to co-vid19; breakfast was available to-go

cleaners , friendly and helpful staff, kitchen inside the room.

comfortable bed and furniture. kitchen area would have been useful if we had time.

i love the kitchen in the room and i expressed to my partner that the next time we stay i would prepare a meal

staff was great, the breakfast was good, lots of places to shop and restaurants nearby

the location was nice. it was quiet and the kids liked the pool.

good pool and work out room

breakfast was nice and the location was convenient.

our stay, my family especially liked the breakfast

everything was great location, breakfast, clean.

nice little pool area for the kids

the parking was under construction so we had to get a cart with the kids and go back

breakfast was wonderful had many choices staff was very inviting it felt like home away from

the bed was very comfy breakfast was good .

close to where my mom lives in bayside, easy to get to and super clean with great breakfast and workout room

breakfast area was very clean and had a lot of varieties of food to eat

that the pool was closed

breakfast could have had more to offer

we did not eat the breakfast but it smelled very good

would have liked a little more protein available for breakfast

quiet /breakfast hostess/helpfulness

the restaurant bar was well designed, comfortable ambience and great food

no free breakfast :(

breakfast was included but there wasnt much option, especially for vegetarian like me

lost my reservation, over-charged for room, coffee machine didn't work, treadmills in fitness didn't work & there was no breakfast because cook called in sick

front desk staff was the best your food service real nice the bar attentive the all around very

fresh coffee and an excellent real breakfast

i didn’t have breakfast when i stayed.

we loved the indoor pool and jacuzzi

the food in the bar restaurant wasn't very good

i enjoyed the breakfast, had a good variety and excellent coffee.

jaguzi was not working in by the pool

pool is the reason we decided to stay here

clean, eggs were good, pool warm.

larger breakfast options and coffee pots in room would be a nice addition

good bar next door

parking male staff could of been more polite

fruit and veg stand in the parking lot

attached bar restaurant seemed to be a popular local attraction

nice bar and restaurant on the north end of building with small patio

is unfortunately a laundry list: - stains that look like blood in the bed

i’m not eating the breakfast the location they don’t have a space to work in the customer

the laundry is also ok

woke up to neighbors on the other side of the paper thin wall screaming at kids like a trailer park daycare

was dirty, little kids toy was found next to the couch so not cleaned good

our kids weren’t loud or disrespectful

staff gave us room right next to pool

front desk receptionist was fantastic asked for early check in was so accommodating

the pool area was really nice for the kids

the kids stayed in the pool most of the

didn’t make it down in time for the breakfast. location is ok very low n quiet.

the breakfast selection

not allowed to take our breakfast to our rooms or we would get charged make that make since

fitness room & non hot food breakfast items

not many breakfast choices

i loved everything about this hotel not to pricey,my kids enjoyed the pool.

they have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

and they said everything was closed due to covid no pool, gym, food

have a pool which i feel could be a bit cleaner, there was growing mold on one of the tables

did not use pool or exercise room

pool and jacuzzi were tops

and found my clothes had been taken out of one garment bag and been stuffed into a plastic laundry bag (none were missing, only

gym with a pool and spa

the bed was comfortable and the staff was very nice they even allowed us a late check out.

kids being loud around 9-10 last night. people above us being noisey

i've stayed here before and i have enjoyed the room and jackson bar that was located down stairs from the hotel

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

do the grab and go breakfast but keep in mind this hotel does not have a kitchen so no ordering room service

kitchenette was very useful even though i did no cooking if only to allow me to enjoy a glass of

kitchen could be equipped a little better and heating system was not balanced well between rooms

gym facility was a little small however met my personal needs

loved everything from the valet to the bar to the reception staff everything was wonderful if i could give a higher rating i would

lovely gym/laundry room and breakfast

the bar area was nice and staff was very helpful.

there was this young lady the breakfast are who made my morning pleasant with her kindness, smile and interactions with customers

pool was great for the children and room was really interesting in design, with plenty of space for

no drinks with breakfast for kids unless you purchased it

we chose this location because it had an indoor pool that our kids could play in

they had a pool table in the hallway, staff was great, location had restaurants and pubs near by

we loved the games for kids and the pool

the porter kitchen manager gave us a great trip on getting around and places to see

kitchen, laundry, location, restaurant

room was very comfortable, had a small kitchen with a full refrigerator stove and anything you would need from me making a meal

was pleasantly surprised at the full kitchen and how nice the room was

room was super cute and had a full mini kitchen, ice cube trays in the freezer and everything!!

room service was late and most of it was cold or horrible tasting

o high), i live in a small town and the bar is definitely making money off their drinks

prices

the room was gorgeous! restaurants and bar were fantastic ..food and drinks were excellent.

the room service button didn't work, and then they just didn't bring my order up and i was late for

similarly our trash was not emptied during our stay (2 adults + 2 kids) so we just piled it up in the corner as we were afraid to put it outside the door with the

ey had kids)

only complaint i have is the room service menu

it was clean with and easy check in and great staff. i liked having a bar and starbucks on site.

great location, decent bar and restaurant. the room is okay. the gym is quite nice.

breakfast was fabulous, offering a delicious and varied spread

breakfast was amazing - compliments to rick!!!

the breakfast was so delicious

very good hosts. the house is amazing and so was breakfast!

loved that you could choose your breakfast

e)who brought our room service up made our stay exceptionally special

we did not see a room service menu. not sure if that is available.

it was nice that the bar was open after midnight so we could get a night cap after a busy day

room was great clean and comfortable also happy hour in the bar was fun

was good accross the street from the rave theater which was jammed with college kids

the breakfast was great

no pool for kids

beautiful location right on the heart of downtown. the free breakfast was super good!!

the location is perfect right in the center, breakfast was good

fitness room's tv worked but the color was bad

bring our puppy with us was a huge bonus, and we appreciated the thoughtful touches of providing pet bowls and extra poo bags in the room in addition to the regular human supplies/toiletries

fitness center could have a bit more equipment

love the free shuttle and ambassador bar and food

loved the shuttle, fantastic time

love the free shuttle and ambassador bar and food

the complimentary breakfast with waffles, coffee, eggs bacon and sausage were very tasty

i enjoyed my cookie on the way up to my room and room service was also delicious

was safe, had many room service and order in options

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

it would have been nice to have room service after 10 pm for beverages, light food, etc.

staff allowed us to have an early check in and kept our bags for us when checking out

beautiful lobby and bar area

several restaurants on site with reasonable prices and even room service prices were not bad

fast room service meals and connecting parking structure

room service was accommodating to my garlic allergy and i really appreciated it

there was dirty laundry left from the previous renters

great breakfast with great starters, fruits, beverages, and ambience

breakfast is so good very clean

the fitness room was nice

breakfast had a great grab & go selection. comfy beds, quiet hotel.

staff were super friendly. breakfast included in the stay was awesome! room was nice.

the breakfast was tremendous! the pool was great for kids. awesome location.

kids in the pool area were unsupervised and very rough

kids in the pool area were unsupervised and very rough

we had a small wait when we checked in, the front desk lady offered a free snack for our kids while we waited

there was a sweet 16 party on the 6th floor and there were groups of unsupervised kids running through the halls making a grand deal of noise

i wish the pool was heated tho

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

the king suite i booked was spacious for a family with kids and clean

pool was fun for kids

seemed to gravitate towards him when they were tired and and the parents were in the bar, and the kids were by me

was extra clean, rooms are huge with fully equipped kitchen

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

the room was large and included a small kitchen area

on-site gym and laundry facilities were great, as was the breakfast buffet

pull out couch accommodated our kids well

staff was awesome & kind, able to grant my request for early check in & late check out

no free parking or continental breakfast.

the ladies at breakfast were the best!

gym was away from the from the front desk down in a hallway by the grand avenue mall and the

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

staff was friendly. amazing architecture in a great location. we loved the bar area.

the bar staff was also great and very nice and clean

room service

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

the staff was great and the food at the bar was very good

met a few great people in the kitchen

every floor is a huge kitchen and living space, awesome when traveling with another group

a little rowdy/loud outside at bar time

we were greeted at the door with info about the hotel and recommended places to see and given an early check in

needed to print some things out, and i didn't see a business station, or gym set up

wish bar/restaurant stayed open later

there’s heated swimming pool (no hot tub), gym, electronic bluetooth mirrors in the bathrooms are a nice touch

good gym and swimming pool facilities

nice little pool fitness room

troy and jacob at front desk were exceptional and emily in the bar was superb and friendly!

delicious hot breakfast

loved the complimentary breakfast

comfortable, clean, ample room; comfortable bed; good breakfast; pleasant staff

location, hotel was spotless & the breakfast was surprisingly good !

everything, especially the breakfast

the breakfast food could have been better.

almost a full kitchen, no stove, but it was wonderful

great location. good breakfast. free laundry facility. very helpful staff

the full kitchen is a nice option

well equipped kitchen with cleaning supplies

the kitchen had no dish soap and only one pod for the coffee maker

we loved the hotcake pancake maker with the wonderful breakfast

i loved the room - big tv, nice new furniture, full kitchen etc

breakfast was great and it was very close to our destination

size of rooms kitchen space

breakfast was excellent and the staff was very warm and welcoming and friendly and made me feel

gym!

the bed was comfortable and the breakfast was great

very pleasant people,great rooms, great breakfast and great prie

location. room was really nice. free breakfast.

the bar and bartender were equally amazing

the staff in the bar were really great as was the restaurant and the food was amazing

no pet fee.

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

hotel restaurant and bar was exceptional

coffee maker in room, asked for hot water and a cup for tea and room service brought me a plug in hot water kettle without water or a cup

bar and restaurant is also very good with well trained servers and bartenders

room service trays could be picked up more promptly

it was clean. there was a bar and there was food onsite. there was also a nice lobby.

we went to the hotel for a 1 day vacation from our dogs & kids

the kitchen cabinets in the room were grimy and caked with grease

location, interior decor, customer service and breakfast eas excellent

kitchen facility

the only thing i can think of is i wished it had a hot tub. had a nice pool though

the location is great and i love hot breakfast is served too

ordered a cappuccino, tea and english muffins for breakfast via room service

the room service was mediocre for the high prices charged for it

h) refused to allow us to order room service or take out

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

though the drinks and some food was good, our dinner in the bar was a little underwhelming.

breakfasts or dinner it’s doesn’t matter ,amazing bar also

there was room service, if you wanted to go that route, but no bar or restaurant to visit

there is a bar in the lobby & a steakhouse on the property, attached to the hotel

the food, the bar, the gym, the room, the staff, and the hotel really were excellent

loved the gym, was able to get my daily strength training in and cardio

happy hour m-w in the evening and breakfast in the

clean, free breakfast, home-like feel

the kitchenette feature

the pool was closed for maintenance

the location and basketball court also the breakfast

staff were very courteous very helpful and very polite hotel was clean parking was good all in all it was a excellent

breakfast exceeded my expectations

price very clean linens and pillow choices free parking

parking lot was small

felt like i was at my own gym

i didn’t eat breakfast and it was great

extremely friendly and helpful, hotel very accommodating has laundry facilities, computer in lobby for guests, wifi, etc

good breakfast and excellent room

it’s clean staff is nice and the breakfast

the breakfast area was nice and clean

breakfast was good.

breakfast was limited, but that is to be expected with the current covid-19 situation

crowded breakfast area. could be redesigned a bit to feel less tight.

everyone was wonderful, even the gentleman tending to the breakfast buffet.

clean, new, decor, shower, amenities in the room, breakfast … all very good!

xj_

right off the highway, room was comfortable, quiet given proximity to highway , enough parking which is becoming more and more an issue with all hotels, adjacent

enough towel bars in the bathroom

construction, no lights in parking lot, no wake up call in the morning, restaurant closed for renovation, no coffee ready in

room service seemed like we were an annoyance... for ordering room service :

great breakfast and comfortable room

clean and upscale basic. the breakfast area was spacious and the gym was delightfully empty.

to ask for towels all the time, there was none in pool area every time we were there, ran out in the room also

i always appreciate having a free continental breakfast

the only thing would be the pool being so cold.

breakfast was good with fresh fruit, waffles, eggs, etc

breakfast is fine.can able fill my tummy. hope next time of our visit has a microwave in a room.

room was comfortable, in a convenient location and had an excellent breakfast

the bar food was good

the bar was really great and the food was good

the laundry facilities were easy to use and reasonably priced

i loved that they had a peloton in the fitness center

the lady at the breakfast counter was super nice and for that reason i would defiantly recommend this location

by narrowing it down to how close it was to a particular golf course

keeping the room dark, the shower was great not having to step into a tub; my wife loved the mini kitchen

our stay was restful and the kids enjoyed.

location. friendly staff, cleanness, great breakfast

breakfast food items weren't refilled quick enough

came to breakfast 30 minutes before it ended, and the eggs and bacon were gone

very friendly & helpful staff. great breakfast choices.

we enjoyed the common kitchen and went out for dinner downstairs

the set up had just the right number of beds for 2 adults and 2 kids

common area and kitchen were a really nice amenity

kitchen has specified bins for each room to place their food items in the fridge

loved the exposed brick, large windows, big bathroom and kitchen

next to a great gym

nice that the bar was open when we got

i was here for baseball game the bar next door had free shuttle bus which work out

aris bar was great and their food was fantastic

open golf tournement

to have the pool and hot tub

walked across parking lot to crackle barrel for dinner

plenty of parking around the building

quiet and ample parking.

eating lunch, i accidentally drove the wrong way on the one way street to get back into the hotel parking lot

was nice for an over night stay with our kids

the pool was wonderful

murky pool water

good breakfast and perfect location right off the

he also enforced rules at the pool when other guests were not following expectations

having accessibility to the pool and breakfast in the morning was also very convenient

the location was great and the staff was very friendly. the breakfast was also very good.

also front desk people so friendly and made sure to provide extra towels pool and jacuzzi was wonderful and clean

pool area temperature could have been a little warmer

the pool area was clean with clean towels

found the gym adequate and clean

we both enjoyed the bar and coffee area

spouse enjoyed the pools and fitness center while i was in training

it was clean and had a nice bar lounge area.

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up and down the halls …

the room itself, and the fitness center

they do not offer a free breakfast but that is ok with us

we were unhappy with the hot tub out of order and no breakfast options not even a muffin just coffee but it’s all covid related

hotel had a nice continental breakfast in a very nice lobby

no hot tub just pool

it was comfortable. i was unaware of breakfast.

atrium area, the hot tub was available, pool was heated, room was clean, and the price was right

the bar only open till 9pm on a friday night. did not like that at all.

the rooms right outside the pool area. was woken up to kids swimming and screaming at 8am

gym was dirty and was never cleaned the whole time we were there

we were never told prior to arrival, nor upon arrival that the restaurant and bar were closed

having to ask to get into the pool because it's behind the pool was annoying but the room was clean

wonderful full made to order breakfast omelets, pancakes and french toast

ambiance, great service at the bar by hotel employee and huge rooms

room was very good, the manager's reception was very good, and the breakfast was excellent also

breakfastt

breakfast included with the stay was nice it had a outdoor in ground swimming pool right below my room 234ud83dudc4d breakfast was great and all of the amenities surrounding the

the outdoor pool. the well kept grounds with trees. bushes. beautiful lawn. the breakfast!

it was very quiet. the breakfast was amazing. the staff was very friendly and helpful.

the dishwasher smell like rotten eggs it had a pool of dirty water in there

small pool

the breakfast was exceptional.

s one of very few that the pool is actually open with restrictions and serves breakfast still very

nice sized room, clean and comfortable. attached sports bar was a bonus to grab a drink from.

the morning breakfast buffet was excellent having a lot of choices

kids running around in room above us till 10:00pm

a better gym.

great staff. good breakfast.

outdated. small gym.

pool and spa were very nice and the breakfast hit the spot

not enough towels in pool area

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

we called the day before to make sure we had a shuttle to the airport

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

i liked the proximity to the airport and the option of airport shuttle.

shuttle was late causing us to wait for 45 minutes in 20 degree weather

room with mini-fridge, beds & pillows comfy, good breakfast, nice pool & hot tub that were open 7am to 11pm, easy on & off the highway only 20

that they had a sink in the breakfast area and coffee inside the area also

the gym and pool were amazing, i always look for a hot tub

breakfast

super clean and good breakfast and very nice staff

only bummer was that the pool was closed for repairs on a holiday weekend

nice, quiet property overlooking a golf course

bar wasn't open bc of staffing/ covid but we brought our own

pillows were way too soft, no support to them at all, bar not open on saturday night, pool was very cold

breakfast was more than expected

breakfast selection was nice, pool was really warm the rooms/bathrooms were decorated beautifully

pool looked dirty

new property, nice breakfast.

the pool was too small

newer hotel. breakfast was better than most

family with kids and dog barking in the next room

shuttle bus service and breakfast.

laundry area is clean, useable, $2 per wash or dry

stayed three nights with husband and 2 kids

the gym was good to have available

i love the resturant and bar good food friendly staff

the patio opens to the pool (but i did not get to enjoy it, closed for winter)

spa tub

there was a place to park my trailer.

customer service is excellent and the restaurant attached spring gardens serves the best breakfast and soups

breakfast is very good

would've gave everything a 10 but we traveled with my 10 year old and he wanted the pool

great breakfast

got in late night before and pool was already closed for the night, my son was hoping to swim the next morning

nice breakfast

kids running around and jumping could be challenging if you wanted to rest.

they are very good place to stay for the weekend and even bring your kids

there were so many kids all screaming and monopolizing the pool and hot tub

we enjoyed the hot tub and pool, this area was clean as well

everything was great to me the kids loved it too!

hotel was close to shopping & restaurants,pool was a nice temperature,hot tub was powerful,easy access to the expressway

free breakfast, free wifi did not work very well, and they lost my reservation and sent me on a goose chase to find it,

it wouldvbe nice if the pool was full sized.

reliable wifi and comfortable bed

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

and go breakfast was great with many options

the breakfast was simple but delicious, with a variety of options to choose from

everything very comfortable loved the queen bed slept great had wonderful kitchen area in

smell of marijhuana in hallway and room. suppose to be a smoking free hotel pool was dirty

the large suite and amenities. breakfast was very nice.