was perfect the bed was comfortable and clean the bathroom was clean the pool was nice the gym was clean and

pool heater was broken and the whole reason i booked the hotel was to play in the pool with my kids

couldn't close the curtains and the parking lot lights lit up the room.

service from door to room. breakfast on time. pillows. bedding. quietness.

i like the location , it was clean and my kids loved the pool

i wish that they had a laundry facility available for guests.

breakfast

people loitering in parking lot and at entrance

gym under maintenance, was not informed before booking breakfast waa just waffles and cereal- juice

breakfast was great it was clean and i will be back

woke up from the laundry room

parking lot needs more spacing

very steep parking lot

by trees so at night you can easily miss it and from the hotel it gave no view, all you see is parking lot

breakfast was great!

group of migrant workers up all night making a lot of noise and doing laundry u till 5am

very well maintained. laundry facilities really useful.

had laundry, fitness center, all the things that you would need

i did laundry 2

laundry expensive $2

room service staff were all great, but there was a gentleman at the front desk that was no help

no late check out

location of the hotel was in a convenient place. the parking area was well lit and had cameras.

customer service from the person who checked me to the restaurant hostess and the bar attendant

(fri, sat, and sun) i had to walk through the gym to keep to get to the stairs and walk all the way to 6th

the pool was cloudy/hazy

pool could have been a bit warmer.

breakfast was not ready at 0700

the room was spotless, the bed was super comfortable, and the breakfast staff went above and beyond

the staff was amazing and the breakfast was great.

no laundry bags, no do not disturb signs

my youngest daughter was just a little disappointed that there was no indoor pool

the same coffee cup that was in the gym area remained the whole duration of my stay

breakfast was delicious

breakfast was great!

pool was not open. staff could not provide change to do laundry

the option of laundry service is very welcome

pool was a great bonus as well

no..only wish was that pool was heated.

breakfast was filling and satisfying

i woke up to kids running and jumping early in the morning on the floor above me

i woke up to kids running and jumping early in the morning on the floor above me

location with free parking.

kids running up and down the hallway

trouble with the wifi

breakfast was enjoyable and the stay fantastic.

check-in, check-out; very clean room; no problem finding parking; enjoyed the free

excellent pet-friendly property. exceptional staff.

there was plenty of parking spaces and it was free

i forgot something in the parking lot and they called me and held it for my pickup!

a real bar and rest

biggest issue with this property was parking

had a bar that wasnt even staffed to open yet when arrived

tight strange parking with another hotel crowded in on there beautiful place

the food was great, the hotel was clean i would stay there again i could not ask for better parking

laundry room with 1 washer and 1 dryer $1

they made me pay a 100 dollar fee for my pet after calling my room stating they did not see the pet which my

the food at the bar is delicious

starting to show wear. toilet wouldn t always flush. long walk from room to parking lot.

i liked the fitness room and pool area

they didn't have a laundry room.

instructions said to put dirty laundry outside door & would be replaced

after many requests i went into the laundry and pulled out towels from the dryer

the room service was another perk that gave me second thoughts about visiting the hilton again

was great- from check-in to bartenders

dropped my laundry off as instructed in the book by 8am, i was told that service isn't usually done, and they

no laundry facility

breakfast location service no laundry

traffic delayed our arrival and pool closed early at 8pm so kids didn’t get much use before bed

it was great and bacon on the breakfast buffet

amazing hotel, amazing facilities, perfect location. great breakfast, super nice staff.

the pool area was very nice and comfortable

i wish there was a indoor pool or enclosed jacuzzi

the pool was freezing

i received an early check in email and the front desk refused to check us in despite receiving the email

every space i visited from the laundry room to the pool was clean the room was clean well appointed and spacious

pool, gym and lobby bar/restaurant were closed.

do love a included continental breakfast ,but the room service offerings were delicious and above par

we also used the pool, which wasn't great

an example was room service stated that a salad was $7, we

cannot provide even an adaptor for overseas travelers, terrible bathroom 3 days to deliver the laundry and when

find taxis the night of 26 to 27 april the lady duty manager was very rude when i asked about my laundry not

location, gym

room service breakfast. it was very fgood.

it was also nice but not fancy and most amenities were closed due to covid (no housekeeping or room

the shower dripped all night, and the kitchen cabinets rubbed on the ceiling

breakfast was excellent, parking was very convenient and the property location was very good.

i was very disappointed in the exorbitant pet fee charged

very pet friendly

pet fee is $150 plus tax which is outrageous

$50 pet fee

the bar was beautiful and fully stocked

the wifi was off on the block but nothing to do with the hotel itself. i liked everything

great location. staff was sooo friendly! loved the bar onsite.

i found having a bar there was unique for a motel of its size. very impressed!.

awesome gym. breakfast was good. bed was comfortable. huge shower.

the included breakfast had all the staples you'd expect from a hotel breakfast, but done well

the breakfast was amazing

liked the layout of the suite with the kitchen

it was beautiful! everyone was so kind. the gym was amazing. breakfast was really good.

and the amenities - indoor pool, breakfast, outdoor sitting area

even went to the kitchen to get me a glass of milk in the evening when i forgot to pick it up for the baby

pool was closed for maintenance, but that kind of thing is to be expected every once in a while and

always many choices for breakfast

in dt so very noisy but great for young people. the breakfast was not very good.

i loved the gym

on the website indicates that cats aren't included as 'pet friendly'

the staff was super friendly and loved that they have food and a bar open for decent hours

were asked if we wanted room service to clean lur room after the first night stay and we said yes

loved it was pet friendly and had a bar downstairs

not breakfast or pool for the price that we paid

loud when room faces parking garage

i love the bar and the fact that you have to have a key to access the

bar was beautiful

this hotel is close to everything and the bar upstair was the icing on the cake

the only problem i had was reception. the signal was terrible for us even with wifi.

kitchen was nice, but we didn t use for one night stay

comfortable bed..nice shower and kitchen...clean

i mean the bar was not fully stocked, understandably due to covid they had just opened back

i am a personal trainer and having access to the gym 24/7 was a bonus

free wifi breakfast included easy directions staff was friendly hotel was clean and quiet

not enough parking spaces only one exit out of the property traffic on the main road

rates , staff very welcoming ,easy access to the city via uber, good parking

pool & staff

didn t like the parking, i felt like there wasn t much

it is clean but no on-site laundry, next to a large laundromat though

got a smoking room even though i requested a non-smoking room they had none left but it was not

there are some awful speed bumps in the parking lot but it s more funny than annoying

remote did not work it was nasty in the halls and smelled like weed no wifi it does not work and the staff is

they had hot breakfast in the morning

friendly staff, public parking but all connected to the property

great location. calm and beautiful. staff always with a smile. free parking.

the hotel gave me a late check out so i wouldn t have to worry about packing in the am before my exam

parking wasn t great.

good location and renovated rooms. access to very good gym facility.

the laundry

parking area was a little dark, needs more lights.

i did use the gym which was

btw if gyms are open again now why was the work out room in the hotel still closed

the fact that they still serve breakfast

no onsite laundry

breakfast, parking, clean, quiet and staff was great.

limited parking

the pool was really clean too

excelente staff since the first day we checked in. the breakfast was great.

everything. ... my familia loves it here.it has a full breakfast bar

is well with this hotel with the minor exception of it could be well served with a bit larger parking area

only concern was there were no lights that covered the parking lot

lots of parking available with large parking spaces which were good for a minivan

breakfast is good and a variety of fresh fruit, juice, coffee/tea, hot foods is available

great clean facilities. excellent wifi great laundry, excellent staff we had a great sleep.

i loved the bar area with a pool table ,board games, and balcony space

the environment was super pet-friendly

nothing really maybe that the bar closed to early

hotel with nice staff and services such as gym, free wifi

did not eat breakfast. convenient location. good price.

room was non smoking but smelled like smoke and the tv did not work

did not eat any breakfast but my room was nice

was a non smoking room and the a/c unit had ashes in it

the wifi didn't work at all the whole stay.

no laundry

limited amount of parking

bar staff were very nice

in the bar was a little expensive for what you got

parking was a headache.

cleanliness, breakfast location, and laundry,

, the back parking lot was not busy or full so we always got to park right at the door and go straight to

having the kitchen area nearest the door was excellent as we chose to have outside food delivered and it gave

has a wonderful pool and a small convenience store, a shuttle to take you to certain locations

very clean, comfortable room, good breakfast

made for little kids

shuttle was convenient and my family loved the clean pool and area

very nice hotel. clean rooms, plenty of parking.

there were younger kids running around indoors and outdoors

the room service meal is hot, fresh and made-to-order

pool was poor standard

was disappointed that the pool was offline; however, the next door marriott property had a larger pool and it

loved the free parking

we noticed the bar restaurant area wasn t open

i like everything about the property besides parking

guests monopolizing the laundry facilities and the gym could be upgraded.

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

longer breakfast hours

the bar was closed in the lobby and to be completely honest the lobby itself was a little disappointing

the pool looked nice and was well kept

it was very clean. breakfast was very good.

parking was scarce and tight!

breakfast due to covid is not great, but understandable

perfect location and excellent breakfast

the breakfast was amazing. close to the mall and restaurants.

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

smelled of cigarettes and dirty laundry

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

toilet shower was also broken they told us breakfast was from 6-10 but i t was over at 9 so kids missed

laundry

free laundry and super nice staff!

the laundry room was very convenient, as well as close proximity to the crabtree mall

and laundry

great staff and free laundry!

parking

the breakfast was great and the room was excellent

i booked the hotel with a pool for my kids

but had a cold box breakfast due to covid

the room was very spacious and my kids enjoyed the pool and free breakfast

i also appreciated the laundry to wash my clothes

i love the room service

no room service or anything

incredible staff. beautiful inviting lobby and great bar and restaurant

room service didn't bring all the food and by the time they did we were finished

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

shuttle to and from the airport was only coordinated with the arrival and departure of jet blue

included were full made to order breakfast

the wifi was slow and intermittent.

the wifi was horrible. if you plan to stay here, be prepared to be

great breakfast. very nice exercise room. pleasant staff.

the room and breakfast

very clean and spacious room. hotel was very clean. loved the fitness gym.

staff was veru friendly, and breakfast exceeded my expectations - especially considering the price

breakfast was great

laundry facility was out of order.

only 1wash cloth and 2 hand towels for 3 people; no laundry sack

we used the self service laundry which was very convenient

the pool was really nice, my kids enjoyed it.

free breakfast was above average,can't wait to come back again

while she was cleaning the room next to us, she said no and that she would have to go down to the laundry to

ran out of the cinnabon rolls quickly and did not replace. otherwise, breakfast was good.

was clean and well stocked; room rate was good; amenities good; and it had a late check out time in case i needed

wifi wasn't working on the tv and it was a known issue

there was ample parking and breakfast was available, even on the holiday

the laundry room needs a new washer/dryer

appreciated that they had laundry facilities and coffee available 24/7 in lobby

great location. clean room. comfortable bed. quiet, even with kids at the hotel.

i also heard other people complain of pet smells

perfect location for pnc events. you can easily walk! no parking fees or sitting in traffic!

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

laundry

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

make it worse we weren t told their would be an extra fee per pet, we were fleeing a bad hurricane

was good location was good laundry facilities was easy to use parking garage was

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

i was located a ways away from the laundry room but could hear the dryer from my room

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

the parking lot didn't seem sketchy

plenty of safe parking place

very clean. comfortable beds! pet friendly.

the breakfast, the parking, the locale

most of the parking was on the side of the building.

only critique would be the breakfast being offered

nice, clean, staff was friendly and accommodating, breakfast was great and a good variety

breakfast was full service and delicious

i was able to get a good workout in the gym and pool

the breakfast was excellent

wifi was included

easy access to breakfast and parking

the breakfast great and the pool nice and clean

the pool was the best

loved the pool and the beds and pillows were wonderful and the lady working the breakfast was awesome to talk

staff was friendly and helpful. breakfast was good.

no laundry facilities on the premises

so grateful the pool was open

breakfast was good

pool

breakfast and the pool

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

we finally found the person in the laundry room and she indicated

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

i also used the laundry facility which was fine and the fitness center, also fine

i had to say something bad, it would be there wasn t enough parking spots to unload your car

the kitchen - and the free laundry

laundry and gym

on site laundry, location and parking.

very convenient laundry and coffee maker on site

friendly staff, super convenient location, free laundry, great kitchenette, very clean

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

this covid-19 situation has us unable to use the facilities like the gym, guest laundry and even the sit down

breakfast was great

location beds are very comfortable. breakfast meets the needs of most people

has us unable to use the facilities like the gym, guest laundry and even the sit down area for breakfast but we

were disappointed to learn upon checkin that the indoor pool was not available during our stay

light from parking lot shine thru top of shade on window.

open indoor pool and decent gym

booked this hotel for the indoor pool and it was well worth it

the bed was like a cloud. it had room service.

also room service arrived at 4:30pm

the bar and restaurant was awesome and affordable

property, quiet room, comfortable bed and furnishings, great kitchenette, friendly staff and excellent location

location, pet friendly and indoor pool

didn t use the bar but it could use a little more warmth (now all white and bright

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

no complimentary breakfast but there is a nice small dinning place and a bar on the first floor which look very

staff was nice room was good pool warm and gym was adequate

didn't have eat breakfast

indoor pool

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

lots of free parking. the laundry facilities were fab. the staff were lovely.

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

com reservation (awesome rates), pet friendly, & covid-19 safety implemented

enjoyed the breakfast variety and the in lobby bar was convenient. room was comfortable.

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

view not that great...looked out to parking lot

pool was a bit small but refreshing. not enough garbage cans in the room.

parking

breakfast selections were better than expected, especially the hot foods

was awful, it cost me $8 to do 1 load of laundry

only 1 laundry area and the person ahead of me

hot tub and heated pool on site laundry

have stayed here before but it was a lot of noise on this stay , there were kids running all around unattended

pool was great but the chlorine level was just a little bit too high

loved the guest laundry and walking distance to fun places to

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

laundry

people having a beer party right in the parking lot

never once told they only allowed one pet

were disappointed that the pool wasn t open and that we were not told it would be closed

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

i was very surprised about the pool table area

environment clean staff friendly secure parking

the pool was not open, and there were no signs posted

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

parking was limited

there was a bar downstairs

if there are small kids in it, forget trying to enjoy a swim

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

clean, spacious, affordable, pet friendly room was just what we needed and more

a wonderful boutique hotel with an amazing bar - unusual drinks (even one he lights on fire) and a great

breakfast, no cleaning for room plus can not used the pools and the gym but they charged the same

large room, pet friendly, very clean and comfortable.