of the property. so friendly. beautiful room, very clean. delicious breakfast

breakfast, with so many choices

hotel bar was good

a very comfortable hotel with a nice bar with friendly staff ideal for my needs right in the centre of

the locals that used the bar were just as welcoming and friendly

your breakfast staff were excellent along with your bar staff and if we come back to ilfracombe, we will definitely stay at the britannia again

the screens at the bar can come down now covid is long gone

great breakfast too

to wedding venue , allowed early check in to get ready

great breakfast, lovely staff. room was brilliant for 2 kids and 2 adults, beds comfy

kids had their own room attached to ours

15 so couldn't make breakfast, the lady made us up a packed lunch of lovely sandwiches water juice crisps chocolate bar

loved ud83eudd70 it sitting on the the balcony in the sunshine with a perfect full english breakfast looking over the harbour in the sunshine what more can you ask for

close to harbour and lovely breakfast also smart tv in room

its an ideal location for the harbourside bar and restaurants and the wonderful views near by oh and i must mention the big comfortable bed

lowest price in ilfracombe (when i booked), breakfast not included but reasonably priced

breakfast area awful at the britannia, needs some thought

breakfast delicious

i liked the bar and evening entertainment

breakfast is good

food, nice & clean staff were pleasant great location for all amenities inc crazy golf, theater and short walk to harbor and town center tho the town is up a steep hill, be warned

breakfast and evening entertainment were good and the icing on the cake was the location, easy

good bar and entertainment

typical charming victorian hotel. bar and lounge facilities and breakfast included in price.

just make sure if you want a drink at the hotel to take your own as bar service is very very scarce

cleaners were really friendly as you walked by them. ideal for mini golf, amusements etc.

there is a bar but does not open til gone 6pm, on the particular evening there was supposedly a singer on, me

i didn't like, just disappointed that whilst they had a very good selection of gins at the bar the ice machine had unfortunately broken so i was unable to try any

waiting time for breakfast

we purchased some drinks from the bar and sat on the leather sofa

the staff were incredibly friendly and attentive, from the bar staff and waitresses to housekeeping

to covid they are having staffing issues and the bar did close early some nights, however they did serve hotel guests

the staff and locals in the snug bar were welcoming and friendly

was a lot of noise from the bar and late into the night/early morning

(unfortunately, we had to leave before breakfast was served, so they very kindly made us a wonderful take away breakfast the evening

breakfast was outstanding, and the host over breakfast was really friendly and accomodating

we loved it breakfast was more than we could eat and was a very good standard

a lot of parking at hotel but car park short walk away and no objections to parking on the

parking was easy right outside the door

amazing food, both breakfast and dinner. truly delicious. local produce beautifully cooked.

parking a bit awkward at times, but good free parking a couple of hundred metres away.

friendly welcoming staff, lovely room and bed, great bar and food.

staff, went out of their way to make our stay special, great food, amazing location and even a gym

good homely atmosphere and free parking

great having bar with log burner, and pub games for entertainment, pool and darts

the bedrooms were clean, comfortable with ample parking at the rear of the hotel

my dog was welcomed, parking onsite and i enjoyed my stay

the dinner and breakfast are delicious, definitely suggest to book the dinner here and enjoy the atmosphere

we didn't stay for breakfast but did eat an evening meal which was delicious

and comfortable with lovely staff enjoyed dinner there twice and breakfast during our stay - great

breakfast was excellent too, and the restaurant was great

it can hear pub noises, but my kids i my wife (who don't like any noises at night) sleep well.

piped music from the bar was audible outside & so in my room

the bedroom and bathroom had the heating on all the time so was comfortable, but the bar and dining room were really cold as the heaters weren't on

we loved sitting in the bar listening to the chatter of the locals

dogs are very welcome in the 3 front bar rooms and garden, just not in the restaurant, there is also access from the pub directly onto

rooms were big and it worked well for our family of 4, both kids had their own beds

marvellous breakfast

quaint bar where the staff were great too

i was leaving early the next day so the restaurant arranged for a continental breakfast and packed lunch to be prepared earlier

breakfast good

ample parking, and great attached bar and drinks

the staff, bar and food are excellent! breakfast is always top!

staff couldn’t have been more helpful, clean hotel & rooms, lovely little bar area, fantastic breakfast in the morning included in the room price which was a huge bonus

noisy bar underneath my room on one night out of 3

staff, lovely relaxing breakfast, our bedroom was at the rear and quiet but my brother stayed in a front room and said the

pub, lovely room, nothing was to much trouble for the fantastic girls behind the bar and the breakfast was absolutely delicious

breakfast was very good

very friendly staff, great atmosphere in bar and restaurant. comfortable bed, great food.

pizza menu was epic as well as the breakfast spread great staff really

everything was terrific but a bar fridge in the room is always appreciated.

breakfast is included (includes either cereal/toast or a full cooked breakfast from a menu) which

tchen closed early than advertised)-? why.

no telephone signal at any point. free wifi in buildings.

could you sort out room service for the lodges - this would be very helpful

valet parking, friendly staff who always go above and

there is hotel wifi though

room, bar area good atmosphere, staff very friendly and helpful

clean safe and great service . excellent location near a big kids play area for the family

shower and spa bath in the suite were fantastic, the staff were friendly and the breakfast was lovely

well stocked bar and loads of choice for breakfast which was really tasty

we had to leave early before breakfast began they accommodated with a couple of bacon sandwiches before work so much

there is a bar in the building with food and drinks

wasn’t cheap , but much cheaper then the holiday inn , nice bar area good beers breakfast wasn’t included but reasonable priced and good

no noise from bar downstairs but some traffic noise from road outside

lady in bar and reception excellent.

great location , great staff , hot bar manager ;)

myself and my wife had only come away for a night due to us getting married and having 2 kids we just wanted a night away with just us

great hotel location for both town and for dropping off kids at university

wifi connection kept flashing warnings

used room service and that was good

great location, nice room. loved the 'credits for not asking for room service

would be nice if room service ended a bit later for those who are travelling and get there a little late

beds comfortable and bar and restaurant were welcoming and homely

couldn t get the wifi to work. but that was a minor glitch.

we booked city gate as a last minute little getaway between christmas and new year (without the kids

make sure wifi is working

the breakfast was excellent with a wide selection of products to suit everyone

very clean, lovely breakfast and helpful staff!

one bar lady kept requested my daughters id despite seeing it several times already

clean, breakfast ok, nice room (albeit cosy w kids), working wifi, quiet room.

if i had to be picky, the room was quite small when using the sofa bed (we were traveling with kids)

room service was great. good location and quiet. great value for money!

the checkin was efficient and early check in was no problem

as are heidi and all the bar staff

room exceptionally clean, the bar and restaurant were shut due to covid

we didn't have breakfast at the hotel, but had a drink in the bar and the staff there were friendly and welcoming

is in fact a health club so not really suitable for kids

very poor wifi

it was a short walk to the quayside restaurants and climbing gym as well as main street shopping, the museum, exeter cathedral, and restaurants

loved the pool, the staff, the faculties, the room. all good, better than we expected.

selection of breakfast

surprised breakfast was going ahead, prepared for it to be off but no, they've done room service

on site parking

good wifi signal

very friendly staff and lots of free parking. wifi signal very strong.

warm and very welcoming excellent parking good value of price very good breakfast

and very professional staff a big thankyou to all especially val on reception and bar ladies great room great food what else could you ask for fabulous place

room and clean and well equipped , restaurant / bar area all good

everything. nice evening in the bar on the cosy sofa.

very clean rooms. they were able to accommodate our extra requests of an early check in time.

very relaxing place after a day of work with a very comfortable bar and lounge area to relax in

breakfasts good. easy to catch park and ride buses to centre. wifi good.

breakfast, with lot of options for kids

with two young children after a long journey but we couldn t get any food at all, including no room service

was very good value for money and breakfast included and reasonable parking included

helpful room was very clean no issues breakfast was lovely and great be included lovely selection kids loved the fresh pancakes

clean bright and modern lots of parking great restaurant

things, breakfast was good and when we asked for something different than the room service menu, there was no problem even though it was a saturday night before christmas

free wifi and free parking

lovely room, friendly staff, free parking.

room service delivery only wore a visor was sweating paperwork stated they knock and leave outside

check in and late check out, 3pm till 12 the next day

carvery was very busy with external customers so guests were pushed into cramped bar area

place is perfect if travelling through easy parking bar and nice simple rooms

staff were amazingly friendly and helpful ( even got an early check in ), the service was good and quick, food was good and hot and it was easy to get into

the convenience of toby carvery on site late check

eat there but the bar was nice and the staff were very friendly and polite

very good facilities and good service, including gym and etc.

the gym was not adequate at all.

breakfast was too expensive

didn’t refresh the pastries for breakfast even though 45mins still left

the interconnecting rooms were great for us as a family of two kids

is very convenient for the m5 and exeter, and there are several ev chargers but more will be needed as more people buy evs

rooms were clean and beds comfortable breakfast was good and views were nice on 8th floor lots of ev charging points too

the evening food was good and the rooftop bar amazing

a bit far away from the city hence no pubs or restaurants nearby; - ev chargers were not the most powerful - 2x 7kw ones and 1x 22kw; - could do with a spa or a

we chose the location because of ev charging next door and the central position on a38 within easy reach of most of south and

very reasonable price and excellent bank of ev chargers in the car park.

excellent early check in

good location and ev charging facilities

hot very tasty, even saw the chef making the beer batter for the haddock freshly made from the bar ale

bar staff were friendly and very efficient

lovely, i stopped with my two year old and every staff member j met including cleaners and the bar staff were really helpful, offering to get bags from the car and warming up milk in the evening

we have to say that the evening meals in the bar are a little overpriced

were ev charge points provided, but these were unusable as the app the instructions instructed the user

from the reception staff to the bar staff and the lovely chap who served our breakfast, all were friendly and welcoming

spacious the bathroom and spa bath has lights that change colour via a little touch screen pad,

early check in which was very helpful

clean rooms, warm, great breakfast, ev charging point

brilliant food and even the use of an ev charger

very well kept and a lovely breakfast accommodated an early check in as well

didn’t affect me as i don’t drink but i don’t think there was a bar as advertised on booking

great place to stay for comfort, bar and breakfast

would have been nice to have a bigger bar area for late evening drinks.

unit is above a dining area and right next to access to kitchen

from the bar to the restaurant and the room all had special touches and their guests comfort was their

- menu was limited as they has scaled back in the kitchen, understandably for this time of year (january)

was a grerat range of kitchen utensils and cutlery however no decent size mugs (a small point that

original room was very hot and located next to the extractor of the kitchen

an older character building but clean and tidy, friendly service and late check out

clean, quiet, plenty of parking, helpful and friendly staff. late check out at 12:00

really nice place with atmosphere and a great bar and restaurant - staff great - location ok but a good distance from topsham but there is a bus

location, comfy and very clean rooms, gorgeous bar area and restaurant, very friendly and welcoming staff

the room, restaurant and bar areas were very clean, and relaxing

plenty of time ti swim for kids too, and adult only swims later

being able to join in the classes as a guest, on top of having the pool, saunas and gym, was a bonus

a well equipped gym

food in terrace bar was superb

excellent comfortable bedrooms. excellent spa/ pool/ gym