my car was vandalism there and didn't have late check out or clean things

from the front desk to the parking and room

early check in

wifi wasn't great and didn't work at all in the morning

bring your own quarters for the laundry

laundry was closed at 7pm

guest laundry was appreciated

laundry room on site

nice room close to airport with efficient shuttle.

noisy kids in the rooms around me. it felt like they stuck me on an all kids floor.

24 gym

spacious, nicely furnished, clean rooms and space. pool great for kids.

room service or late night food options besides convenience store

pool is small

great stay! it felt safe at the location as welll! good exercise room! fun pool! nice breakfast!

no drinking water refill station and gym drinking water was really bad!

pool was available and gym also very clean

though a little higher that surrounding hotels, very clean, breakfast in the morning and the bar was amazing

no ice l, most of the services where unavailable like food and the gym was closed

i we went to the gym for a work out , i like the large tv

to go front desk for room service menu

the refrigerator stunk and didn t work, and two hours before it was time for me to check out room service kept knocking on my door to ask me if i m staying or checking out every 30mins

the hotel is very close to oakland airport and has a shuttle that leaves frequently

nice pool, great restaurant, delicious meals and the free breakfast was a full meal, even eggs benedict

i was able to order room service in the morning too which made my first day there much smoother

i enjoyed the breakfast very much!

receptionist i like the courtesy of staff the helpfulness very clean room comfortable bed diamond bar and grill it was all good

breakfast was awesome. rooms super clean and remodeled. airport shuttle was quick and easy

size of the pool

i came all the way from fresno by train and ended up being early so we had no place to settle in

the pool was dirty & not available

she was very helpful with getting us both a early check in and a late check out

the swimming pool was almost empty and full of debris

i wanted to try out bar they have there but next time

the staff, transportation available, facilities were great, pool nice

he got us an early check in when needed

the laundry was cramped in a small room with the ice machine

great staff! breakfast was better than expected!

kids wanted to see the planes fly in and out but when we opened the window drapes it was the front

location to airport, the mini market in lobby., the breakfast was great, early check in!

he seemed homeless but he kinda scared my kids

flight connections i had on a trip to italy, i was forced to arrive a day early and leave a day late in oakland

breakfast provided bags to take items to your room

free breakfast and shuttle to jack london square

shuttle bus also takes you to the train station if you want to go to sf city and picks you up again

the walk in shower was spacious and the spa tub was awesome

really - if i were to look for something to critique, it would be to get another bar for the weight machine (its missing) in order to get a bench and other like workouts

the bar that locks the door needs grease or something

laundry

own balcony overlooking, easy safe parking, very helpful concierge, basic but ample continental breakfast, clean and spacious room which had a mini kitchenette too

they provided a flyer at check-in with the wifi password, breakfast and pool times without having to ask

a store close by and restaurants when i get off work which is early in the morning i go there and breakfast is ready so i have a bite to eat before i sleep i booked through booking

they provided a flyer at check-in with the wifi password, breakfast and pool times without having to ask

very clean. location. staff were great. free laundry.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

amenities include free grab and go breakfast, free parking, coin operated laundry room and pet friendly

no on site breakfast

i loved the kitchen. the staff was very friendly.

it came way tuna kitchen also they provided utensils.

not enough choices at breakfast

the breakfast burrito wasn't great, the dinner and drinks were good though!

the room was beautiful and the gym was very well put together with equipment

the gym, loved the valet service, especially considering the area had little to no parking and didn't

i ordered room service the next morning

no room service. phone in room didnt work.

breakfast

it also has free carb heavy breakfast

the breakfast was wonderful

nice breakfast

no breakfast due to coronavirus

gym…clean room….quiet…friendly staff…

helped me with early check in

near transit, hot breakfast, comfortable bed.

very clean, great breakfast and gym

no breakfast option

clean room. comfortable bed. water offered. friendly staff. good breakfast selection.

far as the room itself, beds were very comfortable & room has good wifi

great little bar with an excellent burger and chicken wings

the staff is lovely, the breakfast is great and free, the hotel staff is accessible

free breakfast, free wifi, free parking, clean room. nice staff

i didn't have time to jump in the pool, but was very happy with the pool opening

free laundry service

no real room service. i was looking for a better view of the city.

they are able to accommodate my rest for early check in and late check out.

better support system for door dash drop off since room service is closed during covid.

desk staff and late night bar and restaurant staff were excellent

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

there's a fitness room and a pool which is pretty good

i wish there was a restaurant or bar but it was very nice

room and fitness center.

nothing really, maybe a better breakfast selection than just the usual continental style.

i don’t like that there is such a slim choice of items to select for breakfast.

breakfast

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

fresh hot breakfast

at breakfast attendee had a little attitude but i didn't let it bother me

they do have free continental breakfast

breakfast good my kids love it housekeepers are friendly

good place to eat nearby barbecue place behind hotel is awesome nice little dive bar opposite side and jack london square

breakfast was ok ,would of like to see more pastries ,hot food like eggs,pancakes,and sausage, as

there was a used bar of soap left in the shower, along with a bunch of dirt and residue on the tub, almost like they

room, clean with great staff and very clean, and free parking

clean, recently freshened up rooms wifi was good.

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

free wifi

the hot tub was dirty with floating hair and didnt work. swimming pool was dirty full of leaves.

you have a nice park to walk along the water and a golf course just walking distance from the hotel

d most of you will be driving

breakfast was great. location is perfect for husbands to golf and us to shop.

breakfast included fresh- made waffles and the wifi was free

the wifi was horrible.

convenient location, parking close to office/building, overall safety and security.

breakfast had good variety

good gym

great gym

is nice and quiet and breakfast was the best

new, clean, quiet, safe, great breakfast

location, cleanliness and good breakfast, hot coffee, friendly staff

great bar in the hotel

clean, friendly staff, great breakfast

the complimentary breakfast was very good

the breakfast was very good. lots of variety.

we enjoyed breakfast and enjoyed our stay

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed was firm and very comfortable

good size room with kitchen facilities, good breakfast.

r $100), and at night

lattes on the property, and a menu not really set up for kids or even teens

she also offered us a late check out (1pm) (*) if you want a late check out you need to pay as well

great room service although expensive with service charge of $5 and 22% tip added in

the restaurant was so go we went back for breakfast and the staff at the bar and the restaurant were top notch

parking in the back

staff was excellent room was great aand i had my child with me so you swam in the heated pool i would definetly come

pool and hot tub are indoors but we re dirty and looked like they hadn t been cleaned in a

there was a casual restaurant and bar in the lobby

i love the free parking and the room have a really cool curtain where it can shut out the sun!

room was big, which was nice because we have 3 kids

also, it really would have been nice if the pool had been open

centrally located.off street parking

garage parking was good

cleanliness and free breakfast. great selection of food.

the hotel description does not mention that a spa is actually available in the hotel

the complimentary breakfast and the sauna

room and good breakfast

convenient location, good size room, excellent service, great breakfast, and a superb staff that really made me feel important (they went above and beyond to

professional and friendly staff. clean and comfy room and hotel overall. breakfast was good.

no gym

too few parking spaces. no gym open yet

tiny gym

the property is nice and well maintained, the bar is good

gym was very lacking. rooms were quite small. 

the pool always is a big deal for us

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

only complaint is our room didn’t have a microwave and the shower floor was slippery for the kids

i would use the gym if it has a pull-up bar and place for doing sit-up

pool , jacuzzi and gym and bar in hotel

we enjoyed friday night cocktails at the bar with fellow travelers

spacious room, nice staff, good breakfast, good gym

clean spacious good breakfast

the gym needed to be cleaned—treadmills were really dirty

breakfast was good but got a bit monotonous as we where there a week

clean , comfortable, and great reception. good place. the pool was clean and had relaxing time.

we had a bay view room and enjoyed the pool and spa.

would be nice if the bar opened a couple of hours earlier

the dining staff could not of been more helpful and patient with our group which included four kids (two teenagers and two toddlers

this time there were screaming kids and adults in pool

enjoy that they keep the pool and hot tub working and clean

fully equipped kitchen

everything was perfect location , clean , swimming pool, staff, laundry machine

enjoy my stay, kitchen personal and check in staff were wonderful. definitely will come back

location close to train station, shuttle service and very good free breakfast

i liked everything about it especially the breakfast

if they offered breakfast

i didn’t try the breakfast but the location it’s good

breakfast not provide since pandamic.

like the benefit and convenience of having a continental, complimentary breakfast

no pool or gym.

the entire staff was welcoming to our furry kids and very helpful with any question we had

please consider adding more free weights in the gym.

the entire staff was welcoming to our furry kids and very helpful with any question we had

expect room service to be delivered in a brown bag in disposable containers, but in hindsight, not so

room service menu was not in the room

comfortable bed wifi ample towels

was perfect

the gym was the best i have ever seen with several treadmills, a bike, a rower, free weights, medicine

would have like room service daily instead of every other day.

i lied it because of the laundry room

the charge of laundry is fair ($4)

it’s close to our kids. rooms are large, great staff, good restaurant.

it was good to sit pool side and have a drink while cooling off from the heat

everything was wonderful just want to book spa treatment next time

room service is fast and delicious, spa

everything from the greeting as we walked to the spa treatments

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

breakfast was a little weak

clean room, no bugs , great breakfast opportunities.

not much. breakfast could improve some.

clean, recently renovated, good network speed and with some breakfast on offer.

great selection of breakfast! super location!

a full breakfast and sitting area.

the breakfast was not supplied well

breakfast is great we satisfy and great location everything we expect we are very satisfied

breakfast was good. location was amazing

not much in the way of breakfast

the only thing we thought was there was breakfast as it was indicated in their agoda listing

the continental breakfast was lacking big time, really glad we brought cereal and milk

breakfast. what was served should not be considered as breakfast.

breakfast was just a bear claw and coffee

the amnesties pool/gym etc was excellent

breakfast and location

there were kids setting off fireworks near the back of the building. it lasted into the evening.

attentive, love that we can sit outside our sliding glass door, large room, love the hot tub and laundry option

breakfast

no actual free breakfast as advertised. just a juice box and two cereal bars.

need more of continental breakfast for the price..

staff was courteous & allowed early check in with no issues

i wasn't able to get a ground floor room. juice machine for breakfast was out of order.

i don't think they offer breakfast so don't expect anything.

the one nice person at the front desk was very understanding and allowed me a late check out as well

breakfast bags, yogurt, and fresh coffee...staff very friendly and accommodating

view of the pool was really nice, the room was very clean the extra stuff in the room were perfect with a sink,

included hot breakfast!

no breakfast,no pool, no good quality magneto key. noisi room next to door.

location. very easy to get there. also hot breakfast was good.

location, breakfast & cleanliness

everything nice and smooth. great hot breakfast!

free parking, clean, quiet, free hot breakfast, easy check in

breakfast was good standard holiday inn express fare

more streaming services on tv. add filtered water on gym.

heated pool

while we were in the pool with the kids, a helicopter went over really low and it was so loud

tiles in the room pool area dirty card key didn’t work for pool access already a lot of things either broken or

very clean rooms, friendly staffs, good breakfast, quick service.

scrambled eggs and bacon for breakfast please.

staff friendly and we were very accommodating with early check in

i also needed early check in and that was easily accommodated also the picture of the old motel was rad

breakfast was great

no hot tub, but the pool was heated.

fitness center was small but still good.

we didn't try out the swimming pool

we like the early check in

pool was nice but faced the parking lot

great free breakfasts

ev chargers, flexibility with staff and room was nice

loved the breakfast!! the service was wonderful

bed, quiet, microwave, refrigerator, buffet breakfast free parking, location and wifi were all very good

breakfast could be upgraded

didn’t experience the breakfast the location was perfect with choice dining and an assortment of sites which i enjoyed

did not have a chance to get breakfast

good. the breakfast was good, and fast.

i’ve stayed at this facility before and i have been able to do an early check in

we loved the spa tub. large nice room

manager very rude the spa tub had little bugs that n the way

pool was to cold

kitchen

location, kind staff, full kitchen

kitchen and amenities were well worth the value

there was plenty of breakfast when we got there at 830

the hotel charge me $25 dollars more for a early check in. no receipt either

positive i can say was it was close to where i needed to be and they were accommodating of my early check in

early check in.

took over jacuzzi, used up all of the towels in the pool area, allowied their kids to throw jacuzzi water into pool, vaped inside jacuzzi with children around, smoked reefer in

staff, layout, landscaping and the pool house with pool hot tub sauna

were nice, room was nice, gym was clean

having breakfast included would have been nice.

desk staff that checked me in, went out off her way to accommodate my needs and request for an early check in to make my special event

full kitchen, great breakfast

clean with a heavenly bed & we really enjoyed the kitchen

nice kitchenette

super clean and well appointed rooms! excellent breakfast buffet!!

comfy and clean and super conveniently located to highways and food and shopping, breakfast was good also

afford valet all three nights and the overflow parking lot was a little far at night with 2 kids

afford valet all three nights and the overflow parking lot was a little far at night with 2 kids

wifi not good

some reason i keep getting a very weird shaped corner room-there was nowhere to eat the room service we ordered except on the bed

that i bothered the valet crew offered local restaurant shuttle and pickup, the valet parking kids were polite conscientious

the pool, patio and trees are very

pretty swimming pool, clean towels, sufficient chairs and lounge chairs, as well as table and umbrellas

didn’t know there was a breakfast

that the back of the hotel being burnt was weird and i'd like to be able to have access to the pool area but other than that all in all was a great

no pool

site offers breakfast, but everyday the food ran out

very friendly staff, very clean, very comfortable bed, big shower, good breakfast

like how cleaned it was and the room was nice and comfortable they serve breakfast for free in the morning and overall was just very

very nice new hotel. room decent size, great lg large screen tv. breakfast had good selection

cleanliness, fresh crisp newness. breakfast.

there's a nice bar and restaurant in the lobby

staff were so friendly and helpful with early check in and late check out

staff were so friendly and helpful with early check in and late check out

if i stay longer another time, i know i would use the kitchen to cook in

kitchenette without any dinnerware/cookingware.

there was a kitchenette, you could ask

kitchen amenities available fit all my cooking needs

affordable,clean,laundry room,pool,large tv

i liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my stay

nice staff, cool little kitchen, comfortable rooms

clean, laundry room, bathtub, great services

parking in front of door. large room. kitchen microwave fridge also good restaurant in lot

they finally brought back a bit of a breakfast (hot water / chocolate/ coffee & granola bars or oatmeal) & that’s really nice to see