was not made aware that the pool was been redone

clean, queen suite was nicely done. enjoyed the kitchen

friendly staff and delicious breakfast

was amazing, location can't be beat in downtown fernandina beach and good breakfast

we had a suite. it had a full kitchen and living room. everything we needed was there.

breakfast was a little bland and wasn't as hot as it should have been

each floor has a laundry room, the hotel provided us with detergent at no cost

it would be a us if pet fee can get lowered fromm 100/pet/night since it didn't seem fair for my well behaved dog

had three mornings in this hotel, received breakfast once and it was underwhelming

kid/family oriented, so a little busy and loud with tons of kids at a pool that is center to the hotel

perfect location and amazing pool.

the bar outside offers drinks and food

clean loved the pool area

the pool is clean and big

loved the pool, access to on site bistro, and starbucks.

finally the front desk may provide change for the laundry machine since it uses quarters and they do not have for guests to change

continental breakfast and being able to swim in the pool would have been nice but with the covid-19 precautions

laundry for wet, sandy swimsuits

so nice and family oriented and the walk to the beach was so nice will definitely stay again my kids loved the basketball area and the poolud83dudc4d and the staff was super nice and

hotel was right next to a park and the walkway to the beach that our kids enjoyed

breakfast was very good

facilities are beautiful, the oceanfront location for a bed and breakfast is rare

excellent breakfast buffet with different daily specialties made to order

the breakfast was exceptional. the room and building were charming.

breakfast was fabulous and so was wine hour. porch was lovely. definitely want to go again.

right on the beach. made to order breakfast was good. very clean. great staff.

breakfast was very good

golf

next time we’ll play putt-putt golf

the staff was very friendly and accommodating. breakfast was wonderful.

breakfast was very good

the pool could have been open a little later.

nice staff, clean room, good breakfast

the kitchenette was marvelous

breakfast and staff were excellent

gym was really good

size of room, shower pressure, full kitchen and swivel tv from couch to bed area.

the hotel also offers a free shuttle to other places on the island

found a dirty fork in the kitchen

we also enjoyed the shuttle that took us into downtown for dickens christmas

eggs for breakfast were not very good but everything else was wonderful and that wouldn’t deter me from

we were impressed with how well the breakfast area was organized and there was plenty of choices and it was good

staff was amazing and breakfast

breakfast was ok and the location was excellent

pool was warm. not refreshing.pillows were too soft like marshmallows.

our cottage had a little kitchen area with a refrigerator and microwave

is basically a studio apartment you are renting with a well-equipped kitchen

the kitchen was equipped with all things we needed

super comfortable, with a nice little kitchen which we didnt really use for our short stay as the restaiurant nearby was perfect for

kitchen was clean and well equipped. breakfast was. not included.

breakfast better than most

i enjoyed the views, spa tub, and breakfasts.

breakfast buffet featured waffles and scrambled eggs/ sausage, had yogurt and apples too

a spa tub, living room with television and awesome comfy bed and another tv in bedroom space

wonderful spa tub and beach view from

room service / restaurant staff were particularly friendly and helpful, along with the valet gents

staff. ritz kids. crafts

perfect venue and amenities. loved the spa and fitness center.

there s nothing to do if you don t play golf or tennis except to hang out by the pool and you re going to pay a lot of money to have cocktails and food

bar/sushi bar was very good, albeit pricey

also, people don't seem to know how to park in just one spot in the parallel parking spots in front of the building, therefore taking up additional spaces and wasting them

didn t eat breakfast but i have b for its always nice staying here i love the rooms the staff is great i love

the music from the bar but i can live with it since they quit playing at 10

new orleans style hotel w river view . great attached tiki bar . good value !

the rooms are adorable with an old-timey feel, and yet there's wifi and a flat screen tv

i particularly liked that they kept the kids out of the adult pool

the staff was very nice and accommodating- especially the poolside bar staff and karen at the front desk

property with lots of activities for kids

no room service but understand reason

ol, hot tub, restaurant) and the oceanfront room were outstanding

the parking was ample and there was room for us to park a truck and trailer

the parking was ample and there was room for us to park a truck and trailer all weekend

just straight up seedy and unsafe from the parking lot on

parking right by the door. helpful staff.

breakfast was good. location could be better

conveniently located, easy to find. clean rooms. nice staff. nice pool. great breakfast.

the pool area was our favorite part

it was near where we were visiting and it had a laundry room.

i liked how it was quite even with a bar connected

the pool was a little dirty but it was an outdoor pool.

loved the fact that they have a salt water pool

everything was great including breakfast

gym

too cold to use pool

wish there was a couch in room. toilet is a bit low for tall people. the pool area is small.

pool was not open. could not use waffle maker. but i know it was probably due to covid.

high pet fee. i was placed by an elevator and ice machine. i'll know better next time.

all other seating is inside the pool enclosure

of $40 per night pet fee (not listed on booking

darned good breakfast

construction equipment takes up a lot of parking spaces

extensive choices for breakfast

that we couldn't use the outdoor pool due to temps in 20 s

couldn't use the gym couldn't find parking at night because all the workers trucks took up multiple

the room is big as well and having a full kitchen is a bonus

the pool was a perfect way to unwind

property was clean the laundry room was nice great pool and cookout area fresh towels were available the kitchen had

kids loved the pool

the pool was sparkling, the laundry facilities were large and clean

breakfast was good

breakfast was great

very little gluten free options at breakfast.

breakfast selection is limited.

the only bummer, (and it would have been worse if it were summer) but the pool left much to be desired

friendly staff clean place and good breakfast great location right off i95

the breakfast was delicious

the pool

breakfast was much better than most

great staff very nice clean, comfortable beds awesome breakfast pool refreshing & clean

is always friendly and helpful, they speak english, a pool which i have yet to be able to get in because of mother nature every time i'm here

missed breakfast but the desk manager insisted on us taking

rooms were nice and a good breakfast.

nice clean open pool and spa

clean pool and hot tub

just that the pool was closed

breakfast very nice! loved the cookies provided.

the pool area was really nice

pool was closed for painting

good breakfast. good location. comfortable beds. friendly staff.

that we missed breakfast due to over sleeping

are comfortable, pool area was nice and the location was good for us

also, the hotel no longer has a pool which was bummer

having to go to another building for breakfast was a little inconvenient

for breakfast the hot food is nextdoor in a separate hotel

friendliest staff. so clean, pretty and nicest pool.

good selection for breakfast

posting about pool hours

location and breakfast

good breakfast

wifi was very slow

room was spotless, wifi signal strong

wifi was limited and slow. breakfast was limited.

everything and breakfast

i had trouble logging in to the wifi

very good breakfast, and great location. the tv channel list was correct.

and breakfast could've been more varied and pallitable

no good breakfast

pool was dirty

mom two kids and i get into town a little bit early and the man said he had empty rooms but still refused

breakfast hours could have been extended until at least 10am

great location for an overnight traveling with kids & pet. kids loved the pool.

didn't try the breakfast because it wasn't ready for my daily morning departures

we had breakfast everyday which was really good

breakfast was a bit disappointing

indoor pool for grandkids!

patio outside of the pool area needs updated

the breakfast was great and included many choices

the indoor pool doesn t open until 10 am. would be nice if it were at least 9 am.

staff extra friendly and helpful. room very clean and bright. a good variety for breakfast.

the spa was very relaxing

the pool and gym were also great

roomy, comfortable nice beds, nice kitchen area, nice huge bathroom,etc

pool spa dirty. mattresses were spotted. the bottom sheet didn't fit properly.

very clean very nice quiet area nice staff clean room great breakfast

the pool was advertised but apparently closed for quite some time.

lied about the property and said they had a functioning pool and it was half filled with green

pool , needs a bit more cameras facing the cars , just in case because it does feel like a sketchy

pool is advertised but was not only closed/empty when we arrived but is full of debris and

the rooms were nice and clean. for the price it was adequate. no coffee pot or pool!

very good free breakfast. very clean facility. clean linens. comfortable bed.

there was no access to the pool

free breakfast in mornings and staff was great n it was peaceful

breakfast was ok but wonderful place to stay beautiful view

they also offer a small breakfast

pet fee, nice and pet friendly

the pool and location and hospitality of staff

it has a nice small pool, gym, laundry room

early check in allowed.

nice, clean room, great breakfast, safe parking lot, convenient to

breakfast was just what i needed to start my long day ahead

very little. the pool was nice

pool and jacuzzi

like everything especial how the breakfast was served. nobody was touching it was great.

i did not eat breakfast but it looked good. room was clean . bed was nice.

friendly staff, nice take-away breakfast included

breakfast muffins - dry i wish coffee was served longer

the breakfast could have been a little better.

should at least have cereal to go for the breakfast so the kids can have something.

breakfast options. room floor was sticky on check-in.

the plumbing and the day of check in they had no early check in option

stayed two weeks and laundry machines broken the whole time

no pet fee

shuttle to airport was easy to book, timely and not overcrowded.

love the shuttle and parking option

accessible & ample parking. excellent location & access. no extra pet fee.

dog friendly with no pet fee

the full breakfast is a plus

breakfast in the morning-keto options

able to get early check in

cable and then when i called about they said they told me and they didnt my kids wanted to watch cartoons didnt have to be rude no big deal

shower was really hot front lobby receptionist was nice and welcoming and lobby smelled good kids enjoyed

the breakfast was very good, with a good selection. clean facility and room.

breakfast was good and had many options

clean, great breakfast and check in staff was so helpful and professional!

however we booked double bed suite (side sitting area) with a kitchen

the pool is placed in the shade so it’s cold, in florida a cold pool with no way to lay in the sun

to where friends were staying, good value for the price, clean,indoor pool free parking, free wifi

great fitness room and great service from staff that was kind

our room service lady was great. it looked that as she was overworked

no continental breakfast

kids loved pool. parents enjoyed bar by pool

no place to put a suitcase no bag for dirty laundry

cleaned we never offered new linen, when we asked for more towels they were always doing the laundry then

breakfast is great at this time in moment when no other hotel i been to lately in this area is not

nice pool

this is a card only hotel, but had a “coin” laundry for guests

good breakfast

room was large and comfortable, breakfast was good. no noise.

great gluten free options at breakfast.

outside pool closed but not hotel issue was due to hurricane matthew.

pool is very cloudy, would not use and the whole building had a strong mildew smell, although they

the beds were comfy, breakfast was delicious, clean

pool table

breakfast was cold

nice bfast and pool tabke in lobby

convenient proximity to the airport and shuttle services.

the awesome breakfast and clean rooms

how cold the pool was.

pool water was cold

shuttle service

that the pool wasn't heated but we did get in the hot tub. so that was a plus.

comfortable bed. lots of amenities. loved the free shuttle to airport.

able to log into wifi easily

no wifi and the noise

pool, clean, nice staff

east check-in and the spa in-room was wonderful!

hotel close to airport, but the shuttle bus started up around 4 am and beeped loudly right outside the windows

breakfast for the 5 o’clock shuttle would be great great stay

pool was very dirty with green water and you couldn’t see the bottom

they gave us extra cover so the kids could sleep on the floor

nice pool area, and wonderful employees from front desk to the really nice cleanining ladies

the pool was closed, lobby to small and to many people waiting for elevator.

it has a very nice workout room and pool and i liked the internet tv option in the room as well (free showtime & hbo and you can log

clean room, staff very friendly and helpful great location and airport shuttle was quick to pick up with nice van

did not eat breakfast at the hotel we were looking forward to denny’s

nice selection for breakfast

it was nice to have a complete, clean kitchen to prepare a special meal for my sister that i had not seen for 40 years

sofa bed was broken, kids had to sleep with me and hubby in a queen bed, hubby was tired just arriving from overseas, so

in the room were really dirty, especially in the kitchen

not enough parking

excellent location and breakfast

breakfast should be held to at least 10 or 11

the breakfast could have been better.

shuttle to the airport

easy access to airport, shuttle and highway

i was told everything of importance like breakfast hours, check in and check out hours and the small incidental fee

yogart and coffee were out when i went to the breakfast in the morning but after a short wait the attendance brought

everything hospitality professionalism the pool exercise room this was enjoyable stay

the laundry room could be bigger with a coin machine

the clerk at counter advised me of the breakfast, restaurant and bar hours

music blaring, kids running up and down the the hall, slamming doors, pounding on the walls

kids were looking forward to spending the evening at the pool, but the pool was closed due to

of kitchenette

gym (exercise room) was tiny and dysfunctional, there was no elliptical machine and one of the two

the showerhead could use a little care and they were revenovating the pool but the hotel is fabulous, clean and very spacious suites

bathroom tub is slippery, not stocked with enough towels, no kitchen soap and only 2 cups

free parking, complimentary breakfast, swimming pool, friendly staff.

no indoor pool

pool was super clean, the front office staff was a pleasure, the continental breakfast was

the breakfast was excellent! front desk staff were very pleasant and helpful!

also, when atat the pool a group of kids (12) about 12 years old took over the pool wildly running and jumping in

room was dated, bed was ok, i had a kitchenette area without any dishes in the cabinets or cookware to use, the water pressure in the

room was comfortable, breakfast was good, waffles, eggs and sausage. staff were very efficient.

booked a room with a kitchenette and was given a room that only had a microwave and mini frid in it

i enjoyed the complimentary breakfast and late check out

they provide a free shuttle to the airport and you can leave your car for $3 a night, much better than airport parking

hotel employee in housekeeping and hotel employee with shuttle bus, all were very friendly and kind

only thing that bothered me and not my kids or husband, was the a/c going off and on all night long

clean, efficient staff, restaurant and pool

everything the pool was amazing it was nice and warm you could just jump in

the fitness center is well equipped

the desk person greeted us warmly. room was nice and pool was great. good breakfast.

ensure you arrive early to breakfast as items are not restocked after a certain time

clean, comfy and lovely breakfast

the pool needs new furniture.

pool wasn't heated outside.

cable in the room had choices for kids that was kid friendly at all hours

loud and bad kids running around

going for this hotel is that it is close to the interstate and it has parking for truck and trailer

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

convenience of the kitchen in the room, spacious bathroom and shower and complimentary

they can have better variety of breakfast

convenience of the kitchen in the room, spacious bathroom and shower and complimentary breakfast

rubi the breakfast hostess, the manager eric and the evening desk hostess tori were friendly and welcoming

breakfast options were great and all the staffs were friendly and super helpful

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge w/icemaker, safe, lighted parking, quiet, clean and pet

the room had a small kitchen and frig

laundry facility

summer time and the pool closed before 9pm

room was clean kitchen ware was clean and staff was courteous

pool too

i love that its has free laundry, with all the sand from the beach, it was very much needed

staff is awesome and not even fussy on check out time, free laundry is a plus

pool was clean, children enjoyed, we were visiting family

i loved the little kitchenette

the spa tub was big and the water was hot

spa jet tubs are very relaxing and it's a perfect get away for you and your special person to spend

the spa tub water jets didn t work.

there was enough parking for everyone

phone service is very poor. pool should be cleaned more.

pool not heated but it was fine

the pool was filthy and not usable.

weather was a little too chilly for pool, but that was mother nature.

availability of ice cold refreshments at the bar (non alcoholic) this was great for myself and my daughter

we only wished the pool and jacuzzi were open at least till midnight, 10 pm was a bit early.

very clean, staff very friendly and helpful,breakfast was very good.

loved everything including waffles for breakfast every day!

breakfast was

was very friendly, the breakfast was good, and the kids loved the pool

great staff. great room. great breakfast

big fitness center

the breakfast was really great especially with 3 kids, we will def be back if we play ball over there again

it has a pool which the kids loved

pool was large and fun, breakfast had a lot of choices and was well maintained

took my kids down on their spring break vacation and the pool was closed

staff, really clean room, pool was really great

the hotel is in a shopping area, movies and gym and a couple of bars

the pool is open and everything else is great

hotel charged an extra $25 for an early check in at 2:30pm even though hotel was vacant

the lack of maintenance upkeep around the pool area, weeds and trash receptacles not emptied

breakfast was fresh & good

the breakfast was delicious as well

breakfast was very good

excellent breakfast and helpful friendly staff

pool and hot tub, gym

great pool and gym on the top floor

the location. the restaurants. the gym.

25 bottles of water in the gym

accommodated my request for early check in and high floor which made my experience absolutely perfect

for the price that you are paying, the quality of the food, the wifi, and the facilities as a whole are extremely lacking

there were additional amenities that we did not use like a pool and fitness center

i liked access to the workout room and restaurant. the pool on a rooftop is amazing.

the king room was huge and deck pool was beautiful

location was great. river views were great. bed very comfy. rooftop pool was amazing.

i wish it would've been warm enough to get into the pool

i didn t catch the gentleman s name but when we couldn t get ahold of room service, i called the front desk saturday night and the gentleman had room service call us

no room service, parking prices

like that the staff was professional, the restaurant pool and gym were clean and readily accessible

the room service food was amazing! we love staying here.

room service due to covid

the kitchenette vent was not working

a little high my room was big and the kitchenette was nice

no cookware in kitchenette. no ice machine

the little kitchen

kitchen sink handle was broken. unable to use sink. air conditioner and bed were good.

the check in receptionist. room service food was delicious.

room service wouldn't answer asking the other things already listed

free breakfast, cocktail bar on site

the restaurants close at 11 and there is no 24 hour room service

the atmosphere and the bar tender/ waitress jennifer

a great breakfast selection just coffee and muffins but i guess the kitchenette is an option to use and the side door lock was broken so you had to go all the way to

the laundry room was without any soap

i wish they had hot breakfast!

only had muffins and oatmeal and coffee for breakfast

a full size fridge for my special diet, small kitchen, comfortable bed, enough hangers, separate tables for computer/dining

great value. good location. free, hot breakfast. convenient parking.

breakfast: scrabble eggs not cooked, some what runny.

the next morning we enjoyed a great array of breakfast options at the hotel itself from strawberry waffles to turkey sausage

breakfast was delicious

gym was terrible, cardio equipment facing a bare wall

breakfast was amazing and delicious and filing with lots of options

pool free breakfast clean rooms

cute info board, mini mart in lobby, gym, water fountain to fill our water bottles, fresh fruits at breakfast

warm welcome color choose inside lobby pool patio area just a 10 all around

there was pool, tables and things to do. but you could also doubt it has a lot of wear and tear.

beautiful property, large rooms, great location, no charge late check out.

they we able to provide early check in and a late checkout because of our flight schedule

this hotel is amazing! lots of room, a nice kitchen and free breakfast.

breakfast was amazing, honestly one of the best hotel breakfasts i’ve had

very hard finding nice hotels on the northside i loved everything specially having a kitchen area in my room

no eating around pool sign and kids were eating pizza in pool

pool, hot tub, bar, exercise area

all the kids in the pool area.

pool and jacuzzi could stay open a little later than 10 but other than that nice place to

the pool and jacuzzi were not available the menu from room service was average at best and the place was in shambles due to construction i don t feel i

the gym could use a second mirror by the exercise machines for weight lifting since a large machine

the kitchen staff was very friendly and the front desk staff was great

breakfast could of had more of a variety.

room was booked for 3 adults, 3 kids

while it was nice to have a gym available, the stationary bike as well as the ellipticals did not work

free breakfast

we missed breakfast due to hospital surgery appointments

dishwasher, fridge, little kitchen area

breakfast included, which was sufficient and runs from 6am-9am

breakfast was really nice and well thought out, and good too

the room was great the bed was like a fluffy sleep like a queen and breakfast was good

i wish breakfast would have been a lil better but otherwise very

i wasn't offered breakfast

room didn't feel clean. no pool

a pool better pillows and supplies in room

no breakfast is served at this time due to coronavirus

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

i enjoyed the free breakfast

no free breakfast

nice location and close to a variety of places. no breakfast and not all rooms have a microwave.