noisy no phones not feeling safe kids running around over head all night people fighting outside window at 330am

money for it after they already mess up my reservation there not happy with this place at all kids running up and down the hallaway playing loud music very uncomfortable

as if it was animal hair trapped in it very suffocating i couldn’t breathe and i also had kids in the room with me

people fighting with each other all night long so me and my kids go in my car and stay and i had to argue with them to get my refund and i’m still waiting

loud and bad kids running around

very friendly staff, gave away free water, pool tables was a nice touch to the property.

couldn’t get into the pool area in the morning at 7:30 said 6:00 am - 9 p m

breakfast was fabulous and the staff was very friendly and accommodating

there was pool, tables and things to do. but you could also doubt it has a lot of wear and tear.

pool free breakfast clean rooms

i enjoyed the complimentary breakfast and late check out

one person for front desk and kitchen

we didn't use the fitness room, but it looked very nice

every thing on the breakfast menu was great

the pool wasn't working

shuttle service should be clarified and no need to call as phone is not working

however the shuttle did not stop at southwest

helped keep our car and shuttle us back and

clean, efficient staff, restaurant and pool

free shuttle to airport 24/7

also, the breakfast was really good

was my third stay at the hotel and this one was very nosey some kids had been running up and own the hallway but when i let the front office know they handled it

nice clean room; great desk service; good airport shuttle.

and the elevator floors were wet from people going in and out of the pool

also, when atat the pool a group of kids (12) about 12 years old took over the pool wildly running and jumping in

kids were looking forward to spending the evening at the pool, but the pool was closed due to

gym (exercise room) was tiny and dysfunctional, there was no elliptical machine and one of the two

everything from room to pool to breakfast

my kids did not like it and it was not comfortable

breakfast grab and go wasn’t great. there was nothing my kids would eat.

yogart and coffee were out when i went to the breakfast in the morning but after a short wait the attendance brought

music blaring, kids running up and down the the hall, slamming doors, pounding on the walls

modern lobby with a beautiful fireplace plus a free coffee and tea bar available 24 hrs

fact that there was no microwave in the room, the television had no kids channels, and the internet was slow

the gym was nice. hey

the free breakfast! was'nt very good!

no meat on breakfast bar and the towels wasnt clean and the bathrooms wasnt clean.

they shuttled us to the airport

the staff was great in helping us get a shuttle to the airport at 2:45am

shuttle to the airport

very close to the airport with a free shuttle

breakfast although very simple but atleast there is amidst the pandemic

all, especially breakfast

3 calls for the shuttle from airport to hotel to arrive

it has a very nice workout room and pool and i liked the internet tv option in the room as well (free showtime & hbo and you can log

the bed was wonderful! super clean and a very spacious room. shuttle service excellent.

location was very convenient and shuttle service was fantastic.

out of date the tub was nasty and awful for the price it was not worth it windows did not lock my kids were afraid to wash in the tub it was so

airport shuttle was early, and got us to the airport with plenty of time to

kids could not swim

we liked the location. parking was tight

the breakfast was one of the best complimentary hot breakfasts i've ever had

sofa bed was broken, kids had to sleep with me and hubby in a queen bed, hubby was tired just arriving from overseas, so

breakfast and food was great

right through hole to get to trash rooms dated-shower faucet about to fall off-no dish soap at kitchen

comfortable bed. lots of amenities. loved the free shuttle to airport.

they have a shuttle to the airport which is a great feature

the apt like suite was great!! spa jetted tub was amazing. staff was nice and pleasant.

the shuttle drivers to/from the airport were fun, friendly & informative

i was able to drop off my rental car and shuttle back to the hotel the night before, and then we took the shuttle in the morning

the breakfast was good

the customer service and the shuttle added a touch to it.

nice cnice clean indoor pool and hot tub

take it it was just too much and this time again i didn't get a chance to get into the jacuzzi spa because it wasn't working but i would like to make a suggestion that you don't allow eating in

the spa tub is huge

the guest laundry was very expensive, especially considering one dryer is damaged allowing clothes to clog

was great from the clean rooms to the pool the breakfast was great also the stuff was so sweat

laundry room needs fixed up

* offer shuttle service to the cruise port for a nominal fee of approx $5p/person on cruise days laundry: offer self service washer/dryer

breakfast was great, i come twice a year, and i enjoy my stay every time.

pool was too dirty to swim in

everything was close breakfast and the pool old bathroom

pool area and furniture needs upgrade.

breakfast was a little weak--eggs looked like something mcdonalds puts on their mcmuffins-bacon

the pool

laundry carts in the hallway all day. room service didn't work.

breakfast buffet was delicious

it was rainy and cold so me and my kids had to run back and forth in this rain

the eggs at breakfast was horrible.

no continental breakfast

convenient proximity to the airport and shuttle services.

the breakfast was great

shuttle to pick us up took over an hour to get to airport

it was very clean and the shuttle from the airport was great

airport shuttle was very convenient - perfect airport

breakfast was great

clean, great breakfast and check in staff was so helpful and professional!

however we booked double bed suite (side sitting area) with a kitchen

hotel description of facilities says there is a game room with a pool table which it does not

the pool is placed in the shade so it’s cold, in florida a cold pool with no way to lay in the sun

it was cost efficient and had a full breakfast included for the price

able to get early check in

my kids loved the breakfast, they had a few different options and had toppings and whipped cream to

the breakfast choices were of great variety more than a grab

breakfast in the morning-keto options

accessible & ample parking. excellent location & access. no extra pet fee.

dog friendly with no pet fee

the staff was very personable and worked quickly to assist, from the airport shuttle to the front desk staff

it's definitely an easy access to a shuttle to and from the airport as well

kids didn’t even want to go in dis spike told pool is heated

the staff was friendly and made sure things were in order even with a early check in request

looking forward to sitting at the bar having a couple of drinks with my husband as we didn't have kids or dogs

pool area was clean

they served breakfast and the pool was open even with the pandemic

breakfast was good, the eggs were not the best, but the cinnamon buns were delicious, the room was

sunday morning breakfast was phenomenal

i had a dog and the window looked out on the pool people looked into the room and she would bark at people being near the window

the hot breakfast was good and different on the 2 days i stayed

arrival was late like 11pm so i asked for late check out at 1pm and saw the young lady write it down on my

the services and the rooms were very clean and the breakfast was great.

pool was small for a hotel

the room was beautiful, the staff was amazing and the pool was great

the pool and restaurant were closed

all vending machines are empty pool is broken

very clean, indoor pool was cool

no pool and no breakfast

the swimming pool

and the pool was so nasty and the elevator didn’t work and my room was on the 4 th floor so we had to

the breakfast is also a big plus with

nice location and a lot to do. many pools to choose.

great breakfast

the pool was like ice!!!

beautiful property, large rooms, great location, no charge late check out.

breakfast was not so good

need a bar in this hotel and an indoor heated pool

pool was broken so we couldn't swim but we were able to sit poolside and enjoy the afternoon!

the pool was in the oddest place. i never actually went out there to enjoy it.

there wasn t a menu for room service/on site restaurant

we needed an extra robe and cups room service was there really quick

the pool and the staff.

no hot tub with pool.

room service not available, was told valet parking would be 5 minutes upon calling down

would have loved some bacon for breakfast

the breakfast could have been a little better.

the breakfast left much to be desired. they dont take american express.

breakfast muffins - dry i wish coffee was served longer

friendly staff, nice take-away breakfast included

automatic lights in the kitchen area

the breakfast had delicious options and was plentiful

breakfast was really nice and well thought out, and good too

dishwasher, fridge, little kitchen area

we missed breakfast due to hospital surgery appointments

the rooftop pool spectacular

the view and pool

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy

staff was so helpful from the check-in to the room service

lobby was nice room was fine and good the gym was nice

was dead, they had to charge it to let us in, long line because kids buying snacks in same line as check in line, staff didn't bring clean towels after we called

my kids really enjoyed this room very kid friendly

the free wifi was not working well.

the breakfast bar could ve been better for the price per person.

i spoke to him 2x before my arrival because i needed an early check in due to a funeral i was traveling

gym was terrible, cardio equipment facing a bare wall

great breakfast and the ladies working the breakfast was fantastic

the next morning we enjoyed a great array of breakfast options at the hotel itself from strawberry waffles to turkey sausage

breakfast was delicious

breakfast: scrabble eggs not cooked, some what runny.

laundry staff dragging dirty laundry of the elevator on the floor with ripped bags

i did not eat breakfast. i enjoyed the peace

a full size fridge for my special diet, small kitchen, comfortable bed, enough hangers, separate tables for computer/dining

always difficult to get items to use in the kitchen

the kitchenette, size of the fridge if you have a sheeted cake

free breakfast, cocktail bar on site

the instructions for room service were incorrect on the tv system

having a restaurant and bar on site is always a plus too

the restaurants close at 11 and there is no 24 hour room service

breakfast buffet over priced and not very good. paying for parking.

no laundry facilities as advertised

they are pet friendly , have a nice pool and drinks and snack machine is in the lobby

pool was closed

the noise from the bar fights

pool should be open

selection on breakfast. no fresh fruit

breakfast

breakfast was the best

staff was great the breakfast was wonderful and the room and housekeeping staff did a wonderful job with keeping my

excellent breakfast, too

the shower had stains, and an old matted eye lash strip was in the kitchen chair.

our kids loved it

breakfast for homewood suites was not appealing like breakfast for the hilton on the other

our son loved the pool and hot tub

the morning server for breakfast bent over backwards to accommodate my family

oh, and there was no room service or kitchen service

website still has amenities and services listed that they are not doing anymore such as the free shuttle it should be updated so that people know what they re really getting

kids were really excited to go swimming after monster jam event but the pool closes at 10 and

was closed on the wednesday we stayed there so we couldn t eat dinner at the property or order room service

the bar was great

pool wasn't heated outside.

the pool was under construction

breakfast was delicious but was not restocked as the people were going through

breakfast was good

comfortable with breakfast!

room was very clean the staff very friendly and the breakfast was definitely worth returning

the pool was closed...

laundry onsite is a plus with long cycle times, don’t hesitate to book your stay

no pool on premises it’s across the street at the scottish in and no elevator

room didn't feel clean. no pool

complain , for the price , location and they offer coffee and light breakfast

doesn't have a laundry room

i enjoyed the free breakfast

nice location and close to a variety of places. no breakfast and not all rooms have a microwave.

wasn't impressed with the skimpy breakfast fare, or the dirty walkways, or the people hanging around the parking lot

got in early check in process went smoothly

pool area was not clean, someone was apparently cooking fish in their room and the whole place

the whole kitchen area was nice, i just was not expecting it when i booked the room

quite stay, great hospitality, nice clean rm gd bed, tv and kitchen

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

very nice, very clean. roomy. loved kitchen area!!

the mexican restaurant in the hotel. huge parking. walmart nearby.

the pool area was small

liked the bar and bistro, was good, very convenient and good prices too

the pool was filthy and not usable.

weather was a little too chilly for pool, but that was mother nature.

the front desk and bar staff we're amazing.

i think the pool area need some attention.

property should purchase and extend pool

the pool was nice, room was clean and it was close to the airport.

pool wasn’t clean. everything else about the hotel was perfect!

breakfast and the pool was amazing. room was really clean.

location of the pool

the breakfast was good, and there was plenty to choose from

i booked the reservation i called and asked if the pool was open and was assured it was

that covid is under control, bring back better breakfast options

breakfast

clean, awesome staff. breakfast was really good.

close to the interstate, clean and they had free parking and breakfast

friendly staff, clean rooms and a good breakfast.

hotels across from the ponds is absolutely disgusting, trash all over the sidewalk and street and parking lot

all the workmen staying at the hotel drinking in the parking lot and cat calling other guests.

cleanliness and location. felt comfortable with the breakfast setup.

great breakfast helpful/available staff

really enjoyed the breakfast

the room was big. tall ceilings. free laundry.

swimming pool and gym also

breakfast choices very good, staff were excellent.

indoor pool was great and the manager was great to fix are booking on a better room

everything was great, the breakfast was over the top. juan williams

breakfast - love the waffles

the laundry room was unbearable

pool

the pool and the friendly people checking us in and out. but was unhappy no breakfast.

there is no breakfast, only coffee ..

didn't use the pool coz it was 9 feet deep and my kids are learning to swim

the continentsl breakfast was good

my family and i definitely enjoyed our time at the pool as well

great room, large tv, good hot breakfast, nice fitness room, 24 hour coffee.

street to swim yes thank you but i get a hotel with a pool so i (don’t have to drive with wet kids

i enjoyed the pool and fitness room

great breakfast selection. clean dining area large screen t.v.

loved the set up with the suites and how they had two separate rooms for us and the kids and spacious

imaginable thing for a traveler's bed-bath-living room-kitchen needs and comforts were provided by this hotel for us

that it does have a two bedroom option so you can have that privacy if you are traveling with kids and boyfriend or husband you can have that privacy it was clean except for under the

the second morning i woke up and the lady the working the breakfast had everything stocked and offered to get whatever we needed

love the clean rooms, nice kitchen, hot breakfast

issues is pool closed at dark and breakfeast need at 9

laundry could have had more washers and dryers

pool and customer service

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is affordable mabye should put stackable on each floor but they have washer n dryer 2/2 on

the pool was very clean, the parking lot was clean, linen wàs spotless.

clean room and awesome breakfast

served an excellent breakfast

the front desk staff to the wonderful ladies that prepared the breakfast - good welcoming staff with customer service skills are hard to find

pool was not clean

cutting on and off, asked for maintenance or someone to fix it but nobody came…people in the pool at 2am made it difficult to sleep because they were

pool was not open.

i had a partial view of the roof over the pool and all i could see was chicken bones and cigarette butts on top of the roof

the bathroom although was not for handicap, would have benefited with a bar by the bathtub

the lady at the food bar in the evening was awesome!

also we went to the bar and grill at 9:35pm

kept clean and smelled very clean, the only thing is the pool is closed

elevator could have been working and it would’ve been nice to have more than one place for laundry

the check in and out process was good, the rooms were clean, my son and fiancé enjoyed the pool

not expecting to spend much time at the hotel, just a nice, well-located place that would accept pets

pool is very small

would be nice if you could get directly to the pool from the inside.

nice lighting, pool was nice

it have a pool and breakfast

the breakfast excelled my expectations

the kids loved the pool

clean room, staff friendly and helpful. full kitchen and kitchenware.

free laundry!!! the rooms were clean and the staff were outstanding!!!

small pool

said free breakfast,no such thing, just coffee and muffin by the front desk, pool was closed due to dirty water and chairs in a pool, shady characters

love that they have kitchens with stoves and full size refrigerators

immaculate! good breakfast. great shower.

the pool the night staff was excellent

the pool an breakfast was amazing

pool could’ve been cleaner.

staff, very nice place for staying with pets - good areas to walk in grass and no pet fee

breakfast staff said that she did not know how to use the microwave in the kitchen when i wanted to

location cleanliness staff location of room kitchenette gym

very nice kitchen

the breakfast bar could have had a little more variety but it was overall good.

kitchen needed more to prepare your meals, but i managed..

did not eat breakfast . bed was comfortable.

noisy residents in other rooms. loud truck in parking lot right outside our window.

esp with my kids

of homeless people hanging out around the front reception door, in the parking lot and in the local

stant oatmeal, bagels and cream cheese, blueberry muffins)

that the pool and gym was not open

poor gym

went to use the gym and they only had a treadmill and a bike

nice gym.

the pool wasn't ready

the little kitchen

the kitchenette vent was not working

it was a large room with kitchen. it was clean

no cookware in kitchenette. no ice machine

kitchen sink handle was broken. unable to use sink. air conditioner and bed were good.

no play area for kids or no pet area

no outside cameras in parking lot

gym was closed also

laundry room available with good machines

pool was crowded with disrespectful kids cursing

trash in the pool.

the lobby bar was nice at the end of a long work day.

was so beautifully cleaned, our room view was amazing, it was near the pool

the bartender at the bar was amazing i can't remember her name i want to say it was amy but she made

comfy and the bar downstairs

the breakfast was great

location and eatery nearby millers ale house. hotel breakfast good and room clean

i also liked that the pool was open all night

hospitality, the breakfast, the space in the room, the view was awesome, being able to rest well in the bed sleeping

the employer on duty, fixed my waffle for me and had my wife to continue eating with the kids

was sunny out but the pool is located at the back of the building & it does not get that sunlight & it makes the pool

location. staff and breakfast was great. has a wonderful stay. love the place.

the grounds were well kept. the decor was modern and fresh. pool was well maintained.

pancake maker was turned pff an hour before breakfast ended.

clean..bright..room...excellent breakfast

the staff were very friendly and helpful. liked that there is a laundry room for guests.

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad attitude

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available and you need to throw your own

place cheap online rate pets allowed small pet fee laundry on-site with one fre wash n dry staff great pool view nice

roomy with kitchen space, larger bathroom than some comparable hotels

liked everything about the room was clean pool was open staff was very nice breakfast was

friendly staff, amazing continental breakfast!

the pool looks bigger in the pictures. more on the smaller side.

the pool and spa tub

loved the fire pit and the breakfast was delicious

their was a gym and free laundry room

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

a true suite with a full kitchen, large bath and living area

husband and i were looking for a place with a kitchenette so we wouldn't have to eat out every meal on our 4 day mini-vacation

the staff... like laundry.... the location

pool looked green.

the pool area is awesome! it even gets sun in the evening. the staff was very friendly.

it had a pool

the front desk staff, cleaning crew, location, gym and overall facilities.

many restaurants around the area, one of the receptionist help me how the laundry works that’s so

was kind of disappointed that the bar was not open while i was there for my stay but could be a seasonal thing

they had a lot to offer if you were looking to socialize with others downstairs between the bar, pool table, lounge area, and pool

very nice, very clean, beds are comfortable, enjoyed the pool just loved everything

breakfast, nice pool, great locations to restaurants and shopping

think the pool area where you keep the towels good have been somewhere else because ant's was on the towels

location, breakfast and bar was nice and the views are amazing

bar in the lobby was nice

it was very clean and modern. the bar and restaurant was also good.

no self serve laundry or complimentary breakfast no deal breakers

loved the location, the restaurant, the bar. loved the spa like bathroom and the wood floors

no breakfast or pool but understandable with this stupid covid & stuff

the pool was closed and the hotel needed a little spiffying up

pool closed due to winter, np

the lack of maintenance upkeep around the pool area, weeds and trash receptacles not emptied

restaurant closed, spa tub is additional cost, pool area and hot tub area has gone down hill, gym is gone, very limited amenities available at front desk, toiletries are on the wall and even

laundry

nice exterior; nice front desk receptionist; full kitchen with stove, fridge, and microwave; laundry; fitness room (cardio

very good experience. clean , comfortable room. the staff was good. pool area was nice.

00 for my laundry to be done

the rooms and kitchen and bathroom was cleaned and maintained.

apartment style rooms with full kitchen

absolutely loved the full kitchen with kitchen supplies

pool being closed

safe area, firepits are a very nice touch,and the pool was open, plus there is a fitness room right on propertyand i didn't have to drive

could have had pans in the kitchen.

modern features, clean rooms and a great breakfast selection.

complimentary breakfast was great

breakfast was delicious and a great variety of high quality choices

their pool is amazingly clean their staff is very friendly and will do what ever they can to accommodate

pool needed to be kept up more and never had fresh towels to use when leaving pool.

on the wall bed was softer than the one i slept on at a different place pool was warmer too liked all the small appliances though only used the coffee maker and ice

take and go breakfast... a disappointment

all other seating is inside the pool enclosure

warmer too liked all the small appliances though only used the coffee maker and ice machine nice breakfast

good breakfast

i liked it. everything was century located very nice equipped gym

most of the equipment in the gym did not work correctly or at all.

husband and i enjoyed the clean room, hot breakfast, pool, friendly staff and nearby amelia island

bike in the small gym was partially functional

property was clean, appeared recently remodeled (or really kept up with), pool was clean, nice complimentary breakfast

i liked that it offered breakfast which was awesome

staff and lobby for kids

everything was great. loved the gym. will stay here again.

i love the gym for me and game area for my teenage sons, gave them a chance to get out of the room

breakfast was decent

the location and the breakfast was really good!

was extremely kind and the location was central and within minutes to the venue for my kids events

pool was safe for the kids

my kids enjoyed the pool and hottube

lots of outlets, kitchen was supplied with ample dishes, glasses, etc

the hotel advertises a heated pool but it was very cold.

bar tender named mary made my stay special she had conversation with me and we shared some great

they advertise as a delicious full breakfast but it was only a prepackaged muffin with granola bar :( i’ll give them a pass with the corona issue in the world but was very disappointed i had

the 0 entry heated pool was great for the kids and had a huge deck with lots of couches, lounge chairs and tables with umbrellas overlooking

the pool was great, nice employees, easy parking; and great location.

comfortable beds. breakfast variety. pool and gym.

hotel is very clean, comfortable, good location, very good breakfast, good fitness center

not at all. even breakfast was great tasting.

later breakfast

breakfast was excellent

breakfast was not the best quality.

was great staff was very nice it was quiet both days we stayed housekeeping was great breakfast was

was on point from check in to awesome breakfast, the pool was nice

that the location was very accessible to all the shopping locations and fun activities that my kids enjoyed

bed and linens are high quality and extremely comfy, bathroom is lovely, breakfast is great.

love this place ud83dude0d no cap it's a great place to have room service and play around in the

beautiful! nice pool & rooms. restaurant food was great and so was sean!

the convince of the bar and restaurant were great and the bed was very comfortable.

expensive bar drinks.

breakfast bar was good. 25.00 for 2 ok price

the breakfast has a lot of choices

the pool temperature was very cold

cold coffee in lobby small pool

pool was nice

unfortunately it was too cold for the pool however in amy event the stay was pleasant and would stay again