hot tub and heated pool on site laundry

only 1 laundry area and the person ahead of me

was awful, it cost me $8 to do 1 load of laundry

love that its an inside pool. temperature was good.

pet friendly and good staff

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

beds were extremely comfortable, we made use of the gym facilities, the staff were excellent - especially the

pool needed a few more umbrellas and a working water fountain and maybe a clock on the wall

pool closed

the breakfast was after 6 am but i think the oven wasn't working.

loved everything about my hotel stay, especially the free laundry and the fitness center conveniently located

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

very convenient laundry and coffee maker on site

friendly staff, super convenient location, free laundry, great kitchenette, very clean

orderly and clean; dvd player/dvds free; laundry/dryer free; front desk staff were

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

the gym is nice and equipped with what you need for basic training

quiet rooms, good breakfast

room 107 is on the ground level facing a bright parking lot

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

the parking situation is a problem, the over flow parking is a paid parking lot

the kitchen was clean and

ran out of the cinnabon rolls quickly and did not replace. otherwise, breakfast was good.

no hot tub or indoor pool.

nice fitness center and coffee bar

enjoyed the lighted pool view and complimentary breakfast as well

parking was limited.

the breakfast was disappointing. parking was limited.

the receptionist gave us a bit of a tude when we checked in at 3am but i guess it was 3am pool was closed

biggest issue with this property was parking

i had the bar exam to take it was

clean, great location, open indoor gym, and nice sized pool.

tight strange parking with another hotel crowded in on there beautiful place

website says bar open sunday-bar was closed sunday

pool was not open. staff could not provide change to do laundry

the option of laundry service is very welcome

lots of storage, full kitchen with large fridge and freezer

pool was a great bonus as well

the gym is well maintained, breakfast is good and has ample options

me n the kids n husband love the pool n workout area

lil high priced for the mall parking lot

bar was closed the two nights we were there and during the day for coffee we only saw it open one

the location is awesome its on the parking lot of the triangle mall and two restaurants.

pool and gym area for those who want that

no laundry bags, no do not disturb signs

the pool had grass in it..who ever cut it .. didn't care

pool close too early

location, comfortable room, clean, good amenities with a gym and outdoor pool, good breakfast food, convenient

breakfast was quite tasty

this was a great place to come for the kids to enjoy the pool and have some fun

unsupervised kids in pool area being very disrespectful and destructive.

breakfast was great

my room reminded me of being in an apartment with kids over top of us playing loudly

pool was great it was just too hot

i wish that they had a laundry facility available for guests.

the wifi connections

the only thing that i miss isn't breakfast

gym under maintenance, was not informed before booking breakfast waa just waffles and cereal- juice

people loitering in parking lot and at entrance

laundry expensive $2

had laundry, fitness center, all the things that you would need

very well maintained. laundry facilities really useful.

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

maybe that there should be laundry room in each floor

after many requests i went into the laundry and pulled out towels from the dryer

instructions said to put dirty laundry outside door & would be replaced

they didn't have a laundry room.

the room was bigger than i thought it would be and the pool was nice

i selected this hotel because it offered airport shuttle

wifi

the pool and gym area was nice and like how continent it was.

smell of the room, although i'm told it's chlorine from the pool.

no late check out

nice staff, pool was great and food amazing!!!

woke up from the laundry room

wish there was more parking so you didn t have to carry your bags up the steep hill.

by trees so at night you can easily miss it and from the hotel it gave no view, all you see is parking lot

had a hot breakfast every morning, except the last day, as we checked out before breakfast was open

very clean room. great breakfast. frendly staff.

the location, the cleanliness, the comfort of the room, the night staff & the rooftop bar were all exceptional

parking across the street a little inconvenient

didn’t like the the lights in the room was not as bright and the price of breakfast was too

the european breakfast option wasn’t too appealing

the breakfast buffet was a little disappointing.

the staff was very friendly. the lobby and gym were nice. the location is excellent.

the location and having a full kitchen

my partner is a chef and we were able to create a full dining experience right in the kitchen

breakfast was extremely delicious and the staff were delightful to chat with and were readily

the pool water looks green, we don t swim bc the color was not clear,

laundry room with 1 washer and 1 dryer $1

parking was tough but it was a fully booked weekend.

comfortable updated room, comfortable bed, sorry wifi.

starting to show wear. toilet wouldn t always flush. long walk from room to parking lot.

indoor pool

no laundry facility

breakfast location service no laundry

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

pool area was enjoyed by the kids and it too was clean and secure

great to offer late check out

great location. calm and beautiful. staff always with a smile. free parking.

/bar only opened for 3 hours, even on the weekends which ends up being a little annoying

front desk was not personable, just 'meh' also the gym is not in the hotel and not 24 hours

i really liked everything. clean, hospitality of the people and the food. bar had a good vibe.

also i was told there was no room service because of covid

friendly staff and free laundry

free laundry and super nice staff!

awesome staff, clean rooms, free coffee, free laundry!

great staff and free laundry!

and laundry

no laundry

the parking and construction.

the entrance to the parking lot was in a weird spot in relation to an intersection

they also had room service, which was nice when we were too tired to leave the hotel and go out and get food

limited amount of parking

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

shuttle to and from the airport was only coordinated with the arrival and departure of jet blue

ridiculous that my 13 year old couldn t walk on a treadmill with me in thee gym to supervise

breakfast was hot and fresh.

the hotel was very clean. the kitchen and food staff were especially friendly and helpful.

cleanliness, breakfast location, and laundry,

the hotel was very clean! parking lot was well lighted!

, the back parking lot was not busy or full so we always got to park right at the door and go straight to

was beautiful, nice size dining area for breakfast & as always, comfortable nice clean beds

gym is fine

i also appreciated the laundry to wash my clothes

cheaper bar drinks

to relax a bit for my event but i was u able to do so do to the pool party they had filled with kids

they have a good gym and the pool is very nice during the summer

i loved the modern feel. i loved the bookshelves in the lobby. the pool is amazing.

the whole reason we chose this hotel was because of the bar and bistro and both were closed

we noticed the bar restaurant area wasn t open

pool was poor standard

the location. the common areas. the elevator. parking.

while working out in the fitness center you will see a view of the pool with no water and

pool was nice size for the kids and outside firepit was great

we noticed a kitchen employee patting a dog and afterwards she went straight to breakfast bar and put her hands

then i found out a charge of $80 was made on my charge card without authorization (apparently for pet fee-which

not enough parking

we always try to choose hilton garden inn. free shuttle to restaurant and back

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

of the areas of the room were falling apart/damaged or just worn out, such as the fireplace and closet doors

the pool looked nice and was well kept

small parking lot.

wanted a pool with my stay so i chose this spot, however, it rained the whole day and night

feel it was pricey with the pet fee

good breakfast location right across from nice mall for shopping nice pool

super friendly staff, very clean, and a great breakfast

didn't have breakfast at the hotel but the workers were extremely helpful and kind

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

smelled of cigarettes and dirty laundry

the breakfast was good and there was overall cleanliness.

had hidden stains in the carpet also, the kitchen floor was loose i almost fell

i booked the hotel with a pool for my kids

the room was very spacious and my kids enjoyed the pool and free breakfast

room size was good. kitchen facility was good.

there were no kitchen utensils in the drawer

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

laundry

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

make it worse we weren t told their would be an extra fee per pet, we were fleeing a bad hurricane

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

was good location was good laundry facilities was easy to use parking garage was

i was located a ways away from the laundry room but could hear the dryer from my room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

after waiting for several minutes i walked around and found someone in the kitchen who was also covering the

great breakfast buffet

clean and modern. good breakfast and rooftop bar was good

the pool area was very nice and comfortable

fantastic breakfast variety. clean kitchen. bangleson.

i wish there was a indoor pool or enclosed jacuzzi

free breakfast was solid, and they ve got a decent gym too

the gym was up to date with good machines and the outdoor patio was nice for morning coffee

breakfast options was not that great as much as it cost with that they definitely need to do better

the pool wasn't available, josh johnson went far beyond the call of duty to accommodate my family

breakfast was fine for a continental breakfast, a second meat choice (bacon) would have been good

they have a great bar and complimentary coffee in the am

the bar was beautiful and fully stocked

$50 pet fee

pet friendly, with a fee

i found having a bar there was unique for a motel of its size. very impressed!.

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

do love a included continental breakfast ,but the room service offerings were delicious and above par

gym was closed for renovations but, they offered day passes at the ymca

hotel accommodated early check in

gym, pool, and hot tub area was closed due to renovations

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

dozens of people were waiting on 2 elevators room service was to expensive and we could not eat in the restaurant

sooo close to the conference center! clean room. clean and large gym.

the staff was nice and timely, and room service was good.

also, free wifi is great as long as it is secure

had dirt cups, the floor was full of dusty and debris, one of the towels was stained, and being a pet friendly

the staff was super friendly and loved that they have food and a bar open for decent hours

hotel employee at the bar is also wonderful

small gym but hey it works!

breakfast was ok

pet fee $75 is quite high, the valet was nice but needs to pay $30, a free parking would be

it was beautiful! everyone was so kind. the gym was amazing. breakfast was really good.

awesome gym. breakfast was good. bed was comfortable. huge shower.

had a great gym, but we didn't use it

i was very disappointed in the exorbitant pet fee charged

pet fee is $150 plus tax which is outrageous

the shower dripped all night, and the kitchen cabinets rubbed on the ceiling

clean room , bathroom and kitchen, staff was exceptional, the complimentary breakfast bar was the best we have

the breakfast was delicious with so many choices

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

my dog was petrified, and the whole check-in experience was

bar area is always festive, fun and has a great balcony and view

carpet cleaned better

laundry facility

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

that the thing in the pool for the kids wasn't on or running.

we were given vouchers to get free drinks at the bar and breakfast was included

we were given vouchers to get free drinks at the bar and breakfast was included

laundry facilities were clean (and the front desk had quarters)

they're are clean and the breakfast is great

(only negative was the wifi - worked well on my pc but not with cell phones).

cean, comfortable rooms with wonderful breakfast and helpful staff

were charged $150 for our pets without being told there was a pet fee of the amount of the fee

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

great location. clean room. comfortable bed. quiet, even with kids at the hotel.

room was very large and comfortable, comfortable beds, breakfast was good, very convenient parking, secure

really love this place, it had such a beautiful courtyard, piano, gym, restaurant and bar although oh, the

highpoint is the beautiful view from the pool area on the top floor

i loved the concept of the pool on the roof

the gym and the pool plus the bar and dj was also

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

the gym and the pool plus the bar and dj was also

a comfortable and clean hotel. close to a shopping center. staff are very nice. free parking.

the bar in the front always has guest enjoying a great cocktail and having a great time

the beautiful hotel and the food and bar at 6pm

the staff was friendly upon entry, the hotel was clean and easy to maneuver, and parking was good outside of

no free breakfast lol and bar closes early on the weekends

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

layout and full kitchen. also loved grill and fire pit.

pool was freezing for the kids, other kids were shivering

were pleasantly surprised by the large size suite with a fully-stocked kitchen

the hotel was everything as the web pictures that i saw. breakfast was awesome, staff was great.

decent breakfast thing going on in the a

didn t like the parking, i felt like there wasn t much

the breakfast was good but i wish there was more variety.

not enough tables in the breakfast area.

the building the parking lot was littered with trash and debris

it is clean but no on-site laundry, next to a large laundromat though

i booked a non smoking room they gave me a smoking room

the smoking rooms and how comfortable it is .

very good service,very good location,free wifi,friendly staff,meets your needs,thank you.

parking was kind of hard

it state it was a pet friendly hotel and it did not mention that there was a pet charge for pets

gym was better than most hotels but it was not cleaned every day

no breakfast no gym no pool but still the same price. not good!

there was a hot breakfast, which was very good, the room was very comfortable and i loved the gym and the washer

no, every thing was great. coffee was good along with the breakfast.

terrific breakfast and a very convenient location.

continental breakfast was hot and delicious.

liked their breakfast that they served

liked the fact that breakfast was included with the stay and it was delicious

clean, nice lobby, breakfast better than others during covid, good parking, beds ok

laundry was nice

laundry left on the floor outside 2 different rooms for the night

was a shame the pool was closed for maintenance but would rather this and it be nice and clean than open and

location and gym.

i also like having a bar on sight

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

lots of free parking. the laundry facilities were fab. the staff were lovely.

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

a real positive was the staff and their provision of a free shuttle car service

convenient airport shuttle. clean and large room. friendly staff.

continental breakfast had many options

the hot breakfast was delicious and offered plenty of options

the room and breakfast

the breakfast was good and cleanliness of the area

great breakfast

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

laundry facility was out of order.

we used the self service laundry which was very convenient

my wifi wasn t the best and was weak

they were pet friendly

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

we even had a full kitchen

clean and pet friendly

the facilities were very nice. we enjoyed the lobby and outdoor spaces including the pool.

everything breakfast wa excellent