laundry on premises

no pet fee

couldn't sleep due to room right next to laundry room and front desk

family and i liked that the location made laundry and food services accessible

there was no pool open, no breakfast was high in refined sugars with no protein available

would have liked a better breakfast but these seem to have gone away with the onset of the covid pandemic

continental breakfast could of had more choices

breakfast it was bad if you want to call a breakfast it was a great place but we won't stay there

breakfast was extremely limited due to their covid-19 constraints there was no kleenex in the room

i never did not try the wifi

easy access without having to go through the casino to get to the room

wifi a little weak. would have liked a microwave in the room.

parking by the hotel was a bit crowded

swimming pool has no shade and was not clean

parking was completely full after sun down.

pool area was great

very clean. nice views of the golf course and friendly staff

no valet parking and no bell men

the gym was very nice and the hotel was very clean

kitchen nice

the casino next door.

pool sand spy fabulous room

the rooms are quite spacious and has a mini kitchen with a full-size refrigerator, dishwasher and a microwave

spacious room. beautiful building. kitchen. trails.

location/ clean/ breakfast

perfect location to explore bandelier national monument. great breakfast and cozy room.

breakfast was well handled (in these covid times) and the person serving it was very personable and

breakfast of ok but not great, gym is very small.

sweet staff in the kitchen

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

great get-away!! spa amazing !!

they also have a five star spa on location

the spa service was good

had talked with staff long before booking asking for spa pamphlets

breakfast was less well-stocked than anticipated.

the breakfast

late check out

chaotic breakfast (super busy, not enough room) and no pool (cleaning)

love the room with the kitchenette!

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

was a gem, very helpful, friendly and makes a good front desk person breakfast was good

the hot breakfast in the hotel was a quick easy way to eat and be on our way

better and larger breakfast

clean room. friendly staff. good breakfast.

there were broken glasses outside of our room, was worried that my kids would cut their feet with their flip flops from it

although we did not use the pool and hot tub, they looked inviting and there were kids swimming in the pool - - in march

gym is very small with old equipment

two free cans of beer (local ipa) every day, southwest/anasazi decor, a big grassy area for the kids to play, affordable in offseason (winter), friendly staff, etc

i wish there was a bar on the bathroom because i was there with an elderly father.

we would have liked more items in the kitchen.

bed was comfortable and the gym was perfect

basic little gym and pool

clean comfortable, had usable kitchen, friendly and helpful staff

the accommodations were just what we needed; king bedroom, living room with sofa bed and kitchenette with fullsize refrigerator, microwave and stove

a grab bar in the shower from us older guests would be a good addition.

the wooden fireplace made it feel so cozy and the breakfast was phenomenal!

charged at check-in which covers parking in the inn’s private lot as well as a freshly-cooked breakfast buffet for two

i have more compliments for the breakfast, it was excellent

great location. friendly staff. delicious breakfast. quirky and very clean room.

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

suite was beautifully decorated in southwestern decor and well stocked kitchen

easy parking, responsive office/staff, super easy check in with lock code, easy check out, full kitchen, comfortable living room, very quiet

the hot tub and pool were not available for use.

the room was spacious and loved having a kitchen, even if only leftovers from the restaurant were stored in the fridge

hallway was also quite noisy room service took almost 3 times the quoted time and was

this hotel allows dogs and along with the extra room service charges, these should have been advertised upfront

the spa and pool were actually heated and usable. very nice outdoor pool and 2 hot tubs.

wifi was slow and kept cutting out

wifi unstable at times. pool tiny.

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

great outdoor heated pool that we used in late october. nice hot tub.

room service, etc) that was out for a while

pool side fire place was good

very limited room service and no restaurant

room service bad apple juice was sour sick but the rest of breakfast was very good

had a room with a fireplace and a bar area and a separate sleeping room

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

their restaurant and bar seemed to have fairly limited hours.

except the advertised “kitchenette” was a very small bar area

with the room being quaint and rustic i could hear every footstep above me, but the kitchenette and outdoor patio more than made up for it and it didn't prevent me from sleeping

had a clean room with kitchen facilities, comfortable bed, choice of pillow thickness, with good parking, close to

when i pulled the cord to open the blinds in the kitchen window, the entire blind fell down

excellent breakfast burritos served at complimentary breakfast

there was a small kitchen with an own partió, where we could cook and have a really nice dinner

bar was very friendly

concierge parking was a challenge

was exceptional great staff, food, location, attention to all details, furnished bar in the

we had a great time there and the restaurant and bar are also

great bed, nice staff, great room service.

rooms were small. beds and pillows uncomfortable. pool area and fitness area small

the pull out couch/bed that my kids slept on was lumpy and old mattress

the fitness center was very small

we loved the entire property. th lobby and bar were great. the breakfast was delicious!

the pool is nice & the workout room has just enough to keep you active

as well as happyhour and breakfast at the hotel

enjoyed the evening snack buffet with drinks, popcorn machine for the kids, super dog-friendly hotel and grounds

everyone was so helpful and friendly at the hotel, the room was clean and the gym met my needs

food and no room service

customer service, location, cleanliness, breakfast and other little special things they did

we used the gym and it was very efficient

it would be great to have a bar to hold onto or a nonslip bathmat

wonderful location, nice rooms with wonderful decor, good bar downstairs and coffee

the spa was smaller than anticipated and the gym as well.

erything we ate was delicious without exception) and a very cozy bar in the lobby

breakfast included a burrito bar and fresh fruit

clean and cozy rooms. loved the in-room fireplace and the burrito bar breakfast

it would be nice if there were a bar or served wine/beer.

the breakfast was excellent; starbucks coffee, full hot buffet, burrito bar and fresh fruit yogurt and granola

the breakfast was the finest i’ve had in this country

location- updated property - large rooms - pool great. super clean

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

the pool. i believe the walls are well insulated. we did not hear the people above us.

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

the people upstairs had kids running back and forth all night.

comfortable rooms, wonderful staff, characterful bar and lounges, all in all a sensational place to

enjoyed that the bar and restaurant were open during times that were convenient to us

the valet parking staff are exceptional: friendly, helpful, efficient

the restaurant and bar were closed while we were there, which testifies to their commitment to the health and safety

parking area is too small

small pool but didn't really care.

the staff was delightful, the shuttle prompt and the location superb

the web site it stated a pool and jacuzzi

property was beautiful, great location, great shuttle service downtown, and the staff was so lovely

breakfast options were great and the flexibility of where we could get full service breakfast was

we had the bonita room. everything we needed was available in the room and kitchen.

the staff went above and beyond. access to an ev charger was key. the location was excellent.

one issue we encountered was an unexpected pet fee: $35 for our dog (in addition to the extra charge for a pet-friendly room, which is $20

the cutest little kitchen

we had a kitchenette and it worked out great

the gym could use an upgrade

wish it had a pool

the included breakfast buffet was amazing and have a shuttle available to get us around town was wonderful

would have preferred better workout facilities/pool

no pool

the restaurants do room service spa cuisine was high quality and delicious

room service was lacking never arrived

great location, easy parking, nice lobby, easy check-in, clean and comfortable room.

no bathrooms in the building with the spa and gym--really??

aciously) took our order and within 20 minutes we

we had 3 separate rooms: bedroom with nice tiled bathroom, cute tiled full kitchen, and a living room with nice tv, decor and mini fireplace

the small kitchen was just the right size

the kitchen had plenty of dishes and utensils

great place for a long stay as has kitchenette

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

fantastic breakfast with lots of varieties

location, quiet , a pool and a bar.

and the laundry room was helpful

i arrived 10 am on my check in day and was told that early check in was not possible

breakfast was great

had fun at the bar talking with great people and listening to live music

nice staff and cool looking bar and pool area (closed for covid reasons)

the pool was a plus along with the laundry room

parking lot fills up with visitors for the bar in the evenings

safe environment for the kids

the breakfast exceeded our expectations

i think they upgraded us because we booked a king room, but ended up getting a kitchen and living room with a fireplace

location. cleanliness. patio with chairs. price was good. nice kitchen.

clean, updated and free breakfast was very good!

nice full kitchen facilities. easy to get to plaza.

laundry was right outside my room

price as great and we enjoyed the good beds and did miss the breakfast- hope that returns

did not have a working laundry facility yet they stated they had one when i booked the hotel

freezing cold pool. for breakfast you can make your own waffles!!!

did not indulge in the breakfast, only because i enjoy eating and drinking at the plaza

was very professional and worked with me on a place to park, i had a little

had me park where they could keep an eye on it for me

courteous early check in was a big plus

parking right next to my room

no wifi! no tv.

to actually enter the kitchen to get a refill on the coffee; server brought coffee with no sugar and no spoon

and general landscape of property was lovely, liked having 2 bedroom suite with well equipped kitchen, good shower, meal first night was good

love the location and our 2 bedroom, with a kitchenette was located near the back boundary where we had a lovely and private view of a horse

easy to get in and out of and parking was good

not really. know that breakfast is not included.

laundry

a shuttle that took you to town

market very expensive, bar area feels like a deli

flyer had contradicting times for the gym

i liked the room, there is a laundry facility and great breakfast. also a fire place.

the small gym had satisfactory equipment

paid laundry was somewhat inconvenient although i’m glad that it was available.

great staff. good breakfast. comfortable bed.

pool. friendly staff

perfectly clean, comfy and loved the pool/spa. breakfast was good.

nothing. the breakfast was even good. thank you

the pool can use little dusting and cleaning

no breakfast

good breakfast

early check in, i appreciated this as we had to be somewhere at 4:00 and needed to change clothes

breakfast area and pool were shut down due to covid concerns

breakfast buffet

breakfast bar ran out of food

pool was amazing hot tub was bit smelly

breakfast had various choices of food.

great continental warm and cool breakfast. comfortable beds. great indoor pool and clean.

the room was comfortable. the grab and go breakfast was nice.

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

- very clean, spacious, good breakfast, excellent laundry facilities

overall cleanliness, a warm pool, comfortable beds and tasty breakfast.

just outside downtown area, making it easy to get to downtown for sightseeing and dinning laundry facilities on

hot breakfast, gym facilities, pleasant staff. good location to get into the old town

hopefully they will open the pool back up again soon.

the laundry room only takes quarters, but the office wouldn't give any change (might be a temporary

breakfast was very good. fresh and tasty.

they offered laundry and had an ice machine towards the lobby

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

breakfast was great and breakfast room was very clean

good breakfast nice pool good location clean place

used the laundry after days of camping in the mountains

the pillows were not comfortable at all, the kids even mentioned it once we checked out and were on the road

breakfast diverse and adequate very good restaurants close by

dining area cery criwded at peak times & we had to sit by the adjoining pool but there were tables there & it was very pleasant

we have a very large truck which would have been difficult to park at most locations closer to town

would like to have bacon with the breakfast.

the weather was wrm and at night we had the pool and spa all to ourselves, which was great

laundry facility was adequate and was in excellent working condition

it is a very nice place to stay good breakfast and nice rooms very clean safe

the room was clean. the staff was friendly. there was a free shuttle to the historic plaza.

what supplies we want--we did not know this going in; the instructions the front desk gave me for wifi were wrong--i had to figure it out myself; i tried the digital checkout but it said the front

parking lot is a bit narrow for bigahole trucks but overall good parking.

travel package with water breakfast bar would have been nice in the morning upon my leaving

room mate needed help with tv and wifi and got little

location and quick acces to main streets, super nice breakfast and facilities according to city theme

have 2 littles) that was not specified in any description

parking lot really small especially when it got full with other vehicles we have a truck and it was

greatly disliked the inflated pet fees of $25 per dog

the breakfast was grab and go and that really helped when feeding the kids

there was no breakfast

tv comes with netflix & youtube which was great for the kids

i can usually get a room last minute with early check in

didn't have breakfast ☹️ i asked for a no smoke room, and the room smelled like smoke and my kids complained about the towels smelling like

great bed. good breakfast.

breakfast was great - all was great

breakfast was hot and offered many choices! our grandkids loved the pool facilities.

great space in the room, well stocked breakfast.

indoor pool amazing

plenty of free parking; pool and small gym on site

kids in room above our room running all night couldn’t sleep

outdated hotel, no pool, no gym, our rooms were never cleaned, was way too pricy for how old the hotel was

location. quiet. pool. cleanliness. friendly staff.

i'm disabled and the pool and hot tub was very difficult to get into

better to check make sure everything works in the rooms like whirlpool room 215 water would not hold

the gym is well equipped

the only downside is that the gym is on the third floor and when someone is running on the treadmill it is so loud below

being placed under the gym.

they gym needs better equipment.

have been cool if they had a bar that was open more than 3 hours a day, but since we had planned to visit other local bars this