i did not receive the room with a kitchenette that i reserved and was placed in a different room and was not informed of anything by

the wall had scratches and the kitchen lacks cooking utensils

mini kitchen in room, microwave, hot plate but no kettle

late check out of 20$

didn't like the towels, they are weird and do not dry -there is a kitchen but no pan or kitchen

breakfast options don't cover anyone with special dietary needs.

not much of a breakfast but the coffee was very good. they have veteran specific parking.

not much for breakfast, but for the price of the room it was great.

i missed the continental breakfast ud83eudd72

the breakfast was minimal at best. the yogurt held us over until we could get to breakfast.

pool with a ramp

the beds were comfortable. the pool area was nice

pool/hot tub was nice.

good size pool

loved the look and the pool and our room the shower

the kitchenette sink was full of knats and you can hear everything in your room

no a/c, no fridge only cold water to bathe, had to take standard room hen had booked room with kitchen2nd night man on desk was asked for clean towels twice, told coming but never did, when girl

gym could use some weights and exercise mats/balls. some fruit in breakfast.

was no trash can, the toilet paper kept falling because there’s not a thing to hold it, the gym has no equipment and they only service (change sheets) every four days

the kitchenette and the updated room.

laundry on site and a decent gym with dual cable machine, bench and dumbbells

always like to stay here because it's roomy and close to everything and there's free parking and breakfast

this hotel was like new! very nice. free breakfast and a light dinner w/wine! perfect for us.

hotel employee's day off, the manager of the kitchen worked like she did not care how things were

kitchen in suite, separate living from bedroom.

neither the bar or the restaurant were open

to stay in the room and had to split the bed sheets from the 2 beds for the sofa bed so that our kids could sleep in it

to stay in the room and had to split the bed sheets from the 2 beds for the sofa bed so that our kids could sleep in it

located, clean, comfortable, good gym and really nice pool

12 hours the power went out and in the texas heat the room was hot trying to sleep with the kids

no breakfast

the swimming pool was dirty and green

pool was perfect temperature for a late swim and breakfast was yummy

the breakfast was a very bummer. they need a waffle machine.

pool was perfect temperature for a late swim and breakfast was yummy

the breakfast, pool, basketball court.

i was so pleased with the price, the staff, the room it self was,so cozy, and the breakfast was more than we expected

and accommodating location was perfect for our trip room size was awesome breakfast was great pool was a decent size for playing and area was

well layout rooms with full kitchens

breakfast..large rooms

close to the mall with lots of restaurants close by. good breakfast, nice pool.

really appreciated how they had a water/coffee/tea/hot chocolate bar in the lobby throughout the day, decent water pressure, appreciated the soap

nice clean hotel, nice indoor pool and good location

pool was close

close to the mall with lots of restaurants close by. good breakfast, nice pool.

parking and location.

pool was dirty and very slippery and latter was broken

the pool looked dirty.

the staff, the room, the pool, the food, and the prices...... awesome....

it was also right around the corner from the water park

the bed was uncomfortable, pool was very small, room outdated and old, coffee pot didn't work

friendly staff and thankful for laundry room for guests.

very nice room and breakfast!!

pool was out of order

friendly staff, free breakfast and hot tub.

the gym and pool looked good but unfortunately our stay was too short to try them

i really enjoyed the heated pool.

free breakfast, comfortable supportive bed.

we liked everything! near malls, food places, and the water park!

i didn't really like the breakfast

everything appeared to work in the room and property. i.e ice machine and pool.

although it's not the fault of anyone, the pool water was a little too warm.

gym

breakfast, hot tub, pool and location were excellent

slow wifi. pool was not very appealing

i wish they had a laundry room for guests

cleanlines, good breakfast, good facilities(gym, swimming pool, etc), great location , good reception , etc

also the gym was open

the pool was not operational although we didn't want to use it anyway.

the pool was crowded.

my kids were so excited to swim and then we only stayed maybe 30 minutes

great location,liked the room layout. the pool was great

were quite a few children in the pool area that appeared to be there without supervision

pool, laundry services, breakfast free, pool

room we were in was very noisy, we heard the people doing laundry and water from the shower from upstaits

the full c kitchenette and comfortable bed

loved the kitchen area, i was able to cook a nice dinner for me and my boyfriend

was a cockroach walking around the kitchen area, sink and stove top , on top of the fridge

kitchen

roach traps under the bathroom sink and dead roaches in the kitchen

the parking is free which is a bonus

it was very clean and surprisingly it includes a small kitchen area.

better breakfast selection. maybe a second waffle iron.

i want a 1 bed with a kitchen. i like to cook instead of goin out to eat all the time.

the room was beautiful plus a very nice kitchen and large bathroom.

breakfast was ok the ammenities are great for kids the room very comfortable.

staff were awesome. rooms clean, comfortable, and spacious. breakfast was good.

free full breakfast; happy hour free drinks and food.

living there with pets and you can here tv very loud and kids and babies crying the majority of the evening

clean, good location, spacious, great breakfast, well-lit parking lot, good value

friendly and helpful staff good gym satisfactory breakfast location

very friendly, my son utilized the fitness room and my grandson, nieces and nephew utilized the pool

fresh fruit in a bowl and herbal teas near the eating area was good to see plus the fact that a gym room was available really made this a good priced accommodation

pool had too much chlorine and was burning our eyes

clean, pool

super clean and fresh. awesome breakfast bar, highly recommend!

the suite was a 2 queens and sofa bed available with functional kitchen and full refrigerator and dishwasher

ice machines for guests, no happy hour or bar as advertised, breakfast was only good on one of four days

we asked if the bar would open, and the same gentlemen replied that our gm will be here to open it tonight

provide a small buffet breakfast to guest who are rushing in the morning for work or school training travel

stay was nice, we were a little confused about the pool and free breakfast

you have to go next door for breakfast and pool

it was a bread and cereal breakfast. no donuts like the last time i stayed here

the pool and breakfast was at the hotel next door.

breakfast was great. staff was friendly and helpful. would highly recommend and book again.

pool was nice, and continental breakfast good

not sure if we was being profiled icing on top laundry in the building was out of service so we had to use an out door laundry set up they had

the on site laundry facility looked alittle outdated so we went to a nearby laundromat

were questionable people walking around the parking lot

me with extra privacy because it separated the bedroom from the living room space and the small kitchenette giving a nice homey feel

of hot food for breakfast, some bugs on the floor in the room, hard mattress, and hot room when we came in

breakfast bar was extremely limited

i was checking out early during the breakfast window

was unfriendly, breakfast was not out and we had to ask for it

breakfast is a joke

wifi did not work & pool closed!!!! nothing worked right

never got wifi in the room the beds were dirty and everyone was smoking in their rooms even tho it's wasn't

after checked in hotel smelled like weed cops there people fighting and drug heads everywhere my kids couldn't leave room and my elderly mother couldn't walk down the

my kids and my grandchildren

barking dogs all night long. kids running around.

the breakfast was tasty and plentiful, the room was spacious and comfy and the location is perfect

great breakfast and staff.

exceptional breakfast

that the pool isn’t open early, i had to wait until 8:30 for the hot tub

the lady who serves the breakfast was amazing! front desk staff was awesome!

the breakfast was pretty good. better than most places.

breakfast was great!

kids next door practice rope spinning in the hallway and not moving when we passed by

the indoor pool

was good until another guest let her kids fix their own food

strong wifi

i got the room with a kitchen, which means a fairly large fridge and a two burner stovetop

the full kitchen had no utensils, no dishes, no pots or pans and no coffee or tea maker

this time i rented the room with the kitchen

paid for a kitchenette was put in the 2nd floor which was not i formed no elevator

the room with the kitchen inside

use a bit of extra parking space for late night after 12am return

the wifii was very spotty

the parking was well lit up

the overall look of the room and the cleanliness of the kitchen and bathroom

everything was great except the wifi in 206 was non existent, usually it s very good.

the continental breakfast was extra small

cleanliness, the smell inside the hotel, cockroaches, and the wifi speed.

not enough parking

i love the full kitchen, i also love the carpet

they had plenty of things for breakfast all prepared in a bag for the guests to pick up

clean rooms, nice laundry room, very good exercise room

very clean and the staff was nice. the breakfast was good too!

breakfast

breakfast was very tasty too

the breakfast and the the overall comfort were amazing.

it was a great location with breakfast and the cost. aaa

breakfast and the staff was amazing.

staff and breakfast were excellent

if i hadn't been so tired when i got in, i would have taken advantage of fitness center

event we attended, restaurants within walking distance, spacious, clean rooms, workout facility, breakfast

the room was also very clean, amd we enjoyed the gym

nothing, it was great! the pool was out if order and that was a downer but the hotel was great

gym was functional - a little small if there’s more than a couple people in there

having to pay a high pet fee!!!!!

the room and the kitchen utensils were dirty. i changed rooms, and it was dirty too.

building with small but functional kitchen on the rooms

room had mold in the kitchen area over the stove

facet in kitchen area is no even close ro

kitchen stove is fake is not working

the beautiful kitchen we had too, with our room

i rented a room with two queen size beds and kitchen

the pool water was a bit chilly. a warmer pool would make the experience even better.

staff was excellent—friendly and attentive—and my 4-year-old absolutely loved the pool

the indoor pool was to cold to enjoy

i wanted to use the laundry but i found it a little expensive, for a tshirt 6usd seems a lot

wonderful breakfast, free laundry room

t like the fact that there was no breakfast due to covid

available bar & food

the bar was very nice and the hotel was in a great area

i was also disappointed the bistro bar area wouldn t take cash for the payment of breakfast, card only

wasn t no clean towels i had to pay for washer powder and pay to wash and dry my towels no room service i would like a

pool needs to be monitored and cleaned regular

it was real nice and clean the pool was clean the rooms were clean we didn’t have any problems

pool gym room

pool was so clean and inviting

gym was nasty

all facilities were closed like the gym and pool but they provided a very good takeaway breakfast

nice sized room, very quiet, clean pool, friendly staff, nice view

we also like the kitchen in the room too

the kitchen to cook breakfast, the full size fridge with ice maker....

the kids above me stayed up until 2am running around keeping me up

the snake in the parking lot.

the premium upgrade that came with drinks + snacks in the room and the late check out

everything, breakfast was awsome!

plenty of parking and the staff was friendly and professional

breakfast was fresh and lots of various selections

the pool area and fire pit we're excellent

great bar staff, walter was awesome

lots of parking, fire pit outside which was great, room was nice

ease of access, plentiful parking, good air-conditioning!

the gym

the breakfast was exactly what you would expect

no breakfast

love the kitchen and staff very sweet.

the continental breakfast was mediocre at best

do not believe breakfast was offered

the breakfast was good

they respected my privacy , kept my room clean , good breakfast, spacious room

breakfast is ok you cant expect a gourmet breakfast for the price of the room

they had breakfast included in the room

very affordable free breakfast quiet dont have to be 21 (you have to be

dirty stairs, unclean sheets and towels, they have laundry problems, they never changed my sheets while staying there

it was available for early check in and it was quiet.

unneccessary money plus some because my food spoiled due to not receiving room with full fridege/kitchenette

the kitchen wasn't equipped with all the kitchen supplies. such as silverware.

the kitchen

no kitchen utensils in room

i requested a late check out and they approved without any hesitation

the call went to laundry since it was after 11, and the lady said that since the front desk is closed at that time,

were no pots, pans, or dishes even though there was a small kitchenette

i loved the convienancy of the location, and i love the kitchen.

the cleanliness of the room, the size of the room, and the kitchen.

small kitchen didn't have any equipment

kitchenette is very handy but dishes and cookware aren't provided

the kitchenette and the location

loved the full kitchen

the breakfast. they say it’s between 7 and 10 but by 8:05 there is only scrambled eggs.

at breakfast they was a roach and also in my room

the breakfast was eh

courteous staff were on point. breakfast was good

the breakfast was good but you need to get there early to get the best choices

in poor repair, stove top not working, zero kitchen equipment, no kettle, only warm water, only very thin bed cover with additional blankets,

the kitchen sink in the kitchenette was clogged with garbage disposal that wasn't working

liked the kitchenette

lack of kitchen utensils

the room had a kitchenette: electric stove, fridge, and a sink

convenient parking

there was no breakfast

people loitering in the parking lot

breakfast is no longer available and they only sent a notification after i had booked the place

they need more breakfast

truck parking

breakfast was good and hotel was very clean and quiet location

towels in the room and lack of continental breakfast

the breakfast was very disappointing needs updated usb ports for phone charging.

i wish there was more food to select from in the morning for breakfast

nice pool, quiet location, med size fridge

room, parking to the room, breakfast, everything was nice and went smoothly

good breakfast. plenty of variety and area was well maintained.

2) the trash cans in the dining area need to be emptied more often during breakfast

breakfast needs to be earlier than 6am

it was a great and good deal the pool was nice and kids had fun ud83dude0a

the pool area clean restroom

wish pool area was open later.

how everyone that worked here,made sure,me and my kids was comfortable

gym and pool

sonesta claims they have a laundry facility

breakfast, location out of way of restaurants and stores, but rooms are good and clean staff nice

customer service and decent breakfast

breakfast was ok, the pool was nice.

the breakfast opened 20 minutes late and had no meat and rotten fruits

specifically booked there for the free breakfast and pool which didn’t get any of them and we were not told in advanced of this the pool was so green

breakfast was very low grade and wasnt carefully prepared coffee was weak and no juice too much

nice pool, very nice staff..felt very safe and location was great

that i guys don't serve breakfast but it says online you guys do, please fix that

staff was lovely, room was great, and the pool tired out the kids perfectly:)

parking is easy

good breakfast food

no breakfast served. bad coffee

hotel said free breakfast

the breakfast was very disappointing in that very little was offered

room was dirty ,the wifi didn't work at all not good channels on tv a least and the swiming pool place very dirty

would have liked the pool which looked very nice but weather did not permit

rooms are clean and nice to staff is cool beautiful pool area and they clean their rooms really

pool was out of order

the pool.

the size and kitchenette

have any and housekeeping was gone for the day and they apologized what facility do not have a laundry room but i was able to bring my dirty towels to the desk and and get new ones but i can’t

the gym was open, close to galleria mall

beautiful clean room. nice staff. warm indoor pool.

limited gym, breakfast was extremely limited, the better coffee machine was locked away after the breakfast

gym always available with good equipment for cardio

did not eat breakfast. hours were to early.

very poor breakfast and if you're late you missed it (no replacement)

just breakfast u need to wake up at 5am to enjoys

they didn’t offer breakfast!

no breakfast

kitchen area

think there could have been more amenities in the kitchenette area

very unstable and rocky shower head leaking no lights over kitchen area room design could be better bathroom tile in shower not done

had a mini kitchen with stove

parking lot is sufficient for all cars

eggs, and mushrooms every day but with a different layout, and the kitchen chef is rude and

the staff were great, friendly and welcoming. specially ms dee at breakfast, wow!

the room was very clean and spacious with full/furnished kitchen. great for the price!

our king suite room had a mini kitchen and was great for our family!

breakfast felt fancy with real plates and silverware

excellent breakfast

great breakfast

amenities were typical of good hotels: pool, gym, hot tub was a plus (although the jets didn't work yet), and of course continental breakfast

we arrived at our hotel around 12:00 pm but we got early check in

amenities were typical of good hotels: pool, gym, hot tub was a plus (although the jets didn't work yet), and of course continental

pool area wasn't the best

having laundry facilities was also nice and convenient

wheel chair ramp at rear entrance by swimming pool.

it has a gym and a heated outside pool that looks nice. haven't used any. good breakfast.

room was clean quiet and breakfast was warm and delicious

breakfast was good, bedding and comforter was very cozy. staff was super helpful and friendly.

close to everything. newly remodeled. great free breakfast and friendly staff

breakfast very well presented, hot, tasty, plus fresh fruit, very comfortable bed with a lot of

clean, comfortable with a fabulous breakfast

the staff was great, the breakfast was great and the overall facility was nice and clean.

the pool was not in service.

the housekeeping lady gave us extra blankets for the kids

run out of breakfast early

water leakage in room. pool was closed

the breakfast bar

it is located in a quite and safe location with a lot of parking outside

i booked this hotel because it advertised bar and restaurant

lot's of places nearby for food / drink. hot breakfast provided at hotel

food/drink options, indoor pool was closed, hard time communicating with the front desk staff- we wanted to change payment

we had breakfast both days delicious

the kitchenette was perfect

everything was perfect. the free breakfast is awesome. beds are clean and comfortable.

issue we had was being kicked out of the pool at 8:30 when the pool sign said 10:00

were very friendly and helpful designed for a longer stay, so kitchen appliances were available and laundry

the pool was clean & well maintained

reception was friendly and efficient. room was nice e and clean. breakfast was good.

the parking lot was well lit and clean.

breakfast was not great

king size bed was comfortable, liked the pool, and close to anything you would need,and wonderful breakfast

wish the pool was indoors

there was no breakfast or coffee in the room

didn't have the breakfast as per website, but with covid that was expected

breakfast wasn't much.

no coffee pot in room or free breakfast

did not have a breakfast bar or coffee

breakfast was as expected, but, met our needs

swimming pool was closed as it was under maintenance

breakfast was excellent and staff was so friendly and welcoming

i've been there, except for locking my myself out my room several times, one day i was doing laundry and 4 times i locked myself out and he just laughed with me

breakfast. only cereal, toast, waffles, no eggs, meats, protein.c

only thing i didn't like were the kids running up and down in the adjacent room and a dog poo'd on the hallway carpet (but a staff

the kitchen area is just unique

everything in the kitchen

room was clean, attractive and even had a kitchenette and a lounge area so that we could feel right at home

breakfast

tub did not have a grab bar to help with getting in and out of tub

breakfast was good, and the location was good.

$4 for a candy bar at the desk

has a gym with free weights

breakfast- bland, workers didn't understand english , simple responses , not able to communicate,

there was a good swimming pool and nice gym

atmosphere. feeling of space in the lobby. staff paid great attention to kids.

also the pool was nice but they need lights in the

loved the hotel and staff. my kids really liked it as well.

room maid service was efficient and bar service friendly

everything from the location to the staff. pool area was wonderful

the breakfast was good

some of the breakfast seemed from previous days

breakfast guy made me a little uncomfortable

breakfast good but not great.

great coffee, great beds, great a/c pretty outside pool, but didn’t use

the pool is really nice, and the breakfast is excellent!

the room was clean and very quiet from any road traffic. indoor pool area was very nice.

gym and pool although we didn’t use them

everything was handled quickly and with a smileud83dude01ud83dudcafud83dudc4dthe pool was probably my and my daughters favorite amenity

no breakfast i expected this part of reason chosen

the need to start the breakfast

there was no breakfast

need healthier options in breakfast area i think.

no dishes or silverware in kitchen

don’t like the fact that i requested a room on a high floor near the pool 4 weeks in advance

it was past midnight and our kids were tired, we did not ask for another room

have this shuttle that is advertised to take guests anywhere within a certain radius and they rarely use it

the pool

fire alarm went off at 3:oo am because some kids emptied the fire extinguishers in the hall had to stand outside in the parking lot for 1 hour

they argued with me and locked me out the room after going in and turning the a/c off during our breakfast

the place to eat breakfast is super hot. the elevator has a scary sound when i used it.

not a very good breakfast selection.

the pool needs cleaning better and gets reed of wasps nest in the pool area

more a/c in the lobby/breakfast area. slightly softer bed.

smiley faces in front desk and breakfast.

the pool was closed.

facility has laundry, workout area, and a lot of shopping areas and restaurants around the hotel just in case we

breakfast was great with traveling with two little ones they were nice and full for our day

the location is great. the area was quiet and safe. the room and the gym were clean.

there was a broken down car in the parking lot, parked near the entrance

rooms were clean, nice bar on the premises

the 1-10 and convenient outside parking near your room

was easy to get to and had lots of parking

parking was not the most convenient and breakfast was not included.

the room was very spacious, i had 4 kids with me and they were able to have fun

i like the big room in general, the bar and the food offering at the bar.

that the restaurant and bar wasn't open. but we know it had to be closed due to covid-19

it has a gym and laundry room, pool

room was great and the pool was nice

pool, gym, nice rooms-great value for such a high quality stay and relatively low price

pool was very small

pool area had debris from the trees all over the sitting area fruits leaves that fell from the tree

pool was dirty and water seemed dirty with lot of chlorine it seemed

there was no food or room service, the pool is tiny

, great staff ,large rooms with sitting area , lots of great choices for breakfast, large full gym , larger

hallways were muggy and hot, carpet was wet in the room, and the hotel shuttle was in pretty bad shape

room was very roomy and the pull out couch was perfect for our kids.

although we didn't use it, the pool water was more of a green color, not attractive looking.

pool is sad. everything else is fine. snacks could be wider in variety but sufficed.

breakfast was phenomenal with various options and a hot bar with chefs that cooked to order certain items like omelette a and pancakes

the staffs, cleanliness, parking,

they pool area to small an grown ups can drink in the pool when kids in there

love how friendly the staff was from the desk clerk to the kitchen staff everyone was extremely polite and friendly

i also like the breakfast and the bar they have

kitchen, beds and the shower.

we were traveling with small kids so we purchased a carbine man

pool was closed.

friendly staff, hot breakfast. a huge room with all the kitchen tool we need!

an the pool was open