the pool and jacuzzi were closed and they did not mention that at all.

the rooms are clean the staff was friendly the breakfast was delicious

ample amount of breakfast options

breakfast was decent with fresh waffles

breakfast was good.

breakfast was great. lots of choices, healthy and hot as well!

great pool area

the breakfast was amazing

breakfast was delicious and plenty of food options, staffing were excellent from front desk to

clean, nice pool, generous room size.

the pool was open and so nice

the kids had fun swimming in the pool

i wish the pool and hot tub stayed open 24hrs to soak after a long day

pool was very warm and the hot tub felt wonderful … housekeeping was very nice and the lady

everything you need is right there. great golf course adjacent to property!

pool was great had a elevator room was great

breakfast was just average but with that being said there’s a fair variety of options from that

the pool said it was closed, it has water in it, but was green and gross

pool was so relaxing and every room and space we visited during our stay was very clean and

the breakfast was good

close to interstate clean good breakfast

there could be a larger variety of healthy options for breakfast

noisy kids running up and down the hall, kids will be kids

also, the fitness room didn’t open until 10am

breakfast hours ...would like to see 10:30

no room service the very first day of my stay

eggs were great as was the rest of the breakfast bar

pool and fitness centers were closed unless you made a reservation

very clean, staff was nice and helpful and breakfast food was very good.

maybe some umbrellas around pool

the pool, hot tub and fitness center met my expectations

the laundry facilities were a joke

kids running through the stairs but they put a stop to it quickly

a lot of strong odors (like laundry detergent)

didn't realize the room was booked with only 1 queen bed, we were traveling with 2 adults and 2 kids

i was really surprised to see a full kitchen when i walked

i also loved being able to do my laundry

covid19 closed the pool.

staff was really friendly. breakfast was great

also would have been nice to know beforehand of pool and workout room

the pool was a lovely way to wake up in the morning; the only recommendation i have is for the hot tub

the hot tub was amazing! and the breakfast was fantastic as well as the staff!

pool was closed because the pump wasn’t working

breakfast and staff is super friendly

i also liked that the fitness room was open 24-7, which is important for someone who needs to fit in physical activity

quiet, and breakfast was good

the breakfast bar only offered coffee and milk

we picked this location be cause his father works at saints bar and grill, right down the street

appreciated the late check out

had to clean hair and something brown out of the tub and throw away a used bar of soap with hair on it

the decorum, it having a bar in the lobby and the food accommodations.

the pool was out of towels every time we went down there.

clean friendly kitchen

kitchen, laundry, gym

kitchen, laundry, gym

clean, kitchen with full size fridge and stovetop, free washer and dryer, large hotel gym with lots of equipment, helpful and friendly staff

room was spacious, the pool was great, the breakfast was good, and the staff was nice and kept the room clean

we had only two forks and two spoons to last us for 4 days, the “gym” was attached to the laundry room and felt like a sauna at 90 degrees, making it unbearable to use

thank you for the laundry room

kudos to the breakfast staff , the area was packed and people were literally taking food off of the tray as it

free laundry

pool was a little cold and i am glad there is some kind of hot offering for breakfast but the jimmy

dog in the breakfast area.

breakfast offered many choices, many of which were edible for those of us needing to eat

great room, great breakfast

construction so we were asked to use the pool in the hotel next door which wasn’t heated so the kids didn’t enjoy it

availability of snacks and the breakfast area was the nicest i've seen in a best western

open working pool

the lady who prepared the breakfast was a gem, she was the friendliest by far

free continental breakfast was great

clean water and the kids loved it

loved the gym and treadmills were super fancy and fun to use

missed having some of the usual things like make-up remover wipes and laundry bag in the room.

the continental breakfast was great lots of

cleanliness of the room. the pool was awesome for my son.

staff friendly and accommodating to the guest and you can’t beat the breakfast

breakfast and cleanliness

pool & pool area is clean, looks

the free breakfasts were as good as can be expected and was kept organized and stocked

pool was too shallow to actually swim in

we had plenty of room to park with a truck and trailer

the exercise room and pool/hot tub were better than i expected

was convenient, breakfast was excellent, staff was awesome and knowledgeable of the location, knew all the local

booked especially because of indoor pool and hot tub. hot tub was broken. very disappointed

everything! staff was friendly and breakfast was available.

the pool was very nasty

spa tub was nice

the breakfast spread was the best i had ever seen at a hotel

staff was friendly, check-in/check-out was fast, breakfast was good, and the kids loved the pool

and the pool was pretty gross, but the kids still

breakfast options, it was amazing

breakfast was hot and delicious

our daughter had a blast in the pool

the breakfast was great

no outside pool as shown on the advertisement

was allowed an early check in

there wasn't a pool

debris and kids snacks floating in the pool

i'm so glad it was just my husband and i we didn't have our kids

were very dirty, smell was awful, very outdated, strange people staring at my kids at the pool

there was mold in our room and my kids went home sick. we’re denied a refund.

breakfast was good , needs to have cereal and little more variety

complaint at breakfast but i personally don't eat too much cereal or sweets so i would have enjoyed scrambled

eggs at breakfast would be great and good customer reward kinda program

didn’t make it to breakfast, but the bed was very comfortable

breakfast

missed breakfast

it had 2 small tables that were dirty and an open area laundry room attached to it, which had a gross, dirty sink, mop bucket, and bags stacked in it with

just need to make sure the remotes to the tv work have a better breakfast selection and variety that's edible and coffee selection and better and fresh vending

about breakfast i find all i need maybe they can add more selections in the future

also the office smelled like pure laundry detergent and bleach

the breakfast could be better.

accommodations were superb, the front desk staff super friendly, the breakfast bar outstanding, and i would stay there again when in lee's summit

awesome pizza place across the street. clean hotel, great breakfast

nice workers, clean hotel and good breakfast, easy to get to

toilet, mold, pool was offline most of the time

the hot-tub in the swimming pool area was out of order.

great breakfast very friendly staff they make you feel like you are at home.

nice room, great amenities, large pool and good breakfast!

the staff was outstanding. the breakfast great. the bed and pillows were good.

was real nice, pool area was good except water way too warm,, breakfast was good, lots of choices

the brrakfast the pool and staff

rooms were clean and quiet; the guests were not even heard unless seen downstairs; the breakfast was visually beautiful and

the breakfast is made fresh every morning with a breakfast caserole, fresh fruit, juice & coffee or

the room we stayed in was nice, well equipped and comfortable. the spa tub was very nice.

the rooms were so quaint, parking was easy, the breakfasts were fabulous, and the ambience was just perfect

there was plenty of parking in a quiet neighborhood near downtown

the breakfast was amazing with so much variety

nice atrium and great breakfast

the room and breakfast area were extremely clean and staff was very helpful and cordial

there is also a gym off-site that is available that is four star

nice breakfast with great

warm and dnpleasant staff. great location. clean. ok breakfast. fast wifi. great amenities

breakfast wasn't fully opened and pool had to make reservations.

breakfast was good. it seemed to meet everyone’s nutritional needs.

clean, nice accommodations, excellent breakfast

wish i could have taken the bed and pool home with me

the wifi was very unstable. it hardly worked at all.

location was good amd early check in

it is very close to the lees summitt hospital . easy parking and easy access to my room.

ice and snow all over parking lot

refrigerator microwave wifi, swimming pool, laundry

the room was nice. bed was comfortable and clean. breakfast was not available.

they had breakfast? even so, we wouldn’t have ate it so no big deal. not breakfast people…

didn't eat from breakfast bar

breakfast options.

breakfast is fine. it’s simple but we expected that.

breakfast was very good,

size of the room was great and the pool was wonderful

pool was closed on our first day

great location, clean, good breakfast

was so impressed with the room quality, and especially the kitchen with the continental breakfast

breakfast at this hotel is phenomenal

early check in was great

the breakfast was decent

rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym, and an excellent breakfast offering

the room was clean and comfortable and the breakfast staff were very friendly as well

the staff and breakfast, pool, and fridge in room.

staff, great breakfast, clean rooms, convenient to all attractions

a great breakfast with pancakes

breakfast was wonderful and the kids loved the pool

only downside were that the pool and hot tub were closed due to covid but i guess thats out of their control

breakfast was very good and more than i expected

breakfast was just average

all everything was good, breakfast was good

trash was overflowing in breakfast room and needed to be taken out.

coffee was not hot. breakfast is nothing special.

didn't even stay we checked in and didn't go to the room went to the casino

no breakfast

location works good for me it’s not to fr from home also next to america star casino so had entertainment close the stuff was very next every employe i seen had a smile on their

they didn't serve breakfast because of the corona virus, but other than that it was a good stay.

close to ameristar casino for a concert. good price.

location and pool was great

of debris in the pool,shower in the room was in need of tlc

we enjoyed being so close to the parks and the pool in the village

pool & very thing closed at 8pm so there wasn’t anything do after 8pm

the pool closes at 5

the pool

the pool could have been better - free breakfast would also be nice !

wish the pool and hot tub were ready when we got there but i booked knowing it was out so i can fault them

only suggestion we would make is: please put a safety, grab bar in the shower/tub

restaurant breakfast ended at 8:00am instead of 10:00 am & i was not informed so i didn't get any breakfast

heated pool

flimsy plastic utensils at breakfast, also no sausage or bacon.

the fan didn’t work and no cool air in the gym of all places

pool weight room atmosphere people the cooks were amazing princess this young lady cooked a great breakfast all the time and her mother was just spectacular and very kind and heartwarming and

staff is always so friendly, helpful, breakfast is good, beds are comfy

amazing breakfast ,the rooms were very clean andcomfortable the staff was friendly

no room service in the middle of our 3 day stay

parking garage access was easy and safe

yummy breakfast and nice pool

i loved the view from room to pool

breakfast was delicious, hotel was very clean and the front desk staff was very friendly and

my kids loved the pool and my husband enjoyed his workout in the fitness center

breakfast was good and served at a good time

of the other guests children were very loud and disruptive in the pool area and in the hallway

the greeting on the tv specialized for me. breakfast was delicious.

staff knock on my door and accuse us of smoking in the room whn clearly my room across frm the laundry room / office i even told them we wasnt smoking the only thing u smell was my flat iron i

the breakfast was excellent

has a pool and laundry

breakfast wasn’t that great. more of like a vegetarian breakfast.

has a pool and laundry

really nice lobby, clean room, breakfast, laundry

really nice lobby, clean room, breakfast, laundry

the breakfast was incredible

the website said that they have a hot full continental breakfast with biscuits and gravy eggs etc

missed breakfast, bed was a little too soft for me

the pool was warm

kids loved it

also appreciated the couch being twin size with twin size trundle also, as a couple extra kids stayed with us the second tournament

location / breakfast & cleanliness

love their breakfast

pool was a little small

laundry room

the pool not being open and when it was open in the morning it was freezing cold

was nice with the kitchen and plenty of drawer and closet space

they provided everything you need for the kitchen area, i was very impressed

the friendly staff, how immaculate the rooms were and the hot breakfast!

the pool was dirty and needed more water.

pool was not

clean, customer service when i called to get a room with a tub, tasty breakfast

we enjoyed the breakfast and the swimming pool

no self serve coffee bar in the casino.

staff and signs everywhere saying kids are not allowed padlocks in the light sockets a guard chasing you at the casino

casino, food, nice room, nice and friendly staff.

smoke in casino

big comfy beds, casino downstairs, nice place.

gym was nice and private

decor and room exceptional. excellent breakfast (and breakfast area)

great breakfast, comfy bed nicer gym

about the noise she was here and the lady said they had a contract with someone and so there was kids up there what is she want her to do about it after telling her we should have been informed of

location,rooms staff, nice gym area

desk was friendly and helpful, and great breakfast options

very good breakfast buffet. especially enjoyed the sweet breads.

please include a few gluten free options for breakfast, such as gluten-free bread or muffins of some sort

access to hwy 35, pool, breakfast, wifi, and pleasant staff.

very nice breakfast and comfortable.

sically the same parking lot) to grocery stores and dining

we used the guest laundry service which was great with a longer term stay

furnishing, clean functional elevators (no stained carpets, or broken tile)and a great breakfast (+)everything was good, except that we didn't have breakfast. (-)well breakfast starts at 7 and we had to be somewhere at 6. (+) great free breakfast (+)the breakfast was a great and i love the heated piol (+) nice breakfast buffet with careful consideration for covid (*) breakfast was ok (+)breakfast/na - excellent location for our purposes (tennis tournament) (+)breakfast was great, lots of pre-packaged selections (-)breakfast was my least favorable item (+)the comfory and tbe room layout and size. also the decor and breakfast.

the pool was almost always vacant, we loved that it was heated and connected to an outdoor patio as

kitchen area is fully equipped which would be great for longer stays

the spa tub was absolutely amazing and spacious

we had a king suite with a spa bath and it was absolutely perfect for a couple

no breakfast no pool due to covid19

nice pool area and free hit breakfast included

accommodated early check in when we were delayed by blizzard north of us and couldn’t continue our trip

breakfast was very good with lots to choose from

the property was clean. the lobby and bar area were very nice and modern.

breakfast room was very welcoming and the staff manning the food did an excellent job, especially

breakfast was fantastic

breakfast later than 9:00 am.

pool a girl was on her period in pool on her legs and kids jumping off the swimming swim way to get

room service not every day trash service you should call to collect you should ask for beds

the room was quiet and the room service was beyond expectation

we had a great time in the pool and exploring the unique attributes of the hotel

dinner at spectators is a very limited menu, no kids meals, to much$$

the hotel is immaculate,the staff is friendly and welcoming,the breakfast is very versatile nice

beds are very comfortable, nice fitness center and indoor pool

also the deposit i put down has not been refunded and it’s been a week but it had a pool and waffles and the room was big and

breakfast was your typical continental breakfast; something for everyone

breakfast was great and convenient wish they kept it open a bit later

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

a good breakfast cant complain

and yes, a wonderful breakfast

breakfast was good. the front desk ladies were very funny and a joy to be around.

the staff is very kind and helpful, and the complimentary breakfast is great

all i'm doing at a hotel is sleeping, showering, eating a continental breakfast, and leaving

convenient location and parking area

location was good. room well located, parking good.

no breakfast. there was a wet washcloth still in the bathroom floor when we arrived

ya the worker was lazy and didnt even have breakfast at all at 10:45 when i checked out!!!

breakfast was great. staff super friendly.

modern and updated, free laundry (self serve)!

it totally ruined our plans for celebrating the kc chief’s super bowl parade with our kids, a waste of $200+

everything was amazing. location, cleanliness, decor, breakfast, staff, etc..

the variety of breakfast items and drinks were just the right amount

the bed was great i loved the shuttle

the shuttle driver was very nice

loved the room and bar the bartender was very nice n friendly

room service was fast and the food was delicious

we did have young kids and we were curious to all the other patrons but it wasn't a very kid friendly place which i

pool area was very clean and well-maintained

the pool was well maintained and the breakfast gave everyone great options for everyone

kids were running up and down the halls until 11pm and started again at 6am

clean, the staff very friendly and it was awesome that they provided a ton of pool noodles for kids to use

i witnessed several kids & adults fall just walking

very modern with a bar and restaurant located in the lobby, valet/luggage service provided and the room itself was

got late check out but they were kind of weird about it

no coffee bar other than in room

the staff at the front desk and bar were extremely nice

gym and location were great

staff was nice, kids loved the pool

a little kitchenette and couch that pulled out

free wifi and great location.

clean, excellent staff.slept well. blackout curtains helped. good breakfast.

they did an amazing job handling the malfunction with the pool motor or whatever tripped the smoke alarm

very clean, nice rooms, and great breakfast

guests above me were rather noisy late at night, but expected during summer months with kids.

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids

to the appointments we had, we were unable to eat the breakfast

faucet to our spa was broken

gymnasium and pool area great, loved the variety of work out options

location, activities and pool!

room service was timely and delicious

gym was excellent and in a great location walking across the bridge over the greenery and the water

location the view of memorial park the pool 95% of the staff

didn't keep the pool area stocked with towels. not enough plug ins for phones, c-pap, etc.

a very good breakfast, clean hotel, and the staff was pleasant

very good breakfast. easy access to freeway.

breakfast was good

clean pool area, clean lobby, clean room. very comfortable bed.

the way they had a small kitchen for visitors to use when staying!

we did not have breakfast but there was always fresh apples and oranges available.

pool was cloudy.

bar, pool, location, staff, breakfast

clean, friendly staff, helped us check in early. good breakfast

desk ladies were awesome, the pool and waterslide are so much fun, delicious hot breakfast, very clean all around, the shower heads are amazing

were sent to two dirty rooms, the pool was broken, the soda fountain was broke , staff was rude

the bar was to be openened from 4 to 10 no it was closed because the worker called out

everything was amazing. bacon on breakfast could be done more and not tissue thin.

breakfast did not have enough eggs and bacon one hour after serving started.

room was clean, gym was incredible for a hotel

the bar had a good selection of drinks

gym, bedroom layout

young funky vibe, but loved the bar and lobby area

the gentleman at the bar was very personable, but when the drink was mixed, it only filled less than half the glass with

the kitchen has a real fridge, microwave, coffee machine, dishwasher, and all you need (glasses, forks,

decent breakfast

kitchen had everything we needed

didn't get breakfast, go to pool, or use gym so i can't judge those aspects, but was super clean

breakfast was great! the room was very clean and the staff were very friendly!

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

breakfast was delicious and awesome

location, room, gym

excellent complimentary breakfast and everything was clean.

didn't have breakfast at the hotel, so i cannot say if it was good or not

friendly staff, clean room, normal and tasty breakfast as we come to expect from hampton inns.

there was an adequate gym

breakfast was nice enough but didn't live up to they hype of the reviewers gushing about it

clean, comfortable beds, good breakfast

clean clean clean!!! modern! beautiful! great breakfast!

staff were friendly and helpful, especially the chef in charge of breakfast

breakfast selection. who doesn't like bacon? out of three mornings there was none.

the pool was closed the whole time we were there

we had a couple of light bulbs out and the breakfast could use an update

heater on the pool was broken which made it too cold to swim

it was very very cold and the pool was mildly warm. only part i did not like

love the bar and the pool i would’ve liked to of seen a jacuzzi and it said it was heated

only avaiable was a small bar like order area

not get coffee in the morning because they did not have a staff member who could run the coffee bar in their lobby

really nice room, gym was also nice. cocktail at bar was nice when it was open.

the hotel bar was closed the whole timeud83dudc4eud83cudffb

food was delicious, the room was huge, and very nice pool!

room service was very efficient

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

afternoon in the lobby, live music from cool musicians every single night, chilled towels in the gym (not to mention a really good margarita)

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

lounge room service could stay open later.

family friendly the bar stayed open late

clean facilities and a nice gym

liked the indoor parking and on site food and bar areas

price of cocktails at the hotel bar

the bar and drinks were excellent