then they didn't give me at least half my money back and i had the king spa room

the bed and spa tub

the spa bath is so awesome

attached restaurant served a very good dinner and breakfast buffet

restaurant, exercise room, breakfast variety, staff, cleanliness, pet-friendly

with that in mind, there were only 3 sets of towels, and 1 small bar of soap provided

the jacuzzi didn't work and there was no heat in the pool area.

the pool heater was broken

the cleanliness and the kitchen. i was able to cook instead of getting take out.

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only lids

clean rooms, comfy beds, really good breakfast

a large and has a fully functioning kitchen and large spaces

pool are was nice

breakfast was weak but at least it was something to eat.

trash all over on the 3rd floor in the laundry area

bar was closed sunday and monday

the customer service, the pool/spa, comfortable beds and room set up

everyone was very nice and hospitable. breakfast in the morning was good.

only one bar of soap in bath to start. we easily got another for the stay however.

i didn’t use the indoor pool but i did look at it and it was very clean

to find out it is not included, plus you had to wait for the desk clerk to get to the breakfast bar to wait on you

didn’t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

the food from the bar exceeded my expectations

beds, continental breakfast, cleanliness of the room, friendliness of desk employees

friendly staff, quiet rooms, pool and hot tub, breakfast too

breakfast, meaningless, compute lab, pool, gym, n location

the pool area got a little crowded.

we had a hard time getting correct change for laundry.

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

breakfast was hot & good variety

i enjoyed the breakfast too with eggs and sausage

the breakfast was

only bad thing in the whole hotel is no pool lol!

love that it had a gym we love that it had on site landry we love the cooking area love that it was right by the

clean everywhere, including the elevator, gym and laundry

the hotel also has a gym that made it convenient to work out

gym was a bit small and too hot for an intense workout

forgot my swimsuit, but pool was rather busy that weekend

freezing pool.

spa was closed, beds were a bit hard and we had no smoke detectors in out rooms.

the pool was open and the gym was open as well

to go breakfast wasnt much.

fitness center is open 24hours - major kudos

the pool area was wild.

no room service. restaurant closed most of the day. $75 pet fee

they had change the water it the indioor pool so the pool was close.

room service no housekeeping no pool and no discount for the loss of all amenities doesn't seem

plenty of parking

last day we were kinda slow to breakfast but it was still an hour maybe 45 mins before it was over

there is really no lights outside in the side parking lot. it s really dark at night.

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

comfortable bed. large room. lots of parking.

continental breakfast

the waterfall in the pool area wasn't on during the day.

the pool was way over crowded so my family could barely use it.

breakfast awesome

were not allowed to sit in the nearly empty bar area to watch an nfl playoff game, while attending the

allowed an early check in for me and were super friendly

the greeting at the front desk, breakfast,the room all excellent

breakfast was very nice. beds are very comfortable. staff was very nice. room was very clean.

everything was good including very good breakfast

clean facility, decent gym, good breakfast

kitchen ware (dishes, flatware, etc) had to be requested at the desk and came in a plastic tub

pool, no fitness room i purchased 2 rooms

switch would have been useful the one on the radio was ok, but not enough when entering the kitchen area

didn't see much of a free breakfast

breakfast

only thing is with kids i didn’t want to drive a couple miles away for them to swim

incredible free breakfast, actually did not want to leave

loud kids, running, screaming, banging doors. no supervision.

the breakfast is average.

beds, larger room, warm pool, clean, friendly

pool was the perfect size as well

clean and the breakfast was good.

we have stayed her in the past and love the shuttle and location.

wish the pool was warmer or there was a hot tub.

very hospitable staff, especially the server at breakfast

the big sliding glass doors between the pool and the patio during warm weather - that's why they're there

the location is next to bar louie which provided good food and service.

the pool could have been nicer.

location,swimming pool

it had a nice bar and food.

the room and pool!!!

i didn't like the pool wasn't open or no ice machine

the food & pool were a plus

heat tub and swimming pool and laundry

the spa and pools still not open.

call front desk they have us switch rooms, so with 2 kids 1 being a newborn i had to re load everything and move to another room

there was breakfast from 7 to 11 but all they had was granola bars and some prepackaged

i also wish there was breakfast included, but it wasn't a deal breaker (obviously)

no breakfast service on site but there were places to eat nearby. staff very friendly.

didn't follow covid-19 protocol to many people to a room kids running up and down the hallway

bar was packed

pool was pretty crowded with kids but on the brighter side it’s adult swim from

clean and quiet, no kids .............

hotel was clean, staff was nice and the indoor pool area was very nice.

nights were horrible with noise from another room in and out the room all night with a bunch of kids

breakfast was exceptional. good work out facilities also.

because of current needs to wear masks and the absence of the breakfast eating area, we brought our own food and eat in our room

a tired mom i booked the room with the jet tub for a relaxing weekend by myself without the kids and it worked perfectly well for what i was aiming for

kitchen appliances are so dirty

no indoor pool or anything for kids to do

cable and breakfast

nice indoor pool but too cold for us to

we were looking forward to swimming but the pool was too cold.

they need to adjust the temperature in the pool room and in the pool it’s ridiculously cold

breakfast was nice with a good selection of cereals, eggs, sausage, bacon, biscuits & gravy,

it had a kitchen

great tvs and bed n kitchen.

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

friendly staff. rooms very clean. good breakfast. location.

breakfast wasn’t good

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on doors, tracking

children at breakfast

the pool situation

pool looked very nice but we didnt use it

●the fitness centre missing a few weights and 1 treadmill and treadmill tv not working ●the pool and whirlpool needs to be cleaned- towel in whirlpool and debris on the water in both

the pool being closed

bed was very comfortable and the breakfast was great

they have a really nice hot breakfast included & other great amenities making it well worth the price

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time, not much room

the price and how clean it was also the kitchen

it seemed as though there was a party or two of kids, and they left their dirty towels and socks all over the pool area

clean, pool area was nice, friendly staff, great location, easy access, quiet overall just great

pool my baby loves swimming, quiet, safe, breakfast was good could use better waffles.

parking lot need repairs

of people wandering the parking lot at night with no apparent security

continental breakfast should be included

the kitchen inside the room is perfect for cooking a romantic dinner or breakfast in bed

no breakfast

facility is was clean but say it a pool no pool and they had new kitchen ware

kitchen area

nice pool area and workout room

the gym room needs a little maintenance on weight machine

beautiful pool, coffee at all times, very clean

didn t like that it wasn t enough of certain food items readily available during breakfast

breakfast was good

breakfast, toothbrush, better tv

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

location great. breakfast unavailable. coffee only.

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn’t make since don’t have any

breakfast was nice

breakfast bar could be better with a larger selection of fresh fruit, bagels and cereals

breakfast was great! room was clean!

the cleanliness of everything and friendly staff, great breakfast too

good breakfast options, very clean but minor details like bath railings had water stains, good gym, good lobby, great

extremely friendly and easy in and out. nice breakfast.

the staff was friendly and the room was clean. the breakfast was good.

breakfast was not good

i also liked that the gym was on all day

they did not have a hot breakfast this time like they promised

did like the kitchen area being able to cook and the convenience of the space to relax with the tv

rooms had a great layout with the small kitchen area along with the sleeping area

there was no dishware in the suite, which had a kitchenette complete with a stove

had a full kitchen if we wanted to cook

the kitchen sink drain plug didn't fit

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

the pillows, and the pool was cold

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room with reasonable prices

pool was freezingud83eudd76 in january

the property has a bar and restaurant on site. the property is also located in a safe area.

the young lady working the bar inside the hotels restaurant also displayed great customer service

restaurants & bar was nice however the food was undercooked

bar and restaurant however the food was undercooked

good amenities like inhouse laundry and as well in the apartment

some kids set off fire alarm and we were resting had to go stand in parking lot for an hour

thing was the could hear the man in the next room yelling at his kids

the kids had to take the stairs because once the cart was inside the elevator there was little room for

older kids running the halls being really loud

locations to kids

pool area was small

the pool was frrrreeeeeezing cold and the whirlpool was not working properly

lot of kids in pool area, breakfast area

were surprised to see a fully stocked kitchen, dishes, silverware pots and pans ect

we had an accessible room, which was a little inconvenient as far as space in the kitchen(and lack of full size ironing board)

pool, room service, nice accommodations

pool is nice bar and restaurant nice as well

we ordered room service and it was $61 for 2 hamburgers/fries and 1 club sandwich/fries

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery and close to our destinations

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

too many kids by my room and they were noisy at times but the noise didn't last long.

we ended up just getting 1 bar from a nice housekeeper

the elevator is extremely dangerous four kids and anyone safety

the toilet too low & no handicap bar by toilet.

the kids said the pool smelled like pee

great resturant and bar on site!

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

loved the bar area

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with that door we could hear everything

close to 12 oaks mall staff was friendly bar and restaurant are very good

was not fully functional, there was no breakfast, no coffee, no bar, no restaurant, no pool, no gym, no amenities

loud, can hear everything in hallway, kids playing, excited about hanging out together in hotel

tremendous attitude - from shuttle drivers, to breakfast bar service, maids, desk personnel - the best

breakfast was fantastic! many many options. lots of hot options as well, very balanced

large suite with sofa bed, comfortable beds, clean and spacious bathroom, excellent shower, nice kitchenette

chlorine smell at pool strong.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

great sized rooms, good gym and close to a families home

nice kitchen…

the breakfast could use some help.

changed my hotel i needed a kitchen they move me to another hotel that did not have a kitchen i need to be refunded no updates

room was clean; all kitchen utensils and appliances were clean. breakfast was good.

breakfast gone by 7 no options

loved all the improvements that were being made so far, the breakfast was amazing and it was a very clean place that was very comfortable and felt very at home

breakfast was reported to be excellent but was also less then good

lots of construction, low quality breakfast

breakfast options were absolutely terrible

the staff was great! room service was awesome

were a couple families that took over the lobby area and their kids were left to run the halls yelling and playing ball in the halls until 10 pm

location. indoor pool for the kids.

went to take the kids to the pool only to find no hot tub

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

nnot remember if there was a microwave; did not have to

had a huge room with a living area, a kitchen area, a sleeping area, plus a large closet, and a large rest room

the location & cleanliness of the hotel. breakfast was good staff friendly.

i liked the space in the room and the fact there was a fridge and kitchen area was lovely

prices of the rooms and items in the rooms/kitchen

no breakfast was provided. delivery apps worked fine. so did lyft.

no breakfast left when we went down 45 min before 11

breakfast, bed was uncomfortable

breakfast

advertised a continental breakfast, but didn’t provide anything but coffee and bread

kids stayed in pool and hot tub from am till pm

barbara at breakfast was very sweet to my children

in front door smelled very clean ,rooms nice and breakfast was great a lot to choose from

bar needed bagels and the pool to stay open later

food was alittle cold for breakfast but it was a good selection

the room was clean, bed was extra comfortable- when requested a late check out it was granted

free breakfast

was quite a bit of hair in the pool and the pressure in the shower wasn’t strong enough to wash my hair so i had to do it under

breakfast

i was very happy that the hotel had a pool and exercise room

no granola during breakfast.

the staff handling breakfast were incredibly patient with a large group of kids that was there being kids

breakfast was good but it would have been fantastic if there were some veggies

liked everything just wish there was a hot tub in the pool area as well as bath tub in our

the kids was a little loud

the breakfast wasn't the greatest. we would have liked better quality.

spacious room. full size kitchen was convenient and breakfast was good.

it is always nice to have a kitchen in your room, no matter how small, it just makes everywhere seem more home-y

i didn’t have the breakfast but the location was perfect.

spacious room. full size kitchen was convenient and breakfast was good.

perfect for families..with indoor pool and breakfast

the free hot breakfast was very nice -- too often, hotels advertising free breakfast only have coffee and

clean hotel and secure swimming pool was clean and nice size for my kids have fun.

perfect for families..with indoor pool and breakfast

excellent breakfast! the pool is nice & warm. very friendly staff.

amenities gym, pool, restaurant

it was a lot of kids there, no microwave if i wanted to heat my food i had to go by the front desk, which is

probably due to covid, the room service menu was very limited and no where near worth what we paid

location, nice gym, comfortable beds.

pool and the gym were closed as well as no room service was provided when i arrived to my room there was no

all over the place will be nasty and cigarette butts was over the whole entire property and the laundry room is filthy the water is nasty inside the washer dirty underneath the rubber in the

to say about anything the one room thankfully the door was broken and i got to go into was the laundry room which was dirty and disgusting i am so unimpressed with this hotel i can't even tell

i had to take my linen and towels to the laundry myself because there was no housekeeping

the rooms were cozy, the staff friendly, and the breakfast delicious

fun sports bar next, super friendly staff, cheap rate

apparently the bar next door closed so they are not as busy as usual, according to the desk clerk, but seems first

closed the breakfast bar 15 minutes early

great bar and grill next door with live music

i didn't eat breakfast

the hot pool it stayed with dirt floating we couldn’t get in it

the pool n room

the staff were very friendly and helpful. the gym is small but nice. the rooms are big.

everything was neat and clean. did not do breakfast.

it was great the staff , the room , the breakfast . we would use your hotel again .

i didn't eat the breakfast, the bed was great

breakfast ended @ 9am. should extend it to 10am.

like that they didnt have an iron and ironing board in the room also didnt have a complimentary breakfast

rooms were bright & clean , clean laundry smelling bedding

they also provide a full breakfast, which we did not get to try but seemed like a definite added bonus for those who stay

breakfast was fitting for a person on the go. the breakfast bar was stock and restock.

no ice maker at this building or breakfast

the rooms was clean and nice the breakfast was good

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

they have a magnificent golf course if you are a golf fan

property, very clean, multiple restaurants on site, nice pool and hot tub area for a quick

the property was extremely beautiful the pool was so cute for the kids to enjoy.

a world class spa would be a nice add to the property

location to our venue and the fact that it had a bar and restaurant

gym equipment poor. breakfast limited.

the bar and dining

pool was small but perfect for the kids

the restaurant and bar were good

space in room. breakfast buffet.

we miss the pool

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was right across the hall from us and was free, had 4 washing machines and 4 dryers and

location, breakfast was awesome, pool and whirlpool was great.

i have four kids with me, my youngest one and a half who happened to pick up at the marble size square of glass

staying here with my s/o and 3 young kids while waiting for our new place to be ready

they woke up my kids over and over

location and that they allow our fur legged kids to sfay for free

only thing was the pool could have been heated up by a few degrees because we did visit in the colder weather

clean pool area

the staff...excellent!!! this is a very nice, clean, place to stay. breakfast was great!

i didn’t get to use the pool or the gym because they couldn’t unlock the doors

2 of the 3 treadmills in the gym didn’t work.

we didn’t have a chance to use the kitchen during this visit, but it’s a huge blessing to have access to a kitchen when you have

clean. up to date design. loved the kitchen. dodnt cook but nice to have had that option

they worked with us on early check in we really appreciated it

loved the kitchen area the size of the room for one person you had everything in the room that you

we were there for 9 days and used the kitchen area in the room to cook some meals

uncontrolled kids from dance competition loud and disrespectful

this hotel is nice clean and very close to my son's house love my grand kids.

pool and hot tub perfect for relaxing and for my 2 daughters

the gym was nice and convenient the pool was nice as well the pillows were comfortable and the room was

clean room, great breakfast. nice pool.

the breakfast was delicious with a variety of choices

husband loved the fitness center with weights and treadmill

our room was wonderful! kids had a blast in the pool! cleaning staff were friendly!

swimming pool was small but not crowded

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

there was a nice variety for breakfast

the breakfast bar maybe could have more selection but for the number of people using it while i was

the breakfast was second to none excellent

the breakfast was delicious

beds, indoor pool, warm cookies at arrival, large selection and warm options for breakfast

new, spacious, clean, good breakfast, great gym

breakfast offerings were not great

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

good sized rooms, great gym, friendly staff and a nice pool.

breakfast had a great selection different everyday

very nice hotel but the pool was very small and no hot tub.

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from 6 am

salt water pool was an interesting experience

clean, good breakfast, welcoming

we got the room with the whirlpool tub, so the bathroom was huge by hotel standards

the pool wasn’t open

the breakfast was amazing. the room was clean and the hotel was very quiet.

great location and excellent breakfast

i had no hot tub and that’s what i needed the most more than the pool

for eating (full kitchen but no room for eating) no coffee pot

great no frills hotel. beds are comfortable androoms are nicely updated. kitchen was a plus.

they should also have dishes, silverware, and pots/pans in the room since there is a kitchen

also couldn't get kitchenette stove top to work

kitchen and bathroom counter weren’t properly cleaned

excellent. only disappointment was breakfast bar empty when i went still within time

the location and the bar staff were excellent.

fantastic, bar and restaurant food very good

the hotel bar was always busy

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the noise outside loud cominf in and the basement floor is at works, gym not available

i didn't like was the arrangment of the chairs in the breakfast room

great front desk staff, great location, clean rooms and great breakfast.

the kind staffs and the breakfast are the best!!

location , parking, free breakfast

everything i needed for the kitchen was there

when i examined the room it was also clean and provided a full kitchen

location, modern facility, clean, friendly staff, rooms have kitchen

the room has stains on the bed, the continental breakfast had only 3 different selections

the room was nice as well as the gym and swimming area

didn’t eat breakfast but the hotel was comfortable and clean i would most definitely

very nice staff. breakfast good, lots of options. proximity to our activities were good.

pool being closed was a bummer.

wifi is fast the keep-fit room and pool are free for the guest it's a pity that i have no time to teste the food

pool was drained ud83dude14

breakfast

the evening hotel worker did offer me another room but it was some late when we returned from running around the city we just requested extra blankets and a late

clean,check is process is quick, staff friendly and try to accomadate requests, lady in charge of breakfast very nice and friendly

friendly staff, great location, easy access, good beds, clean rooms, good breakfast choices.

the staff, from manager to housekeeping and especially who runs a tight but friendly ship in the breakfast room

furthermore the gym area was not being cleaned regularly either

did not make provided breakfast as had late night/early morning pick-up at airport so slept in

my kids wanted the pool to stay open longer but you know

staff, pool hours were generous, and there was available gym equipment and snacks available in the lobby

breakfast was delicious and the room was spacious

laundry machines didn’t work properly. staff was unable to help.

i don t think they have laundry

soap in bathroom when i checked in no shampoo or conditioner no laundry bag no perks just an ordinary room stay breakfast was hot waffle & cold boiled eggs

great rates and free breakfast

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room was closed

loved the pool area and that there was a gym available 24 hours

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

not enough towels in the pool area

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

the room off the pool and the location

the room was very nice. loved the kitchen as we made breakfast and didn’t have to go out.

the room was very nice. loved the kitchen as we made breakfast and didn’t have to go out.

the kitchen didn't come with an oven

the grab and go breakfast was very simple, but better than nothing.

and the breakfast was just oatmeal

loved the pool and fitness center

professional bed very comfortable i slept like a baby grateful for a quality healthy continental breakfast

pool and exercise gym not available.

breakfast until 10. pool until 10. check out is noon!

everyone and everything was great. pool unfortunately was closes

nice sitting areas, gym, printing area, pool and shops in the area

the pool was super cold.

good breakfast and pool

of room & hotel, a/c worked excellent, no bugs/no roaches, free parking, vast & pleasant breakfast selections both hot and cold food/drinks/fruit, was quiet during quiet hours both inside

very clean hotel with nice small pool and workout room

renovated, great customer service, comfortable beds, and spacious parking lot

noisy south parking lot with very noisy car engines at night

free parking and easy access to eateries

staff was great and accomodated us on early check in and late check out

liked the lobby area and fitness/pool area was nice. the location was good. friendly staff.

that the kitchen chairs needed spot cleaning.

spacious rooms with kitchen that has everything you need. love the breakfast that is included.

chose the facility primarily bases on fitness center peloton bile and treadmill

makes good sense to provide a working kitchen with frig with freezer, stove top, dishwasher and dishes and a dining table

the breakfasts were great as well

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

pool was cold

clean fully stocked kitchen and fire place

very nice. very clean and quiet place to rejuvenate. good breakfast and amenities.

the front desk staff is super helpful and the breakfast was very good.

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

no bar or restaurant

no jacuzzi in the hotel and where i stayed kids played in the hallway most of the night

noise from rooms next door due to kids running, jumping and hollering

we were there for kids us fencing competition