very clean and new. modern rooms, rain shower, pool clean with water fall. overall enjoyable.

the breakfast was not the very best but this is a small thing.

lovely interior pool,patio,bar area; included good breakfast

the included breakfast had some variety each day and was good

the breakfast is very delicious and the staff helpful and friendly

enough, beds ok and good shower clean bathroom parking and easy to walk to the lake free bottled water

wifi is not stable

the beds were nice, the location is alright, the secure parking is good

works well, great owners, good parking, good coffee, lots of towels, good pressure and hot water, high ceilings, nice deck, nice

quiet and amazing wifi

the restaurant and sunbeds on the lake, beautiful yoga shalla and a great yoga teacher, great breakfast, and mostly absolutely amazing staff ready to help at any hour

breakfast was great

the breakfast was good but didn’t suggest many choices

most amazing room with private pool… such a comfy bed and loved the outdoor shower

my jaw dropped as soon as i saw the room i booked with a plunge pool

comfortable beds, super clean nice shower, lovely terrace with small kitchen to use and views of the square

place was filthy, the kitchen wasn't cleaned before we arrived

the kitchenette is equipped with the most basic stuff

pool area with palm trees and comfortable lounge chairs quiet comfortable room great location

nice pool, friendly staff, free rental bikes and umbrella

pool and the grounds were very well maintained

he allowed me to stay in the pool, waiting for my taxi, to get me back home

garden and pool were beautiful

spotless, comfortable, with fantastic hosts, they even had a birthday cake for my birthday, breakfast was delicious, they go out of their way to help you, i would 100% recommend this lovely

well welcome by our 2 hosts in a charming place, with all the confort you need and a homemade breakfast

size modern room, great breakfast, small fridge, nice patio area for breakfast, 10 min walk to the lagoon

host was amazingly friendly , rooms were well equipped and spotlessly clean, and the breakfast was very tasty

every morning we got delicious ,healthy breakfast and our host marta even made our son separate kids friendly breakfast like pancakes

was really near from the lagoon the service was great the pool the best

very warm and fast, the staff treated us very well, the room is spacious, fresh and clean, the pool area was enjoyable, it has lounge chairs, tables and chairs for a good afternoon, they have

nice and stylish - full equipment (just the knives might be sharper:-) - super location - nice pool &

we did not use the pool but everything was as described

we have two girls and the played a lot in the nice pool

breakfast was everage, just scrublef egss an banana

friendly, helpful host and good breakfast

the breakfast was tasty

breakfast was from 8:30 - 9:30

breakfast was made to order

the room was quite spacious with a view of the pool

there was a cute bar area by the pool but i havent seen an employee there during my stay

pool is smaller than on photos, yet enough to get a cooling dip

i had a ground level room with a terrace/seating area viewing the pool area and it was very peaceful

pool and room, clean and big

the room, the beds, the cleanliness, the pool, all perfect

small garden with swimming pool and great atmosphere

great amenities, pool and breakfast spread every morning

clean rooms, comfortable large bed, roof terrace and super pool to use to relax in

clean and spacious room, super nice chill area and pool

internet didn’t work for most days - pool was very dirty so we didn’t go in - no cleaning our

the pool area was very relaxing and the stone huts were quaint and very dark which allowed for very

swimming pool was closed for a day.

outside shower bathroom. ac, nice pool area

music until 3am so loud you feel like you’re there… between howling dogs, loud music, a murky pool that doesn’t look like the photos and lumpy pillows - sadly it’s not worth the

we had to spend some time at the pool and outdoor spaces which were extremely pleasant

everything was perfect the pool the staff and the food!!

gorgeous and the location is great - less than 10 mins to the ecological park and to the town centre

the pool is beautiful and excellent breakfast and staff

minor thing was that the bar was not opened until 2pm

small pool being installed now

location, close to ado bus station & into main points of interests in town - cosy room - nice pool

the pool and the proximity to the bus station. the room in general was very nice to.

nice big room and excellent service. the pool is nice and the price is accordingly.

there’s a nice pool to cool off in the heat

the breakfast is great

close to the town and shops and breakfast was lovely

the breakfast was great from the restaurant next door and we also went for an evening meal there

i would say the swimming pool is a bit small though.

fantastic hotel, breakfast always very tasty, room was spacious, staff very friendly

hotel, beautiful garden with swimming pool, shower with great water pressure

front desk service diligent and helped us connect to a different ssid as the standard wifi offered was very weak

location, nice and cozy rooms, pool, breakfast - you got all you need to relax in this small village

the adjoining restaurant / bar was handy and very good food

however, it was so moldy, that we couldn't sleep there with our kids

the balcony on the swimming pool is nice and the beds are very comfortable

nice rooms and tranquil pool area

great breakfast buffet with a brilliant roof top terrace and pool for catching some afternoon sun

the pool area is lovely and perfect for relaxing, and breakfast in the morning was good and abundant, a

great breakfast buffet with a brilliant roof top terrace and pool for catching some afternoon sun

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly

we paid for our laundry to be done and they said it would take 24 hours

the pool, the hammocks, the rooftop

the breakfast was amazing! huge and with choses and delicious beyond expectations for

hotel was bright and modern, the wifi was excellent and it was centrally located close to town center, the water and great

safe parking just next to the hotel

breakfast was also great

the hotel itself is beautifully designed, with a relaxing vibe, a lovely pool, and cozy sitting areas that make you want to just stay and unwind

lovely and helpfull staff, good breakfast, good location and lovely decoration

the room is clean, the breakfast is good

great location and staff, very warm welcome and they even offered a late check out free of charge, so we could go on a sailing tour the day we were leaving

friendly staff, spacious room, clean, nice pool area to rest

pool could be cleaner, no ventilation in the bathroom so very damp, breakfast was just a little

only improvement i would make is a hob in the kitchenette so you can actually cook something

pool cannot be used by hostal guests

the kitchen was big and clean but lacks a stove to be able to cook some food.

nice and clean room with a good pool in the centre of towm. very friendly stuff.

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

location was perfect, and there was a clean pool on the property

has a pool but we had to wait for them to service it before we could swim

the pool is great, good size and clean

the breakfast each day and complimentary yoga

we loved our room (the kids especially liked their ‘upstairs’ room

but we where able the cool drinks in at the bar so no problem at all

pool is quite shallow and there are not a lot of places to sit in the sun

with a bountiful breakfast, too

very nice room, nice pool and good location

pool area is great to relax in and the staff are super friendly and helpful

pool was pretty dirty. breakfast process could be a bit more straightforward

liked the location, rooms and pool

great pool

the ac worked great, and so did the wifi

clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine

it has a tv and fridge and a lovely outside area where you could use the pool and have breakfast

nice pool. large and comfortable room.

it is a fantastic space with a balcony, pool, garden, incredibly comfortable bed, fridge and excellent wifi

place, awesome pool and room

nice relaxing areas around the pool and in the hamacs

breakfast was sufficient, not too much but just in the point you need to start your day

would appreciate more flexibility in the breakfast serving time since it is only served from 8-9am, which makes it difficult to make when

property was beautifully done up, the pool area was gorgeous and we were made to feel really welcome

a superb hotel great staff very well run & a great breakfast i'll stay here again

location staff free water breakfast

breakfast was delicious

programs, beautiful room and comfy outside area for chilling :) should not forget to mention that breakfast was awesome

the breakfast was very good with changing egg dishes every day

great breakfast and within easy walking distance of some great restaurants

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

the breakfast was delicious a great coffee too

breakfast was excellent. mote than i was expecting.

the room was perfect and cleaned everyday, we had our own balcony with a cold plunge pool that overlooked the laguna

cleanliness, staff, location, breakfast.

the public entrance to the lake and we were able to enjoy a beautiful sunset view of it from the pool and our rooftop terrace

clean room, nice staff, warm water and excellent shower, awesome pool and spots to hangout and one off the best breakfast we had on our trip

the pool is awesome (they have a platform you can jump off ), breakfast is delicious (get the banana

hotel was beautiful, loved the breakfast offered and staff was so helpful

the pool and bar area is great

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the cocktails

pool staff

great value in bacalar, particularly as it has a pool.

huge bed, warm showers, nice pool, ac and it’s not too far a walk from the center

service from the staff, the cleanliness and the overall facilities in cluding the pool, the fridge in the lobby and the coffee in the morning were all great

there was also a pool but we didn’t use it

they say they offer breakfast, but only bananas and sugar cookies were provided

bed was uncomfortable and breakfast insufficient

breakfast on line said good breakfast

breakfast was really basic, one banana and one apple, one croissant from industrial production (not

the free breakfast was four crossoints and some fruit for three people for four days and wasn't restocked

breakfast could be improved upon during my stay, heavy construction work was taking place on the

the entire family loved the place and the staff was really nice, they aso have a breakfast option and everything was delicious

they would have air condition where you have breakfast because it was so hot and lot of

us in later than expected as our flight was delayed and they even asked us what time we wanted breakfast next day

also, the breakfast was fantastic

they fixed the pool roof while there keeping it spotless

lovely rooms, nice pool and very friendly staff

pool

our very attractive room with balcony overlooking the pool was bright, spacious, provided excellent storage for luggage and clothing, had comfortable

swimming pool was amazing and the room was incredible, beds are huge, linens are top quality, the shower has

we enjoyed the use of the kitchen and outdoor patio space to eat breakfast on

great kitchen space with everything you need for budget cooking, and drinking water available

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can use + drinking water - sitting area in front of the

there is a common kitchen that you can use for cooking and has a big fridge

a shared kitchen with water to refill our water bottles was an added bonus

clean and big rooms and a nice pool

beautiful swimming pool. available kitchen and coffee. cozy rooms.

and the water of the pool was cold

pool wasn’t full to where the water line didn’t reach clean out baskets

the pool was small but perfect for what we needed

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard to open

the pool was always clean and there are chairs to lay down and relax

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

the pool was very refreshing on hot days, and the facilities were spotless

the grounds are beautiful with an amazing pool and the rooms were very clean

very nice hotel with nice grounds and swimming pool with outside communal kitchen and free drinking water

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

the kitchen could be a bit more equipped

really comfortable, a nice size swimming pool to cool down, share kitchen

pool is quite small, bugs and mosquitoes in the room and distance to town center is a bit far and

the cute swimming pool and the view from the balcony

the rooms, the pool, everything is perfect

smallest hotel pool i’ve ever seen :d looks totally different on the picture

be fooled the hotels pool is ver small but due to the proximity to the lake not necessary at all

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

refreshing pool after a day in the sun. great staff, owner was very helpful. nice modern rooms.

in the evening is very nice just to chill at the pool, with a couple of beers

clean room pool friendly staff breakfast

the fresh pool after a hot day of sightseeing was incredible.

nice pool to relax. good parking places, clean and helpful staff.

clean new hotel with spacious rooms

well -the hotel was super clean from both outside and inside -cozy hammocks outside -beautiful pools and outdoor areas -good parking area

from both outside and inside -cozy hammocks outside -beautiful pools and outdoor areas -good parking area

pools are awesome with lounge chairs, pool towels and hammocks

the gravel parking lot is bad for your roller suitcases

impressions were a little concerning - the hotel pool and reception area is some distance from the lagoon and a little underwhelming to look at

the door leading to the rooftop apartment/pool was more secure

the room with the pool on the roof was worth the splurge

hamacas and pool for relaxing under the palms just in front of the rooms

room, pool, free bikes, kayaks and lifecoats, private access to lagoon, great wifi, fresh water, truly

it was nice that they had a bar to sell drinks from 11-7

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

breakfast on site but nearby, no immediate access to the lagoon, difficult access road due to rocky

breakfast, the idea is good although the execution is poor

was worried about the access road but it was all ok in our little nissan march :) the breakfast is basic and not to our taste - i don’t really think it’s necessary though seeing you

i e complimentary breakfast included

the other very nearby hotel la casa lamat serves a lovely breakfast and lunch

very tasty breakfast

there are two options for breakfast- one is free and one you have to pay for

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

breakfast is included and enjoyed in raiz, the hotel’s restaurant

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well enough breakfast, nothing is wrong with it) and then they have

the next days the restaurant and bar just closed, probably because of not so nice weather

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

there was a restaurant and bar with very nice food and drink

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

breakfast included very basic. room was a bit tight but as previously said was comfortable.

simple breakfast included with more choices to choose from

the bar was open during your stay

bar is conveniently located right at the waterfront, but the hours are limited

the bar is also affordable

sta, veg sticks)

pool and lagoon area is beautiful and great to relax staff is very friendly amazing sailing tour on

really nice location on the lagoon at the back, with nice pool and bar area

breakfast was great right on the lagoon

hotel is beautiful, the pool is a great idea if you are not that into swimming

good location not far from center private access to the lake parking hammocks and nice terrasse

the private parking and dock . pleasant staff.

i liked the protected parking

care of, smiling staff, if you speak spanish i'm sure they are even more amazing, refreshing pool, comfortable beds, warm water, a common kitchen area which we used daily to cook and make

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

pool, the hammocks outside

clean, comfy, nice pool, well stocked open kitchen

parking, the swiming pool and proximity to beach

wifi a bit slow.

breakfast was fantastic, went above my expectations.

the road and found a really nice cafe we great coffee & food

wifi only in common areas available

the rooms are very basic and do not have access to wifi or television

wifi didn t in the room only in the lobby.

eakfast) was only nice while trying to sell us a tour

- pool onsite could have been better

the breakfast was what it should be, quick and enough to get you ready for a day of adventures.

parking spot was ok.. the pictures on booking were beautiful in opposite to the reality

the view of the lake across the heated infinity pool was unbeatable though

we never had any problems getting a sunbed by the lagoon or the pool

parking

only netflix showing on tv

pool area and sundeck were also top notch

restaurant never answered the phone for room service

it was the best room service we ve ever experienced, they went above and beyond to make the stay magical

the room service also didn't come at an extra cost so it was great to order breakfast to the room as

everything, the gardens , the room service .

the sun deck and pool area is gorgeous and the views stunning

location, staffs and breakfast was excellent

no wifi in the cabanas or on the terrace area directly outside the cabana - wifi only available at

seat fell off the toilet, both doors wouldn t lock, one lock completely fell apart and the wifi was very weak

breakfast was ok wasn't the best tasting food but it was free so can't complain too much

wifi only in common

small tiny bar outside

front site beautifully appointed rooms very well designed good balcony space with hammock nice bar on

a great bar and restaurant on site, the food we had was really good and great value for the price

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

good bar inside hotel with tasty cuisine

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

could do with more options for kids at lunch and dinner

spacious rooms

highlight are the spa and bungalows over the lagoon

kids loved the hammocks on the jetty and the hot tub

could do with more options for kids at lunch and dinner

we could hear all the noise from outside such as people talking in the middle of the night, cars parking due to the windows aren't good sound isolated

there is minimal parking space since i rented a car

hamocks on the deck large confy bed clean parking

lots of free parking

own private dock on the lagoon, kayaks, outdoor seating area, water fountain and coffee, private parking, air conditioning, fridge in the room

they have a good wifi setup offering a network throughout the entire location, but internet was down 2 days out of

wifi was unfortunately a continuous issue throughout our 4 day stay

-wifi is good - you can use the pedalo and kayak

the first room only teased you with the signal of wifi