terrible breakfast! frozen eggs and very little choice

breakfast

be nice to have tortillas and salsa with the breakfast bar

essential amenities are conveniently located on the first floor, including a fitness center suitable for guests wishing to maintain their workout routines during leisure or

poor water pressure, and took a long time to get any hot water. not many breakfast choices.

overall , a very good variety for breakfast

the rooms are big, clean and complete with kitchen wares.

we stayed for a week and the staff at the front desk along with kitchen staff were extremely friendly and helpful

they provide breakfast which offered a reasonable variety of items

the breakfast and the bed was comfortable

the room was comfortable and the breakfast was great

rooms, good breakfast, pretty quiet considering the location

i like the quietness and the cleaning of the rooms. the breakfast was amazing.

didn't eat breakfast

pool, bed and restroom great

clean, free breakfast was good, and the location was convenient

breakfast was good but i just wish that they had some kind of bread like toast and not just waffles

were great and they got breakfast out early since we were all going to a softball tournament that morning

good breakfast and coffee

on site parking- free

it didn’t have an indoor pool.

if only it had an indoor pool it would put the cherry on top.

was clean the staff was attentive and friendly and grate location and the breakfast more than what we expected the communicated rooms excellent

breakfast time

staff was welcoming and accommodating when we needed an early check in

then later when he was checking out with the kids she gave them a hassle about being in the lobby or in a certain area which is understandable

i went down to get coffee about 4:00 in the morning and a young lady was putting out breakfast

then later when he was checking out with the kids she gave them a hassle about being in the lobby or in a certain area which is understandable

able to keep an eye on vehicle as parking was adequate. conveniently located to my home.

breakfast bags

front desk staff was friendly and helpful and breakfast was in a nice bright room with plenty of choices

is good here, breakfast, room service

very nice hotel with free parking, wi if and breakfast. bed was comfortable

breakfast was good each day

the parking spots are tight for a larger vehicle but pretty normal compared to most hotels

fitness center was great!

more items meeded for breakfast

the pool was dirty and no jacuzzi.

it was nice and clean, the pool was clean.

breakfast had a great selection and tasty

no room service , not enough channels to watch. more options ore needed. tv didn't work properly

free breakfast

breakfast

the cross traffic in the parking lot from the facility next door .

parking lot was not well lit

too powerful flow could not control tv very lousy reception breakfast could get this at the conveniences store had a smell to the room of

breakfast not even standard

the breakfast!!!!!!!! hahahahaha not even the coffee was good

staff wonderful breakfast

male staff on saturday morning said breakfast was closed at 9:00, not even coffee was available

staff was friendly and compassionate about the things that i was encountering the starbucks bar evening staff was not so friendly

would be nice at check in for the staff to let you know about the gym and pool as well as the business center

think they need a breakfast bar for people who don't want to get out

was told it was a restaurant, pool and spa

pool was not open during our stay

the breakfast lady was very rude and could tell she did not want to help us

staff and delicious breakfast and facilities were very clean i loved that you all provided personal grooming

maybe the pool can be updated

when we had to leave before breakfast, he got me a muffin from the kitchen

i m very pleased with customer service and overall room service.

breakfast was good, room was clean and roomy

pool was really nice for this 'star level' hotel

the property and room was very clean. staff was friendly and breakfast was very filling.

the breakfast area was clean, food was plentiful, and the drinks & coffee replenished promptly

both washer and dryer in the guest laundry had ‚out of order‘ notes on them

mighty slim breakfast choices, no airport shuttle

the breakfast was good-- fresh bagles, good quality yogurt, a waffle maker

perfect location, free shuttle to and from the airport, buffet breakfast was included.

it would be nice to have a shuttle from hobby airport.

continental breakfast was a bit lackluster.

the room was nice, loved the spa tub

nice little overnight trip will definitely book the spa room

convenient to location i needed. room with kitchen.

huge kitchen with full-size range was a surprise, as was all the storage

the spa tub room is very big and the tub is awesome!

love the free shuttle to and from airport.

shuttle service was great

swimming pool but too many young childern playing it it for older folks to enjoy

the shuttle to and from the airport is quick and consistent

we had a comfy bed, nice dinner at the bar, cookie at check-in, and frequent shuttle service to the airport, even at 4 am

pool

the fitness room the laundry room the friendly staff

the fitness center was extra humid. a dehumidifier would make a better experience for guests.

friendly and helpful staff, clean comfortable room. an on demand shuttle service to the airport.

this is a family establishment it would be nice to have a mini kids play area an pool just for them

kids running around making noise all morning and night

great and comfortable;;gym has all equipment necessary

the shuttle dropping us off and picking us up was great

too cold to enjoy pool,but looked inviting

the swimming pool spa area was in disarray with furniture flipped upside down everywhere

the pool was full of bugs and dirt and the rooms smelled moldy

pool and hot tub not clean, full of debris.

about pool area not being opened yet not to swim but to just catch some sun and get air

swiming pool needs a little attention !

pool and fitness room were under construction. this should be stated when room is being booked

parking it's not open yet

it was outdated, the pool was closed and the breakfast was grab and go

ck) was a great driver and very helpful.

shuttle driver

parking area

didn’t visit the back half except for a walk with my dog but it look cool beautiful view of the pool but the tower where we stayed had a beautiful view of nrg stadium 1614 would awesome for a

the staff are very accommodating and friendly. love the pool area.

pool view

on site laundry room

hotel was very clean. pool was outstanding. staff was very friendly. will be staying here again.

great shuttle service and breakfast

breakfast was good and the lobby was cozy

shuttle driver was absolutely awesome as we had to go back to the airport to grab our luggage that

the staff were all very friendly and helpful, room was clean, and the to-go breakfast was better than most we have had during the pandemic

staff worked with us for early check in everything was great!

advertising a pool but actually don't own the pool they family next door owns the pool they family does next door

allowed free early check in

i didn't get to put my feet in pool cause it was cold n raining

the hotel have a swimming pool and they kept a lock on it and refused to open it

pool, perfect, very clean and comfortable

wifi in building d did not work

very courteous shuttle attendant.

room service was bad we asked for towels and did not get them carpet smelled dirty

breakfast went above and beyond expectations!

the tall parking lot light is out, & the side door could not be opened w/ card, it opens when leaving

thank you there is no other hotel like it great breakfast

awesome, but my front door was all scratched and beaten, the bathroom wasn’t that good and the breakfast was poor only cereal with milk are you serious

date got charged by this site for that also got charged by the hotel for cancelling also it said pool and the pool was

not enough breakfast

anything bad at all about the stay i had the place is very clean stay very friendly they had free breakfast as well which is very nice the surrounding places (stores) really didn't have much but

floor was really hot in the hall ways i understand though they got hit by a hurricane breakfast was not good cleanliness could be better over all

i like the gym

breakfast was scanty, outside fountain was gross

the breakfast wasn’t so good, but the coffee was good. the toilet didn’t flush well.

the gym is clearly in another hotel and it was hot in the room

seem to get the wifi working no biggie, our main complaint was the bed frames they were very noisy,unstable and

close to the airport and late check out because the free breakfast was closed do to covid.

wifi

area, shady people walking parking lot

did not work, dirt on floor, handles on chest of drawers missing or broken, all rooms open out to parking

but front desk was very rude when i checked in and then very rude to kids when they was getting thier breakfast i never experienced that before

nice clean rooms and nice breakfast!! great staff and nice price for the rooms!!

i didn't have breakfast as my flight was very early

better than i expected, everything clean and the smell fresh, our room was a suite with kitchen and everything in there was clean (sink, stove and fridge) 100% recommend

on june 24, i called days inn & suites to see if i could get an early check in

location to hobby airport is good with a shuttle service.

breakfast was ice cold and was told to use the microwave

breakfast was offered but it was not free, which is false advertisement

the breakfast was good, nothing too special

was an oder in the facility ( needs change out mop water frequently) and the breakfast was not good at all

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

the room was pretty clean. gym was decent. yeah plenty of parking

no eggs. extended stay hotel with kitchen.

temperature very cool, complimentary tea and coffee, kitchen in room, pool, gym, &a laundry

kitchenette was wonderful: nice little bar-top-sized sink, great 3 cubic foot microwave, 2-burner

availability to check-in before 3pm and shuttle service from and to the airport

24 hour pool/hot tub is definitely nice

bathroom was filthy and the wifi sucked

better customer service, better room service, better water temperature

lovely staff room service

the location, shuttle bus, staff, cleanliness

x even free shuttle to airport

also they had laundry room with dryer & washing machine (very useful for long stays)

we stayed without light since our kids were already

breakfast and bar was great. staff very friendly

yes it's really pretty and it has a gym and a pool but it's a very sketchy area and bad people if you're coming to texas do not stay in

breakfast concept, not enough food if normal hungryud83dude15 pool/garden area suck’s gym needs upgrade and cleaning without the nice staff, i would not stay here

we used the shuttle twice and it was very clean and convenient

smiling staff terrific from check in to free shuttle service to and from area airport and area restaurants was great

nice staff and a good bar and food down stairs

love the fact that they have on site laundry area

free wifi and laundry room just down from our room

the pool was very relaxing not noisy at all and the water was not hot

the pool was very inviting employees most pleasant. bathrooms and rooms beautiful..

pool was not clean

pool wasn't opened my kids wanted to so bad our first room was filthy and the second room was a bit

we couldn't use the pool on a friday night

put me next to the laundry room and was loud starting at 6 a

bed size, shopping and dining convenience, bathroom, and laundry

big room, onsite laundry facilities.

walking distance to nrg stadium front staff was really helpful and tried it's best to provide an early check in for us which was really appreciated

they also had laundry facility on site

continental breakfast

breakfast was meager at best

owner was really nice and allowed us an early check in.

didn't get a chance to visit the breakfast snack bar

the breakfast could be better

there wasn't much i didn't like. only thing i was told no shuttle service on weekend

they have a convenient hourly shuttle too

how the people was so loud in the pool with music

room was very nice and well equipped with a mini kitchen

provides a shuttle to md anderson & to go breakfast bags with a sausage biscuit & a muffin and access to the

the bathroom sink gurgled into the tiny kitchen sink, through the connected exposed pvc pipe

i like that my pets was able to.be there without me paying a pet fee and the room was clean

studio is roomie and clean, kitchen appliances in great working condition, hotel has ample lighted parking, staff is friendly

premises are awful, room smells bad, very poor light, no coffee maker, kitchen is a joke, garbage everywhere

excellent staff and good breakfast

no jacuzzi/hot tub by the pool.

didn’t like it wasn’t roomy enough in the let out couch bed was way too small nor was the pool very enjoyable because the water was too

and lastly the breakfast offerred in the morning a nice touch

breakfast could of stay on till 10 but it was still good to go thank you.

nobody checked the water cooler in the gym, it was always empty

the complimentary breakfast.

open now, this location at leas tis not providing breakfast or any access to facilities like the gym

super cleaned. loved the stay. delicious breakfast.

good lighting for security good breakfast good washer and dryer more all the staff.

nice shades, nice bathroom and kitchen area

wish the pool was inside

late check out was very appreciated

the kitchen

pool was nice

breakfast was waaaaaay toooo expensive for microwaved food they normally have for free

bar needed at least one more staff member

the pool and the access to go straight to the parking lot of the football game

wasn't to crazy about the breakfast

bar staff was very friendly

excellent facilities cold pool though great breakfast very kind personnel

closing pool at 10

proximity to nrg arena the pool breakfast was great. rooms were clean and comfy

staff, room, bed, breakfast, gym etc

the breakfast lacks of variety, limited choices.

great location just needs to work on breakfast options. not a great variety

1 man working evening shift alone...lack of breakfast choice !!!

spacious , full size freezer and kitchen

location, kitchen, all non-smoking

i loved having a kitchenette and it was very close to the hospital

room was clean, spa was big and just as pictured on

only the spa room was worth the money and it was over priced.

didn't like that the spa tube didn't work properly and i didn't like that i had to go to the office to warm up my food

the breakfast was terrific

pool

good breakfast

i really like the staff,the breakfast and the room

breakfast was very good

free laundry was an added bonus especially seeing as we came from overseas

shuttle was not available and was provided uber to get to and from appointment

staff is very helpful and the breakfast is always the best

clean, shuttle service was very convenient and the drivers dwight and lane were very kind and they do a

location cleanliness great staff breakfast buffet shuttle great rooms

the view was great, and the pool was stunning

shuttle service to any place within 2 mile radius

shuttle and drivers breakfast cleanliness staff

room size was perfect & pool area was an awesome surprise. breakfast buffet options were great.

they have a free shuttle to take you anywhere within a 2 mile radius

there was a pool but we did not check it out

clean, friendly staff, breakfast changes which was great, and cleaned our room on daily basis

pool area could use an upgrade but other than that's no real complaints

i love that they have a small hot tub joined to the pool

great breakfast!

comfortable beds, hot showers, room had a small living area that was perfect for separating kids

the shuttle to and from the medical facilities made our stay easy and stress free

the breakfast was good, more than what we expected. beds were super comfortable.

my daughter loved the gym and both her and my brother loved breakfast as well

did not get a chance to have breakfast, due to it was not available early enough for us

off i needed a early check in but that was not an option

the suite was perfect; it included a sitting area and small full kitchen

the free shuttle was just perfect, going to the medical center

is right across the street from nrg stadium so rather than have to pay for parking and take a shuttle, we just walked over for the concert

the pool area could use a slight upgrade

appreciated the cleanliness of the gym and the helpful staff to contribute to the nice ambiance of the hotel

he driver that shuttles you talks to much) she needs to relax and wait for others to speak vs chattering

love the decor, how clean and staff were so accommodating, complimentary drinks in lobby, local shuttle and restaurant/bar on premises

in front of our kids

i love my stay at this hotel. i will return soon, my kids enjoy themselves

wifi was not working they didn t communicate it & staff were not particularly helpful for example

my kids loved the breakfast

just the breakfast

it wasn’t their fault, but we couldn’t use the pool.

did not eat breakfast because we had to leave before breakfast was served.

they also had additional amenities including a pool and fitness center which were added perks

i enjoyed the gym and the low rates for parking.

pool wasn't good nor felt clean

rooms were comfortable, breakfast had healthy options, and staff were friendly.

hotels in one building a little confusing when one hotel has free breakfast and the other one

only suggestion is to have a staff member swing by the pool every now and again

the hotel staff is great! the two shuttle service guys are amazing!!

also, the shuttle was very convenient when we needed it

gym was nice

it is easy and clean. the breakfast looked great!

the shuttle driver was excellent

early check in

parking is really close to the rooms. everything in the room is great!

breakfast options were very good

breakfast was sufficient

breakfast, the staff and the bed

i was glad that i stayed on the 2nd floor because the ground floor is right next to the parking lot which could mean traffic noise

breakfast could be more varied

free breakfast in the morning is great

couldn't use gym due to musty room smell and out-of-service cardio machines

breakfast is good

location, friendly staff, great breakfast

breakfast and their coffee

the swimming pool wasn't open when we were there. it wasn't an issue so we will be back.

nice accessibility to workout facility and laundry

shuttle wasn’t running, they didn’t have breakfast and the pool was closed

suite with complete kitchen was large and comfortable

no pool

there was no breakfast provided, only coffee.

wish there was a pool to relax by, but other than that, it was good

breakfast room was filthy cigarettes ashes in the ash tray used condom in the on the table urine in

a breakfast for the price would have been nice, even a continental breakfast

no 24hr room service.

small kitchenette and couch area

plus i called for room service numerous times and no one ever answered

i checked in, they asked if i wanted a kitchenette

the bar opened rather late and closed early

tall ceilings and open lobby had nice seating options, were spacious and nicely connected to the bar and restaurant

pool area.

also the snack bar is really cheap unlike most hotels

helped us with late check out due to medical appts

shuttle to the rodeo was very nice, very clean, staff professional

it was very clean and comfortable. not noisy or anything. fast check in and breakfast was great!

it was very clean staff professional and friendly breakfast was good as well

clean, big bed, soft pillows. nice continental breakfast and the front desk clerk was welcoming.

did not partake of breakfast. covid.

breakfast

don't remember if breakfast was supposed to be included but definitely wasn't anything there

i wasn’t a fan of the breakfast

could use some covers for the coffee cups as there is no place to sit down in the breakfast area and you need to carry coffee up to your room

new facility, clean. good location. had grab and go breakfast option.

no seating in breakfast area and all food was sweet items

information about providing room service was a little confusing

loved the new gym and pool. great food at terrace.

clean, they have a very nice gym with sanitizing wipes and cold towels and water, good outdoor pool, very nice and friendly staff, i'd definitely visit again

the pool and the gym were better than a lot of other hotel amenities

ordered room service twice and did not receive either time

the early check in and friendly/ helpful staff.

room service is outstanding. very timely and not overly expensive.

was expecting to have pool in the amenities

the shuttle was great, too

indoor pool and spa for relaxing, large and comfortable rooms, great price for a nice hotel

great clean room. room service is excellent.

clean and nice view of the city please go to the bar on the pool side i had a very good time and enjoyed myself and 1 more thing the turkey sandwich

pool was amazing and so was the gym

could see everything and get to everything and i overly loved the fact that they had a rooftop bar first time there and would go

great pool and bar

breakfast selection was awful.

breakfast options were simple but good - cereal selection, muffins, coffee/tea and fruit

free breakfast didnt offer much

had a decent breakfast bar coffee, muffins, orange juice, instant oatmeal, oranges

looking forward to some waffles for breakfast, but all they had was cereal

room service was excellent

cleanliness was at its highest, room service as well

a great experience with my family, the only thing lacking was a pool

pretty good restaurant in the hotel with room service

had to walk over a block down the side of the road to get to the pool, which closed at 8 on a saturday and didn t open until noon on sunday

refused pool use

there is a pool but we didn't swim

safe inside a pin controlled gated community with a pool

swimming pool was not opened at 10am as scheduled

service was good. room clean. i love the bar. the pool. i rented two night we enjoyed ourselves