even kind enough to spell out pool so our son didn’t hear and get excited prematurely

great breakfast

breakfast was excellent. my sister enjoyed making her own pancakes.

very good breakfast. easy access to freeway.

a very good breakfast, clean hotel, and the staff was pleasant

they had an indoor pool which was nice

breakfast was nasty same thing everyday eggs was hard sausage was nasty.

is a 45 fee for additional guests to go swimming and the pool is small

that we couldn't take breakfast to the rooms

pool my room very nice

the pool was a bit small.

everything was great. nice room quiet and comfortable. breakfast was good. the pool was nice.

the pool was dirty and needed more water.

pool was not

breakfast good.

the fitness room was well equipped but there was no drinking water in the water cooler

nice fitness area

just wish they had a hot tub and the pool was cleaner and warmer.

breakfast was excellent, more categories/choices than i remember seeking where.

everything was awesome staff room breakfast

there was no breakfast available and the pool was closed.

hours for breakfast could last longer.

the pool area could have been bigger, but it was still nice.

very clean and excellent breakfast!

there was no breakfast available and the pool was closed.

could have better breakfast

breakfast was very good and more than i expected

all everything was good, breakfast was good

the room was clean convenient location. i enjoyed the breakfast.

trash was overflowing in breakfast room and needed to be taken out.

complaint would be the breakfast they need to be more careful with food temperatures with the hot foods

the breakfast ia great

also, they don't skimp on their breakfast options

pool outside

breakfast attendant was slow in keeping up with the food

breakfast missing eggs, bacon or sausage

i was expecting a full breakfast but was certainly short of that.

the breakfast was good. the internet worked fine.

to mention the constant harassment of the homeless people in the parking lot between the ihop and the hotel is

the advertised wifi was weak & spotty at times

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was at

the breakfast being grab and go and nothing hot kinda is disappointing but we do have a kitchen in our

lots of space in the room, with kitchen

the breakfast need more choices

breakfast didn't consist of much beyond instant oatmeal, tiny muffins and granola bar.

was put in a room near to swimming pool & gym - gets noisy with kids running around.

was put in a room near to swimming pool & gym - gets noisy with kids running around.

sofa bed is only big enough for one adult or 2 little kids

the pet fee!!!

the pool was indoors and they had a lot of outside area to sit

clean, nice accommodations, excellent breakfast

the staff was wonderful. breakfast was more than expected. the pool was sensational

clean and comfortable bed. good breakfast

pool was close, and the breakfast was given in a little paper bag not what i expected.

breakfast was good. it seemed to meet everyone’s nutritional needs.

excellent breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

there is also a gym off-site that is available that is four star

nice atrium and great breakfast

breakfast was a challenge due to groups of students

indoor swimming pool was not functional.

there seemed to be a film on the water in the pool, so we did not use it at all

the room was a decent size and the breakfast was good

breakfast was freash6

the room was nice. bed was comfortable and clean. breakfast was not available.

fairly good fitness area

the staff was outstanding. the breakfast great. the bed and pillows were good.

crowded breakfast area.

pool a lot cooler hard to figure out how to get to hotel, no signage off douglas on how to get

the swimming pool and jacuzzi was also a treat

parking in back, hauling stuff to room was a pain

access to the parking lot is tricky, and the lot itself could use some repairs.

the facilities are clean, bed is comfortable, indoor swimming pool, breakfast provided, plus much, much more

the breakfast was excellent , with a variety of choices

had plenty of parking and it was easy to access major highway

i wish there was an ice machine on our floor. no hot breakfast.

it was gust regular breakfast.

plus, the complimentary breakfast was the best i've had

awesome pizza place across the street. clean hotel, great breakfast

toilet, mold, pool was offline most of the time

staff, great breakfast, clean rooms, convenient to all attractions

location/ cleanliness/ breakfast

the pool could have been warmer but it was middle of december.

were overcooked on the breakfast buffet as was the bacon to the point i could not eat either and had to go out for

most importantly, breakfast was delicious

would have liked a more robust breakfast choice and the trash cans were overflowing outside

only thing we didn't like was the continental breakfast options, but i understand that covid makes things difficult with food

fitness center was also clean and equipment worked well

clean and nice breakfast.

i loved the gym n pool areas

choices for breakfast

clean, modern, comfortable, free parking and breakfast

well designed! loved the kitchenette! staff was great!!

great location, great breakfast with a chef that prepares your meal right in front of you

great location, clean,great breakfast and service.i would stay here again

kids were extremely sad that the pool wasn't open

pool closed

we didn't take advantage of the on-site bar offering

clean; recently updated; bar area and outside. the bed was comfortable

were disappointed that that pool wasn't open

breakfast was great, nice pool.

pool and gym were top notch

) this is by no means a luxury hotel, but it was impeccably clean, has a decent gym, and a warm vibe from the staff

no laundry available

kitchen was open till 11:00 pm

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

efficiency kitchen with roomy fridge/freezer (

staff was friendly. i liked having a kitchenette in my room.

no longer supply any kitchen ware

full size ice box and laundry was nicest i've seen

spent some time in the fitness area and that was nice

breakfast wasn t included which is a bonus with kids but it was ok.

we had a slew of baseball players - horrible kids/parents

it was convenient to have a restaurant and bar in the hotel

i liked the bar and dining area for a small hotel

the staff was extremely helpful and nice. there was guest laundry.

my spouse and i loved the late check out

i love the convenience of having a bar and restaurant

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

was very comfortable and the facilities like the pool and gym were very nice

clean, quiet, friendly staff, nice pool and hot tub

friendly staff and cleanliness and amenities. love the indoor hot tub and pool

liked the gym !

we loved being able to reserve the whole pool area for forty five minutes

the pool and hot tub area were clean

kids loved the pool

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

no room service over 3 days

ce touch, kids loved it

plus it was quite even with the event going on and all the kids running around

breakfast and location good

breakfast average, staff very friendly. pool was nice. kitchen was nice.

location was great in a very upscale area on a golf course

the kitchenette room was perfect for my stay

a little bit more variety at breakfast like scrambled eggs instead of boiled eggs.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the hotel was clean, good breakfast , friendly staff and nice pool

great location. bar at hotel and nice breakfast.

the kids really enjoyed the pool

loved the location, price, cleanliness, gym and customer service

that the pool is outdoors

everything was great. breakfast had very little to choose from but it worked fine.

hotel was very nice about accommodating an early check in

th breakfast is excellent, congratulations the room very clean and comfortable.

was close to family. breakfast was good. room was quiet and clean

breakfast could’ve had more options for low calorie, vegetarian, high protein/low fat.

a vehicle and enclosed trailer when we arrived i asked where we could park

everything! staff was friendly and breakfast was available.

breakfast

clean soft beds swimmingly pool internally located close to conference and close to restaurants

the exercise room and pool/hot tub were better than i expected

clean, quiet, bistro, and pool. the staff was also helpful.

pool area was small and overcrowded with guests that we’re having a party, so my son didn’t get

would have been nice to know ahead of time that the pool was closed for maintenance

we were a little disappointed that there was no hottub with the indoor pool.

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years- so i was taking a night

the breakfast was exactly the same every morning they should at least vary on diferente types of fruit

we requested early check in due to my step father having eye surgery and needing to be able to lay down right

breakfast wasn't great

close & breakfast was awesome!

pool was nice, quiet and really close to the hospital i was visiting.

we then went to the pool to relax, and enjoy our drinks while the kids played

when we went swimming there was a mouse in the pool for a short time.

staff, comfortable room, wonderful breakfast and evening meal, great to have an attached garage

we took our kids for a family staycation and they enjoyed it

that it was clean and it offered breakfast.

people were very friendly. the staff was all out cleaning rooms the yard and the parking lot

the price is right. the front desk has a good attitude. there was wifi.

they charged 25 dollars per night for parking

ind you my husband is a mobile mechanic and don't even have a parking ticket) now we just paid all the money for a week and there is snow on the ground and 2

parking was suitable, could view vehicle from room.

the cleanliness. the breakfast was also good

the kids running up and down the halls and being loud after 10:00.

everything from the friendly staff to the room and to the excellent breakfast.

wifi had issues keeping up with a roku portable but the connection was good

fe area, and close to restaurants and shopping)

our room is close to the pool area, and due to pool lack of ventilation during the cold months

breakfast was a little poor. but was fine

nice pool

breakfast was very busy the day we were there and went above and beyond to get stuff for my

no laundry bags

morning breakfast was very good with good

the breakfast was good

breakfast was good and offered several choices

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

chicken sausage at breakfast was awful!

everything but the pool.

room was great and quiet for our stay. breakfast was excellent and staff was friendly.

the kitchen is complete with all utensils

rooms and little kitchen is perfect for what we needed and was ideal for us to be together and have our own spaces

not super clean, pool was not in operating order, breakfast was not good

clothes never got dried need music at the pool

fitness room

very clean. staff was great. nice breakfast.

they have laundry room. very convenient.

friendly staff, easy to get to, clean room, convenient laundry facility

besides how nice, breakfast was great.

running around the happy hour & parents hoarding food for their kids annoyed us but that is on the parents, not the hotel

the complimentary breakfast was not close to what i expected coming from such a quality hotel.

location, room, breakfast

small pool

the place was full of soccer kids running wild

great room service, decor and services.

like that the facility had a gym and a bar

so my kids had to sleep on the floor

should offer wifi in room at no cost to guests.

access, free parking, clean hotel, good breakfast and close to multiple restaurants and other

as well as the breakfast

laundry facilities came in handy

staffs very very nice, very clean in facility, room very comfortable. breakfast also very good.

breakfast had all the essentials and the coffee was exceptional

the rooms with a kitchen and separate bedroom

breakfast was great lots of opinions the bed was heaven so were the pillows the staff was excellent

large, comfortable room, friendly service, and tasty breakfast.

space and full kitchen.

the kitchen was stocked very scarcely but we made it work

their pet rates were very very reasonable, guest laundry services were free of charge

full kitchen and very helpful staff made me wish i was staying longer

the rooms are very spacious. i room had a small kitchen. the beds are really comfortable.

our room had a kitchenette

rooms were extremely spacious was not expecting to have a whole kitchen in the room

if you arrive after dark it can be easy to miss the turn in to the parking lot

breakfast was great, pool was great

restaurants and bar within walking

we had fun swimming pool w kids my home ac s broke it s hot house.. we stay there 2 days

great breakfast, great staff, and environment.

this was a really great room for the price. a full fridge and kitchen was a huge surprise.

the room and the kitchenette was large, clean and comfortable

great location, comfortable bed, kitchen and full sized fridge, friendly staff at check in

room was large and had a nice kitchenette.

no kitchen supplies due to not having dishwasher

early check in was great

we stayed as a team as mentioned above and chose the place for the laundry onsite, pool and the restaurant

our room was right across from the laundry and was noisy and was not what i booked

breakfast bar was fantastic. loved the pillows!ud83dude03

we were placed in a basement room a few doors down from commercial laundry

the pool was very well maintained

arrived early and, i had spoken with the gm earlier in the week who told me early check in would be

was so impressed with the room quality, and especially the kitchen with the continental breakfast

hotel friendly staff was very accessible to the stadium, the free parking, and free breakfast

the breakfast was not much.

also the office smelled like pure laundry detergent and bleach

breakfast was great

it was ok better breakfast

breakfast was great - waffles, biscuits and gravy, and typical continental breakfast food

about breakfast i find all i need maybe they can add more selections in the future

breakfast

didn’t make it to breakfast, but the bed was very comfortable

meat or egg choice for breakfast

breakfast selections

eggs at breakfast would be great and good customer reward kinda program

breakfast was excellent the staff was accommodating and the housekeepers were very respective

no outside pool as shown on the advertisement

excellent breakfast

at their poorly lit pool house i saw a hot tub well labeled with red letters, but the water was just a little warm

the breakfast was great

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

nice facility. lack of pool and ac breakdown. only negatives. jazz bar a huge plus!

bar and dining room mgr

no pool

room service food was not as good as the restaurant s

cenery) and the pool

the facilities met our expectations, we like nicer places, but they only have an outdoor pool which was closed

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

good couples weekend here, pool was really nice, bar had live music, starbucks on site, 24 hour room service

the location is great. there was a bar in the lobby. the gym was very nice.

room service salad was terrible

room service was quick and food was warm and delicious

the times i got room service the food was cold and a little slimy like it had been

very nice hotel. close to dr. office. nice cafe and bar in lobby.

location, pool, restaurant, decor, wash rooms, hygiene, room service, staff

good breakfast. laundry facilities were clean and worked fine. helpful staff.

i think price was overrated for no extras. swim pool,sauna and/or hot tub.

friendly staff, decent breakfast, nice laundry facilities

only thing we didnt like much was the laundry facilities, the dryer never really dried our clothes

kids had a great time in the pool

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

was nice to have breakfast and bar options

the valet parking staff went over and above what was expected, to the check-in staff, to room service

more choices on room service menu but given the size of the hotel it isn t to be expected

they do have a shuttle, but just know you aren't going to be walking out the front door and into the shopping area

i'm ready for them to bring room service back.

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast items available

the gym was also great

staff very friendly spacious clean rooms and great breakfast

the gym had a good variety of exercise equipment

didn’t eat breakfast.

family friendly the bar stayed open late

the bar and drinks were excellent

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

the renovations, the noise, the gym is being renovated and the website did not mention it!

didn t like how my billing got messed up and it looked like i didn t pay for my room service charges

breakfast was $100 for two adults and two kids

pool was currently closed

my kids enjoyed their self

we were also hoping for an early check in to accommodate a clothes change in

the bed was great i loved the shuttle

loved the room and bar the bartender was very nice n friendly

bathroom; 24 hr gym

we had hoped the hotel bar would have stayed open later than midnight.

there is an indoor pool to keep the kids busy and a fitness center for the adults to use

multiple flushes to fully empty each time, and whenever the sink was used in the bathroom, the kitchen sink gurgled, and vice versa

loved having a pool to cool off in

breakfast was one of the best i have ever had

my kids enjoyed having multiple choices of waffles

the pool was the beat part

the temp of the pool. pretty chilly. the water was cloudy.

delicious everything breakfast

breakfast- buffet bar with bacon, scrambled egg, turkey sausage, oatmeal bar, cereal bar, diy waffle, juices, coffee,

the pool had algae

good location. nice fitness center. decent upkeep.

the free shuttle was very helpful for helping us get around to the nearby area.

i worked out at the gym once and it had decent equipment and i was all by myself, i liked that

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

we also appreciated the shuttle to go to dinner

are locals but just got away from the kids for a night

i wish they would have a bathroom scale in the gym

loved the bean bag toss room for adults and kids to enjoy

breakfast was very yummi

cleanliness of the room. the pool was awesome for my son.

breakfast was decent and location to kansas city was convenient

great location, clean, games to play, pool table recliner in room, store in lobby

also we had a full kitchen

a pool table, which took us back to our youth

a little loud early in the morning but i doubt all rooms have that problem as we were near the laundry area for staff

appreciated the kitchen facilities but we weren’t aware we had to provide the aforementioned items

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry kicked in

breakfast

'hot breakfast' is hot water with instant oatmeal packets

love that there is a fridge and kitchen space

free wifi, parking, with a kitchen and cable

the hot tub was amazing! and the breakfast was fantastic as well as the staff!

also, we really enjoyed the pool, whirlpool, and the good breakfast

the person in front was very friendly and the breakfast was very good.

the pool was just right for a quick swim

pool and hot tub were undergoing maintenance and the printers at the business center didn’t work

good location, comfortable, very clean, secure laundry/vending area

was a little disappointed with the selection of breakfast foods provided

restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the best couple i have ever met very

but no exercise equip or breakfast

rooms, very nice staff, and pool was very well maintained

the kitchen was so convenient in the room, and very close to resturants and attractions, and the bed

i have any complaint about the property it would have to be the laundry facilities

the full kitchen was a nice feature

we didn't use kitchen since just staying one night

the laundry facilities were a joke

water pressure from the shower and an outdoor pool.

pool was too cold.

breakfast hours could run a bit later

the breakfast serving area is very cramped

the pool was a lovely way to wake up in the morning; the only recommendation i have is for the hot tub

needed toast or bagels or any kind of bread,, waffles for kids, bananas or apples

the staff was great, the location made it easy to get to anywhere in the city, the pool was fun.

cameras and staff should watch these area closer and ensure that parents are watching their kids or ask them to leave

it was clean and the staff was nice! bed was comfy as well! really nice pool.

right by the pool

location, excellent breakfast, clean, great staff.

comfortable beds, great breakfast and love the coffee!!

great location near the hospital excellent breakfast,comfortable rooms

before breakfast, so i don’t know

the breakfast was great

the breakfast bar only offered coffee and milk

the decorum, it having a bar in the lobby and the food accommodations.

appreciated the late check out

from the sales department, and gave us and other guests some nice perks - breakfast tokens and laundry detergent at no charge

we picked this location be cause his father works at saints bar and grill, right down the street

'grab 'n go' breakfast better than most

laundry is dirty

having a kitchen

kitchen in room had no cups or plates, bathroom didn't seem clean

told me late check out on checkin but last day said no to the late check out .

clean excellent food and drink. nice swim pool. all good

hotel was very clean loved the reception in the evening and breakfast was very good

pool was separated

great breakfast, evening meal good as well

the pool is a hit for the kids after the drive

they have kitchen, big surprise

no hot tub, bigger pool

free laundry facility and gym

could use a bigger garbage can in the kitchen

breakfast is provided (including rice!) no coins needed for laundry.

pool.breakfast was awesome

breakfast included and was very good

staff was excellent, rooms clean and comfortable and the breakfast delicious

breakfast had very good variety and was tasty

breakfast choices

clean water and the kids loved it

the bed was comfortable, the room size is what we needed. the pool was nice for the kids.

the lady who prepared the breakfast was a gem, she was the friendliest by far

availability of snacks and the breakfast area was the nicest i've seen in a best western

pool open till 10 or ll

i like the fact that i had a kitchen and two separate bedrooms

however, they've recently made some major updates to the room, lobby area, breakfast area and added an indoor pool

there was a whole kitchen with utensils: spoons, forks, knives and plates

single room with two bedrooms and bathrooms and a kitchenette.

staff was friendly, the breakfast delicious , nice pool and clean and comfortable rooms

free laundry

breakfast was good

the only one was in the kitchen and staff had to get it for you

room was spacious, the pool was great, the breakfast was good, and the staff was nice and kept the room clean

the bed was comfortable and had plenty of room with even a kitchenette and nice size fridge

breakfast wasn't so good,the eggs taste a little off the tater tots wasn't done

the breakfast that was served was very good

clean and nice staff and good breakfast.

the breakfast is amazing for the price

great room, attentive and helpful staff, excellent breakfast

very generous with breakfast offering and the rooms were clean. location of the hotel is great.

had a king room with spa bath

the pool and the gym and the location

breakfast was great and the manager was super nice.

the loud noise from the kids that was located above my room.