the laundry room was spotless and very functional

we didn t use it, but the pool area looked fun and had a waterslide

the jacuzzi was great and the continental breakfast was good

breakfast was delicious and filling

i and the kids loved the breakfast and the kids had so much fun in the pool.

the breakfast was great with two waffle makers for busy times fresh eggs sausage pattys and cheese to

were very friendly and amenable to extra requests, entire building was clean, and the pool and fitness centre

pool.

nice to have a pool

competition weekend (also why we were there) and when i contacted the front desk because our kids were struggling

guest laundry room was a mess with overflowing garbage and prior guest laundry debris

easy to find off the highway. ample parking and good-sized room.

also, the wifi system was very good; it was fast and didn't drop connection

spa tub

tea and coffee good hot organic soap room off the back of the hotel was quiet the first night wifi lots of

the carriage house included pool table (inn provided $ roll to play, self serve snacks)

supplied was as far away from facilities as it possibly could be and the view was overlooking the parking lot

spa was ok, not stellar...no pool, and had to drive to proper hiking trails

the breakfast was one of the nicest buffet style we have come across

breakfast was so good, fresh and cook to order

not something i want my kids to have to walk through

was tiny but the kids still had a ball

parking was good

the room type was chosen because it had a kitchenette but the dishwasher wasn t even hooked up and was filled

not something i want my kids to have to walk through

over $200 a night the room should've been cleaner, still had garbage and someone else's laundry under the bed,

toilet rocked literally, no luggage trolleys to find but staff had one using for garbage and laundry removal

unsure if there was laundry facilities

extra charge for a small pet was too much - you should reconsider that since there is no extra effort for

pool was very clean and relaxing and the food at the restaurant was excellent

pool was very clean and hot tub private and clean

had to change my room from king to queen and so they comped me breakfast and didn't charge me the pet fee of $

we love that we have a sitting room, little kitchenette, great king bed & full bath

fireplace didn't work

always appreciate that parking is never a challenge at the arden park

in the end the kitchen fried up some mushrooms as a side rather than in the omelette itself

very clean, well equipped kitchenette, spacious living/dining

out christmas party ended just before 10 pm, so we were going to go over and drink at your bar for a while

their bar was not open at 10:30 after the theatre for a cocktail.

the bar closed at 10:30, we would have enjoyed a nightcap after the theatre

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

i would've used it for ordering breakfast and coffee in my room

no gym, no pool, no activities just an overpriced bedroom

no gym

renovated hotel in downtown kitchener

clean room, nice gym, great pool only stayed one night but could have stayed more.

homemade mini golf was ok and arcade was a disappointment some machines took out money

room service was odd

great on site gym

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

convenient location, friendly staff, simple but good breakfast laundry facilities are available

not sound proof enough, too close to laundry room

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

our only complaint was we could hear someone doing their laundry quite late at night.

no info in the room posted about the wifi

location is good and availability of laundry

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

front desk staff was friendly and helpful. laundry facilities were good.

had laundry facilities on site

also the pool was perfect as well the rooms

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

having the practically full kitchen amenity in our room was great for us as we were in town for a sporting

breakfast most be included

event happening in town that weekend, so the lobby was frequently packed with loud, screaming kids running around

fridge. access to laundry if needed.

none of the stuff mention that we have guest laundry facilities

location. laundry onsite. fitness room open late. fridge and micro in room.

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the

the room was well-equipped (fridge, microwave, flat screen tv - on site guest laundry)