pool could have been warmer

spa was wonderful

and my favorite part of the property was the outdoor heated pool

outdoor heated pool, stables, golf, walking and hiking options, lawn games etc

lots of history and beautiful spanish rennaissance architecture

our kids were devastated

drinks during dinner at the 1896 bar were well balanced and a good pour

the restaurant and bar option at the hotel was also closed

breakfast, shuttle was convenient, location has amazing mountain views, outdoor heated pool in -17° wind chill, spa (but book early to get what services you want), skiing, history tour

was no restaurant or bar in the hotel, it was closed for the season

ac didn t cool it off and the pool was filthy

also with a swimming pool and a small area to play soccer etc

the pool is nice and clean

there is a swimming pool but of course it was too cold this time of year

wish they had more facilities to use and their pool being open during the winter would be nice.

your fault persay, but even with the wifi password, my phone had no signal for calls or texts in or out

wifi unprotected.

bed very comfortable. fast wifi. soft towels.

parking at night gets crowded with no designated spots

staff, clean room, in-ground pool & property

stayed in a lovely spacious, detached cabin with kitchen utilities and a front porch that we could sit out on and watch the sunset

nice play area for kids and the pool was nice

view was amazing and the kids loved the tire swings and play ground

small private cabins pool nice yard to air in

the environment was quiet, and the pool was perfect

the scenery is absolutely beautiful, the food, the drinks and the heated pool we enjoyed everything next time we will definitely bring our kids so many things to do here we

good (skip the steak for sure), but the waitress was very nice and helpful; moved our room due to kids jumping on beds above us for hours but front desk did help with that after second phone call -

views, super comfy bed, energy efficiency everywhere, ev charger, delicious breakfasts and dinners, cross country ski out the back door

there is no in-room coffee but the hotel sets up a nice coffee bar from 05:00 to noon daily.

i loved the bar and restaurant on sight

weren't cleaned during stay and the bar wasn't at all cosy (and very chilly

location was great! bar was friendly and dinner reservations were very accommodating!

friendly family run, lovely riverside location, large comfortable room, friendly bar for a drink and food in the evening, convenient for bethlehem with shops and restaurants, very

food in the restaurant and bar were also amazing

before 10pm due to restaurant and bar at first floor

breakfast was great and really felt at home

breakfast was outstanding. beautiful area surrounding lodge. great staff!

breakfast was phenomenal

personable staff, clean rooms, historical value and charm , steps from river and a cute in ground pool

delicious breakfast

dinner in the bar was excellent

historic hotel - restaurant, tavern, game room, 9-hole golf course, pool, fly-fishing and beautiful covered veranda with rocking chairs to relax and take

went golfing in mid-october and the course was not in the best condition

lots of extras for kids. scavenger hunt with prizes etc.

location, historical, bar area

the plumbing is a little slow to drain. pool is small and a little cold but kids loved it.

they have a great yard for the kids to play in and the river out back is beautiful

breakfast was a bit scarce when i got down stairs at 9:30

place, great breakfast, confortable, big and clean room

spacious rooms. the balcony was a surprise. the variety for breakfast. the pool. the fireplace

there was a pool, a fireplace outside and toys for the kids to play on

kid's wooden boat is broken in different areas and dangerous for kids to play on/in

we didn't use the outdoor pool but the kids did have

we didn't use the outdoor pool but the kids did have

was looking forward to swimming with louie in the large stream/ wading pool in the woods behind motel

our room was large with a fireplace and very large round spa tub that we took advantage of

no directory for office. no room hand book with info, quiet time, wifi info, etc.

golf course on site

breakfast was okay.

- location - warm and friendly staff - food

they had any control over, pool felt cold but it was a cooler day so what can anyone really do about that

have a huge playground next to the property if you plan to visit the area during summer with your kids

the pool was inviting and there was a wonderful playground/play area for kids to keep them entertained and get their energy out

pool was good as well

family friendly, many things for kids to play on

close to a covered bridge and golf course

bed, a clean and cozy room and a good bar downstairs

the attached bar and restaurant is also great

rooms are decorated with themes - ours had a golf theme

i didn't eat but the menus looked appetizing and the bar was

fire, breakfast, lovely staff

a yummy breakfast is served every morning, as well as a hearty afternoon snack and glass of wine

breakfast was delicious

the homemade breakfast was delicious

great room with king sized bed. breakfast was fantastic.

heated pools, fire pit, pickleball

spa tub and balcony that overlooks the white mountains, i sat there and drank coffee while watching

that checked us in gave us directions and told us what was available she didn't tell us that the gym was under maintenance

bonfires at night and kids entertainment

we took advantage of the weight room at the resort, the outdoor pool there is not heated

and book spa appointments three days before your stay

pool and fitness center and hot tub looked nice - fix the broken screens though and clean up the pine

warm surroundings great pool spa etc. cathy the bar tender fantastic food was great.

room was beautiful, the spa tub in the room was perfect

was self contained , bar and restaurant on the property

indoor pool, breakfast included, jacuzzi tub in room, friendly staff.

the breakfast was small, but definitely adequate with coffee, oatmeal, yogurt, danishes etc

bar could have been open , and breakfast could have had more choices

the room was spacious and kids enjoyed the pool and game room.

only draw back pool wasnt open and breakfast was very limited due to pandemic

wifi wasn't great but didn't have high expectations given the area

the fitness center made us laugh - an old exercise bike and treadmill in a room with laundry, pool

the laundry facilities were great and inexpensive

the fitness center made us laugh - an old exercise bike and treadmill in a room with laundry, pool table and vending machines

the parking is right outside the room, making it easy to carry ski equipment and bags, and they do a

now and my nephew is in a power w/c and had to use the service elevator to go from the parking lot and the pool/ workout area to the rest of the resort

valet parking

waitress was not only waiting on our table (we are her only table) but she was also delivering room service dinners so it took quite a while to check on us to see if we needed anything like (+)room service was quick and with 2 little ones it was so helpful (+) while there, we did enjoy a nice meal thru room service and relaxed in a very comfortable king bed, large bath, and full size sofa that (+)loved the room service, the look and feel of the property, the view was amazing from our bedroom (+) on site restaurant was very covid friendly and they offered room service (+)the view from the property was beautiful. room service was priced well. very relaxing place. (-)restaurant and bar not open no room service (+) room service was exceptional (-)room service was very difficult to obtain (-)nothing i didn't like i just wish the room service menu wasn't the exact same as he restaurant

friendly staff, beautiful grounds and lots of amenities for kids.

distance to parking lot unpleasant in the cold and with kids and luggage.

time i spent in a lodge and it was comfy, had a fire to pool amenities

great space, great location, kids loved the pool

the indoor pool was great for my family. we all loved the room as well.

next time we hope to check out the pool and restaurant, which seemed to be hoppin’

i also enjoyed a swim in the heated pool, which was being monitored and cleaned

they did provide coffee/tea in the morning but maybe add a containental breakfast??

clean pool

no breakfast would of liked that also had to go outside to get coffee

the kids loved the little park and the pool

had to prop a chair it was the most expensive place we stayed and the worst place we stayed no breakfast available tried calling prior to our arrival no answer left a vm and no return call as

super close to a lot of fun activities and my kids couldn’t get enough of the lovely in ground pool

the pool was very well maintained, clean and plenty of chairs and tables to hang out while kids play in

loved the spa facility

it had a very nice inground pool

great location, clean spacious room, pool was great. staff was awesome.

pool was clean

pool area had chipped paint that was sharp

the pool was very nice and the laundry room was outdoors!

parking in front of room for easy unload and load

the wifi was horrible

wish there was a pool

we stayed here before there'd been a pool

the location was ok. there was a pool but i did not get to use it due to my schedule.

they did not have a pool, or breakfast

the chain lock was broken on the door, which was disconcerting. pool and hot tub were closed.

no breakfast no self laundry

the pool was great mu kids thoroughly enjoyed it

the kids loved the pool and the fire pit was cool

my kids don t want to start anywhere else

my kids don’t want to start anywhere else

very comfortable bed, very clean, very comfortable sofa and extremely well equipped kitchen

location was perfect, two great restaurants within walking distance, and a fully equipped kitchen if you want to eat in

the layout was great, we had a kitchen, living room, bed room and bath

location. nice large apartment.remodeled. good parking. comfortable, quiet. big full kitchen.

kitchen had all the necessary items

everything was very good. nice breakfast.

access to pool with hot tub, sauna, and gym

breakfast was awesome perfect location was able to ride to trails from hotel without trailering the

i absolutely love staying here such a great hotel and breakfast is included.

had a great time here, breakfast is included

the spa wasn't heated, which was a big disappointment

the pool being next parking lot in a gym

cleaning, staff, location, pool, gym, sauna, parking

the pool was beautiful

the pool offered goggles plus life jackets for my kids!

lake and mountain view, outside pool and hot tub

the bar tenders and servers were very attentive

love the location and the shuttle service to the highland games

kids jumping around in the room above us till late at night.

did not like eating dinner in the bar area with loud entertainers.

definitely a bonus, the pool was amazing with a connected hot tub

breakfast was great, with even a small waffle machine which the kids liked

kids enjoyed pool

it was so peaceful and quiet and the pool and hot tub was so relaxing

the room had a little kitchen and a separate living area from the bedroom

gives plenty of options for kids

the pool, sauna, hot tub, breakfast, friendly staff and the room was amazing as always

pools were nice and great receptionist

people are great the pools are clean everything was amazing

pool and hot tub was amazing and the employees were awesome the breakfast guy and the maintenance

having the bar and restaurant on site was so convenient

room facing the parking lot, and the breakfast room was chaotic on our first day, however it was much better the

our bar tender and waitress were great

rooms were lovely and the outdoor all season pool was awesome

hotel was out of the way, quiet, right on a golf course

big room, nice beds, quiet surroundings, nice patio, waffle machine at breakfast

the pool was clean, warm and always had a full stock of towels

indoor pool was great as well

were there for a couple of nights and their indoor heated pool and spa kept us entertained when we were rained in

i was impressed all around! their pool could use some tlc.

suites is a great place to stay with kids

room service was extremely fast every time, and they even come and set meals up on your table for

acted as a concierge making our stay wonderful and letting us know about all the dining options, late check out, etc

location was great, plenty of parking and the two person tub in our room was lovely after the long hikes

there was three levels of room service included in our stay which was different, we chose just towels/trash and there were

late check out

i liked the fact everything was right there. food,bar,pool, exercise area.

pool, facility a-ok

there was a pool, an arcade, and a gym

went out the second night we were there so we were running on half power in our room and the kids were in the pool and there was no

breakfast potatoes were rather

bar was excellent

both dinner and breakfast were extremely slow bar was extremely slow i went to order 2 drinks, and she told me

ask for anything more, and the inclusive dinner and breakfast complementary was out of this world

room description provided said we would have a mountain view overlooking the pool

the laundry facility was broken

no laundry facilities as advertised no ice on second night

new laundry machines

breakfast was really excellent

gym

the grab and go breakfast was very good

one renter on the 2nd floor had laundry hanging out on the railing & made it look like

breakfast was great ~ egg sanwiches, omlette wrap, yogurt, good coffee, fresh fruit

the unit is big with a king size bed, pull out sofa and full kitchen

a very roomy studio apartment with lovely equipped kitchen which was awesome

hotel location. shuttle up to the mountain. bar food and drinks, staff

huge room held 3 adults easily. kitchen, living room, clean, just all great!

cleanliness location accessibility restaurant facilities plus a great gym

great location the breakfast 24hr gym.

we actually used the pool and it was good once we got in but it could have been a little warmer as the day was cool and

clean, nice breakfast, room is very colorful

the breakfast was okay, about what i would have expected.

good location. clean. comfortable room. good gym.

we also used the spa services at the pollard resort

they have a nice pool, clean rooms, basically everything you expect from a good motel

we took advantage of the off site pool on our final night and it was the perfect way to end the stay

is a very good place with a kitchen staff available for cook

the rooms are always clean, the pool is amazing the kiddos love just being able to play outside.

location friendliness pool accommodations laundry accommodations very comfortable

clean, large room, friendly staff, good breakfast

the room was clean and breakfast was great in the morning

clean, very friendly staff, accommodated an early check in with no issues, great breakfast buffet included

the breakfast was very nice, with sausage, egg and cheese, and plenty of choices from bagels to

the spa tub was not advertised, so it was a good surprise for us

room was huge with a double vanity and spa tub in the bathroom

the spa tub was exactly what i was looking for and the room exceeded my expectations

although the room and bath were very clean, in using the spa tub, the jets were not cleaned out

the spa tub and the atmosphere.

the room was so clean and had the perfect amount of space

the kids were easily able to open the door

there is a pool in the back and the location is within walking distance of restaurants and entertainment

location, spa tub, clean comfortable price

generally stay out front in a room but this trip we had a spa tub room outback where the pool is

the bar with the christmas tree was so nice to relax at the end of the night

breakfast was good, and the facility was in great condition

hot tub too busy...lots of kids

indoor pool

clean, quiet, and good breakfast

there is a microwave oven in the area where you can get ice, or do laundry

noise from the laundry room at 11 o'clock at night was ridiculous our windows wouldn't lock

location, value, comfortable beds, view, and laundry on site.

the room has no microwave but there is one in the laundry room

pool was clean

we only noticed that there was a laundry as we were leaving

staff, clean rooms, overall facilities including pool and vending machines were all functional and well

kids loved the snacks and being able to stop by and watch a movie

we also used a small indoor pool and the mini golf outside - the kids really loved this hotel

is wonderful and helpful, the room is comfortable and clean,you have inside indoor heated pool, gym, laundry , ice, hot beverages included apple cider and even iced coffee in the lobby afternoon

we were unable to use the pool and hot tub because we didn't get back from shopping until after it closed

pit, barbecue grill table and chairs outside to use right next to the kids playground area and pool/hot tub

i loved that there was a heated pool & hot tub! along with a patio with a grill and fire pit!

pool closed at 9 on a sat night!

pool area is small and it was a bit too crowded for our family of 5 so we did not end up using it

was free breakfast and the pool has water slides, which my kids absolutely love

my boys especially loved the water park

kids loved the pool and breakfast. the room was clean and comfortable

room, breakfast, location

i wish we could bring a covered, non glass beverage in the pool area.

great place and staff, breakfast at the muffin!!

the blueberry muffin restaurant is so conveniently located on the premises for breakfast and the food is absolutely delicious

room was clean, hot tub so nice and you can't beat breakfast voucher

and breakfast is always so delicious

used coin laundry it was nice

swimming pool and gym not big enough, breakfast could be better

great location and staff, very clean, decent breakfast

always very clean, rooms are like your own little apartment complete with mini kitchen

there is a convenient self service laundry room.

we love coming here because we know the service and stay are top notch just like the breakfast and staff

poolm jacuzzi and free full breakfast, can't beat the value.

the gym is perfect with tv and full channels, and a window to look out at the snow

excellent lodging complete with a wonderful breakfast

friendly people, warm atmosphere, newly decorated rooms. late check out (11:00)

nice continental breakfast and indoor pool

close to motel laundry facility

staff was very nice, specially the guy who welcomed us and eally helped us with the laundry

breakfast was more than what i was expecting

there was adequate space for parking with a trailer.

staff was there in the morning working hard to be sure the breakfast area was clean and stocked

game room for kids, laundry area if needed, and very clean

we loved all the pools

the reception, it seems like it was ran by kids that didn't know what there were doing.

clean, convenient location, nice helpful staff, great outdoor (and indoor) heated pool and hot

it had an indoor and outdoor pool , hot tub indoor and outdoor, kids splash pad

huge bobus, kitchen and dog friendly

the breakfast had numerous options and very good for a hotel full breakfast

the rules to the gym or a little confusing call who could use the gym or go in

great hotel gym and nice indoor pool

great to have a laundry in the gym and have wkout while washing

pool was nice

kids enjoyed the cookie time

the breakfast could have been better

gym is non-functional - in a dungeon area of hotel and the machines didn't work

gym needs an upgrade. game room needs an upgrade. get better pool sticks! breakfast not great.