pool area, hot cookies and jim the front desk assistant

loved the pool area and that there was a gym available 24 hours

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

we also liked that there were a few sitting areas for guests and that a bar was available for those who would like a drink right inside the hotel

bed was comfortable and the kids enjoyed the pool. hallways were clean.

no room service.

free parking and easy access to eateries

staff was great and accomodated us on early check in and late check out

south parking lot was very noisy - many very noisy cars driving around the hotel at night

not having a hot tub in pool area and the pool needs water changed.

sheets had lipstick on them from the previous visitor; the tub’s bar and plug by the television was broken; coffee was dirty; remote was broken i was able get one

no bar or restaurant

spacious enough to park my race car trailer

noise from rooms next door due to kids running, jumping and hollering

we were there for kids us fencing competition

pool was cold

free wifi, full kitchen with ice maker and microwave as well as sumptuous breakfasts.

hot breakfast was wack but yogurt and bagel were enough.

nice room, liked the kitchen

clean, free breakfast, nice staff

great front desk staff, great location, clean rooms and great breakfast.

i didn't like was the arrangment of the chairs in the breakfast room

breakfast was awesome. far better than any other hotel breakfast i have had.

the breakfast accomodations were excellent and easy to self serve

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

i like the bar scene with local crowds

the hotel bar was always busy

excellent. only disappointment was breakfast bar empty when i went still within time

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

the location and the bar staff were excellent.

we didn't have an opportunity to use the pool but that was due to scheduling.

breakfast was really good. room was spacious (suite) and it’s near shopping amenities.

very clean hotel with nice small pool and workout room

breakfast was delicious

good breakfast and pool

it was very clean and very comfortable. the staff was nice breakfast was good.

kitchen, smelled great.. clean

took kids to hotel for a night of swimming

breakfast was great

which is what we reserved, no one to clean rooms according to front desk, lobby soaking wet from kids in the pool, no manager just one front desk person we left and booked a different

also the indoor pool was about 56* and freezing cold

only thing i didn't like was that the shower doors did not stay closed and that breakfast wasn't included

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

although i did order a drink at the bar and the bartender was lovely

cannot think of anything, except maybe breakfast could be included in the price of the room.

here on last weekend for a getaway i came back here for the second time in a week with my grandkids for my three yr old grandson birthday because breakfast was awesome and rooms was comfortable

how staff were letting all families in the pool at the same time

t use fitness

that the kids was in the pool after10:00

off the hook, breakfast. bar and free cocktails.

smells clean, organized, kind staff, nice pool, jacuzzi, great location to restaurants of all kinds perfect commute to detroit

pool was rather dirty

to covid, no hot continental breakfast

clean, good price, lots of shopping near by, quite a few very nice restaurants near by and good breakfast

just liked the place and what they did with it the gym and pool where nice and the room was spacious with a good bathroom and very comply

i found the staff at the reception and in the kitchen really kind and professional

that the kitchen chairs needed spot cleaning.

one complaint: we didn't have enough flatware in our kitchen

reception nice. room nice. helpful lady in the laundry when asked for directions.

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

the pool was nice but i really missed not having a jacuzzi

good breakfast

very nice...very clean! staff was great....breakfast was good!

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and the ease in booking and checking in to the hotel all exceeded my expectations

there was no hot tub in side the pool area.

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

decent bar in lobby

not to mention room service isn t offered on the weekends

room service tried to come in at 9am which in my opinion is way too early

turday or sunday nights)

breakfast, no wifi no coffee not even a complimentary bottled water

location kitchenette staff was exceptional!

purposely booked room with kitchenette

one device can be in wifi or u pay extra for it and pans and pots for the kitchen and extra towels or shower stuff was extra cost but also couldn’t get it for $107

kitchen

pool temperature perfect, room right next to pool

my only disappointment was that there is no hot tub at the pool.

everything the lady that was maintain the breakfast area she was awesome

breakfast was very good

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

big room with full kitchen. i made breakfast every day.

there was a weird smell that made me want to leave early and the facility as far as the gym was very small and

very nice folks running the place; and a full kitchen

was out of order, public bathroom out of order, for the gym hotel smelled awful

they have laundry, coffee, thea, gym for free

i loved the fact that there was a fitness center

everyone from the registration desk to the people serving breakfast were friendly and hospitable

wonderful staff. breakfast was great.

i used the fitness room every day and very much enjoyed

location had a beautiful pool and fitness center, both very nice

the pool was very cold but they did turn up the heat but it took two hours to warm up

and i loved the fact that we had a full kitchen in our room, that was great

the kitchen was useful

kitchenette floor had sticky stuff spilled on it

free guest laundry facilities

the swimming pool area was always crowded, but i understand.

pool had too much chlorine

step was very very nice i liked the monday through wednesday social with the food and a little bar also the hot breakfast is amazing and many options

lol if they had a bar on site and even stayed open till 12am

the food and drink bar closed a little early in my opinion

the breakfast could have been a but warmer. by the tine i git food to table the eggs were cold.

the option to visit lifetime fitness since their pool is closed.

particularly like various parking entrances near rooms

i didnt come from the breakfast but it was not great. don't count on it!

breakfast selection was good, but seating environment failed miserably

very comfortable beds, cleaning crew did a great job and breakfast is very good.

also, there was a hot breakfast that alternated between scrambled eggs or mini omelettes, sausage or bacon

great breakfast and clean hotel, staff is friendly and location is great! will stay again

the bed was very comfortable and the breakfast was good

great hotel ! clean and great staff ! one of the best breakfast

the pool was closed

enjoyed the gym too as i used it 3 times in 2 days

i did not get what was advertised. room service

great buffet desk clerk jeffery was awesome pool was great dinner was good

beautiful hotel! loved the pool! super kid friendly

can do laundry to the blankets too

kitchenett area was a nice touch even though i didnt cook there

the full fridge and kitchen was a very nice surprise and the staff was very friendly

hotel employee at check in was nice and allowed me early check in.

great rooms, staff was amazing the kitchen was fully functioning would absolutely stay again.

pool wasn’t open- under construction- rude employees

the pool was dirty with slime

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed with tin where

didn't use the pool, but it looked clean too

pool green floor dirty from construction,rugs appeared never cleaned

definitely the outdoor pool.

the attendant went to the laundry dryer to retrieve clean towels and said “they are clean just not folded”

only complaint is maybe the lack of breakfast options however they are located by many fast food restaurants so it's still a

no continental breakfast. had to pay for it but it was delicious

the pool area was really nice

didn't have any breakfast. pool was nice.

the breakfast in the morning was really tasty and the staff was friendly and greeted us throughout the

i loved the staff, location, pool, and soft beds and pillows.

no indoor pool

the pool was clean and plenty of lounge chairs for everyone

comfy beds. great price. nice pool.

rooms were clean and ac was cold!! pool was clean and warm. staff was very friendly!

are run down, our door knob opens upside down, open the pool or post that its closed its why i booked the room, have coffee in room or on site, clean under

it had a pool

pool was available, located near highway for transportation, with a speedway and a mcdonald’s

dirty & smelled like smoke. the employee was very rude & had an issue with towels for the pool.

parking area well lit and safe

the shuttle was a bit expensive, uber was $7 less.

to wake you up on 6 oclock from your sweet dream in mi winter morning and push you to go to gym to keep your figure and face your true life

it said free shuttle service provide within 5 miles

convenience of having everything in one spot. pool, restaurant, lounge

stay here all the time when we travel to see my kids

i was blown away to see multiple school busses picking up kids in the morning

definitely not the best idea to bring kids

hospitality/ cleanliness/ 24 hr gym all of the above

breakfast was great. lots of selection for kids. location, close to great lake crossing outlets.

breakfast bar supplies were not kept stocked

decent breakfast. hot chocolate bar in lobby

the morning i especially liked it going until 10 a lot of rooms stop their breakfast early and my kids are never up in time to enjoy it but they liked

staff was friendly to myself and the kids breakfast was great and the pool was great definitely needed some time to relax and get our

being able to give the kids

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

pool....not too overcrowded....not too noisy for the most part...friendly staff

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

room was very clean, large closet, spacious room, kitchenette and the staff was very friendly

the room was comfortable and well laid out and we loved the full kitchen

love that we have access to a gym and wash room

the halls smelled like you were walking down the laundry isle at walmart

laundry room

good experience, light breakfast

staff was great. room clean and comfy. good breakfast.

very modern and clean. good continental breakfast. also great value

the ability to have early check in

there could have been more variety with breakfast items

hotel was very clean and affordable and had a coin-operated laundry room

loved the breakfast and enjoyed the pool!!

excellent pool/hot tub combination--directly adjacent (like one foot apart

the breakfast was great. best i've seen amongst

pool closes at 9pm

early check in, and always nice front desk staff

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

location great. breakfast unavailable. coffee only.

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

breakfast, toothbrush, better tv

dirty and the breakfast was absolutely horrible it was a small paper bag with kid stuff in it!!

i prefer a hotel with breakfast they list breakfast but have no breakfast which doesn’t make since don’t have any

kitchen area

the kitchen

slow internet unless you want to pay more, minimal continental breakfast.

continental breakfast should be included

no breakfast

i didn't get to try breakfast because i don't get up early, but it smelled great

kids enjoyed the pool

the kids said the breakfast wasn't up to par

of empty rooms but people (partiers and multiple kids) put right next to me

●the fitness centre missing a few weights and 1 treadmill and treadmill tv not working ●the pool and whirlpool needs to be cleaned- towel in whirlpool and debris on the water in both

very clean. the breakfast was the best

breakfast, the pool, and staff were great.

pool was closed sound proofing should be better would like to have safe in room

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into the pool area

very warm inside nice breakfast which we had every day.

the bistro bar was awesome. had a great time there and the food was excellent.

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well, left you

the pool and jacuzzi were great for unwinding after a long drive

there were kids running in the halls in the evening but they settled down before it got too late

breakfast was good

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

nice pool area and workout room

the pool is average, the workout room is fantastic

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

this was a big thing because we travelled with kids and they love the pool

i liked the location, breakfast, the staff are friendly, and the breakfast was delicious.

good breakfast

i loved breakfast. convinced to highway. pool table pool ect.

pool water was freezing

the pool was really nice and clean. my room was clean and the staff was very nice.

so much noise from the rooms around me. it was a bunch of kids and no adult.

that the pool wasn't open

we didn't even try $17 for i don't even know what didn't didn't seem worth it per person even the kids and the hot tub jets weren't working not sure i would drive the extra distance to this hotel

loved the room and pool area

we ended up just getting 1 bar from a nice housekeeper

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

the staff at thr breakfast bar were exceptional and exceeded expectations

the elevator is extremely dangerous four kids and anyone safety

kids had to walk throught the dark courtyard during winter, slight inconvenience

i actually cancelled in the lobby because there were alot of kids playing in the lobby

to many people in the pool!

no room service

too many kids. kept me up. running in the halls

it was loud the whole night both days kids knocking on the door the staff was rude

free laundromat and breakfast and snacks

breakfast was okay.

the breakfast wasn't the greatest. we would have liked better quality.

the breakfast was very good and filling

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful, nice workout rooms, parking, lobby lounge are nice and a vibe

sausage at breakfast

free breakfast

breakfast

there weren’t any towels in the pool area

love that the pool was indoors and the rooms were clean and comfortable, the breakfast was

only thing was the jacuzzi was not hot and the pool was very cold

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

my kids enjoyed the pool

parking

the pool area was very well maintained and there was an excellent breakfast

the spa bath slowly drained no matter what we did but we were still able to use it.

the walls over the spa tub were peeling, and the light did not work

clean and comfy, decent breakfast

pool area was a little dirty.

thought i book a room with the spa bath and it wasn’t i tried to switch and they didn’t let me

dirty couch, carpet, curtains, spa tub and bathroom

in the pool when it first opened but when i tried to get in the pool around 8 it was a lot of kids in it

room 346 we stayed 2 nights both nights kids screamibg and running halls til all hours of night and that's from like midnight to

well , the laundry was broke but they fixed. thanks

i ran the jets in the spa bath and a bunch of nasty mold

the pool and hot tub was the best and the free breakfast was very

lots of kids and kids running in the hall!

kids under 16 years old should not be allowed to serve themselves without parental supervision

the pool and hot tub were small and nice

clean, options, breakfast, hot tub

laundry in the hallways looked really bad

was a running water leak on 2nd floor, causing water to pool in bottom of stairwell running from underneath the last step

bar and restaurant however the food was undercooked

loud hotel guests making a racket at night music in bar friday night was ridiculously loud

no pool, and the rooms were small, especially in the bathroom...

pool people were very nice love the area

same meal everyday as breakfast. variety should be introduced.

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

pool was nice, staff was friendly, beds and bathrooms were very clean.

due to the covid-19 breakfast wasn't served.

breakfast food could be improved but not bad for free

did not clean spa tub every day

breakfast bar was typical of most hotels now

really enjoyed the spa bath

room, pool, breakfast

clean and quiet. full kitchen. quick check in.

kitchen net the washer's and dryer's the space the area it's located in bunks and restarauntes and

amenities, kitchen, quiet room; excellent location

i love full size fridge and studio kitchen

kitchenette, full sized fridge, microwave

available amenities like the gym and the free breakfast everyday

great breakfast!

no breakfast yet due to caution of covid 19

i also liked that the gym was on all day

breakfast was not good

also the small kitchen is really helpful for my life in here

a kitchen but you don't get dishes, glasses or anything

interesting kitchen in the room

everything, great staff extra clean room nice vending machine easy excess too gym and quiet

room facilities with kitchen

the pool the lounge bar bad the exercise room

westin was nice but my neighbors had a bunch of kids

arrived early to the hotel due to family funeral

the gym had everything i needed for a great workout

of staff charging extra food to your room when ordering room service

but it would've been nice to have a microwave in my room and a laundry facility for guests

accommodated with late check out as i ran the detroit marathon

good breakfast with variations each day

excellent breakfast. adequate fitness room nice outdoor pool

the outdoor pool was nice since it was hot

mattress, old paint, walls super thin, asked a other guest to quite down twice, little kids running out side of rooms

it was in a convenient location and close to chuck e cheese and parks for the kids

my kids were disgusted

casino shuttle got there within 2 minutes whenever we wanted room was clean

receptionist guy armani used bad worrd then kick me out with my wife and kids because we paid late

laundry was expensive

there was no breakfast worth eating..

no breakfast location was fine

it had a laundry and the clerk was nice

laundry on site in lobby

i didn't eat breakfast

location, parking, staff, facility, swimming pool, exercise room and nice continental breakfast which is different every time

the pool n room

the hotel including pool, room and breakfast area were very clean

the pool and rooms was comfortable

breakfast was very good also and i would stay overnight in the future

breakfast was hot & good variety

was impressed that a full breakfast was available

breakfast was just fine.

than that the towels were updated nice towels just old old furniture needs a whole makeover no pool i requested a room with a pool at novi and got redirected to farmington

shuttle was available to the concert venue.

the pool was fun for the kids.

friendly staff, clean rooms, nice pool. best breakfast!!

breakfast delicious and well ran by the ladies clean neat and friendly

wish they had shuttle service to dte music theater

the pool wasn’t open but it was only because of the covid situation, so i understood

was next laundry room and machine at various times of the night and had to tune the tv up

the pool area got a little crowded.

it was very helpful to have laundry facilities on site

staff apparently wasn’t prepared for a large breakfast group on saturday and sunday

free breakfast, comfortable and spacious room, friendly staff

pleasantly surprised that breakfast and parking were complimentary

enjoyed the convenience of an early check in

was helpful to have an individually contained hot breakfast entree available (scrambled eggs with bacon one morning, potatoes and sausages the next)

the kids would've liked to have a pool.

in room kitchen facilities

it was clean, had kitchen, good location, staff very friendly.

clean, convenient, comfortable. like the kitchen in the room.

hot plate did not work in the kitchen .

all other hotel amenities were also great like the pool, gym facilities, free parking, free wifi, smart tvs (only casting, no remote-controled apps),

the kitchen area and location are great

very good breakfast

really liked the full kitchen

we didn't get up in time for breakfast.

the complimentary breakfast was great

we love getting the discount at the village grill for breakfast

which is probably my 5th+ time) there used to be a free coffee bar and complimentary breakfast sandwich next door

room was adorable and the breakfast spot was a knock out

the village for breakfast was very good

the breakfast dinner didn't open until 8

the water in the rooms is cloudy/murky, hotel pool water was cloudy so we didn’t let the kids swim, breakfast area is not maintained during the breakfast hours plus so much waste with

breakfast buffet

breakfast pool clean

everything great hot free breakfast etc.

the room was very nice and breakfast was great

i really enjoyed the pool

the gym and pool were also great

spacious rooms, friendly staff, breakfast

the staff was very nice and the pool was a lot of fun

breakfast was great and the area was clean, bright and provided lots of seating

breakfast ,close to mall and restaurants, pool was warm enough to comfortably swim with small kids

the room was clean and my kids loved the pool

not much for kids to eat ,was out of pancakes at 9 am

i really like the bed and pool.

clean smelled nice clean pool good breakfast modern didn’t smell like any type of smoke family friendly felt safe no

room was nice, pool was open late

didn’t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and was

the swimming pool was too cold should have a heating pool

was too cold, heater did not heat really and was very loud, breakfast and bar unbeliveable expensive

clean and good breakfast

noticed a strong chlorine smell in my room, seemed it was coming from the pool area

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

pool is ok, but wish they would upgrade it to be larger (but that might just be me

the front desk lady was cool at check in, but the bar and the cook were nasty

the phones would not call out to the front desk, and no info on room service

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

staff, cleanliness of hotel, luxurious, free wifi, free parking (valet available) and located close downtown area

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water in your room, but they charge you 15$ on your bill for that when you think it's

bar was open late enough to have a couple of drinks and late night snack

a large and has a fully functioning kitchen and large spaces

the breakfast was terrible, the only hot food they served were eggs,biscuits and gravy, and a waffle

very clean and the staff were friendly and helpful. great breakfast options as well.

i liked how clean the room was and kitchen was. the hotel overall was nice.

the breakfast was very underwhelming…

husband really was disappointed that you didn’t have biscuits and gravy for breakfast

the pool was soooo warm

very clean, breakfast was good, staff were excellent, bed was super comfortable, the room was a good size you

very new, and clean. very friendly and helpful staff. nice pool, comfortbale room.

the pool area echos; amplifying every child’s scream and high pitch squeal lol it was migraine worthy