this motel has a great kitchen space for use by guests

shared kitchen friendly staff clean

place to stay, staff is very friendly, a good kitchen

nice kitchen

the provided cutlery in the common kitchen area is very outdated (e

pool is working as well as hot tub

good breakfast provided

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

loved that there was a washroom in the pool area.

the pool was excellent

small swimming pool but good for kids

kids running around. pressing buttons on the elevator.

pool and gym very small. breakfast line was so long we left.

i loved the temperature of the water in the pool easy control of the air

hard to sleep with kids running in hallways, ppl yelling

were no laundry area to clean clothes that i needed to wear for the 3 days

everything. but the pool was too cold to enjoy

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the

have a grab bar in the bathtub wall

kids enjoyed the pool

just to hot in the breakfast room. also maybe could be a little bigger. the room is very small.

poor breakfast

my only criticism would be that the breakfast area was too crowded with bus loads of kids

food selection was already depleted not even halfway the breakfast time

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2 for washer, $1

breakfast was just phenomenal

close to where i needed to be & a great free hot breakfast! friendly staff too!

good breakfast. beds were clean comfortable. staff were very good.

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

surprisingly large assortment of comtinental breakfast

the bar was fun

were friendly, onsite restaurant and bar

smell of renovations in the pool area that seep into the gym next door

small garbage cans for having no room service for three days

called in for early check in, polite staff over the phone

breakfast included. new hotel.

staff are friendly and helpful, very clean and good value for the money with the free breakfast

hotel, great breakfast, all clean

totally impressed with everything.. check in, parking, room , breakfast and check out

excellent fresh breakfast and well stocked.

was a beautiful room and the view from the pool area was incredible

pool... towels were the size of a hand towel. fine if i was a toddler...

has everything for a family! pool, laundry, near by mall and restaurants

the bathroom and kitchen sink looks old and no breakfast.

the on-site restaurant and bar had good food

clean, big room, pool for the kids and free breakfast. breakfast was better than expected.

because of which i had to bring water from my room for the kids during the rush hour at the elevator

vel 4) as the swimming pool and gymnasium which made it really convenient for us

pool hours are amazing it s open until 11:00 pm

not to mention, the breakfast was great

breakfast was included, we opted to go out to a restaurant for a better breakfast as it was more of

a lot of choice for the breakfast

for my wife, the gym was adequate, but she would have liked to have one or more machines for legs

floors were always wet and slippery due to the location of the pool and people letting their kids run wild and not dry

breakfast was average and would be better with more selection...

entire hotel is pet friendly and this allows you to book a room with any type of discounted website and simply add

inside was fantastic, the breakfast, the room the bed the pilots i recommande the people to visit comfort inn

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

met our needs and the breakfast was very good

breakfast was delicious, but coffee was completely gone at 9:40

some odd meat paste or something with the included breakfast

gym access and breakfast included

breakfast was good with too many options

staff very nice, clean, comfortable! the free gym next to it is amazing!

spa experience was outstanding! personnel very friendly and helpful!

parking free however hard to find

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

loved the spa area

the pool wasn't open

5-15min to get outside i don't think this can be changed but the spa is too hot in the summer, a pool would have been

late check out at 1pm...thank you, the bathrobes!

spa experience was outstanding! personnel very friendly and helpful!

i like spa and it’s close to promenade

restaurant served delicious meals and sauna/spa were relaxing

had a room with a kitchen & we loved it

location, price, free parking, cleanliness, customer service, everything! perfect for couples!

the pool was clean, free parking

a convenient location just 15 min away from downtown ottawa and free parking

kitchen was great; 2 bedrooms plus sofa bed in living room

hotels downtown or in hull where hotels often charge extra per day for parking

have stayed here many times and we have a favorite room, the queen spa room

ibrations of machinery near rooms, don’t if it was related to laundry activities)

great breakfast. friendly and efficient staff.

spa suite

great , clean , nice pool !!

from the outside of the hotel hall way has been painted a depressing dark grey & dirty carpet kids playing in parking

dead bee inside room and dry leaves, given that 2 small kids along with us

only inconvenience, really, was that wifi was poor, and i was unable to stream music in my room

from the outside of the hotel hall way has been painted a depressing dark grey & dirty carpet kids playing in parking

old, the adjoining room was awful why would you put kids beside two seniors in next room

breakfast was their standard, plenty of food, and welcoming staff

pool

clean, quiet room, friendly staff and good breakfast.

check in was easy, the rooms clean, the pool perfect for the kids, nice gym, and delicious breakfast

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities, lovely breakfast and also quiet location

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

everything about the hotel is quite new, which is very nice with gym facilities particularly

the gym was awesome too

location, quality of the room, gym, pool, quality of food

loved the early check in as it allowed my family to rest after a red eye

the breakfast was amazingly well made

they were very accommodating about an early check in and a later check out

clean, quiet, late check out option, good parking

excellent breakfast

secondly i ordered room service, it came without a cover on my steak dinner which during these times regarding the

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when i went to go pay it didn't go through they never told me that i couldn't use them a

didn t like that the mini bar wasn t free with the room regarding the price you would have thought that the minibar is

there is only a small gym and no pool or hot tub which would have been nice.

the gym is well equipped and the pool was good as well

we accessed the wifi without issue

pool water was too cold

would be nice if the hotel had a decent bar or cafe attached to it

the gym was well-

nice clean gym amenities with great views

coming into the gym to play on the machines accompanied by there parents

amazing espresso bar and breakfast

and the roof top bar lounge was lovely

a beautiful hotel, rooms with a really nice aesthetic, gym on the top floor, great staff

no shampoo or conditioner in the bathroom but there was bar soap so no big deal

perfect location, pool and parking

very comfortable, clean room, great pool and gym on site

very clean, spacious with friendly staff. pool and fitness center. close ro many attractions.

poor gym, no nice breakfast

note that they also have a fee for early check in

g gym, pool) cater to everyone s needs, location is right near the main city of ottawa

got the last two, thin towels at the pool

the room service was good and fast

gym facilities, hot tub, location, bar in lobby

no rooftop bar or lunch restaurant no outdoor pool or lounge area

vegan options for room service.

fitness and sauna open 24/7

liked queen beds instead of doubles and was disappointed to find out after we got there that the pool and gym were

a second gym in the squash section that they don't talk about and which is better than the pool fitness center

room service came fast

we used the bar and found good company and drinks . with a comfortable ambience .

is dirty balcony had cigarettes the heat was on and couldn t be controlled the staff and room service called my cellphone and the room from 10 am and knocked

the kitchen was fully furnished and ready for cooking

location to trails is good. staff friendly. early check in was good.

kids always love their stay here - bonus pool and playroom, plus staff is very friendly when seeing

kids liked the pool

lovely bar with friendly staff - kevin the barman was great

wife and kids cycled to the history, nature and war museums, and the location was perfect

quick checkin and checkout, prime location, nice pool and hot tub

great cocktail bar with a good coffee shop also convenient for early mornings and late nights

the pool was a big hit with our kids and we went swimming several times during our stay

my kids were so sad we couldn’t stay at the hotel longer

the kids really enjoyed the beautiful art deco pool

should make an effort to seat families and kids is a reserved section of the restaurant

connecting starbucks wasn t open first thing in the morning but you can order room service if you d like something from there early

slow wifi

have been nice if they specified that the pool was only available to fully vaccinated people

great in-house amenities such as the pool, restaurant and starbucks

room service is very expensive

wifi password changed while we were there so we didn't have access until the morning when we

well located, super comfortable, nice space for kids (basket, ping-pong)

should have a paper in rooms or on elevator that says pool on 3rd floor

wifi didn t work in our room and the casting/ screen mirroring was unavailable even though there

i was not feeling so good one morning and it was luxury to lie in bed in robes, order room service brunch & watch the kardashians, just like we would at home

we were able to do laundry and cook a meal

gym and pool table

comfy bed good cooking facilities , laundry facilities

you could live there, it has it all - kitchen, washer/dryer, dishwasher, microwave, coffee maker, stove/oven and kitchen supplies

gym, lounge with a view, meeting rooms etc

great place, great staff, great location. great gym!

are clean room looks nice and tidy the room service was delicious and the customer service is excellent

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

only being allowed to order room service with no access to a restaurant in the building

nothing for the kids to do in hotel....no pool.

put us in a smoker room, although i informed i wasn t a smoker and had 2 kids

breakfeast room service.

bed was comfy, room clean and a great location. complimentary wifi. nice pool

from early check in to late check out - the staff were very cooperative and accommodated all our requests

breakfast was delicious

variety of the gym equipment would be appreciated

clean rooms, comfortable beds, nice fitness center, nice bar and commmons area

very good location, nice rooms, and nice bar in lobby.

they also have a quite and chill bar where it is very nice to take your laptop and work during the day or have a drink at night

alt hotel ottawa has a small and well equipped gym, ice machines (levels 7 & 12), complementary computers with internet access, and beautiful

the functional kitchen was a pleasant and welcoming surprise

the second bed was terrible, even for kids

loved the pool

specifically booked a room with a kitchen, as clearly described in the listing and shown in the photos on booking

breakfast is great and the swimming pool is definitely the best part of the hotel

hotel has a very sad pool/gym/terrace area

i did not have breakfast at the hotel .

they had onsite coin laundry which was handy

kids room

helpful and professional staff great gym starbuck on site

wifi was really slow using my own data plan instead

, dogs barking, kids, etc)

changed their menu daily so you cannot look at a menu or know what you would like to order for room service as that is not possible with new menu every day

noise by kids running in the hallway at 7 am

kids we’re not comfortable

wifi poor signal room 1421

location, very nice and polite staff at reception, kids loved the pool, gym and kids play room

but as a young family with 2 young kids, the bathroom was very small

the gym was excellent and offered both cardio and weights

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

it has everything, sofa bed, kitchen with a large fridge

wasn’t well cleaned after it was used by the prévu sous customer, there was kids stuff under the bed

breakfast was good and pool was clean

wasn't informed when reserving that the pool and the gym were closed

booked the hotel because i needed an airport shuttle

adequate breakfast. good meals in bar

did a great job - front desk answered questions & helped us use public transport, room service & housekeeping very good, and the room service menu was excellent

the pool was particularly good for a hotel pool - deeper and longer than usual.

the room service options are also very good and i ordered food in from ubereats often and this worked

staurant closed - not busy enough?).

front desk staff and room service was excellent

great location and well maintained hotel. the kids loved the pool!

very spacious, and clean and had all the amenities for perfect relaxation such as a well-equipped kitchen, full-size fridge, dining table, two television, and a work table

m) was just 20$, which is a quite fair price. room was rather spacious.

room service was great and fairly priced

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

room service from adjoining restaurant would have been a nice option

the beds were very comfortable and we got a very good room service

room and breakfast

great room service staff

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

big modern suites, fully equipped kitchen

we liked the full kitchen

how big the room was and the kitchen!

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

excellent breakfast for what we paid. service was friendly and efficient.

snack bar opened passed 10pm

the gym was extensive to my standards

enough staff, no room cleaning, unjustified closed gym and bar, but at the same time during covid19, aloud 10 people in the elevator

ordered room service for dinner, and the food was not great

the breakfast was wonderful as was our server

breakfast was limited to fruits, yogurt and energy bars

the swimming pool is quite small and not suitable for younger kids

if you have kids, there is a nice pool for them to play

the service, although cordial was way too slow for a breakfast

we liked everything, free casino shuttle was a plus and the spa was amazing very nice pool area.

pink mould on the shower curtain liner, not all the lamps were working, rust on the disability bar in the shower

pool was too small so didn't use it

great nice room and was surprised the pool was actually open with all the covid stuff i thought it would be closed but no it was open for

i wish i could have seen the hotel bar but it was closed

the breakfast could have been a bit warmer.

the breakfast was good....the room and hotel was clean ...the staff very friendly......

staff was responsible and nice. always available to help. many breakfast options.

the spa bath was amazing, and the complimentary soap and such was lovely

room spacious for three adults. breakfast good. staff were friendly and helpful.

breakfast

my wife was flying early so the shuttle bus was especially appreciated

clean, friendly, good breakfast.

not able to have breakfast as had to leave via shuttle service before breakfast opened.

i had trouble phoning the hotel for a shuttle so got a taxi

the pool was a little chilly

the free buffet, pool, and wi-fi was excellent

shuttle to city

location was great airport shuttle was very convenient staff were excellent

very clean, pool and gym very good

restaurant hours, room service, snack pickup area and shuttle service

great facilities: 2 gyms, well equipped and clean, nice pool

traveled with two teens and they enjoyed the restaurant, pool and gym

fast check-in, free airport shuttle, full service restaurant on-site.

very clean, big parking, the gym is nice

we left on monday morning and the dirty laundry was still there

place, the room is clean and big with a well equiped kitchen

i would improve are: 1) add a disposable shower cap in rooms, and 2) add more fresh fruit in breakfast buffet (pre-cut)

appreciated the taxi voucher to get to the airport since their airport shuttle service wasn't operating because of covid

it has a swimming pool and can do laundry. close to airport.

shuttle bus takes a little long to wait for and also goes to the hotel next door so it is quite

luckily our van has sliding doors, so kids didn't wreak havoc on cars parked beside us

off immediately at checkout, had to go back in for one more thing and retrieve kids from pool and it was all shut down

gym equipment is solid

employees were helpful & nice,the pool was so cool for us & our kids,the breakfast was generousl

pool was small but very cozy! our kids enjoyed it! n tim hortons was an added bonus!

close to the airport airport shuttle clean roomss comfortable beds

pool and gym closed maids did not clean room 2 days of 6

it is the most family friendly hotel i have stayed at. my kids loved it.

mask policy in common areas, and also the gym, and pool closed due to the covid nonsense

the restaurant and bar area looked wonderful

great hotel, very clean and friendly staff. the kids loved that they had an outdoor pool.

restaurant/pool refrigerator in the room we were impressed wished the bed was bigger (why have double beds/

loved the well equipped kitchenette.

breakfast bed kitchen

buffet like other locations in other cities and i was expected more options and variety and open bar with this price

room was large, lots of parking for our moving truck.

the room was clean and comfortable, i was happy to get an early check in.

rooms were a bit dark, gym could be better equipped

-lots of parking and options to park around the hotel with -within 1-5 minutes there are tonnes of places to

clearly pool/gym were not open and i think that would have made a difference

fancy taps in kitchen bathroom and shower were not calibrated well

lots of food choices in the same parking lot like the mandarin, jack astor s and baton rouge

breakfast food could have been better

great location, kids loved the outdoor pool

heated outdoor swimming pool whirlpool gym river view

weird and noisy - requested for checkout at 12 instead of 11 so was denied the breakfast bag - no room service at all, not even a water bottle - not one bit worth the

of the amenities that guests take for granted

gym was fantastic

the room, service from front desk, pool and gym

interestingly on a golf course

facility for kids parking space was not enough for all guests receptionist staff very

pool wasn t open, our kids were disappointed, and that was one of the main reasons why we wanted to stay at this hotel

travelled with 3 kids and the breakfast wasn't as expected

staff were friendly, room was wonderful, pool was enjoyable, and the breakfast was great!

the room, the staff, the breakfast was all top notch

breakfast was rich and tasty

clean rooms and amazing breakfast. wonderful pool area for the kids.

breakfast was ok, but could have had more options. nothing special.

room design, the overall design of the hotel, pool, gym and breakfast

rooms are clean and comfortable the service is good. the breakfast and gym are excellent.

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

breakfast was great

polite and very courteous staff. neat and organized breakfast

hotel is new and modern, we used swimming pool (actually water could be cleaner, warmer and walls of the pool were yellow)

friendly staff, amazing quality free breakfast, new hotel, great pool, free parking, extremely large room & no extra fees for our 4 kids

very clean and breakfast was excellent.

gym was spacious and had plenty of equipment

the breakfast had more options than most hotel breakfasts, hot and cold food

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

wifi excellent

have no negative comments other than the bagged breakfast is tacky

the gym was a good size and the equipment worked well

breakfast was great

maybe book a special room for hockey kids

it was crowded and busy with bus loads of kids

fact that i could pay an extra $25 and get a late check out on sunday

appreciated the complimentary breakfast which had a good selection of items

kids wished there were more pancakes than just 1 day on the weekend. lol

the gym, the pool, the room. the service everything.

pool was warm and great for kids

breakfast is a sack breakfast due to covid 19 always loved mariotts breakfast

nice, clean room. easy check-in. friendly staff. decent hot breakfast.

laundry and drier were charging 2 dollars each

they also knew we had 4 kids with us, there was no extra blankets for the pull out bed

clean and neat with superb heated swimming pool

big room. kitchen. great breakfast options, considering the pandemic.

price, friendly staff, very generous breakfast in a big and nicely decorated lobby, clean and big room

couldn't get wifi to work

the bar downstairs was really good - way better than i expected and the breakfast was fantastic

bar only open until 11pm we would get back from the curling we were watching and there was no where

had to share the pool with swimming lessons which was awkward as the pool is not very big

staff was very courteous and helpful and offered me a parking pass, as i had to park across the street

with young kids it wasn’t convenient

kids thought pool too small ;)

the hotel also has a guest laundry room which is always a benefit to guests as needed

pool was small and no hot tub

kids running in hallway all hours of the night lol

the lobby bar closed early on the sens game night.

amazing and kind staff. everything was clean, breakfast was good, pool was fun

the beds were comfortable and the pool area was spacious and so clean

the lobby bar was very inviting, nutan was an amazing, friendly bartender and the food was so delicious

they gym is poorly maintained - both treadmills were out of order the whole week i was there, the one

breakfast just ok ,and they didn't have the toiletries like a lot of hotels right in the showe

clean and modern rooms. good selection for breakfast.

i would have liked the bar to be open a little later but that was ok.

we also liked that there's a bar at the hotel to have a few drinks and snacks

breakfast included, pool and very comfy beds.