didn't see anything i wanted to eat at breakfast

hallways were cold and vending machines on first floor not working. no breakfast due to covid.

the pool and breakfast area were closed

could of put a little more effort in their breakfast

there had been more of a breakfast and the pool is closed but bed was comfy and great

clean, nice bed. parking right outside your door.

got a ground level room with parking right in front

luckily i had cash for the pet fees.

construction trucks made parking a problem.

a pet fee was assessed

also loved the covered walkway up to the breakfast area because it was pouring down rain

had an ottis spunkmeyer muffin and coffee/juice for breakfast

didn't have the breakfast

could have had a real breakfast. but everything worked out well.

continental breakfast hours should be 7-10 am overall the room was awesome it was a great place to stay

the staff and having a pool

indoor pool was closed

breakfast was lacking eggs - but that may have been because the price of eggs is extraordinarily

a pool for the kids was the only reason we decided to pay that much money for a hotel

i thought maybe it would be a heated pool

hotel site said free breakfast and swimming pool neither was available and should have been noted in the description

pool was open but i didn't use it

breakfast attendant was slow in keeping up with the food

the breakfast was good.

pool was taken care of that’s about it

room could of been cleaned parking lot needed cleaning

just doesn't care about you having part of what you pay for, wifi

clean, adequate breakfast, friendly staff.

the breakfast could have been better.

the 50-60 people in the parking lot shooting fireworks till midnight.

the pool area could have been bigger, but it was still nice.

and the gym was great

to covid they did not have the normal buffet breakfast

gorgeous room! super super clean! great breakfast!!!

breakfast was fine. liked having fresh fruit and yogurt!

fitness room was open and clean.

the complimentary breakfast was especially good

the room, staff, and breakfast were wonderful

nice property and facilities, including small pool, small but adequate fitness center and excellent breakfast each morning

had breakfast at grandma's house

breakfast options.

pool hours. opening at 10am was odd.

they had breakfast? even so, we wouldn’t have ate it so no big deal. not breakfast people…

i did not eat breakfast there

didn't eat from breakfast bar

ol,breakfast) but the stay was fine

location was good amd early check in

breakfast was amazing, and enjoying

decent breakfast very quiet and mattress was comfy.

refrigerator microwave wifi, swimming pool, laundry

clean pool area, clean lobby, clean room. very comfortable bed.

breakfast was good except for green bananas.

large breakfast area, great coffee and food selection

very clean rooms, location was excellent, great hot breakfast!

was under construction and couldn't use the pool or the gym and no breakfast

the breakfast service was above and beyond my expectations -- fresh fruit, hot biscuits and gravy,

pool looked inviting

pool open, breakfast was great and plenty to eat.

breakfast closed at 9

breakfast was great, enjoying the fact that it was buffet style

no hot tub, but we all enjoyed the pool

breakfast wasn't fully opened and pool had to make reservations.

a whirl pool tub would have been nice but not required

wasn't explained exactly how the pool reservations worked specifically about the time and that there's a limit that you're allowed

easy access & hot breakfast

loved the breakfast every day!!!

the selection for breakfast was great and the food was very good

awesome pizza place across the street. clean hotel, great breakfast

down, pool was closed, expensive for what we got

it was gust regular breakfast.

staff was nice. pool area was nice. whirlpool was too hot for us.

crowded breakfast area.

bedding was comfortable. breakfast was really good

nice room, great amenities, large pool and good breakfast!

friendly staff, clean facilities, parking access.

breakfast was outstanding as well

nice breakfast with great

there is also a gym off-site that is available that is four star

nice atrium and great breakfast

the breakfast was amazing with so much variety

everything was great. nice room quiet and comfortable. breakfast was good. the pool was nice.

staff was very friendly and helpful. room was excellent. breakfast was great

breakfast good.

the breakfast was good. the location was good.

the pool was dirty and needed more water.

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was at

the breakfast was not good at all. the room was not as comfortable as i expected.

all are kitchenettes, which makes it very convenient to keep things cold or heat them up

breakfast didn't consist of much beyond instant oatmeal, tiny muffins and granola bar.

new irons, they need replacing, also i went to the lobby to get continental, breakfast with a friend of mine and the lady said you just past the breakfast, we're like where it

room was good. love the courtyard, gym, and pool.

the pool was open but you do need to reserve times for social distancing

was put in a room near to swimming pool & gym - gets noisy with kids running around.

wish gym had other machines

the pool was down n it was an indoor pool whole reason we booked.

coffee was not hot. breakfast is nothing special.

breakfast was just average

could have better breakfast

breakfast was very good and more than i expected

there should have been some danish rolls, and more variety of breakfast foods.

adam sandler concert and the summit bar and grill that was in the same parking lot as the hotel

of parking for truck and trailers around back

the breakfast wasn't the best. the scrambled eggs and sausage gravy just tasted weird.

kids and myself enjoyed the pool

i liked that it had a pool and a gym

the staff and breakfast, pool, and fridge in room.

a great breakfast with pancakes

only downside were that the pool and hot tub were closed due to covid but i guess thats out of their control

location location so close to my family for this visit it was great and the staff and breakfast room staff was wonderful

pool area could have been warmer

the room was clean and comfortable and the breakfast staff were very friendly as well

kids loved the waterslide

pool was out of service. hopefully next time it will be fixed.

the bartender in the bar was also great

pool was not in working order

that we weren’t able to use pool.

pool was closed on our first day

size of the room was great and the pool was wonderful

pool was closed but whatever.

pool was nice

ich is a drawback), there are offering such as the music on the green and live jazz in the

they both loved the hotel and room service

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service food was not as good as the restaurant s

enjoyed our pool time

hotel employee behind the bar is a real pro

i loved the balcony

pool is beautiful but not relaxing when overrun with kids jumping and screaming.

cenery) and the pool

better service in the pool area.

more choices on room service menu but given the size of the hotel it isn t to be expected

i wish they would offer room service again.

they had a free shuttle to and from the plaza and we were very impressed

was nice to have breakfast and bar options

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

didn’t eat breakfast.

the gym was also great

good, breakfast a pleasant surprise

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast items available

location , investment made for the things starting from gym equipment then cooking apparatus

family friendly the bar stayed open late

the bar and drinks were excellent

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

you could order room service but that had to be done ahead of time

the gym is pretty legit

it s not their fault, the pool, restaurant & bar were closed

the restaurant staff was excellent with the kids

liked that i could take actual glass bar ware from the bar to my room

we had hoped the hotel bar would have stayed open later than midnight.

my wife and i were extremely pleased and the room service was spectacular

bathroom; 24 hr gym

there could of been more shuttle options

the bar staff was very friendly

gym could have been cleaner

the hotels that other family members stayed at were surprised we had a pool, gym, and breakfast in the morning

good pool and gym hours and plenty of space in the breakfast area so that people aren't crowding the area

continental breakfast provided a healthy selection for adults and kids

breakfast is good and the kitchen staff kept the dining room clean

bed and the breakfast

bonus: the breakfast was really good and plenty of options to choose from

breakfast options were great

facilities- gym was small but sufficient

modern. clean. great breakfast. huge rooms.

good location. nice fitness center. decent upkeep.

the free shuttle was very helpful for helping us get around to the nearby area.

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

the location is perfect and the shuttle makes getting around very easy.

shuttle to the plaza was nice

are locals but just got away from the kids for a night

breakfast

the breakfast is amazing for the price

the breakfast had a nice mix

the bed was so comfortable, and room so clean! also their breakfast was really well stocked!

clean & comfortable. staff friendly. decent breakfast as well!

had a king room with spa bath

room is listed as spa bath and the pictures shown displayed a jacuzzi tub

very clean, nice rooms, and great breakfast

faucet to our spa was broken

never make it to breakfast

with kids touching everything i had to wipe a lot of the walls

and the room was decorated with musician pictures, which was really neat & absolutely great breakfast

gym was nice and private

simple continental breakfast

clean property, great breakfast with kind staff.

location- to wwi museum & trolley route fitness area was full sized gym

pool closes at 10 extra cost at the restaurant a 20% service charge shouldn t be added to my bill

one of the few hotels we could find in kc that has a

ry nice) outdoor pool

we had two kids in a room with trash and dirty

lot's of kids

went for cocktails at the bar and had great service

the room was quiet and the room service was beyond expectation

pool a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get

surprised that 4 star hotel did not offer room service dining.

i liked how everything was fresh and new like and the bar was convenient and good

the staff at the front desk and bar were extremely nice

beautiful bar that was open until 11pm, last call at 10:45pm

the bar could stay open later though than 10pm

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends at this

thanks for that most hotels these days don t anymore and blame covid there was a gym

room setup was comfortable and was definitely nice having a kitchen for our long stay

heated pool was very small and not very kid friendly

the breakfast was really good

i liked having the whole kitchen in the room even though we only made coffee and tea

think think that's the right word?).

the bar area with dj was an amazing surprise

cool design, big room, great shower, nice gym.

i have stayed here before but experienced the bar for the first time on this trip

no room service, bad coffee, dim lighting in the room

excellent complimentary breakfast and everything was clean.

didn't have breakfast at the hotel, so i cannot say if it was good or not

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

great location! very nice clean rooms! great breakfast!

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

breakfast was good

bar was not open for service

breakfast could be warmer

our room smelled like smoke and the lights in the kitchen were not working

breakfast included and the small gesture of popcorn and a cookie checking in makes a lot of

the bizarre, ghastly, decor of the resaurant and bar area no safe in the room

the bar a dining area was closed because there wasn't enough staff.

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring our safety

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their lobby

pool

although it would be fine for kids it is a hotel geared more towards adults

spa was not open at the time of our visit

the staff was friendly and they made everything easy by texting

we arrived earlier than expected but they were very accommodating and allowed an early check in

modern building friendly staff that greeted us with snacks for the kids

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

the next morning we went to the front desk to confirm our late check out time of 3-4 pm and the front desk said we couldn’t do it

convenient location! friendly and engaging staff! excellent breakfast!

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200+

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely attentive in a kind and caring

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

the waitress at the bar seemed in a bad mood, brought us bar nuts that were clearly from the bottom of a bag given the

the tall, thin gentleman working in the bar was extremely friendly and fast at service

the coffee bar seemed under staffed each morning which created a slow start to the morning.

no minibar/alcohol options outside of room service

we went to the hotel bar and the service and the food was great

the customer service was the strongest part of my experience from the front desk to the valet to room service

the location was perfect, also the staff, especially at breakfast was top notch.

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

not room service - albeit i was told after this was on request

room service breakfast was not that great

the staff was really nice. anna with room service was really nice when she delivered my food.

no other amenities like a sauna, pool, gym, etc

loved going to the nearby gym

i loved the pool, even if it was unsettling to know that it was on the top floor of the hotel right above our

i love the location! we bring our kids here to have a staycation! they enjoy it!

room service was quick and friendly

the indoor pool was freezing cold so my kids couldn’t swim and they were looking forward to it

great room, great food from room service, perfect location!

was not able to connect to wifi despite following instructions

bed, friendly service, affordable parking, nice fitness room, great value for free breakfast

room service was quick and tasty, bar downstairs had really nice cocktails too

rooms or enough light room service food terrible

and the fitness room was better than most

there was an adequate gym

breakfast could be free, since ur paying for lodging and parking

the extra perk for me was that they had a nicely maintained small gym

rooms were very clean they had a bar the food was great the drinks were great and the staff was awesome

although we didn’t have time to visit it, there was a very nice looking bar in the lobby

desk staff was excellent, the bar staff was excellent and the food was superior

breakfast selection. who doesn't like bacon? out of three mornings there was none.

staff were friendly and helpful, especially the chef in charge of breakfast

free parking. good fitness room

breakfast could be better

then the breakfast excellent so close to the convention you can walk and ride the train for free

the savoy bar inside the hotel was a perfect stop for a nightcap

very nice old hotel with a excellent bar and grill.

nice and open rooms. well decorated with a nice bar and restaurant.

the gym was great

the gym was really cool and i loved the penguins

casino was on point

absolutely nothing about the stay. i met my kids there to celebrate a birthday. horrible.

not clean: used bar of soap in bath, dried soap scum on vanity & tub, carpet needed vacuumed, ice bucket full of

the casino was very fun with great staff

stayed at the harrah's many times before, but the quality of the food that is being served in the bar is terrible now

pool was cloudy.

by the way, the pool was heated, and the room was warm even in january

best hotel breakfast i’ve had

wonderful pool perfect for my daughter and they have fire pits and a beautiful gym, a bar and a mini store

bed, quiet hall, quick elevators, nice bar attached, close to venues, newer building, felt

room was clean, gym was incredible for a hotel

young funky vibe, but loved the bar and lobby area

the bar had a good selection of drinks

gym, bedroom layout

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the glass with

pool was closed for the season

to covid-19 no coffee, no breakfast, no pool

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

would have been nice to get pool passes for the extra kids we were visiting with

the pool was close

needs a complete overhaul especially being close to worlds of fun and oceans of fun and a casino

a breakfast and juice could have been nice.

was no breakfast

no breakfast

close to the casino

staff was nice. clean hotel. breakfast was pretty good.

the room was clean and the pool was well-kept

comfortable, clean well cared for bar welcoming

friendly staff, cleanliness, breakfast options

very clean and nice, breakfast was incredible, everyone was nice

fantastic breakfast! great pool!

pretty comfortable beds and pillows. great filtered water fountain in the gym.

a great room by pool ( we requested) no noise problems friendly staff beds were very comfy breakfast was good

the pool and gym were tiny and not very cool for kids let alone adults

breakfast and easiness of extending

parking lot was so congested, the lady at the restaurant at night never acknowledge my family for

breakfast was hot and a great variety of food to choose from

the outside parking lot has an abandoned car and trash on the ground.

though the parking lot seemed very sketchy, while in the hotel you would think it was a different place

buffet-style breakfast was amazing

location and pool was great

wish there would have been a pool code/key for guests only

the pool closes at 5

of debris in the pool,shower in the room was in need of tlc

we swam a lot at the pool and saw fireworks at night

thought the pool was back open but it wasn't

the laundry room was not working

nice continental breakfast

laundry room close

laundry facility took my $$

very clean and breakfast was convenient. kids enjoyed pool

room was very clean. pool was nice

clean, spacious, complimentary breakfast

the hotel was very clean, comfortable beds, friendly staff, the pool was clean with just the right temperature

the greeting on the tv specialized for me. breakfast was delicious.

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

really nice lobby, clean room, breakfast, laundry

not many breakfast options, bed wasn’t too comfortable

breakfast was good, a little variety would be nice.

great bed - friendly and helpful staff- good breakfast easy to find- good tv

location / breakfast & cleanliness

breakfast was good

tournament was in town and of course there are kids that make it loud at times nothing thr staff can do of course

pool

my kids loved the pool and weight/gym room. our room was very spacious and comfortable.

was nice with the kitchen and plenty of drawer and closet space

indoor pool

kitchen in room

kitchenette included in the room was great because we didn't have to go out to eat for every meal

pool was a little small

the staff were courteous, friendly, and they kept the breakfast bar well stocked.

breakfast was very good

if i’d been told where and when breakfast was served

we loved the breakfast. the staff was friendly

breakfast could have had more choices

breakfast was the standard marriott-style breakfast, but just what was needed to start the day off

breakfast and decaf coffee available upon request

very nice. very clean. dishes and a kitchenette with stove top burners were a nice touch.

the breakfast was great

good breakfast considering the covid times.

breakfast was excellent

very clean, hot breakfast & courteous staff

very good breakfast buffet. especially enjoyed the sweet breads.

the breakfast was great - also, restaurants were close

very nice breakfast and comfortable.

sorry left early to use breakfast

accommodated early check in when we were delayed by blizzard north of us and couldn’t continue our trip

did not use any amenities such as gym or pool so i cannot specifically

the spa tub was absolutely amazing and spacious

hot and cold breakfast

breakfast is a nice variety

friendly staff, great room, good breakfast,

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

the staff is very kind and helpful, and the complimentary breakfast is great

and yes, a wonderful breakfast

pool and hot tub were well maintained and clean as well

when checking in was very kind, the breakfast was great, the room was nice and spacious and my kids enjoyed the pool

we didn't use the pool or workout areas, so i can't speak to that

it for the pool for kids, and it was closed to fill up with a hose so we didn't get to use it

the staff is friendly. breakfast is good. the room was clean. it's a very nice hotel.

pool was closed

bed was comfortable. tv had good channels. shower was pretty good. enjoyed the pool.

pool never opened

pets stay free, swimming pool, smoking rooms, comfortable rooms

no pet fees

this is a pet friendly hotel and when my daughter booked she was not told there would be a pet fee

room was very nice, and the breakfast was wonderful.

the breakfast was awesome

airport shuttle was prompt and the driver was very helpful and friendly

it was fair prices, breakfast was good, and it was quiet

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room behind us/on the same floor were very noisy always running up and down the halls

we enjoyed the indoor pool and the breakfast. our room was great and we enjoyed our stay.

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

breakfast attendant was wonderful and so pleasant

no hard boiled eggs for breakfast