pool was open but cold, according to my family

like the hotel staff and the free breakfast and the room was very clean and neat

wifi was slow

parking for standard size vehicles was never a problem

breakfast was not great, who uses powdered eggs anymore

also, i wish the pool was open, i guess the weather was an issue

more parking areas.

pool not in service

i would like it if the pool was open later.. they close the pool at 10pm.

didn’t like that fact that there were some kids right a above me and they were running and jumping and i could hear them

very friendly and helpful staff. good breakfast options. room really clean

pool was closed and it was 88 degrees!!

i specifically searched for a hotel with a pool and got here and it was closed and green.

the swimming pool and comfy beds and breakfast and ice was in a good location

location, price, breakfast and staff

the breakfast was delicious, and the pool was outstanding for the kids

very clean, great free breakfast, and professional, friendly staff

was no room service during our stay

the wifi did not work at all and i was traveling for business

room seemed smaller than what was promised and we had two kids

chose the hotel for the kids to use the pool

pool, breakfast, refrigerator

the pool was empty with green slime at the

pool was green and not usable

swimming pool not usable on looking at that alone i realized i made a mistake

dirty bad smell hot air all broken glass corridor dirty ladder beggars dogs cats dark parking no camera no

the property was trashy with what seemed like homeless living in the parking lot.

dirty bad smell hot air all broken glass corridor dirty ladder beggars dogs cats dark parking no camera no

the pool was a little small but, the kids enjoyed it.

we ordered room service this time and the food was excellent

he was very attentive and played with my three kids while i got my things together

i had to come out of pocket for additional things such as parking fee, breakfast for me and my kids and the room was not clean prior to my arrival

i have a room service charge that wasn't mine.

was clean, more than adequate kitchen supplies, and it was off the freeway so i felt much safer

only problem i had was the breakfast;i loved your room and the shower was great;loved the kitchen

really good food and gym as well

very nice room, very spacious and clean, including kitchen and great location.

above average complimentary breakfast

i loved everything about the westin hotel. the food was delicious and the spa was superb!

spa is lacking

everything is was outdated. the room was outdated and the pool was dirty.

the gym was clean and well equipped

only thing is the hot tub on site should be available for the guests not just the spa customers!

breakfast and complimentary coffee also very good

the morning staff and breakfast was very good

clean gym, big room super nice staff

we also utilized the outdoor pool and the gym which are well maintained

clean great breakfast nice comfy beds

the ice machine was broken. the breakfast was a honey bun and coffee. i am diabetic.

also the laundry facilities are not working as advertised on the website

conditioning in the room wasn't the best and the breakfast consisted of coffee and a honey bun

honeybuns and coffee for breakfast. the pool was out of order. the hair dryer didn't work.

the only good thing about it was the spa tub

the only bummer was the pool was closed. due to the corona. everything else was perfect.

the rear sidewalk next to the pool is pretty narrow for entering and exiting the hotel building, particularly with luggage

breakfast was fine

just that the pool wasn’t open

i was beyond pleased with the front desk clerk(i wish i remembered her name) as well as breakfast and the cleanliness of the entire facility

soap dispenser was far from sink for kids to reach

more breakfast options, the pancake station wasn’t available and they didn’t have cereal for kids, but overall i would still recommend it

there was no alarm clock in the room or laundry bag

the kids on the same floor was very noisy and not controlled.

location; great breakfast; very friendly staff

my two kids and i left with bite from some sort of bed bugs

breakfast was wonderful - large selection of both hot and cold items

very nice hot complimentary breakfast

spent some time by the pool which was very well taken care of

nice pool area with bbq grills and fire pit

room was very spacious with a full kitchen

there were clean towels and soap, and the laundry facilities were reasonably priced

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

the bagel breakfast

not many hotels had the breakfast included, so that was a real bonus!

yet you can't hear the main road from the pool area

breakfast options

would have liked a full breakfast.

laundry room was out of order, i had to clean my own room like make bed and vaccum, first shift a

value, clean room, outstanding breakfast

early check in.

good location and easy to park trailer.

the pool closed at 8p. most, normally close @ 10p

ran out of jelly and food was low on friday and the pool could have been alil cleaner had leafs in it

pool was down which really disappointed my kid

just waiting for the pool to open

walking distance to coin laundry

the pool was dirty, only 1 ice machine worked, and the breakfast was over about 8 instead of 9.

the last hour of the pool could be reserved for adults

the indoor/outdoor pool and hot tub was a great bonus

breakfast was enjoyable, hat and tastey. room was very clean and well maintained.

gym, pool, comfortable bedding

the gym was good and laundry room perfect

liked the wine and bar and eating area. beds were comfortable except for pillows!

when reaching for my towel, after showering, the entire towel bar came crashing down

like the pool too

she was so sweet to my kids

pool looked like it wasn't cleaned for days

and bar on site

our granddaughter had a great time in the pool

room service was good too

easy to maneuver in parking lot

location, indoor pool, gym and a restaurant.

excellent hotel clean rooms first class breakfast ud83dudc4d

additionally, it stated it had airport shuttle…that wasn’t true either

the breakfast was fantastic! the employees were very nice. everything looked very nice.

the staff was very friendly and the breakfast was delicious.

the comfortable bed and breakfast

it was a little loosey-goosey around the pool in terms of social distancing and smoking.

kids were running up and down the hallway and at 3 am i heard a loud slam followed by running which

the kids loved the pool but the pool area and seating was pretty dirty

clean, very comfortable, amazing swimming pool and fitness center, plus dragos right next door

hair in bedding and in bath tub dirty room no pack and play for kids

pool not available

the breakfast was nice and the bed was fantastic

the pool is inside but not temperature controlled so it was closed.

very clean. great breakfast.

breakfast, room, and gym was good. staff was welcoming.

the pool wasn't operational at the time and we planned to take a swim while there

no pool

bathroom wasnt clean, and had to ask and wait 10 mins to get pool towels

the pool didn't smell like it had any chlorine in it so i was worried about swimming in it because i

everything was great from breakfast to room clean and check in staff etc.

space, pet friendly and free guest laundry

the beds are too small for a couple, the pool needs some repairs but everything else was nice

staff didn't know where laundry room was located had to call someone else and ask where it was

great location. we loved everything from staff, breakfast, view & location

the sign said the swimming pool was open until 10 but they came out and closed it at 8

airport shuttle and the staff

the shuttle service was very helpful and the shuttle driver was very friendly and professional

the gym room and the rooms being upgraded

so being above the parking lot you could hear everything

it would've been nice if there was pool access. due to covid-19; the pool couldn't be utilized.

the room was clean and it was a surprise to have a full kitchen

i like that it has a stove and i can cook my breakfast b/c i never make it down for free breakfast

didn't like the pool was closed and that there wasn't any breakfast the next morning

specks in the pool made you think you were stepping on something sharp it kept poking my feet like as if the pool

pool cold...

the inside pool and the staff was wonderful

i wish the indoor pool could have been heated.

like the fact we had to wet the lobby up walking threw it to get towels once we got out the pool

i had been sent an early check in email at 9am and then the cancelation at 3pm

the rooms where so nice and the breakfast was wonderful

enjoyed the dishes and pots in the kitchen area and the full fridge

room was exceptionally cleaned, it has a basketball court and pool.

breakfast pretty much everything

love that the property has a wonderful pool, a large breakfast area, cozy outdoor seating and is very close to several different

it was new, clean, and pet friendly. it had a good array of breakfast choices, which were free.

breakfast set-up

my son loved that the pool stayed open til 11 most placesthe pool closed at 10

the only thing i can think of i would have liked is some fresh fruit available for breakfast

no breakfast, the hotel was nice and clean

breakfast could have been a little better. overall, everything was great. i can't complain.

bring back the breakfast please

breakfast, pillows feel like bricks, shows need more pressure and hot water

staff very friendly, best coffee & breakfast and the room was large, clean & comfortable

breakfast was just ok. everything else is a 5 star.

the breakfast need more attention

more fruit fir breakfast would have been wonderful!

very clean. we arrived late and left early so didn't get to try the breakfast.

our room faced the outside pool/fire pit area which was noisy at night

pool is closed but i understand why

kids enjoyed the pool

pool is closed and no breakfast

it rained so i couldn't get in the pool!

the pool

outdated rooms, small pool, breakfast wasn't good.

pool was not even the same pool as in the advertisement, and it had been drained

the breakfast selection was excellent, something for everyone

the breakfast was outstanding!

the laundry facility was not working and our kids had to have uniforms washed for the next morning

breakfast wasn't so good. bad section.

booked online for a room with a spa bath, and there wasn’t even any spa bath

liked the cleanliness of my room, the hotel breakfast was so good that my husband had a second plate

the pool and spa pool were green and disgusting

the breakfast was wonderful

pool was nice

breakfast pool

no towels at the pool

the pool area was very dirty

not the parking place when you have a boat

breakfast was great and the location central to different travel route options.

property needs a fence around the parking lot to make guests feel secure

good breakfast.we were given a late check out .redeeming quality

quiet and clean. breakfast selection was great.

big tasty breakfast

the bed was so comfortable, i couldn't get up to eat breakfast

the bed and breakfast

horrible breakfast

the hotel was close to some restaurants, and they offered a free airport shuttle

breakfast was amazing. everyone so friendly. gym was nice.

the kitchen

the breakfast was very good! the hotel was very clean and the staff very friendly.

everything was great but the pool was pretty chilly.

were so comfortable & breakfast was good; we had a queen suite & if i had k no own it came with a kitchenette i would have brought food & cooked in the room

it was good - easy to get to. everyone was nice and helpful. breakfast was very good.

breakfast was great, location was excellent. i only wish you had a pool.

the staff, guests, the area, rooms, breakfast, and etc

loved having laundry facilities and the room was spacious

room had a small kitchen if needed.

breakfast was great

had the pool closed down for cleaning with out making people aware prior to booking

i liked the location, the cleanliness of my room, friendly staff, and the breakfast.

the staff was attentive, especially the employee who service the breakfast.

i loved the pool… i didn’t have a chance to get breakfast.

pool nasty with bugs.

cleanliness, lake view, breakfast

breakfast attendant was great

the indoor pool was awesome

the water temp of the indoor pool was ice cold and the air was blasting couldn’t enjoy

breakfast could have a been a little better

the combination of water ban and pandemic had the breakfast and cocktails pretty much shut down, but we were well taken care of

staff is always friendly. breakfast & late night snack bar is great.

it is very clean and well kept. the breakfast was awesome, with a lot of variety.

very clean and breakfast was fabulous

kids loved the indoor pool

the pool is heated and the staff is great

the complimentary breakfast was superb so tip them well they deserve it

i always love the hotel bar and made to order omelets

pool is huge must have a reservation for a time slot

i didnt eat breakfast

breakfast is not included

buffet at breakfast could have had more options

no free breakfast

breakfast charge wasn’t posted and it was high price for what was offered

the clientele were nice and the gym was perfect

pool gate was wide open the the parking lot and there were men drinking out by the bbq grill

breakfast, space in the room, cleanliness of the hotel

i loved the kitchen and the beds were comfortable

kitchen facilities(included everything we needed)

great breakfast

necessary amenities, very nice pool area, great breakfast, and very friendly and accommodating staff

pool.

noise at the pool after 10 a little loud but really no complaints

pool was a little small. breakfast selection was limited.

very clean and quiet and the breakfast was great!

staff was very nice and kind, breakfast was great.i would absolutely stay here again.

friendly staff, good breakfast loved the warm cinnamon rolls

lean, spacious, quiet . free electric car charging!!! good breakfast

the view of my room comfortable clean great breakfast

pet friendly! clean. exercise gym. laundry. kitchenette.

the kitchen was a nice touch in our room to have breakfast in

there is no free breakfast, but the rooms have full kitchenettes, so you can prepare your own food

i love that it has a desk space to work and the kitchen for meals i. the room

it had a kitchenette with a full-size refrigerator/freezer, microwave, single burner cooktop, sink and pots

clean and courteous staff. also they also had a good breakfast.

fitness center had good treadmills

family and i really enjoyed the pool time

the pool was small but i’m guessing it would be a better fit for working travelers

easy access location and the best variety and type of breakfast

good place allowed late check out

we don't eat breakfast any day there.

needs better choices for breakfast. larger area. coffee pot that works!

good beverage, breakfast bar

we didn't get up to go see about breakfast

breakfast

they had breakfast.

there was no breakfast.

no continental breakfast as advertised, only black coffee with generic powdered creamer

the breakfast they run out at 7 and don't cook more

breakfast looked like it was the usual make your own waffles but we did not stay for that so only

loved the swim up bar lazy river and roof top bar. food was good.

i ordered chicken wings from the bar and they looked amazing but they wasn’t cooked all the way

i did enjoy the poolside bar as well as the amenities of golf swimming in the gym

brand new beautiful facility! loved the room, everything new and chic. also loved the bar area.

too bad i couldn’t get in the pool with my kids like i wanted to but i will return and try again… they really had fun

didn’t notify us that pool was closed & no breakfast due to remodeling

no breakfast and the pool wasn’t open. pool needs a lot of tlc before it can be opened.

the pool was “never “ available

liked that it had a gym and pool and the beds and bathroom were clean

pool was locked and closed

i could if brought my kids

the bar was closed at 6 pm eggs were dry

hotels i have stayed in located in the area at the same price offer a breakfast bar or something of free

bed was very comfy. hotel very clean. liked breakfast, bar area and outside courtyard

the pool was nice as well

free breakfast

equipment worked but it wasn’t stocked with towels either of the two days that we accessed the gym

nothing have complimentary breakfast i paid almost 200 dollars with know free breakfast

should offer complementary breakfast

i wasn’t able to enjoy any of the amenities because of social distancing because the pool had a big crowd and the fire pit area

breakfast was very good for hotel food

the breakfast was delícious

the kids loved the pool and the breakfast

breakfast was great and the man working it was outstanding! he was awesome.

were pulling a trailer and there was plenty of room for us to park our truck and trailer in the parking lot

i liked its proximity to river oaks hospital and there was a stackhouse in the parking lot.

did not like that the swimming pool was outside

outdoor pool

small rooms...limited parking....

this is a spotlessly clean hotel, with a efficient friendly staff and a lovely pool.

clean. friendly staff. free laundry facilities. nice exercise room.

the little kitchen area; a scratcher-sponge would have been helpful for washing up and wiping the sink and

kitchen

laundry is super handy

my kids loved the kitchen and full sized refrigerator.

loved that the room had a kitchenette with a large refrigerator and sink

i love the comfort, breakfast, and the atmosphere. this is my go to hotel when i am in the area.

i was charged a pet fee without being told there was a fee

the kitchen area had a microwave, fridge and freezer and was stocked with dishes and silverware

it was a very convenient location. i love the small kitchen with the bigger refrigerator.

easy check in, very clean room, comfortable bed, above expectation complimentary breakfast.

just wish the facilities like the pool & gym were open & that we could’ve have breakfast

they are not offering breakfast due to the covid-19 threat but thankfully i booked a suite with a kitchen area and it was wonderful

the breakfast staff could have been more friendly and helpful, they helped some and not others.

beautiful and roomy suite. the gym was convenient and had nice equipment!

the hot breakfast and the room

enjoyed the pool area with my grandkids

the hotel and pool were clean. the breakfast was great, and the location was fantastic.

great breakfast and location.

had to go next door to another hotel to use pool

the breakfast was great

very clean, comfortable, newer hotel. full hot breakfast.

great location and breakfast. everything was perfect!

the service and breakfast

good breakfast selections. felt safe. room was good. front desk staff very helpful.

happy they had breakfast

there was a major issue with entering the parking lot there were huge holes in the pavement.

plenty parking

no hot breakfast -no eggs/cacon onky toast

parking was on-site