was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent will

the breakfast was excellent, and the employees were helpful and knowledgeable

breakfast

very very clean, super friendly staff, great breakfast

absolutely fantastic breakfast selections. staff very friendly!

location and casino

the swim up bar staff shelley she not colored people friendly and very rude

ud83cudf89 all of the staff in the hotel, valet, spa, casino, restaurants and gift shop were all very pleasant

the rooms are beautiful and new. the food we got from the noodle bar was awful.

design and comfort of the lobby bar seating leave a lot to be desired

pool

only thing i didn't like that much was the breakfast

children loved the pool. close to holland.

free breakfast is nice, too

the breakfast, especially the eggs and sausage was terrific

pool was not open. not sure why

a few more breakfast choices would have been nice

pool was closed due to state orders and no where was that posted beforehand and the provided breakfast was very unprofessional and not what was

the pool was out of order

the best , but the place is clean, the owners are nice and they give you a little something for breakfast

pool on colder side

the pool and breakfast

breakfast, pool very small but ok for the kids

pool was a little to cold.

the breakfast was fine. the location was a bit out of the way, but worth the drive.

a few more hot food items for breakfast would have been great.

breakfast was good

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

close to the tanger outlet and the gun lake casino

the pool and 24 hour gym are a bonus

there's an indoor pool

the pool area does not have hot tub.

bottom of the pool looked dirty

pool is literally freezing

was very clean, breakfast was nice

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

rates,pool,cleaniess

the free breakfast was better than most, the staff was very friendly.

plenty of space for our family, great breakfast, great location, pool

the pool has been broke for over a year. fix it

didn't stay for breakfast as we had a 10

asked for a early check in which was no problem, room was ready when we got there

friendly, helpful staff. excellent breakfast

our kids loved the pool

breakfast was as good as they could do during covid. room was clean and comfortable.

pool was nice as was the fitness room

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

pool was shut down but oh well

pool area was small and no hot tub.

my family came and stayed with me and the children enjoyed the pool

i didn’t eat the breakfast, we didn’t wake up early enough.

didn’t get to take advantage of the breakfast, but the staff were exceptional and kind

great breakfast in the morning

the grandbabies loved the pool area and the free breakfast

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

we felt very at home with the kitchen area and couch

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

gym is in an old kitchen and the breakfast is not fresh

the breakfast was excellent!

only thing we were disappointed with was how cold the pool was

this isn't a super important amenity but i was a little disappointed to find there was only a pool

good grab & go breakfast, spacious room, great location.

pool was not open due to the covid

clean, comfortable, friendly staff, good breakfast well stocked.

breakfast was great

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

the breakfast was awesome!!!!

pool was a little on the cool side

kitchen equipment needs to be restocked - dishware for only 3

breakfast was good and coffee in the lobby was a great perk

we enjoyed the friendliness of the staff, the spacious room, and the quality of their breakfast.

my only suggestion would be to check more closely on the temperature of the breakfast food

since it was a studio, we liked that we had access to a full sized fridge, stove and kitchen sink

the complimentary breakfast and coffee were both very good

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

breakfast was wonderful and the breakfast staff was so courteous and friendly

pool was a little small but that's it.

very quiet, nice desk area, gym

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

the staff were very nice and the rooms were great. loved the kitchenette.

the breakfast, the rooms, the pool, the location.

we were surprised to see that the kitchen was fully stocked with dishes and cooking utensils

fitness center was very nicely equipped

good breakfast alot of choices

the pool was significantly over chlorinated.

breakfast always could be better, but that's not a complaint

it looked very well kept and the breakfast was delicious

breakfast was good

very friendly staff, very clean facilities, breakfast was wonderful!

location. breakfast.

the breakfast could have been better

staff at breakfast

location, appearance, breakfast was offered at 6am on a saturday!

handy to have the kitchen facilities

we enjoyed having a couch and a kitchen

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room

only bummer is outdoor pool and hot tub

very clean and up to date! the breakfast we great as well.

i wish it had a pool or some outdoor area to just relax a little

no pool

breakfast due to covid and when i asked for a receipt they gave us something that said we had

with the cleanliness and the statements made by baymont online meaning there was a continental breakfast online the only issue i had was i was understanding of $54 charge not $75 so my brother

breakfast was absolutely amazing

great location for a nights stay. clean, comfy room, great facilities and great pool.

pool was spotless and stocked with plenty of towels

the hot tub was amazing and our granddaughters loved the pool.

pool was great

the smell of chlorine from the pool and the noise from the pool.

fitness room

pool, sauna, fitness room

bedding is awesome, breakfast terrific.

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

vegetarian options at breakfast- need recycle baskets in the rooms and through out the

clean room, breakfast, quiet and peaceful

breakfast had a lot of options and staff was very friendly. room was clean and comfortable.

staff kept the pet fee a secret right up until i checked out

free breakfast = money saved. clean place and nice staff! place was very easy to locate.

on towels and bedding and carpet

that the pool wasn't open. :(

we love the pool

nice hotel. waffles for breakfast was nice.

was very warm and the parking space was in need of repair also unfortunately the pool was not open

the pool was nice, but a bit cool, but we were only in it after 7 and the cooler part of the day

staff was extremely nice and accommodated an early check in

breakfast could've been better, but i think covid ruined it, appreciated the packages that front

nice small outdoor swimming pool

no indoor pool thought it was indoor but disappointed in that

all things maybe the pool could of been a little warmer

handrail and the ladder on the swimming pool were loose and completely unattached from the

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

very nice hotel! pool was nice as well as the games available for kids/adults to play!

i liked that you had a big pool and hot tub and a game room

the hotel was very clean and modern. the breakfast was amazing.

the pool time slots we felt were a great way to allow people to safely utilize the amenities

that the pool hours are 10am to 10pm.. should be open at 7

room overlooked the pool and was right above the breakfast nook

wish they would have their breakfast items out by 6:30 am so we could get more than just coffee.

really enjoyed pool hot tube breakfast and location. great place to be.

room overlooked the pool and was right above the breakfast nook

the pool, fire pit, grills and laundry are a plus

good breakfast, endless coffee and tea

add jacuzzi in the pool

good breakfast options

amenities were great; ie, pool, fire pit, grills

location was close to where i needed to be

wasn't coffee available during the last 20 minutes of the designated 'free continental breakfast' time slot

breakfast ended too soon

room was cozy...staff friendly...parking was safe..well lit

well lit parking, staff was helpful and courteous

clean, indoor halls, good breakfast, friendly staff!

the treadmill need to be updated. we did not use the pool.

breakfast was great and lots of choices, staff very pleasant

is one of the dog friendly hotels that only charges $25 pet fee that was available this weekend

breakfast. poor selection of items and food coffee very good

great shower, kitchenette, breakfast, pool, quiet location, comfortable mattress.

breakfast was sub-par

breakfast was warm, good, and had a variety of food

our room was spacious and had a full kitchen complete with plate silverware and cooking utensils

our kids loved the pool and hot tub

always a bonus having kitchen amenities

amazing breakfast, pool/hot tub, and rooms!

everything was incredibly clean and the breakfast was great

appreciate that both breakfast and dinner were served, it was so convenient, especially with kids, the facility is very clean, very well maintained and quiet, dogs are allowed and we had one

pool was super nice

enjoyed the sports bar and grille

pool is warm, indoor/outdoor hot tub is amazing

don't do continental breakfasts, but they are attached to a sports bar and grill, that i believe does breakfast, though not for free lol

making sure we had a crib, extra towels, and offering us a late check out

the pool was good and the fitness center was good too

number of parking spots for your car in the immediate vicinity (less than 100 yards) of the hotel was limited (-)parking, only about 10 spots on site and than you had to park in city lots, which were almost (+) the parking was so easy and free and we even could use the pass in multiple lots (-)parking was very poor (+) free parking outside close to building (-)parking was a little challenging, but not bad (+) once we parked in the free parking lot we didn't need the car until we departed (-)the parking but that is common in that area. (-)parking is an issue, but not a huge problem (-) one last item is the parking lot could have been plowed, so the parking spaces would be safe

pool and spa was open, friendly staff, clean room, hot breakfast and location.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

clean pool, easy access from road. staff was really nice.

the continental breakfast was delicious and had different warm options all three mornings we stayed

nice shower, separate bathroom, great location, free parking

i wish the bar space was bigger. an outdoor area would be nice.

parking is very good

parking was easy and it is located close to everything

had coffee bar and refrigerator

the kids loved the pool it was very clean

pool/hot tub area was awesome

the pool and hot tube closed but i understand due to covid and city in phase 1 of opening.

super cute ! clean . pool and spa were nice.

the inside leading to the outside jacuzzis as well as the home cooked breakfast!

my daughters ages: 21, 20 and 16 were planning to use the hot tub and swimming pool but little kids were running around with water guns at 10:00 p

the game room for the kids was fun. please keep it up!

pool was nice

very accommodating to our request for late check out

location was close to hope college, ottawa state park

breakfast was fine, could have used a knife to spread butter on bagel but maybe they had run out

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

a pool and breakfast too i’d go back in a minute

my family enjoyed the pool

breakfast was delicious and kitchen staff was there to put out fresh food when needed

the shower. the breakfast. the beds.

the pool was smaller than i'm used to; you can't have multiple families in there at once

regrettably it was utterly overrun by screaming children throughout the first floor, the fitness center, the lobby, the elevators and the halls

friendly staff, helpful, clean, good breakfast

the pool was disappointing.

comfy clean and breakfast

very helpful, from assisting with large amounts of luggage; making sure the kids had help with breakfast (and very kind about cleaning up with us); to helping us with quick routes with out

covid so no breakfast. but they had bagged items up for you to take. so nice of them.

beautiful warm pool according to the kids

loved that kids are aloud in the work out room

the towels were not refreshed in the pool often so we had to go get our own.

the only inconvenience was having to schedule a pool time

and the breakfast buffet was extraordinary

the exercise facility and the breakfast were very good.

pool was very small

breakfast clean and pool

have access to a gym [some equipment broken or not secured properly), a pool and an

there were always people carrying baskets of laundry to other floors

morning, there were people congregating in the parking lot

clean has a little gym people at the end of the day were nice and helpful

tub and pool

staff were helpful. gym has good equipment.

the breakfast was nothing special.

we enjoyed the pool and that social distancing rules were being enforced.

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

pool closed

parking lot was a bit raggedy

pool looked nice but didn't have time to try it

on the outside and have a lot of lights all around the property at night becuz of the area the pool needs a make

pricing, indoor pool, breakfast

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

wasn't their fault, but due to covid, the pool and fitness center were not open and the breakfast was only cold

location for breakfast was great just didn t have much of a selection

need a shuttle or something to casino for guests. that s all there is to do.

is quite lacking)

breakfast was great. desk clerk lori/laurie

rooms, full kitchen comes in handy when traveling with a family

so reasonably priced for a nice kitchen area, along with king bed, and nice bathroom

there were no greeting cards in our room with hotel information/ wifi passwords or important phone numbers

was clean and kitchen fully stocked

the free airport shuttle

the pool was surprisingly large and felt very safe

the gym was decent for the size of the hotel and they had a nice outdoor seating area

didn’t have a great signup procedure for the usage of the pool and my kids had to leave earlier than expected

thought breakfast selection would be a bit more

cleanliness, staff, breakfast, swimming pool

breakfast was good, location was great for the activities that we had planned

we were accommodated for an early check in up to 1 hour which made a big difference in our day

could use more variety of breakfast

the gym has 5 pieces of equipment - all in great condition

beds, excellent shower, cold air conditioning, good choice of breakfast items

nice place, pool ,hot tub, free breakfast, walking distance to a very nice bistro with a full bar and only 10 min to bittersweet

the pool was cold.

pool was closed for no specific reason and was one of the reasons i booked it

restaurant and bar onsite. shuttle to and from airport.

breakfast was not that great compared to the free breakfast we got at the holiday in holland mi

didn't have breakfast.

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

the bed was very comfy, full kitchen as this place caters to extended stay

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

room was much larger than i thought it would be and had a it’s own kitchen!

lightbulbs in kitchen ceiling were out making it hard to see

some of the kitchen supplies were not in the room as when i stayed here before.

close to resturants and stores. has a kitchen and living area in the room.

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

the new beds are amazing. our room was nice and the breakfast was great quality.

the free laundry machines and mini gym were a bonus

room was big and free parking

the rooms were great, the bathrooms and water pressure were wonderful, and the grounds

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

jenna was amazing and hooked us up with an early check in

tons of space in the lobby and a beautiful bar area as well

there is even a sports bar across the parking lot

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

the breakfast was kinda gross for the adults and kids

that the place was clean and the fitness center was open.

there were usb charging stations for the kids stuff

it was ok breakfast was not great the fitness room was missing lots of weights

they ran out of meat for breakfast very early and didn't replenish it.

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

i loved the indoor pool and exercise room.

staff were friendly. breakfast items were great.

the noise from the laundry room next to our room (219).

great staff, clean room and breakfast

their airport shuttle is not up yet, but they more than made up for the inconvenience.

no shuttle

free shuttle ride to the airport. ac worked great.

late check out

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

also i requested a late check out when i booked, yet when i inquired about it the evening

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

they were able to accommodate me for an early check in as well as a late check out and where overall just very

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

super nice bar by the lobby with really good food

and the food at the bar was wonderful, had the shrimp and meatballs

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

i had the best margherita of my life, truly, at the bar right after i checked in

good size tv and the kitchen area is always nice

clean, great breakfast and staff very hospitable

pool was a bit too cold

very nice !! big room, nice pool and great breakfast!!

the breakfast was adequate, but the room was great

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

shuttle drivers were very nice and friendly

pool area was crowded and the room had no fridge

the company provide a shuttle service

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

clean. breakfast good.

breakfast was great

breakfast was mid

the staff were wonderful, breakfast was good.

i also like the pool area, spacious and clean

room service friend was allergic to cheese and his andwhich had cheese they said they makr a new

and fitness center were really nice

no microwave or room service

swimming pool was well maintained with nice clean deck and sitting areas

need an ice machine on each floor instead of having to go to the bar to get ice.

the bar area looks cool but haven’t tried it out

didn’t include breakfast with the rate but that wasn’t a big deal as they do have a little bar and serve food

friendly staff and great food in the bar / lounge area!

onsite bar and restaurant were a great option

friendly and helpful staff, hotel bar was great and breakfast was well done!

ud83dude06the pool could be bigger.

but the people who greeted us, served our bar drinks and handle the breakfast buffet were fantastic

the pool was not clean. there was stuff floating in it.

there was no room service, had to travel down to the bar to pick up my food order.

i was bummed that the pool wasn't open.

clean rooms and hotel. pool was nice. room service was fast.

and gym were nice , and the shower was very clean, new and nice

i also enjoyed the gym

or that room service was a thing here

everything from room to pool was well maintained and clean

to get down to breakfast before 10am

boiled eggs in the breakfast box were incredibly weird

the pool was over crowded and was not heated as it was stated to be.

good location, clean, nice pool.

the bar was not opened.... no bartender. small flat screen for the room size.

there no bar like advertised

nice the the bed was comfortable and spacious very clean & spa tub by swimming pool is a plus breakfast is a plus

equipment in the gym-broken treadmill and a tv that blared amc or infomercials with no remote or ability to change

they really need to update the pictures of the pool area

complimentary breakfast

gym and great view of downtown grand rapids

pool gets crowded but opens at 7

location, friendly staff,clean, nice pool area

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

best pool ever clean and very family friendly

breakfast wag good, i wish they served bacon

course i wish the pool had been open so we could have splashed around, but it was closed due to state governor

was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was close to everything

breakfast area and adequate items

in the parking lot

they had free breakfast

i wish breakfast was included in the stay, but not a huge issue.

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

good exercise room when it wasn't overrun with unsupervised kids.

airport shuttle runs every 30 minutes like clockwork

airport shuttle

great location to the airport, timely shuttle!

to the airport, terrific airport shuttle service

the pool was super cold the kids couldn't even swim

the laundry room was nice

kids were using pool deck as a water slid sliding into the

the breakfast was great.

booked for my college age kids weekend away

clean ,updated ,shuttle, parking,pool breakfast variety, suites

typical marriot continental breakfast enough to fill you up

great breakfast

i enjoyed the friendly staff and my kids enjoyed the pool

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

we used the gym and pool

the pool and hot tube was relaxing

the friendly staff to the hit breakfast every morning, this place is one of my favorite places to stay

the fitness room had a strong mold and mildew smell

staff and pool was open.

the exercise bike in the fitness facility needs replaced.

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

no pet fee is a bonus as most area

the complimentary breakfast was pretty good

wish pool was bigger

the pool and hot tub area was amazing and the breakfast was great!

awesome view, love the breakfast and pool

breakfast was restocked quickly and frequently; our made to order food was good

shuttle to downtown venues

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

great pool and hot tub, felt very safe staying there, and the staff was awesome.

loved the pool and hot-tub

the breakfast was great. and staff was helpful. a lift ride to venue.

the kids around made a lot of noise in my next-door.

clean, awesome pool, kids loved popcorn. great breakfast;

would have been perfect had it not been new years eve and really crowded with families (kids)

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

wished the pool had and adult only hour and the alcohol could have gone a but longer too

convenient location and great breakfast, friendly staff.

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the

there was an inside pool and work out

staff at the front desk is super kind and helpful, the rooms are very clean, the pool has an *actual* deep end unlike most that are only 5ft deep

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the freeway, but you dont

the hotel was clean and the staff was amazing. the breakfast was a great value.

pool even though it's advertised

the layout was kind of odd as you entered it through the kitchen bathroom

close to airport. pool & hot tub. breakfast & only $15 shuttle fee to gerald ford airport.

was there for 11 days, i needed to use the laundry