the outdoor swimming pool was amazing

setup of the room was not ideal for a family with small kids, as the kids' beds was up steep stairs

staff, and the enjoyment of the fine old wine cellar converted into a very cool dining area for breakfast

great place with amazing garden, breakfast in bed and a most kind hostess - highly recommended

we were a family with three younger kids and there were three proper beds from them in the loft space, ample place for rh to run and

was a nice cute hotel, with a nice pool and nice view from the pool

clean, friendly staff, good breakfast, pool and gym. free parking next to the hotel.

roof terrace with bar and pool very inviting, unfortunately my stay was only for one night

and i have to mention the rooftop terrace—it's absolutely breathtaking, with a great bar, pool, and gym

the room for two adults and two kids wasn’t huge, but the way the children's beds were arranged was an engineering masterpiece

any staff to serve in the bar when a coach party visited the restaurant was very

breakfast and bar food is good.

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room was very nice & a good size

very good breakfast , helpful personal .

was the breakfast room, not a place for dinner

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

location. service, rooms , breakfast excellent

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a familiar room, 6 days is

the gym is excellent and very well equipped

the common areas, such as the pool, spa, and restaurant, are of international standard, with sophisticated and perfectly

cinema, stores, supermarket, etc), many restaurants alongside the tagus river, meo arena, casino lisboa etc

river, attention to details (brushtooth, comb, body lotion), polite and helpful staff, excellent breakfast

breakfast was good

clean,view, very nice breakfast

super helpful staff. helped us with early check in.

they do have a breakfast you can purchase for 8euro

it's close to train station, shops, markets, restaurants and other entertainment for adults and kids

no gym

the brand new bar area is excellent

gym was closed

the breakfast was fabulous such a wide choice of food

breakfast was very good, lots of choice and lovely dining room

was upgraded, the meals in the bar were tasty, the location is very good for train travellers and also close to large commercial

perfect breakfast

clean, stylish interiors, comfy bed, lovely bar area and helpful/friendly staff - all for a great price - what more can you

the breakfast, lunch and room service was amazing

rooftop pool and sauna and gym are excellent too

staff polite and available spacious communal areas and spacious room peaceful rooftop rooftop bar

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

spa is very small and the pool on rooftop, the water was cold (beginning of june)

good wifi, room and overall style

the gym was decent and had enough cardio/weights equipment to use

i was with my two kids and they where comfortable in their beds, the room was comfy with good temperature

they also have 24hr room service if your checking in late like we did

the pool/spa area wasn’t too inviting but we didn’t care.

no document containing tel numbers to reception and room service were found in the room

the bunk bed doesn’t seem hardy enough. my kids didn’t want to sleep on the upper bunk.

great rooms, amazing location, friendly staff and delicious breakfast! :)

the breakfast was excellent, with plenty of options to choose from

on top of that, the hotel as spa facilities but you have to pay extra to use the standard sauna, steam room

flight arrived late and by the time i got into the room the room service had closed 10 minutes before

no supply of iron board and limited laundry time slots

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very expensive)

bar on the mezzanine was closed much earlier than the last time we stayed - we had to miss out on

great beds. room for luggage. good room service.

we also appreciated the welcome drink upon arrival, and the breakfast selection was rich and varied

the breakfast is wonderful and healthy but with everything you need, even of you prefer white bread and

transfer from a bus trip from albufueira and transfer to airport great concept hotel great modern gym loved the complimentary

poor gym facilities.

well located, people extremely nice and helpful, good internet connection, nice gym and young environment

nice simple breakfast, with freshly pressed oj and

the selection for breakfast

it's simplicity plus close to a reasonable supermarket. very good breakfast

better vegan options forbreakfast

the continental breakfast was absolutely delightful, a perfect way to start the day

room service was meh

could not walk to airport and bar not well stocked, no beer

emailed to ask if there was room service, they replied and confirmed there was

the bed sheets and towels were clean. and the wifi worked well

they said they have laundry and dryer with additional charge

airport, which was convenient - big bathroom - ok-ish breakfast - quite clean - comfortable bed - late check

we did a late check out as we had to do some meetings in the room, super reasonable price €15 extra for

hotel allowed early check in

overall it was a pleasant stay and they even gave us early check in which was really helpful and nice of them

free parking in front of the hotel or underground

breakfast was ok, but not too enjoyable.

grumpy waiter and wifi goes off instantly on check out even when still in hotel waiting for taxi

room is very good i can't take breakfast, and not visit the pool.

near airport big room comfortable free parking

clean, near the airport and late check out free

it's relatively close to the airport, good breakfast, clean and modern room

the hotel went above and beyond to get an early check in as i was not feeling well

arrived late but were still able to relax in the bar area with a glass of wine before retiring to our room

good breakfast included in the stay. close to the airport and has a shuttle.

excellent breakfast with a wide variety of food, room service, working air-conditioners, very close to the metro station, etc

if you didn’t want a big dinner, the bar had sandwiches, salads, burgers

the gym amenities could be improved, lots of equipment missing

breakfast good

breakfast was very good

tired to go out to eat and were happy they had a buffet dinner available for 24 euros and a free breakfast

we were able to walk to the airport easily with our luggage and not have to wait for the shuttle

important as neither it or the tryp hotel next door had a shuttle leaving before 4 am

breakfast and bar area is nice, they even show live football

late check out, staff, everything!

helpful with early check in and printing a covid certificate. staff excellent

location, wifi, staff

loved the spa, room service and friendly staff!

we asked for a late check out and the staff immediately organised the same

i paid extra for a late check out - which is 8pm

excellent breakfast.

the breakfast was awesome

the pool is amazing, the beds are extremely comfortable and it's a 15 min walk/4 min drive to the

pool area is nice

good breakfast too

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and market

room service is good

room service 24/7

and its 24hours room service food

the quality of the room service food could be improved

wifi didn't work, nor room service on the tv

stylish and functional rooms, good room service and great location

the ocean and cruiseships, complimentary drinks in minibar, fluffy bathrobes, huge bed, delicious breakfast

friendly employees, nice gym, perfect location at riverside. just close to metro.

went smoothly and she explained to us everything we needed to know about lisbon, and then the bar and the restaurant, the wonderful marta, and all the workers in the restaurant and bar as if we

location-very good breakfast-clean-pleasant staff

gym restaurant work space

the gym could have a cleaning spray and potable water for refill.

fresh breakfast, plenty fresh simple options to choose from, good coffee

hotel, good size rooms with the kitchen, everything was spotlessly clean, big bed with the comfy mattress

swimming pool, kids play area etc

the breakfast was very good

swimming pool, kids play area etc

beautiful spot, pool and gardens are very nice. quiet at night!

coffee maker at breakfast did not make hot coffee it was lukewarm and not good at all!

steps from metro, close to grocery, laundry,restaurants

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

loved the eco terrace bar and breakfast there, what a view and the sunsets

the breakfast service was pretty poor but the food when there was fine.

there was a family with screaming kids that started running in the hallway at 8am.

enjoyed the room, how they cleaned it every day and of course the breakfast

rooftop breakfast is fantastic

the breakfast is nice although and had good variety

breakfast was good with plenty of choices

they gave us a welcome coffee at the coffee bar when we arrived and then offered us a box breakfast when they found out we had to leave early

very very clean, the breakfast is extremely classy, elegant to his classification

did think that the bar in the reception area could be put to better use if it was manned more

we arrived after midnight and asked ricardo the front office man about late check out and he said he can give us up till 2

the staff and the late check out.

got a complicated bathtub-box after the first night i got a room for disabled people above the laundry/kitchen area and next to the smoking balcony, with lots of noise and smells

lady making the breakfast was very patient, and attentive with us

location, staff, breakfast, bed, proximity to the airport, wifi, tv

was good, close to arroios metro good wifi ac/ heater in the room plenty of towels hot water with good pressure better than expected

bit more option on breakfast will be great

- good wifi

room service staff

in addition, prices at the bar are very high (except for breakfast)

weak wifi

the gym was very up to date and clean and the staff was very nice.

nice bar area and courtyard, lots of interesting art to look at

bar available for a last relaxing drink at night

breakfast was excellent

food available ( closed) bar also not really open

i loved their breakfast, it's something you cannot find in every hotel

very good buffet breakfast, very clean and comfortable room, elevator, good location.

the wifi is fast and stable; it is very convenient for those who need to work

the day before arrival we received a message that there would be no room service because of covid measures

breakfast (they have delicious pasteis de nata too

it was a nice treat to have breakfast included

friendly stuff, clean room. comfort bed. little kitchen with a backyard.

very friendly staff, always there to help - great location - very well equipped apartement (kitchen has everything you needed, nice balcony), nice living room felt like staying at someone's

sharing kitchen is open 8 am and close 10 pm, so we could not utilize it in the early morning

location near metro and room type plus kitchen facilities

was expecting something basic as salt and pepper in kitchen.

breakfast and a wide variety of choices

bed for the kids in the family room was not very comfortable and dipped in beds

kids screaming at 7am, doors slamming, people talking

breakfast was good value for money as kids are free with a paul g adult

room was good, but small and bed for kids unacceptable.

low speed wifi

breakfast was splendid and a great choice of food for my liking

no room service

comfortable beds, very clean and good breakfast buffet

really polite and helpful stuff - chance to get a late check out (and a shower) after finishing my half marathon - breakfast was quite fine for a

many wine bar and restaurants at walking distance

early check in possible. comfy bed and quiet room.

we had dinner at their tapas bar one night, and really enjoyed it

we had a late lunch in their tapas bar on our last day which was delicious

stylish bar and clean rooms

- unable to change my reservation date 2 - not even a coffee machine (only a bar with almost nothing) 3 - sound isolation probably the cheapest on the market

the wifi worked without any problems

parking in ramp

parking garage a bit tight so be careful.

for a 3star hotel it had everything we needed, good shower, tv, wifi and close to the metro.

very discreet and helpful staff and lovely breakfast

good location & breakfast included starting at 7am.

the room was very clean with daily room service

the room service is extremely good, very clean

close to the center, the metro station is only 100 meters. the breakfast is amazing!

very clean, well renovated, bed was comfortable, breakfast was ok

with metro right in front, breakfast superb with great choice, bed very comfortable, clean room, friendly

maybe you could improve a bit the breakfast offering

got early check in

more vegetables for breakfast.

nice breakfast, close to metro, friendly staff, only few minutes walk to alfama

booked specifically for use of a sun bed at a pool as i’m injured and wanting a relaxing break sunbathing

the hotel features a pool, which is a rare find in central lisbon

hotel in the centre with pool and good wifi, nice breakfast buffet

the pancakes were delicious as well as the rest of the breakfast

also had a kitchen for those who want to self cater

location, nice and clean hotel, friendly staff, the shared kitchen is clean and equipped

the wifi was superb, there was a full-serviced kitchen that was very clean, and we liked the price (we stayed in january, so it was cheaper)

but there's a nice kitchen on the bottom floor with all needed accessories

very clean, staff polite, nice view from the balcony, shared kitchen available

breakfast and very helpful personel

room and breakfast

perfect area. and the building was very historic and charming. don’t skip the breakfast.

there is a complimentary mini bar with soft drinks, juice, water and a beer which was replenished each day which was a very nice

he also serviced breakfast with style and humor

wifi was sometimes unreliable

the complimentary buffet breakfast that offered a great variety of items.

rooms, feels like a proper hotel with all the facilities you would want including a spa and gym

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and the works

had asked for ice to be sent to our room from room service

we were tired so we just had their bar food but it was tasty

although staff readily supplied a jug at the bar but we had to ask each day

we used the bar a couple of times for a night cap and there was a nice range of local and well-known brands of

there is a cute bar downstairs with a friendly bartender

the room was clean and tidy(timber flooring could do with a bit of tlc-was worn in places), mini bar was well stocked and flat screen tv was great

great staff, great breakfast, next to metro

breakfast was amazing, room was quiet, location perfect. all good, really

breakfast buffet was great

breakfast was great, subway was great to access downtown

breakfast was

we did not try the bar as it looked more like a cupboard than a proper hotel bar

had a bar fridge which was handy and great pressure in the shower

cleaned since the last guest—a used towel was still hanging, there were hairs and a used soap bar in the shower, and the shower did not drain well

clean and comfortable ud83dudc4c late check out

is very sub standard, their website is very misleading, as for the so called bar which is practically non existing with shabby chairs, and very little drink, breakfast was not

it is a small hotel, there were not much breakfast option and facilities like pool and gym

the breakfast is very basic.

we didn’t choose to include breakfast when booking but chose to have it one morning

breakfast could have a bit more variety and the coffee at breakfast should be improved

of the staff were just as lovely, especially the ladies at reception and the gentleman at the bar who assisted with breakfast

water, tea, coffee and soft drinks, friendly and helpful staff, great location, good choice of breakfast

friendliest staff willing to help with early check-in and late check

center area, friendly staff, great breakfast, room concept is cool, coffee machine and free mini bar (daily refill)

cleanliness, helpful staff, location, value, room size, breakfast

free mini bar was a lovely touch

no bar to talk about

shower gel provided, no other toiletries, lighting bad in room, no bar (just reception area), not sufficient tourist info

breakfast was good

good breakfast, very clean, amazing location, awesome restaurant nearby (gazzo)

were minimal - the description says there’s a bar but we didn’t see any common areas other than the breakfast room and the small reception area

food is great and the gym is beautiful, spacious, and well appointed instead of an after thought

and then refresh yourself in the pool

great view with the pool and roof terrace over the old town and the river

lovely communal breakfast served each day

facilities were very good: small pool, gym, various terraces

the breakfast was delicious and varied, with plenty of options to choose from

we enjoyed having a small bar in the hotel to meet our friends before venturing out for dinner

the breakfast choice was wide and tasty and the bar service was excellent too - and not expensive either

the breakfast buffet was equally delicious with enough choices

cell phone and wifi connections quite poor. beds a little to firm.

to leave 50 deposit for mini bar if you use your card it take 5 days to refund would have liked prior notice

it was disappointing that there was no bar

the bar could of done with some beer

room service is not good

it was smooth transition they had everything ready and waiting early check in time which truly facilitated my day as i only had a day and half in the city

the room was spacious and the sofa bed setup for the kids was good

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

sound insulation to the corridor and other rooms. weak wifi in my room.

we were too tired and paid for the room service

the hotel bar was inexpensive and the foyer had a nice ambiance and a gift shop selling various items

a bug infestation in my room, the bugs got into my clothing and the hotel refused to pay for my laundry instead they blamed the bugs on me and said i bought them into the

with a lot of huge noise from outside every early morning -due to garbage container collection, laundry collection, and other hotel services

first, the gym was small, i am an enthusiast and there has been no music, only a telly and second, the cold

spa / pool visit should be reserved and has to be paid extra

i requested an early check in which they were able to accomodate, we were very appreciative of this after 24 hrs

we got a normal room for us and a small room for the kids

kids loved everything though - sweet pastries, granola yoghurts, jelly and the fruit salad

stay was really awesome,,, the staff was sooo friendly and the breakfast wasdelicious with soo much

theres not a lot of bar or dining options around the hotel but there is a mini market just round the corner with good

was great, only breakfast should have more diverse option (they offered only scrambled eggs, not boiled or sunny

great breakfast, quality food and service

generous, delicious breakfast

were super friendly and accommodated our family with an early check in and made sure our rooms were near each other

great room, very comfortable. awesome breakfast. extremely helpful staff

there is also a great bar and restaurant

wifi without any problems

wifi was good in the rooms

everything (without wifi ;)) were ok

good wifi

only things i didn’t like was that i found the wifi did not always work and it didn’t work in every part of the hotel room

clean rooms, comfortable beds, a small kitchen in the room and lots of little nice gestures

i love their amenities that is provided,heater,kitchen basic utensils,everything you need

loved the character of the hotel, old wooden floors and small kitchen in bedroom

beautiful rooms en suite, spacious with convenient kitchen and very nice and clean bathroom

early check in and access to public transport at our front door

coffee machines, gym hours 10am/8pm no use as you're out all day i came down at 7ish to use before breakfast told no

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

breakfast was great, there were different choices of breakfast

room was perfectly clean, equipped with fresh water fulfilled everyday by room service

gym is open only from 10am

is beautiful and there is always brewed coffee or other hot drinks available in the lovely breakfast area

excellent breakfast buffet. honor bar was convenient and much appreciated.

the rooms are lovely, the staff friendly and helpful, and the breakfast is top notch

breakfast is available from 07:30 to noon which is amazing

loved having breakfast, and later wine, on the beautiful outdoor terrace.

breakfast, great choices

bar bill was presented on scraps of paper rather than proper print out

breakfast was a great addition to all mentioned above

breakfast was tasty and plentiful

the hotel restaurant and bar are wonderful, with good views of the bridge and river

decently equipped gym at the basement

no red wine in the bar????? no red wine in a bar in portugal is like no burgers in mcdonalds

we also found a great ukrainian real ale bar and a cosy wine bar

no on-site bar or restaurant, only breakfast served with limited food on offer (not enough for the demand, so

top feature the gym

gym, breakfast pool

breakfast really it is very very good i love the bf because of the variety os many man items

i liked the bar and restraunt

wifi in the room did not work. staff tried to help but no solution was found

breakfast is excellent and tasty, the room service is very good

wifi worked excellently, and the staff were extremely accommodating

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead an i phone is given to you call the reception

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis and fabiana, went

no phones in the bedroom to talk to reception, or room service

room service menu looked good until we went online to order then it was nothing like the range in

everything!! good breakfast, cleaness, design? all the details..the kichen, food, bar prices

and wifi kept disconnecting from the room

hotel is well decorated and looks great, bed was confortable, location is central, there is a bar in the hotel opened till 22:00

the bathroom door was broken, the wifi did not work in the room. the rooms were small.

the bar closes to early ud83dude09

room despite issue with bar fridge which was not functioning properly

no-one working in the bar later in the evening.

we loved the hotel, it is good to know that spa facilities are not included in the price

food in the bar was 1st class, compliments to the chefs and waiter's

breakfast was very good, i loved the dining room, felt very comfy

fernanda’s breakfast not only delicious , it is impeccable

breakfast was buffet style with lovely little treats and great coffee

breakfast was excellent with fresh homemade baking

breakfast started at 7:30am like many other hotels which seems early, especially if you're booked

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

he helped me arrange early check in although official check in time is 14:00pm

the laundry and towels were new and clean. the room was clean.

lots of restaurants close by, as well as laundry and convenience stores

laundry service was very efficient

breakfast was ok! stuff is - perfect: helpful friendly give good suggestions

very convenient location. staff are very attentive and helpful. nice breakfast each morning.

the hotel is very comfortable, the staff is very nice and we also enjoyed the breakfast

the cooked breakfast choices, eggs, bacon and beans, were kept hot.

the other thing we love, is their breakfast offerings

will definitely recommend this to friends & families especially if travelling with kids

so nice and flattering… the breakfast at the rooftop restaurant was so rich and the buffet had so many choices from pastry,

phone call from staff asking if we were happy with the room and offered us late check out

breakfast varied

customer service at the bar could of been a bit better also room service could been better ask for chips with burger instead we got

bar that, great place to

because the ac was placed right above the kids‘ bed and also very loud, we couldn’t use it during the night, which added to the reasons

the breakfast was nice with a good selection

no bar bed hard no drink making facilities in room

very close to the centre breakfast was very good. people are very kind and helpful

also access to the open top bar of sister hotel was great

amazing 24 hrs room service

slow wifi

transport and travel sites, friendly staff, great breakfast choice, modern clean rooms and good wifi

minor point but the wifi didn’t extend to the breakfast terrace

staff were amazing location was perfect could walk everywhere breakfast options were great

of the main partying areas so it is more quiet (still can be some noise) than closer to the main bar areas

and the wine bar slightly further down the road

location, helpful staff, delicious breakfast

breakfast was delicious in a cute coffee shop located in the building

the breakfast was excellent

location and hotel atmosphere, superb breakfast, and kind stuff

location, breakfast, cleanliness met our expectations

lovely room, great breakfast and lovely helpful staff

early check in.

cleaned location design room service price (4 stars that seems like 5)

wifi was poor and patchy this was the only concern i experienced

hotel should consider offering room service

wifi was weak in some parts of the room.

well located , accommodating staff complimentary mini bar breakfasts well thought

the bar and the view from the window were great too

breakfast was good and carefully prepared, dinner was absolutely delicious, bar vibe is great with good music

i got a nice complement and a small celebration at their bar on my birthday which was super nice, thank you so much

great modern style overall. nice bar area with outdoor terrace. superb view from our room.

hotel has a very young vibe, there’s e cool bar on the ground floor, they offer free water to drink and the position is very good